Resolve or Get Past a Missing BitLocker Recovery Key.

Ғылым және технология

I recently had a near new laptop shut down and require a 48 digit BitLocker Recovery Key, which I did not have! It was supposed to be saved to my Microsoft account when the encryption occurred, but it was not there, nor was I ever prompted to save it. Microsoft was no help, and the manufacturer was no help either. But I did discover two potential work arounds, one of which worked for me.
If we helped you and you see the "Thanks" button below the video, please lend your support to our efforts.
#Bitlocker #Lenovo
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Technology is always changing and what is current and accurate today may be literally out-of-date and inaccurate tomorrow. And when it comes to the current state of flux in the auto industry, nothing is more true.

Пікірлер: 844

  • @jukyog
    @jukyog Жыл бұрын

    Initial command done from CMD elevated prompt gave me proper key. Thank a bunch!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @KyubbiX1

    @KyubbiX1

    4 ай бұрын

    What command did you use

  • @jukyog

    @jukyog

    4 ай бұрын

    @@KyubbiX1 cannot recall now, obviously 1st one seems

  • @blackjesus22TTV
    @blackjesus22TTV2 жыл бұрын

    Spent 2-3 hours missing 2 of my college classes trying to figure out how to unlock this shit really appreciate this video helped me out a lot

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @jerryspann8713

    @jerryspann8713

    Жыл бұрын

    The question no one will answer is why this shit popped up in the first place. Has to be a damn virus.

  • @trenaijabarnett2440

    @trenaijabarnett2440

    Жыл бұрын

    @@jerryspann8713 no, its not a virus. its an encryption☠

  • @nimrappork6350
    @nimrappork63509 ай бұрын

    1:56 This is exactly what I needed. Thank you so much!!

  • @DashboardSymbols

    @DashboardSymbols

    9 ай бұрын

    Glad to help...

  • @donkovach3592
    @donkovach3592 Жыл бұрын

    Thank you so much for this video, saved me from buying a new computer!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @oscarvill69
    @oscarvill692 жыл бұрын

    Thank you so much Sir for you help!

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @mbrown5791
    @mbrown57919 ай бұрын

    Thank you so much. This is allowing my son to use his computer again. perfect instructions

  • @DashboardSymbols

    @DashboardSymbols

    9 ай бұрын

    Glad to help...

  • @Pen_Da
    @Pen_Da Жыл бұрын

    The BIOS step requires you to disable secure boot, I did the opposite by enabling it and it worked for me. Thank you so much for this amazing simple guiding video.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    A curious result that I will bear in mind. Glad to help...

  • @yes-kn2tt

    @yes-kn2tt

    Жыл бұрын

    almost lost all hope thank you for this comment 🥹

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@yes-kn2tt You're welcome...

  • @MrAppbee
    @MrAppbee Жыл бұрын

    Subscribed. Thank you so much. You just saved all my work files when our IT said it would be impossible to recover the key !

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @ravinsugrim8343
    @ravinsugrim83432 жыл бұрын

    Thank you so much i was able to fix my computer without my parents finding out

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @shawnjakalasi3520
    @shawnjakalasi3520 Жыл бұрын

    Thank you for helping me retrieve my Bitlocker key

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    You're welcome...

  • @jovelyntolledo949
    @jovelyntolledo9492 жыл бұрын

    Thank you so much for this video it helps me to recover my laptop 🙏🙏Godbless 😇

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @3naseri
    @3naseri2 жыл бұрын

    Super helpful. Thanks you

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    You're welcome...

  • @BrunoThePuggle
    @BrunoThePuggle2 жыл бұрын

    clear, concise and worked. thank you!

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    You're welcome...

  • @sanjurichie8819

    @sanjurichie8819

    2 жыл бұрын

    Bro should we type all the characters ?? I mean we should replace g with - C and also type all the below letters and se ntences also ????😭😭😭😭 Plz anyone help me 😭😭😭

  • @sammoore7562
    @sammoore75622 жыл бұрын

    I was literally about to get a new computer and lose everything!!!! Amazing thanks

  • @robertmaeurerofficial
    @robertmaeurerofficial Жыл бұрын

    For those of you since May or June of 2022 saying it does not work for you try retyping in the command prompt and see my response to somebody else right here : It is possible you typed something incorrectly but do the command prompt option again. This response is as of July 10th 2022 on a Windows 10 machine. It may not look exactly like his screen but it is under the line that says password. Mine comes out saying volume C then the line under that it says all key protectors then numerical password then ID then password I did that and it worked

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Thanks Robert. Such nerve frazzling problem for anyone dealing with it...

  • @sed6
    @sed6 Жыл бұрын

    Amazing, thanks! Ultimately all I really needed to do was hit the turn off decryption and voila it worked. I could not find my stored BitLocker password because I hadn't stored one. Thanks!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad it worked. And it turns out that those passwords are not intended for anything but servers. Microsoft's poor use of updates kicked them down the line where none of us had them stored or even created!!

  • @xitsmeekax03

    @xitsmeekax03

    Жыл бұрын

    hey just wondering, where is the turn off decryption setting? i keep trying everything and nothing will work

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@xitsmeekax03 Well, that's the last part of the vid, but it assumes you've managed to bypass bitlocker in the second part of the vid. That didn't work??

  • @leonardojosesalazar3281
    @leonardojosesalazar3281 Жыл бұрын

    Dear friend, thanks so much. It worked a lot. I appreciate your great help with this video, it was amazing.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @johncalvin9425
    @johncalvin94252 жыл бұрын

    ERES EL QUE TODOS NECESITAN GRACIAS #ADRINSLEGENDS 💯 ❤

  • @jonmobrien
    @jonmobrien2 жыл бұрын

    Like many others, disabling BitLocker in BIOS didn't work because as soon as you reboot, the system / Windows requires your Key to decrypt your drive. It makes absolutely no sense that you could simply disable encryption without decrypting the drive! For this to work for others, bitlocker must not have actually encrypted the drive in the first place. What's weird is how it could have worked for anyone.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    You're logic is sound, but do try again, making sure its actually disabled. There's logic there too (it's just a different path to the data). What brand machine??

  • @acenights1941

    @acenights1941

    2 жыл бұрын

    I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @cuboid3043

    @cuboid3043

    2 жыл бұрын

    @@acenights1941 Use an HP that I stupidly lost the password for and got locked out. Tried the command prompt, but didn't receive the 48 numerical password; only the ID number. Disabled the Secure Boot and had to later select the factory setting. Somehow, I still end up with the BitLocker screen

  • @MegaOwi

    @MegaOwi

    2 жыл бұрын

    @@cuboid3043 @dashboardsymbols - I’m the same, my boy has some how managed to encrypt it somehow and I can’t get access either. I use a HP laptop and have followed the video from disabling the secure boot using BIOS and attempting to locate the recovery key from the Command function but nothing and I’m back to square one. If anyone has any options to resolve this I’d be more than grateful!

  • @jainey

    @jainey

    2 жыл бұрын

    @@acenights1941 I don't have a restore settings button in my Dell :'(

  • @athenagodless492
    @athenagodless4922 жыл бұрын

    Thank fudge you exist. I was stuck for hours.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @iUrkit
    @iUrkit2 жыл бұрын

    Thank you very much!!

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @sammoore7562
    @sammoore75622 жыл бұрын

    THIS MAN IS THE HOMIE

  • @argjendsejfullai8304
    @argjendsejfullai83042 жыл бұрын

    you helped me a lot, even tho it was disabled, i went the other way i enabled and it still worked

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Good! Actually suggested that for the first time yesterday to someone after the process failed...

  • @monieekhinton2722

    @monieekhinton2722

    Жыл бұрын

    Any advice for me? I followed the steps and disabled my laptop. When it came back up, it went right back to requesting the Bit key?

  • @oneshot1985

    @oneshot1985

    Жыл бұрын

    @@monieekhinton2722 same. Did you fixed it allready?

  • @oneshot1985

    @oneshot1985

    Жыл бұрын

    @@monieekhinton2722 i need help

  • @redshdow1167
    @redshdow1167 Жыл бұрын

    TYSM I HOPE THAT YOU HAVE THE BEST DAY EVER YOU ARE THE BEST YOU CANNOT UNDERSTAND HOW HAPPY I AM

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help. And I DO understand -- had to find the answer myself, then made the vid!!

  • @audreylimsweeyin2662
    @audreylimsweeyin26622 жыл бұрын

    I was panicking and you're a life saver, thank you!

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @assistenciabaddy1475

    @assistenciabaddy1475

    2 жыл бұрын

    Deusa do Olimpo Maravilhosa

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    @@assistenciabaddy1475 Not a goddess, but I hope it means I helped in some way...

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@cookiedoh7581 Well, I would first be absolutely sure the instructions were followed exactly and then add the following tweaks from 2 other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @udhayakumar-pc7vu

    @udhayakumar-pc7vu

    11 ай бұрын

    @@DashboardSymbols bro my C drive has been locked by bit locker and I can not find the recovery key in my Microsoft account Please guide me

  • @scappoose82
    @scappoose822 жыл бұрын

    first time ever making a comment on a video....Thank you (while wiping tears from my eyes)

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Very happy to help...

  • @stevejeffery4857
    @stevejeffery4857 Жыл бұрын

    My brand new PC did this... fricking locked me out and totally pissed me off! This bitlocker shit, sucks! If this problem continues I will move to MAC. Thank you, sir!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @fangliciazillake673
    @fangliciazillake673 Жыл бұрын

    I cried for a day thank god i found this solution thank youuu

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Happy to help...

  • @shannonbock2675
    @shannonbock26752 жыл бұрын

    OMG - thank you!!!

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    You're welcome...

  • @orlandopalomino8309
    @orlandopalomino8309 Жыл бұрын

    How I love you friend, for this tips.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Happy to help...

  • @commmystery6210
    @commmystery62102 жыл бұрын

    I too got my bitlocker key..... Thank you

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @hermesmelo3659
    @hermesmelo3659 Жыл бұрын

    Muito obrigado, você salvou minha vida.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    De nada...

  • @ravinsugrim8343
    @ravinsugrim83432 жыл бұрын

    Thank you so much

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    And still, glad to help...

  • @azminer
    @azminer Жыл бұрын

    Thanks for this info and tutorial. I was hoping it was it but it did not work. Eventually I logged into my Microsoft live account and there was the code that I needed. But took up half my Sunday 😅

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Wow. No one who's commented ever said they found the code at M-soft. Most, like me, never had had one stored. Glad it worked out...

  • @captaincavey79
    @captaincavey79 Жыл бұрын

    Thank you, thank you, thank you. I could not get through to anyone to help me unlock my computer that magical locked up on me.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @koreanhacker
    @koreanhacker2 жыл бұрын

    Wow you save my life. Instead of disable the secure boot, I enable it and now it boot again.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Same path, different solution! Cool. Glad to help...

  • @belenuzunkaya7143
    @belenuzunkaya71432 жыл бұрын

    Wow man you are amazing

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @jasonlamour4161
    @jasonlamour4161 Жыл бұрын

    Have there been any recent updates that would prevent these instructions from working? Not sure why but I’ve tried the factory settings restore method, disabling and enabling the secure boot. Still not working on my Dell

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Well, assuming the instructions were followed exactly, there are these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @PleasePassThePepper1
    @PleasePassThePepper1 Жыл бұрын

    Thank you!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    You're welcome...

  • @christiankevinarostegui4536
    @christiankevinarostegui4536 Жыл бұрын

    Having my recovery key, I was entering one number row at a time. *Hour goes by* Does extensive research and views videos. Gets into bios enables, disabled almost throws computer out window. Stressed because this happened one day before school… I entered the whole Key into the box and it seems to have worked.. thankfully I didn’t lose any files!

  • @mattycans6994
    @mattycans69942 ай бұрын

    Damn, seems they stopped this working lately. Thanks tho, was worth a shot.

  • @DashboardSymbols

    @DashboardSymbols

    2 ай бұрын

    Could be more. I have three tweaks below from other viewers and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. So: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"

  • @user-fv9uh2bg7e
    @user-fv9uh2bg7e2 жыл бұрын

    At 2:50' in your video, you said press F1, F2, or F3 repeated when laptop started, and then search the web to find the right key for machine. Now, my computer can not work, where can I search and search what on google? Can you provide some details? Thank you. You neglect very important details.

  • @korrazz
    @korrazz5 ай бұрын

    thank you!!!

  • @DashboardSymbols

    @DashboardSymbols

    5 ай бұрын

    Glad to help...

  • @NicholsonJake-dh5db
    @NicholsonJake-dh5db3 ай бұрын

    thanks brother

  • @DashboardSymbols

    @DashboardSymbols

    3 ай бұрын

    Ur welcome...

  • @hendri130381
    @hendri1303812 жыл бұрын

    Thanks for your advice, i've tried to do the same by disabling the secure boot through BIOS setup, but it still returns to Bitlocker screen, do you have any other advice? 🙏

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Only this from another viewer... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@9hag3 Glad it worked...

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@ikon4255 Well, aside from suggesting to be absolutely sure the instructions were followed to the tee, I have these 2 additions from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@nehakadam12 You're welcome...

  • @radheshyam..996

    @radheshyam..996

    Жыл бұрын

    Plz help

  • @Ashleyhad
    @Ashleyhad2 жыл бұрын

    Thank god! 2 weeks if been locke out

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @MessagerOfHell
    @MessagerOfHell Жыл бұрын

    I have a question. When I installed my windows I never turned on bitlocker, it remained off ever since I first booted up the windows up to this day. My question is, if (by some stroke of sheer misfortune) the bitlocker activates itself after an update will it prompt me for a key that I never knew? Should I turn it on and see if I can get a key off it, or keep it off?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Personally, I would keep it off. In fact, I'd recommend watching the last minute or so of the vid to be sure its truly off! This latest round of views (big jump) was caused by a Win 11 update. Don't take any chances. One other thing you might do. Get a key, and THEN turn it off! In case an update can turn it on!!

  • @heartofalegend
    @heartofalegend Жыл бұрын

    Unfortunately, I tried doing this with secure boot both enabled and disabled, and it failed both ways. Has anyone else had trouble?

  • @JeanMartinezEspaillat
    @JeanMartinezEspaillat Жыл бұрын

    where is the link you spoke about?

  • @takiahansley8193
    @takiahansley8193 Жыл бұрын

    Still no luck 😒 This was a great video. I even tried the additional tips in the comments. Are there any updated tips for Windows 11 on HP Victus laptop?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Possibly, but not specific to your model. Here are maybe the same tweaks you've already seen, but have a look: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"

  • @omarklieber4649

    @omarklieber4649

    Жыл бұрын

    You're not alone buddy. It just happened to me. I also tried the HP bitlocker tips in the reply of this thread and they don't work

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@omarklieber4649 Truly sorry. There has been a new spate of folks running into this problem and it seems to have evolved...

  • @lesjf8832
    @lesjf8832 Жыл бұрын

    Here's another scenario with bitlocker. My Windows 10 laptop crashed and wouldn't boot up. I kept being asked for the bitlocker key for every repair scenario and I actually have the key so I typed it in and it didn't work. I did some sleuthing and discovered that if the bitlocker file on the hard drive is also corrupted, the key is useless. My next move is creating a bootable disk and hoping I can restore my laptop that way. I bought a new laptop and immediately removed the encryption.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    That is a very odd scenario. Good luck with the bootable disk...

  • @arkabhattacharya263
    @arkabhattacharya263 Жыл бұрын

    Dude you're the best

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to hear it, primarily because the process has NOT worked for so many of late. Meaning it seemed as though M-Soft had made a change that somehow blocked the fix and left folks in a continuous and negative loop...

  • @gopalnaidu5267
    @gopalnaidu526717 күн бұрын

    You can login to your Microsoft account from another device and look for the key for your particular locked device. If you have multiple devices with same account, match with the specific key ID given on your locked device.

  • @DashboardSymbols

    @DashboardSymbols

    17 күн бұрын

    All true. But the issue is most have never been prompted to save the code to begin with. Windows updates have mistakenly locked people out...

  • @jimbarrofficial
    @jimbarrofficial Жыл бұрын

    Thanks. If this works, it proves MSFT security is basically useless. Anyone with access to the intact machine can hack it.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Sadly true. Happy to help you though...

  • @Everything817
    @Everything8172 жыл бұрын

    Working on a client's laptop and ran into this issue when trying to pull files from the M.2 hard drive. Unfortunately she spilled coffee in the machine and it's dead, even after cleaning the board up and trying to power it up. I'm going to assume that the key is specific to the computer, so I wouldn't be able to get away with unlocking the drive on another PC.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    That would be true. U seem to have fired up so hopefully the process will work...

  • @zidd2472
    @zidd2472 Жыл бұрын

    Any way to reach your contact? Really need your help because my examination file is locked by bitlocker. And i just get key id so i dont know what to do

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    All I know is in the video. I can add this, from two other viewers. Good luck! "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @richardsales410
    @richardsales410 Жыл бұрын

    Pushing you to became a Mac user? Those are fighting words... LOL

  • @black_tiger3570
    @black_tiger35702 ай бұрын

    Thanks

  • @DashboardSymbols

    @DashboardSymbols

    2 ай бұрын

    Your welcome...

  • @faikkurohman
    @faikkurohman6 ай бұрын

    hi, im not clear with your point when you found that the numerical key you need is not "fully numerical" . how did you change the alphabet key to numerical key?

  • @DashboardSymbols

    @DashboardSymbols

    6 ай бұрын

    What I referenced is that the only code or key I ever came up with for my machine included letters. The bitlocker code is 48 numbers only. I needed the bypass which is part 2 of the vid...

  • @francescakam7845
    @francescakam78452 жыл бұрын

    Hi Is that mean the UUID is the recovery key? but only numbers can be input, no letters? Could you please help.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    I have only this from another viewer (and yes, only numbers): "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @sharrahl442
    @sharrahl44210 ай бұрын

    LOL great video. I feel your pain. Going thru this crap right now and I've come to the conclusion that it all this mess starts when you sign in with a microsoft account. Could be wrong but who knows. My advice is never use a microsoft account.

  • @DashboardSymbols

    @DashboardSymbols

    10 ай бұрын

    Ultimately true...

  • @lenoranelson94
    @lenoranelson94 Жыл бұрын

    If your company uses a Microsoft Account that you access from home, your home computer may AUTOMATICALLY create an encryption key. You can find it by logging into your company's Microsoft Account and check your devices.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    If you watched the vid, you'd know that the key was not saved for some reason in my MS account. Very very frustrating and given the number of views, I have much good company...

  • @ladylily
    @ladylily Жыл бұрын

    And this is why I have a Mac. I'm not at all trying to be "special" or arrogant. I had a regular PC with Windows for many years, and for many years, I went through garbage like this. I had so much lost so many times that I started getting scared starting up my computer. I'm not even going to discuss the amount I'd spend on virus protection that didn't work, computer labs to fix what Microsoft had done, etc.. The very moment I used a Mac, I knew I'd never go back. They aren't for everyone, I know. If you can afford it, though, it really is worth getting one.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Understand completely...

  • @kingsdk3084
    @kingsdk30842 жыл бұрын

    After i hit "f10" to save, my computer restarts but it opens the page to type in the bitlcker code again. Any help?

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Only this from another viewer (plus be sure security is actually off before F10): "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @markanderson4353
    @markanderson4353 Жыл бұрын

    Your suggestion didn't work but one of your viewers suggestions did. Thanks to @DavidAlesia for providing an actual working solution. The solution was buried in the comments so I'm reposting here as this guy save my ass: Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Ok, great...

  • @JeremyClaussen

    @JeremyClaussen

    Жыл бұрын

    What happens if that doesn’t work either?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@JeremyClaussen Try these two tweaks: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @MDNGHTDRV

    @MDNGHTDRV

    Жыл бұрын

    I could fuckin cry, this didn't work for my ENVY

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@MDNGHTDRV Did you try the two added tweaks??

  • @JaysasterGaming
    @JaysasterGaming Жыл бұрын

    We appreciate this vid, but unfortunately didn't resolve my friend's issue with Bit Locker, thank you anyways.

  • @JaysasterGaming

    @JaysasterGaming

    Жыл бұрын

    It doesn't show a key. He was unable to find said key. He followed all steps.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@JaysasterGaming Have some tweaks here from other viewers... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"

  • @vegetabrah1889
    @vegetabrah1889 Жыл бұрын

    When I disabled 'Secure Boot' and it started back up my laptop was stuck on the blue encryption key screen, so I had to re-enable 'secure boot', any other way how to find my encryption key? :(

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Only these two bits from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @vegetabrah1889

    @vegetabrah1889

    Жыл бұрын

    @@DashboardSymbols Thank you so much for your quick response! I will try these 2 options soon :)

  • @bernicej1625able
    @bernicej1625able Жыл бұрын

    Omg thank you

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Glad to help...

  • @jcnot9712
    @jcnot9712 Жыл бұрын

    The bios thing worked but it now prompts me to enter recovery key specifically because i disabled secure boot. Man, what a nightmare.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    That should not be the case. In any case, I have these tweaks from other viewers that may help... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"

  • @sofiawigstrom5972
    @sofiawigstrom5972 Жыл бұрын

    Hi! I didn't work for me either unfortunately. Having a Microsoft computer (bought in Sweden) , any difference??! Thanks in advanced 🙏🏼🙏🏼

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    It shouldn't matter where it comes from. So, pls be sure the instructs were followed exactly and if so, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @Ashley_81740

    @Ashley_81740

    Жыл бұрын

    Same I tried everything for my Microsoft Surface Laptop, but nothing seems to work, I can't go of the blue screen. Did you find anything that worked?

  • @sofiawigstrom5972

    @sofiawigstrom5972

    Жыл бұрын

    @@Ashley_81740 unfortunately not. Had to reinstall the whole computer and lost everything😏 seemed to be the only way for me!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@Ashley_81740 Did u try the two extra tweaks from above?? And sorry Sofia...

  • @jalemanzo2820
    @jalemanzo28202 жыл бұрын

    the real mvp here

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @joeehamby6741
    @joeehamby67412 жыл бұрын

    Thanks #ADRINSLEGENDS you're such a talented person, and just thank you for this if I had my ways I would give you a hug thanks1️⃣✅🙏🇱🇷

  • @josue679
    @josue679 Жыл бұрын

    The machine will start up but will continue to ask for bitlocker key how did you get to device encryption settings?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Part 2 of the video bypasses the whole mess...

  • @y2ksniper
    @y2ksniper2 жыл бұрын

    I am trying to unlock an external drive which Windows locked by itself, and after I ran the command you drescribed in your video, I am not getting a numerical key, I'm only getting alphanumerical keys, any help would be really appreciated. Thank you

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    That's exactly what happened to me in the first part of the vid. The second part should give an opportunity to simply bypass the security protocol...

  • @MichaelMedley-zb1ib
    @MichaelMedley-zb1ib5 күн бұрын

    This was great for me except for one thing. When I used the command prompt and the BDE, all it showed was the numerical password, and not the Bitlocker password. I have tried multiple times to enter the key found in my Microsoft account information for this laptop. However, when I tried to use it in the recovery process, it is not recognized as vaild. Any ideas?

  • @DashboardSymbols

    @DashboardSymbols

    5 күн бұрын

    Well, I see that you noted a Numerical Password, which is what I saw as well. However, if what you actually got was numbers only, that's what you want! Otherwise getting into the BIOS is the only way I am aware of to complete a bypass. The fact that you actually HAVE a a key in your MS account suggests a deeper problem that I am unfamiliar with...

  • @abdulrahmanm1018
    @abdulrahmanm1018 Жыл бұрын

    Hi, I much appreciate your support. However, non of the both ways did work. When I did the command way I did not get the numerical key. Disable option Siri to work also. Is there any other ways please.

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    The disable option shud work, so please try again and be sure to follow the instructs to the letter. Baring that, I have these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @abdulrahmanm1018

    @abdulrahmanm1018

    Жыл бұрын

    I have asus vivobook, does it make difference. It is personal computer

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@abdulrahmanm1018 No difference...

  • Жыл бұрын

    @Abdulrahman, did you find any solution ? I also have a Vivobook and I'm stuck even when trying all the proposed solution.

  • @abdulrahmanm1018

    @abdulrahmanm1018

    Жыл бұрын

    @ After searching here and there I found the BitLocker key at one of the accounts used at the computer luckily. Noting that the computer and Windows installed/activated with local account. No even password to login. It happened after Windows Update.

  • @ayylmao1558
    @ayylmao1558 Жыл бұрын

    I would officially like to thank Microsoft for implementing this feature so badly that it's basically ransomware

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    I hear that. Did it resolve??

  • @theblakex
    @theblakex5 ай бұрын

    Do you know what would cause the recovery key to NOT work? I have my recovery key but it still wouldn't unlock it. I was eventually able to restore my computer to a previous point and that got me back in.

  • @DashboardSymbols

    @DashboardSymbols

    5 ай бұрын

    Wow! I'm sorry, no, that's not something I've heard of. But given the Microsoft's poor implementation of the key in general -- after al, a video to help recovery? -- its only a minor surprise. Glad u got past it...

  • @carmenbell5663
    @carmenbell56632 жыл бұрын

    This saved me! Thank you!

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Glad to help...

  • @jennyli1097
    @jennyli1097 Жыл бұрын

    After I turn off the secure boot and save , it doesn’t not allow me to go to the device encryption setting . After hit F10, it restart and goes to the page to enter BitLocker code again. 😭 mine is Lenovo T14 Could you help me please?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Pls be sure you are actually turning it off. I did NOT in the video...

  • @nithinv2011
    @nithinv2011 Жыл бұрын

    I formated the c drive and installed new OS. Now my password and recovery key for bitlocker is not taking for the D, E, F drives. What to do? Will i need to format the D, E, F drives?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    In truth, I don't know. But if you actually have 4 hard drives, you might indeed need to reformat, or at least bypass (part 2 of the vid)...

  • @engineeringkitchen9323
    @engineeringkitchen9323 Жыл бұрын

    Great

  • @monieekhinton2722
    @monieekhinton2722 Жыл бұрын

    Any advice for me? I followed the steps and disabled my laptop. When it came back up, it went right back to requesting the Bit key?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Assuming the instructs were followed exactly, I can only add these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @victorquincanon4933
    @victorquincanon49332 жыл бұрын

    my yoga 7 sadly did not boot back into windows after turning off secure boot, so i could not decrypt. I wonder if they changed something\

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Well, I can only add two things. First, try again just to be sure. Lots of tension experienced with the computer in such a state. Second, I have this from another user, which adds a touch. "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @alcopopgaming7601
    @alcopopgaming76012 жыл бұрын

    2:34 for me it shows that you must unlock this drive from Control panel. What should i do?

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    The control panel is never referenced in the vid. Please be more specific, or watch the vid again for instructions...

  • @cole7914
    @cole7914 Жыл бұрын

    I have the same issue with the same response via the command prompt. I have disabled secure boot in the bios. I am still getting the bitlocker recovery screen and still cannot see the key using that command in the command prompt. Please help!!!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Assuming the directions were followed exactly, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @BeStOfBaRi
    @BeStOfBaRi2 жыл бұрын

    Hello sir, I have a Lenovo like you.... I disabled SECURE BOOT and then F10 but still it doesn't work... I checked and Secure Boot is disabled

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Boy, that should have done the trick. If it really didn't, I've got nothing else...

  • @arijitbiswas4391

    @arijitbiswas4391

    2 жыл бұрын

    Hi Gatto, did you find any other way to fix it? This trick unfortunately is not working on my lenovo laptop as well

  • @lechuckkalavera

    @lechuckkalavera

    2 жыл бұрын

    Today I tryed in my hp after disable security boot, but it doesn't work either

  • @acenights1941

    @acenights1941

    2 жыл бұрын

    I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @MrSimonmcc
    @MrSimonmcc2 жыл бұрын

    Unfortunately getting into the BIOS screen does not solve the problem with Windows 11. At the moment I have a very expensive doorstop.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Had not considered W 11. But I the following from another viewer. Thought it was about Dell, but maybe W 11... "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @mamtathakur9545
    @mamtathakur95452 жыл бұрын

    Hi there were two drive on my laptop one is linked with ms I'd but second is not.i was able to unlock one but having problems with other driver. I did comand prompt getting information other then password.pls help me thank you

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Sorry. What's on the vid is pretty much all I've got. Maybe if the other drive were isolated somehow...

  • @tieguowang3572
    @tieguowang3572 Жыл бұрын

    Hi, thanks for you video, my situation is like yours that it shows X: drive instead of C:, and after run manage-bde -protectors C: -get, it only return the ID without the 48 digits password, do you or anyone know why and how to do next ? Thanks a lot

  • @ibnhasanaltamimy

    @ibnhasanaltamimy

    Жыл бұрын

    Did you manage to find a solution I’m in the same boat

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Well, first, run it as X. Any label can be put in. Otherwise, simply go to the second part of the vid and bypass the whole mess...

  • @emmytock4645

    @emmytock4645

    Жыл бұрын

    I have this issue too. I skipped to the second part, but it brings me back to the bitlocker recovery screen. Please help!

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    @@emmytock4645 ell, assuming the instructions were followed to the letter, I have these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @nixindixin5235
    @nixindixin5235 Жыл бұрын

    Hey i'm really desperate. I need ur help. What if it tells you "no key protectors found" on the 1st step of code u demonstrated?

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Honestly, no idea. Have u gone to step two??

  • @louisalbertrivera9037
    @louisalbertrivera9037 Жыл бұрын

    hi, i disabled the seciure boot the bitylocker recovery key still opens up? do you have other steps

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    There shouldn't be. Please run through it again and be absolutely sure secure boot is OFF. Then come back here and let me know...

  • @user-fv9uh2bg7e
    @user-fv9uh2bg7e2 жыл бұрын

    Use what information to search the right key for machine? I don't understand.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Search the make and model of your computer for the correct F key to press to get to the bios...

  • @DavidRivera-fo6vf
    @DavidRivera-fo6vf2 жыл бұрын

    I have an Lenovo c940, I tried both methods and they did not work for me. But I went into the BIOS and reseted the keys and that seemed to do the trick. I did leave all the settings the same as the guy in the video when I resetted the keys.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Good work...

  • @usmanshah739

    @usmanshah739

    2 жыл бұрын

    How did you reset the key

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Usman has a good question. What was the reset process u used??

  • @DavidRivera-fo6vf

    @DavidRivera-fo6vf

    2 жыл бұрын

    In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    @@DavidRivera-fo6vf Thanks David!!

  • @ravinair6782
    @ravinair67827 ай бұрын

    Hi, Bitlocker not working ,i have windows 11 pro (not a licensed version) and i can see manage bitlocker option, but the same is not working, what could be the reason ?

  • @DashboardSymbols

    @DashboardSymbols

    7 ай бұрын

    We may have a translation problem here. It sounds like you're trying to make use of bitlocker, but I suspect you're trying to get past it. I have three other tips from other viewers here and it seems that someone with the handle SEETSPY on INSTAGRAM might be able to help. Good luck! "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"

  • @lechuckkalavera
    @lechuckkalavera2 жыл бұрын

    I had disabled the security boot and it doesn't work anyway , the bios from hp looks newer than yours (ms-dos) mine and it appears legacy support disabled and security boot disabled in the same line then I have another key management like import custom secure boot keys, clear ssecure boot keys, reset secure boot keys to factory defaunls enable ms uefi ca key. But none of them works.

  • @DashboardSymbols

    @DashboardSymbols

    2 жыл бұрын

    Wish I had a good answer for you, but don't. If you find one, report back if u can for other HP owners...

  • @acenights1941

    @acenights1941

    2 жыл бұрын

    I have a Dell computer and found this guy's comment online and it worked for me, too: "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @Mhadij12
    @Mhadij12 Жыл бұрын

    It said it’s pending I did the instructions and it didn’t work for me but thanks a lot man

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Pending is odd, but take a deep breath and try again making sure to follow the instructs to the letter. Then if need be, try these two tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @victoriajimenez262
    @victoriajimenez262 Жыл бұрын

    I just did excactly what you said even disabling the security boot and it sent me back to recovery key screen. Sos

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Ok, so first, pls be sure the instructs are followed exactly, and barring that, I have these 2 tweaks from other viewers: "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system * At the Dell Logo keep tapping F2 * You will enter the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!"

  • @udhayakumar-pc7vu
    @udhayakumar-pc7vu11 ай бұрын

    hey , My issues in my harddisk there is 2 partion i had bitlocker key for 1 partion for another partion there is no key ?? what to do

  • @DashboardSymbols

    @DashboardSymbols

    11 ай бұрын

    Honestly not sure. Here are some tips from others. Maybe something here will help... "In the bios under one of the sub menu should be a an option that says reset keys, so you should select that choice." or "I had the same issue following an essential BIOS update flagged up in Dell Support Assist. Our IT dept couldn't resolve it, but I managed to by doing the following: - When BitLocker is prompting for a Recovery Key and you cannot locate the key * Restart the system and tap the proper F key to get to the BIOS * At the BIOS screen * Go to Secure Boot header, expand and select Expert Key Management * Click the Restore Settings button * Select Factory Settings * Press OK * Exit the BIOS and restart Windows should now launch as it did before, even my last browser session appeared and lost nothing from c:\ drive!" or "Ok, what got me going was: - computer off - press key to enter BIOS (for mine specifically, an HP Envy x360 it was F10) - while in BIOS, the “Secure Boot” option was on the Boot section - so I go to the Boot section and disabled “Secure Boot” - while still in that Boot section, disable or clear all existing keys boot keys, that option is below the “Secure Boot” option - save pressing your BIOS key - with the computer turning on again, try to enter BIOS swiftly (or maybe you weren’t quick enough to enter BIOS and you’re on the Bitlocker screen, so just find your way to turning off your computer or by Esc -> Skip Drive -> Troubleshoot -> turn off computer - either way, you’re not done) - while back in BIOS, go back to Boot section and re-enable the “Secure Boot” option, AND also go down to the keys option and load the default keys - press your BIOS key to save and restart your computer - it should boot up regularly - final thing to do: search device encryption settings and then disable it"

  • @rekhabhalani3115
    @rekhabhalani3115 Жыл бұрын

    This did worked for me But you will require a bootable drive

  • @DashboardSymbols

    @DashboardSymbols

    Жыл бұрын

    Thanks for the tip...

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