Rolex Submariner Back From Service Center Warranty Repair

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Rolex Submariner Back From Warranty Service Center Repair on the JustBlueFish KZread channel, home of high quality wristwatch and horology related reviews and videos.
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It took almost 1 month to the day but my Rolex Submariner has been returned after going in to the service center for a warranty repair issue. My Rolex Submariner had a small piece of brass debris inside the face of the watch. It was sent in to the service center for repair through my Rolex authorized dealer and in this video we discuss how that whole process went.
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Thanks for watching!
#Rolex #Service #Warranty

Пікірлер: 269

  • @JustBlueFish
    @JustBlueFish5 жыл бұрын

    Join the JustBlueFish Watch Club Facebook Group: facebook.com/groups/JBFWC/

  • @timur7381
    @timur73815 жыл бұрын

    Interesting. Here's my experience servicing a watch - I sent my Longines Master Automatic for a full service. Swatch group sent awesome packaging and pre-paid slip to my house, polished out a scratch on the case, did a full service of the movement (plus replaced a worn crown), cleaned up the bracelet I sent along with the watch as well, and sent it back to me after about a month nicely packaged in a Longines case. Watch was out of warranty, but $275 after tax seems very reasonable all things considered. Watch keeps +2-3 secs per day so far. I saw a video from JOMW sharing his experience with Seiko's servicing, and it seems that for just a little more or same cash Swatch group does a far better job.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Yeah I saw JOMW video on that not too long ago. Was interesting.

  • @timur7381

    @timur7381

    5 жыл бұрын

    @@JustBlueFish curious if it's just Seiko AU or its a standard type of deal. If it is, it's dreadful!

  • @thehistoryprof6750

    @thehistoryprof6750

    4 жыл бұрын

    Same here, have my Tissot T Touch Expert serviced every five years through Swatch and a positive experience each time !!

  • @Masternegroninja
    @Masternegroninja5 жыл бұрын

    Great video. I have the same exact problem with my 1 mo old Explorer I. You’re like an encyclopedia- very well catalogued. Thanks!

  • @MTbone7
    @MTbone75 жыл бұрын

    Its a known scientific fact that Rolex has put tiny brass shards somewhere on their dials to keep their time keeping more accurate

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Makes sense.

  • @HumanAv8ar
    @HumanAv8ar5 жыл бұрын

    Maybe the “scratch” and “hand nick” were special gifts from Rolex (in return for your original video posted that was so “positive” while the watch was in their hands) to remind you of the service event for as long as you own this sub

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @BadgerJeff
    @BadgerJeff5 жыл бұрын

    Great info - thanks for sharing your service experience!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks Jeff.

  • @gI-jl3lq
    @gI-jl3lq5 жыл бұрын

    I think you should be working for Rolex in quality control. I don't think anything would get past you!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks, you should contact them and make that suggestion. You ever do work as an agent?

  • @tn_onyoutube8436

    @tn_onyoutube8436

    5 жыл бұрын

    forward50s - you should take a pill, man. Talk about projecting! Guy was clearly being genuine here, albeit somewhat tongue in cheek

  • @tn_onyoutube8436

    @tn_onyoutube8436

    5 жыл бұрын

    forward50s But not this time.

  • @luiscastro5456

    @luiscastro5456

    5 жыл бұрын

    @@JustBlueFish Do I smell sarcasm here ?

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    forward50s holy overreaction Batman! Talk about being overly sensitive. I was being genuine in my reply, not that it needs defending. But I’ll do you a favor and block you from my channel so you can be spared from my “venom” lol.

  • @drshahid1007
    @drshahid10075 жыл бұрын

    Pretty detailed observations 👍🏻

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @blueshirtbuddah1665
    @blueshirtbuddah16655 жыл бұрын

    Sucks that you had to go through all of this Guy, but thanks for sharing the entire process with us.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    It wasn't the worst experience in the world but I'd rather not do it again.

  • @paulienkhamvaiphei134
    @paulienkhamvaiphei1345 жыл бұрын

    You got rolexed🤔

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @GeckoCkCkCk
    @GeckoCkCkCk5 жыл бұрын

    This is why I just buy three Vostok Amphibias at a time. I regulated mine and they are keeping ±2 seconds a day, which is within the Rolex accuracy specification, and is hitting bang on at least 5 days in a row.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @angelos6817

    @angelos6817

    5 жыл бұрын

    I'm a Vostok man as well. Fun to wear and play with the bonus of being so cheap to buy and modify. Yesterday my postman just delivered my latest order of 5 Amphibians from Meranom.

  • @tmo8320
    @tmo83205 жыл бұрын

    As always - solid video! Good to have a real life experience before the day comes I need to send the 126600 in for service.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks!

  • @coffeefanatic7857
    @coffeefanatic78575 жыл бұрын

    I have been wondering if I should send my new explorer ii for warranty. It's not a huge deal for me and doubt it's worth the warranty but date change is approx 6 min after midnight. Hesitant to send in because of the horror stories you mentioned and it has been keeping insanely accurate time . Usually gaining a sec in 4 days. What are your thoughts?

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I absolutely would not send it in for that. My new position is NEVER send in a watch for service unless it’s absolutely necessary. My 2 cents.

  • @danielloera25
    @danielloera255 жыл бұрын

    Thanks for this insight! Great video

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks!

  • @thehistoryprof6750
    @thehistoryprof67504 жыл бұрын

    You my friend are way to kind. Sending such a special watch in to a Rolex service center, and getting it back with anything as significant as scratches, fingerprints, oil drips, debree, or time keeping changes even just occasionally is unacceptable. Rare reports like this understandable, mistakes happen. There is so much CYA behavior today which is what I thought of when you read the service report and Rolex made no mention of a specific problem or repair. Any debree in a brand new unserviced Rolex was clearly their resposibility, but they completly dodged any accountability. This does not speak well for their brand. This was a missed opportunity for Rolex to make their customer feel great about their service experience vs just relieved the watch was not further damaged. Thank you for sharing. So glad your time piece got back to you satisfactorily.

  • @airborneSGT
    @airborneSGT5 жыл бұрын

    I have to wonder come actual service time will you choose independent RSC or the actual RSC?

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I don't know of an independent that I would trust, maybe if I find one but that's a few years away.

  • @airborneSGT

    @airborneSGT

    Жыл бұрын

    @JustBlueFish Watch Reviews My recent experience with the actual RSC was significantly better. Total time was 41 days, got a new two year warranty card, service wallet, and essentially a new watch. Running at about +.08 a day.

  • @alexanderbender3082
    @alexanderbender30825 жыл бұрын

    I'm shocked this video isn't an hour long.

  • @alexanderbender3082

    @alexanderbender3082

    5 жыл бұрын

    And disappointed

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Sorry about that.

  • @adrienne4934
    @adrienne49345 жыл бұрын

    Great video! Thanks Guy!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks Joe.

  • @smoked2k24
    @smoked2k244 жыл бұрын

    what kind of insurance do you use for your watch? I am currently looking to insure my submariner.

  • @gyang333
    @gyang3335 жыл бұрын

    The time gain is odd. But I've had a similar issue. My IWC was gaining maybe +1 for the first 6 months of owning. Take a flight across the country, and then I notice it was gaining +2-3 per day.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Interesting, wonder why. And thanks for watching.

  • @Schnorbitz
    @Schnorbitz5 жыл бұрын

    Demagnetise it, my Sea-Dweller sometimes gets slightly magnetised and runs a couple of seconds quicker a day.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I checked it with a compass and don't detect any magnetism at all.

  • @jonnieinbangkok
    @jonnieinbangkok5 жыл бұрын

    My $ 500 Seiko Prospex Diver didn't come with any metal shavings under the crystal.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Congrats

  • @nicktrnka1480
    @nicktrnka14805 жыл бұрын

    Very detailed and you are 100% correct. From an average guy perspective, given the price of that watch and the 'exclusivity' Rolex creates in the marketplace, it should be perfect. As a luxury brand, they should cater to you a bit more. There should be more detailed information on the operations performed. Actually a little disappointed in Rolex.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks Nick. I think the moral of the story is NEVER send your watch in for service unless you have to.

  • @aubsta1
    @aubsta15 жыл бұрын

    Thanks for the info

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Anytime.

  • @mojostudio403
    @mojostudio4035 жыл бұрын

    My explorer 1 I just bought new from an AD is running 2 seconds a day fast.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Not bad.

  • @steelstunners1862

    @steelstunners1862

    3 жыл бұрын

    Mine was running +8

  • @pauljohnson3686
    @pauljohnson36864 жыл бұрын

    I have heard some rumours that watches sometimes come back from Rolex with an over polished case thus causing a crazy mirror affect on the polished edges......Do you or anyone else know if this is true?

  • @TinBin-Craig
    @TinBin-Craig5 жыл бұрын

    thanks for sharing this info. nice to know

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @wpherigo1
    @wpherigo15 жыл бұрын

    Glad it got fixed! Hopefully it’s as satisfying to wear as it was before.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks

  • @cd1615
    @cd16153 жыл бұрын

    Maybe the oils and grease needs to work in. A Rolex service is supposed to completely disassemble the movement, sonic clean, re-lube, replace hands, replace gaskets, pressure test etc. I’m about to send my dads sub in to get fixed. He passed away, watch has a cracked crystal and the movement is seized because of it. All in all, I’ll have a working Rolex for a fraction of the price of a new one just paying for service center stuff

  • @SiGoodchild1
    @SiGoodchild15 жыл бұрын

    The change in accuracy could be the result of a movement being disassembled then reassembled as part of the inspection for damaged brass components.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I don't know, other than maybe the self winding rotor, that they would have taken anything else apart in the inspection process, but maybe.

  • @ElijsDima

    @ElijsDima

    5 жыл бұрын

    @@JustBlueFish If they didn't, it would be very irresponsible.

  • @aaradill
    @aaradill5 жыл бұрын

    I enjoy very much the style of your videos. They are very academic in style. One quick question: have you noticed at what time your Sub jumps date? Is it exactly at 12:00? I share your emphasis on precision and it bothers me that my Submariner (same model as yours) jumps date at 12:04.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    My date jumps between 12:02 and 12:05, it's never exactly the same any given day.

  • @aaradill

    @aaradill

    5 жыл бұрын

    @@JustBlueFish thank you! Mine also varies. Does this bother you? I know it shouldn't but it nags me.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I think it would be cool if it were more precise but no that's not something that bothers me too much.

  • @Teymurphell2
    @Teymurphell25 жыл бұрын

    Good helpful video, you are making good points. You know, with what we pay for these, not only do we have to expect to NOT have to send it for service one year into the warranty, but at least for Rolex to be sorry and apologetic about the fact you have to be without your NEW watch for a month, and send you back an absolute perfect watch after the service. I think that watches that come to service still under warranty should get priority in line. And they should definitely specify what was the exact issue, again for the money we pay for these we obviously want to know exactly what’s going on. I need to bring a ladies OP to servise and it is also one year old and running way outside the +2/ - 2 , I will be delivering it in person since I live in NYC. Btw I am just like you when it comes to mechanical accuracy, we know the watch is capable to perform so why not, you know...

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    How far outside of +/- 2 is the OP you have to take in?

  • @Teymurphell2

    @Teymurphell2

    5 жыл бұрын

    +11 per day. She lives overseas, checked with local watchmaker he said it wasn't magnetized. She is coming to visit from Israel so the watch will come with her. The Local Rolex service center there is notoriously bad so I told her we'd do it here in NY. it's a 31mm OP

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Good luck with it!

  • @AppleFanX2
    @AppleFanX25 жыл бұрын

    Where is the service center located? Very informative video! Thanks!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I don’t know if it was sent to the Dallas or NYC Center.

  • @WatchGeek
    @WatchGeek5 жыл бұрын

    Great to hear you got the watch back 👍👍. Try to forget about the little "bugs" including the accuracy as it's still amazing

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks buddy.

  • @ADudeAndHisWatches
    @ADudeAndHisWatches5 жыл бұрын

    It is a little disappointing that such a valuable watch had that kind of thing wrong...but good on you for sharing the process

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Agreed, definitely disappointing.

  • @algorithm007ify

    @algorithm007ify

    5 жыл бұрын

    HoWilbur HoWilbur rolex tends to disappoint many..too much hype

  • @yuri.borodkin
    @yuri.borodkin5 жыл бұрын

    About the time keeping. It's obvious, you've got brand new noob movt now.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    That would make sense lol

  • @rjlane3475
    @rjlane34755 жыл бұрын

    subtitle of video: "If I could just get a Sub with a Spring Drive ..."

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    That would be sweet.

  • @MattGDesign

    @MattGDesign

    5 жыл бұрын

    I mean if only The Grand Seiko Spring Drive Diver’s 200m existed, ohh wait...

  • @onetone518

    @onetone518

    4 жыл бұрын

    @@MattGDesign HAHAHA

  • @kevorknourian5442
    @kevorknourian54425 жыл бұрын

    Glad you got your favourite watch back

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks

  • @WhoIsSerafin
    @WhoIsSerafin5 жыл бұрын

    Geez that sucks! This is a luxury brand unacceptable! I waited 6 months for my 9 year old Marine Master 1000 to get a complete overhaul and it keeps better time now than it ever did before. Makes my wait not seem so bad.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching and enjoy the MM!

  • @ScottCutshall
    @ScottCutshall5 жыл бұрын

    Great video again Guy. 👍👍 I have never been a Rolex person -- I love and own just one 'high end' piece (Omega Seamaster '57 Trilogy) but that said, it is truly disappointing that *any* high end brand wouldn't provide its customer with a thorough and detailed description of what was (and wasn't) done to a watch whilst being serviced. What they provided you with raises more questions than provides answers and frankly would drive me batshit crazy... eg: was it pressured tested, what was the piece of debris and where did it come from, etc. Sorry this has happened to you.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I agree, I would expect greater transparency from a brand and such a premium product. Was it pressure tested, good question, who knows??? I assume it was but it would be nice to know.

  • @tn_onyoutube8436
    @tn_onyoutube84365 жыл бұрын

    My dealer scratched the clasp on my Sea Dweller when removing the diver’s extension. But I did not notice at the time, nor for about a week later, so they denied it. The amazing thing, to me, is that the other day I accidentally hit the watch quite hard against the end of a club hammer I was using. Not a scratch! How do they scratch it quite noticeably just from taking the bracelet off when I can’t scratch it against a club hammer!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    They use sharp tools to remove the clasp and screws is my guess.

  • @tn_onyoutube8436

    @tn_onyoutube8436

    5 жыл бұрын

    JustBlueFish Watch Reviews yeah, I thought that must be it. Annoying.

  • @treblarefils
    @treblarefils5 жыл бұрын

    When i sent my 1 month old GS 9F SBGX063 in for service it came back all nice and scratched up and was sold shortly there after. I must have been the most unlucky 9F owner ever to even get a bad one. Most people arent watch nerds like us and look at every minute detail they just want the watch to work. Overall Rolex is one of the better service providers. I hate to say it but always be leary when sending your watch in and dont do it unless absolutely necessary if you are extremely OCD because odds are something will be slightly different than when it went in unfortunatly.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    That’s a shame. You’re right, do not send in a watch unless absolutely necessary. They don’t care about them and don’t treat them like we would.

  • @nunomendes2484
    @nunomendes24845 жыл бұрын

    Wow! That's a serious QC fail from Rolex... Who would of tell.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Awesome!

  • @MaHmOuDElKhOlY1
    @MaHmOuDElKhOlY13 жыл бұрын

    I know how you felt and how nervous we felt to send the watch to the service center, I have bought a Rolex and the issue that the date is not changed 12:00am it is delayed 7 mins and I have sent to Rolex and they linked me to my AD , however , they asked me that I need to do a service to check the issue and I don’t know what it is right decision

  • @calvintan2029
    @calvintan20293 жыл бұрын

    You seems to have a lot of concerns, but keep saying not major problem any how thanks for sharing, ideally fly to Switzerland head quarter to know the detail.

  • @jamesestrada82
    @jamesestrada825 жыл бұрын

    Hey Guy, sorry to hear about the negative service center experience. This just reaffirms my feelings about the Rolex Service Center as a whole. Just sheer lack of care and attention to detail. Heck, I've even visited a very well known Rolex watch repair/service center in the Los Angeles area (hint: think first three letters of the alphabet) to have them pressure test me my Sea Dweller, and they put two deep scratches right on the polished side of the case within the 15 minutes they had it! They were obviously careless and rushed whilst they had possession of my watch, and it now has two scars to remind me everyday. This may be harsh to say, but I just don't have much faith in Rolex or any independent watchmakers/repair centers for that matter, even though I'm sure there's a few good ones out there. The bottom line is, if it's not their watch, they're not going to treat it with the respect and utmost care it deserves period...and that's a lot more than disappointing!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    That sucks that they scratched your watch doing a simple test. Sorry to hear that. The moral of the story, NEVER take a watch in for any sort of service unless you absolutely have to.

  • @1968jpy
    @1968jpy5 жыл бұрын

    Guy I hope this doesn’t come across as sarcasm but hearing complaints about Invicta service center is expected but to hear your story and you stating others having problems with Rolex service center to me for a watch or watches in a $10,000 and above price range is totally unacceptable .

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @ncprime9447
    @ncprime94475 жыл бұрын

    So my Batman from when I got it ran a bit fast, between +1.8 and +2 seconds per day. It started to slow and also started to make a weird gravelly feeling when whining the watch and this coincided with it slowing down to +1 or so second a day. I brought it into the RSC in NYC when I happened to be passing through and they told me the whinding action was off and they took it back into the room, 5 minutes later they came out and said it was heavily magnetized, since I’ve gotten it back it’s running a bit faster in the range of +1.3 to +1.6 per day. So my Batman being magnetized actually slowed and improved it’s accuracy. I have no idea why this seems to defy conventional understanding but it happened. Mostly I was just annoyed because I took it to an AD when the problem started and they said it couldn’t be magnetized because Rolex’s don’t get magnetized, they wouldn’t even check it for me and said ‘you’d better just send it in to Rolex, because it must be something else.’ I’m glad I waited a couple weeks till I had to be in NYC so I didn’t do the 6 week mail it off and wait just to hear that response.

  • @ncprime9447

    @ncprime9447

    5 жыл бұрын

    On the flip side the fact that it was literally in the back room at the RSC for 5 minutes means I didn’t get one of those nice little green travel pouches you received, which I kinda wanted and if I’d thought to ask they’d likely have just given me anyway.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    You can buy the pouches on eBay for around $25 bucks if you’re really wanting one.

  • @ncprime9447

    @ncprime9447

    5 жыл бұрын

    JustBlueFish Watch Reviews I don't want it badly enough to actually pay for it, but as a freebie it would've been nice.

  • @andrewholt3849

    @andrewholt3849

    5 жыл бұрын

    Supposed to have an anti magnetic parachrom blue hairspring with antimagnetic properties in their BS advertising. The Motto is buy Omega: anti-magnetic to 15x a Rolex Milgauss; better specification; customer service at Longines above, another fellow Swatch Group brand and $1,000s cheaper.

  • @happywanderer5632
    @happywanderer56324 жыл бұрын

    I sent my Rolex Subby in for a service. It took 4 months to get my watch back!

  • @ats7485
    @ats74855 жыл бұрын

    If the Sub uses a a traditional rubber gasket inside the screw back then something I would insist on would be that they put in a new gasket when they opened the case back. Otherwise it would possibly have stretched out a bit when they unscrew the back and that would affect the water resistance.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Yeah it would have been nice to know if they did that, or even pressure tested the watch. I assume they did, seems like common sense, but who knows???

  • @ats7485

    @ats7485

    5 жыл бұрын

    @@JustBlueFish The repair companies for our watches have always sent print outs of the resulting stats on the pressure tests. I'm guessing they didn't test the sub if you didn't get a print out.

  • @briansturgill5905
    @briansturgill59055 жыл бұрын

    They would have had to do a pressure test again also when resembled. That is not noted.

  • @stevendavid7483
    @stevendavid74834 жыл бұрын

    Maybe they exchanged the movement component of the watch

  • @gman064
    @gman0645 жыл бұрын

    Who is your authorized dealer?? Would they adjust the timing if you ask?

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I don't know think they would. It's in spec so why? If it were out of spec I'm sure they would insist on sending it in to the service center because it's still under warranty.

  • @gman064

    @gman064

    5 жыл бұрын

    I guess I would hope they would get it back to in the same excellent condition sans particle.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Yes it does mean that it will keep that time on the wrist. Or it means it should. Proof - if it doesn’t Rolex will regulate it under warranty free of charge, i.e. fix the defect.

  • @mbates020
    @mbates0205 жыл бұрын

    Geez really? I’ve had my Rolex sub for 40 years and serviced every 6 years or so. Always comes back looking like a brand new watch although was ignorant until recently the original parts are valued more highly by collectors. But I wear mine everyday and watch bands wear out and dials fade and aluminium bezels rust (don’t wear in pool) so on balance happy to have a new Rolex every 6 years!

  • @MS-sy8ls
    @MS-sy8ls5 жыл бұрын

    My Sea Dweller isn’t keeping great time but I’m worried to send it in. I don’t want them (Rolex) to polish it or replace any of the parts...unlike you I wouldn’t be TOO upset if they added any scratches to the case! I like the worn in look but if I was in your position I would be a bit unhappy

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    You could always go on Rolex Forums and get a recommendation for an independent watch maker that would be careful to not polish or change any parts on your watch instead of sending it to RSC.

  • @MS-sy8ls

    @MS-sy8ls

    5 жыл бұрын

    @@JustBlueFish That's a good shout :-) Thanks!

  • @sambirtwistle
    @sambirtwistle5 жыл бұрын

    Rolex Toronto has been quite meticulous with my watches.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I’m sure all of the service centers are the majority of the time.

  • @rzezniqq
    @rzezniqq5 жыл бұрын

    (Looks at his own Quartz Grand Seiko, laughs)

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @rzezniqq

    @rzezniqq

    5 жыл бұрын

    @@JustBlueFish I love your videos man although the only Rolex I would wear is the Explorer - because it looks like a Citizen.

  • @yuu0minae

    @yuu0minae

    5 жыл бұрын

    @@rzezniqq which citizen would that be? I've looked at their lineup but nothing really looks like an explorer. I'm actually currently looking for a nice citizen watch since I've switched over to quarz recently

  • @rzezniqq

    @rzezniqq

    5 жыл бұрын

    @@yuu0minae AW1430-51E looks like explorer 1 and 2 had a baby. I was referring to the simple no nonsense unrolex design.

  • @yuu0minae

    @yuu0minae

    5 жыл бұрын

    @@rzezniqq oh wow that's actually a pretty cool watch, thanks for the info!

  • @Perriermaster9
    @Perriermaster95 ай бұрын

    MY wife's datejust Rolex is 4 years old - she has had from new from an AD. It has never kept time - out by about 5 mins every two days. lately it's been losing 90 minutes a day so it needs repairing under guarantee. There are some small dents to the sapphire crystal and a fine scratch to the case at the 3 position. They are saying it needs a service at a cost of £700 and not a repair under guarantee. i am livid. that watch has had the easiest of lives on my wife's wrist for 4 years and has not been dropped or knocked anything other than would be expected at 4 years old. It seems to me they see an opportunity to charge us £700 for nothing. The watch needs repairing under warranty. nHas anyone else had the same problem.

  • @JessesChannel
    @JessesChannel4 жыл бұрын

    That’s unacceptable, shame on Rolex for the price you should perfection. Good video thanks for doing them. I’m thinking of getting a Milgauss but am worried about having these kinds of issues with Rolex. I’m looking at a used one now and they seller claims it had just been at Rolex for a full service, is there anyway I can verify this??? Thanks in advance

  • @marks184
    @marks1845 жыл бұрын

    Love the channel. Collecting 25 years. Older. Love your practical approach. Excellent content!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks Mark.

  • @andrewholt3849
    @andrewholt38495 жыл бұрын

    Just watching!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks

  • @andrewholt3849

    @andrewholt3849

    5 жыл бұрын

    JustBlueFish Watch Reviews I uploaded my Rolex UK Service Delivery Note to my IG and tagged your IG handle. As I said, in the UK you can phone or e-mail Rolex Service UK in West Malling, Kent with: service@rolex.co.uk This is likely to be: service@rolex.com for the United States. If they have not, as a minimum, done the full 3-5 year service I would request a new replacement. They will say you have to approach the AD who your Contract of Sale is with. You could contact @watchbox or @watchbox_cb to see what you could sell it for.

  • @andrewholt3849

    @andrewholt3849

    5 жыл бұрын

    @watchbox_ch

  • @JergenSplergen
    @JergenSplergen4 жыл бұрын

    They SCRATCHED it while servicing it? That's totally unacceptable. Good info., man.

  • @ericc8718
    @ericc87185 жыл бұрын

    RSCs outside Geneva all kinda suck...

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching

  • @The_real_Mr_Ghost
    @The_real_Mr_Ghost5 жыл бұрын

    rolex is king

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thnx for watching.

  • @bigdaddypapawoowoo
    @bigdaddypapawoowoo4 жыл бұрын

    You’re wacked my friend. 1 second fast? That’s an issue? Pretty happy? Dodged a bullet? In Harwood Heights Illinois we have a skilled watchmaker that’s does watch repairs while you wait. Charged me $2.00 to adjust the band.

  • @algorithm007ify
    @algorithm007ify5 жыл бұрын

    A new scratch, more dust in the dial and less accuracy? Sorry to hear that

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Overblown and a bit much, how so? I never said I was seeking restitutions from Rolex for anything, or that I even had much of a problem with the service. Your response seems like it’s a bit much and overblown however.

  • @algorithm007ify

    @algorithm007ify

    5 жыл бұрын

    JustBlueFish Watch Reviews your response is not overblown.. I totally understand your point of view. If this happened to anyone else, they would be reacting just like you.

  • @eseskay99
    @eseskay995 жыл бұрын

    So glad you got your watch back, Guy. It is your baby. But I am really appreciating the inexpensive Casio Duro and G-Shock more and more.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I love my gshock! I'm not sure if I could appreciate it more.

  • @marcgoldbergdogtrainer
    @marcgoldbergdogtrainer5 жыл бұрын

    🥩 and 🥔 ! 😂

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    You know this saying don't you?

  • @zzxxenith
    @zzxxenith5 жыл бұрын

    Sent in for a speck of dust in the dail in exchange for a ding in the minute hand 2 dings on the end links and a deviation in the time keeping. That's why I dont trust anyone to do anything I cant do myself.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Agreed

  • @watchcollectingstrategy
    @watchcollectingstrategy5 жыл бұрын

    Awe man.... My JLC is in for service :(

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    How long is that gonna take?

  • @watchcollectingstrategy

    @watchcollectingstrategy

    5 жыл бұрын

    @@JustBlueFish 8 weeks.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    That's kinda long.

  • @frankiesdaliydrinks
    @frankiesdaliydrinks4 жыл бұрын

    Great video thanks. Disappointing what has happened to your watch by sending it to them . It shouldn't happen from a luxury brand

  • @chiliprepper7678
    @chiliprepper76785 жыл бұрын

    Note to future shelf: send in head unit only so they don't scratch your bracelet.

  • @ElijsDima
    @ElijsDima5 жыл бұрын

    You have far too high expectations, it's only a $5000 wrist bangle after all.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Lol

  • @jfdomega7938

    @jfdomega7938

    5 жыл бұрын

    Elijs Dima more like $10000

  • @nekeke1
    @nekeke15 жыл бұрын

    Sad to hear about that accuracy degradation. It's also very important for me.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    It's not enough to make any sort of complaint but I liked it better before.

  • @algorithm007ify

    @algorithm007ify

    5 жыл бұрын

    nekeke you guys would love the accuracy of a Zenith Defy Lab or GS spring drive...or even Master coaxial Omegas

  • @DBravo29er

    @DBravo29er

    5 жыл бұрын

    JustBlueFish Watch Reviews See, we disagree. My Omega Seamaster Professional Master Chronometer keeps +.3 seconds per day if i set it on my dresser just right overnight. And it's a daily beater. There is zero reason that your Sub shouldn't CONTINUE to have that same accuracy. Like you, observing isochronism in mechanical watches is one of my greatest pleasures.

  • @algorithm007ify

    @algorithm007ify

    5 жыл бұрын

    DBruh while I kind of agree with you and actually expect Omegas to be more accurate than Rolex (6 position adjustment, testing at different power reserve + temperature points, tested by a third party and they tend to meet the 0 to +5 accuracy well within the range from the examples I have seen/owned), we have to realise that tolerances of +/- 10 seconds is even reasonable, if you look at the grand scheme of things, Firstly, every day has a different duration (true noon is +/- 15 minutes or so throughout the year). Secondly, if you are a collector, you will be rotating and resetting the time. Lastly, there are 60 x 60 x 24 =86400 seconds a day... even losing a minute is < 0.1% off.

  • @stangresham6024
    @stangresham60245 жыл бұрын

    Ok, relax and enjoy your watch. It's been my experience that when a watch's power reserve has been discharged while not on your wrist, they seem to speed up. It think it has to do with body temperature vs room temp as well as the discharge of the power reserve at lower temperature. My other oberservation I thought was nosensical was, You're not the point of contact if you allow AD to send it in. If you think the RSC is going to discuss anything with you your living in a fantasy land. For all you know Rolex completely overhauled that watch and serviced it completely. They could have replace something and never would have told you. That's pretty typical of warranty repair. The first Rolex I ever bought had to be returned about 45 days after purchase when the stem tube popped out. I understand how you feel but that's just how it works. I have on other watches that required warranty service and that seems to be par for the course.

  • @TheWayofGrace89
    @TheWayofGrace895 жыл бұрын

    I’d honestly be okay with all of that. Nothing is perfect, just be glad you have a wonderful watch like a SS Sub. I just got in my absolute grail, the Speedie Pro, and even if it went kaput tomorrow I’d still be thrilled to have it! Have nice things, take care of them, they will last a lifetime!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Didn’t I say I was fine with it and wasn’t looking for any restitutions?

  • @TheWayofGrace89

    @TheWayofGrace89

    5 жыл бұрын

    JustBlueFish Watch Reviews Yeah I’m basically just agreeing with you man

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Sorry Taylor, your post struck me as contradictory in nature, and not as agreeing with me. When someone repeats what I’ve said I assume, incorrectly in this case, that they must have missed my point. It pretty much happens 10 or more times in every video. Apologies if my response was too defensive.

  • @tn_onyoutube8436

    @tn_onyoutube8436

    5 жыл бұрын

    Really? You’d be happy with a piece of metal inside the dial space in your $10,000 possession, and if you then got it timed it came back with other issues. Wow, you are the most chilled person I have ever come across. You know what, if your Speedie went kaput tomorrow you would be hopping mad. Hope it does not.

  • @mdaydj
    @mdaydj3 жыл бұрын

    This is what you expect when you buy a tool, if you want perfection go for Lange or PP Thats where you can expect perfection but not with a tool watch company. Maybe they expect us to be using them as they were intended. Diving maybe throwing it on the side as we put on our scuba gear on. Why do the company make it shock resistant if they aren't expecting it to be used as intended.

  • @simonassouline45
    @simonassouline453 жыл бұрын

    Sounds like a typical scenario of a new car, goes in for 1 problem on warranty work! Finished with 5 more problems, then when it came in!

  • @royaguirre551
    @royaguirre5515 жыл бұрын

    I have been wearing a citizen eco drive and it keeps the time perfect. I paid $88 dollars 13 years ago.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Awesome

  • @quellloran5506
    @quellloran55065 жыл бұрын

    If you spend the money then you as the customer deserve to know everything about your watch.

  • @cryptoengineer9930
    @cryptoengineer99303 жыл бұрын

    Should make you head of rolex service. Obviously they don't care. Money making company. Should be a great experience not a nightmare.

  • @nfavor
    @nfavor4 жыл бұрын

    Enjoy the watch. Just don't obsess over it.

  • @albertmeyer8983
    @albertmeyer8983 Жыл бұрын

    The Rolex communication is not acceptable. Rolex service should be far better. I had my Sub serviced in Brussels by the official Rolex service center: it is perfect. Like new and runs perfect.

  • @kevinsweeney562
    @kevinsweeney5625 жыл бұрын

    Your dealer's watch technician should have popped out the movement, blown out the debris, replaced the gasket and sent you on your way in five minutes.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Should have, but they wouldn't. Since it was under warranty they insisted it be sent to RSC.

  • @986C
    @986C2 жыл бұрын

    Sounds like you had an entirely different movement put into that watch.

  • @shipmate3577
    @shipmate35775 жыл бұрын

    Rolex, nothing special. You purchase advertising and brand recognition buying Rolex. Do I still want one, yes... I'm a sucker and shallow. Thanks for posting the video man.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching. I’m sure you’re right but I’m still happy to have one!

  • @csharpewalls
    @csharpewalls5 жыл бұрын

    Guy maybe the piece of brass was like a counter weight and removal affected the accuracy.😂

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Lol

  • @waktosha7378
    @waktosha73785 жыл бұрын

    It it were my Rolex, it would be going back. If anything at all was wrong when it came back again , it would go back again and again until it was perfect !!! If I have imperfections, it better be a cheap watch!

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Not worth the hassle.

  • @joeyben2733
    @joeyben27335 жыл бұрын

    If u want a super accurate diver get a Grand Seiko Spring Drive

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Far too large for my tastes. If they made one in 40mm I absolutely would.

  • @algorithm007ify

    @algorithm007ify

    5 жыл бұрын

    JustBlueFish Watch Reviews if Craig Shipp can wear one, you can....I see females with 47mm Panerai’s on! You just need to be a little bit more open minded with earring larger watches...if the use light materials, then you really don’t notice it. Trends come and go..try a larger watch on for a week and you will get used to it. Moreover, legibility is way better

  • @andytan9000
    @andytan90003 жыл бұрын

    maybe they replace with a 3235?

  • @thelifeofjools8384
    @thelifeofjools83845 жыл бұрын

    Bloody shame....Rolex could do a lot better. Thanks for the info.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching.

  • @gmotionedc5412
    @gmotionedc54123 жыл бұрын

    That sounds very sub par. It’s Rolex. I would expect perfection getting it back. Dude I would raise hell.!

  • @timemachineeddie1146
    @timemachineeddie11465 жыл бұрын

    I gotta say I live in fear of sending my 18k Gold and ss Thunderbird DateJust in for serve. For one service charge I started my amazing Invicta and Aragon collection. They are amazing. Nothing amazing about my old man's Rolex. Just my opinion. If my Rolex ever ran as accurate as yours I would have never sent it in. I just heard so many horror stories about Rolex Service I just can't send mine in. Great video and thanks for sharing.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Don’t send it in for service unless it’s absolutely necessary. That is now my advice moving forward.

  • @timothythomas1626
    @timothythomas16264 жыл бұрын

    LESSON? Video your watch extensively before and while packaging it to ship for service.

  • @TheAscendedbeings
    @TheAscendedbeings5 жыл бұрын

    Time for a dip in the ocean to test the water resistance

  • @DBravo29er
    @DBravo29er5 жыл бұрын

    I would be so lit-pissed if this happened to my SKX or even my Oris. There's no excuse. Just none. Zero. JBF, i think you should send it back and make your AD go to bat for you. Rolex needs to fix this. It's a $9000 ISO diver. And, a more than 400% decrease in isochronism is absolutely unacceptable.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Not worth the hassle.

  • @DBravo29er

    @DBravo29er

    5 жыл бұрын

    JustBlueFish Watch Reviews I totally understand, but there shouldn't be any hassle with a luxury brand like Rolex. I got my Seikos back in 3 weeks and my Oris got serviced by a local Oris AD, which took five days. I'm broken hearted for you and deeply empathize with the level of disappointment this brings. I'm a very detail oriented person and, let's be honest, that's about all Rolex has over other competitors the cost half as much or less; stunning details. If you take that away, the prestige fades quickly.

  • @BarryStarrfield
    @BarryStarrfield4 жыл бұрын

    I think your content is fantastic, but I'm a bit surprised at your constant monitization efforts. You have a paid advertisement in the beginning of this piece, and you break for commercials during the segment. You end your content with yet another request for funds or use of your affiliate link. It's a bit much.

  • @JustBlueFish

    @JustBlueFish

    4 жыл бұрын

    Sorry you feel that way Barry. It takes a lot of time to make content. Even a short 10 minute video can take 3-4 hours to produce. Longer reviews take 10+ hours to make. Last month I made 16 videos. I probably spent 100 hours making those. This is at this point my job and I can’t do it without help and support from fans and viewers that enjoy and want me to keep making content. The Ads alone don’t pay enough. I hope you consider helping me out and use my affiliate links or support me on Patreon.

  • @mattfoss1652
    @mattfoss16525 жыл бұрын

    Interesting! You can expect perfection but your never going to get it. What Rolex service center did you send it to? There are 3 in the US.

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    I don't know, the AD sent it in for me.

  • @antg.3846
    @antg.38465 жыл бұрын

    😭

  • @JustBlueFish

    @JustBlueFish

    5 жыл бұрын

    Thanks for watching

  • @chiliprepper7678
    @chiliprepper76785 жыл бұрын

    Defintely had a screw loose.

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