Hi, the bottom part of my bezel is popping out. It pops out more the farther I open the laptop. How do I fix this? is it possible to glue it or do I have to get a new glass

@HPSupport

7 ай бұрын

Please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - hp.care/41H8oZD Akhil_HP Social Media Tech Support

Hello Mr, I have a concern with my hp elitebook 1030 G2 computer. when I completely fold my screen at the back so that it is in tablet mode the screen goes black when I am in front of it and turns on by itself when I turn my face away from the screen

@HPSupport

Жыл бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a black screen issue while switching the laptop in tablet mode. I will do my best to assist you. Please try reinstalling Intel Sensor Hub Components Driver from here: hp.care/45cP085 Binu-HP Social Media Tech Support

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about replacing the memory of your notebook. I will do my best to assist you. The Memory is soldered down and On board (customer non-accessible) Binu_HP Social Media Tech Support

Hi, where is the CMOS battery located on this device?

@HPSupport

2 жыл бұрын

+David Hatfield With the bottom cover removed, you can get access to the battery, SSD, CMOS battery, Wi-Fi card, and heat sink

HP Laptop PC 15-dw3000 make video on this device

hii there my hp elitebook x360 1030 g2 is only switch on when it's plugged in when battery is showing fully charged can u assist me what's the problem

@HPSupport

11 ай бұрын

Hi Jaishree, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the battery of your notebook. I will do my best to assist you. Troubleshoot the battery to see if it needs to be replaced as mentioned here: bit.ly/3O3PR3x Binu-HP Social Media Tech Support

I can’t find a way to remove the memory RAM since it’s not possible and I think my laptop is having a memory failure keeps beeping whenever I have it turned on please how do I fix this

@HPSupport

8 ай бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the memory of your notebook. I will do my best to assist you. Checked the specification of your notebook and found that the memory is soldered down on system board. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/34b23sv Binu-HP Social Media Tech Support

Hey, could you help with keyboard replacement please?

@HPSupport

Жыл бұрын

Hi Swerve, thanks for contacting HP Global Social Media Support! I understand that you need help in replacing the keyboard of your notebook. I will do my best to assist you. The top cover with keyboard remains after removing all the parts. Binu_HP Social Media Tech Support

Dear, My 1030 g2 very slow to open? please help. It's about 10 minutes to open

@HPSupport

Жыл бұрын

Hi Refon, thanks for contacting! I understand that you are experiencing a slow system issue. I will do my best to assist you. Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3r3HKZf Binu - Social Media Tech Support

how do sim card slot out

@HPSupport

Жыл бұрын

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! What seems to be the issue? Are you facing any technical issues with your HP notebook? Let me know! Binu_HP Social Media Tech Support

I think my laptop is having RAM failure, it beeps 3 long beeps and 2 short ones, which indicates RAM problems, according to the comments the RAM isn't replaceable on such model, what should I do, is the laptop dead? PS i have this exact model as shown in the video

@HPSupport

Жыл бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you are experiencing a beeping issue on your notebook. I will do my best to assist you. This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC Binu_HP Social Media Tech Support

Is the RAM replaceable?

@HPSupport

2 жыл бұрын

+Ki Ke The memory is soldered down. It is not replaceable.

other m.2 slot are available in this laptop model ?

@HPSupport

2 жыл бұрын

+Reetesh Pawar Please refer page number 1 of the user manual to know about the supported drives: bit.ly/3h4LKU2

Is the cpu replaceable? Hopefully you notice it’s been a while

@HPSupport

2 жыл бұрын

+Noob PG3D HP does not recommend upgrading or downgrading hardware parts or software that is bundled with the product as It may affect the manufacturer's warranty and performance, however, you could change the configuration at your own discretion.

@bigchub1850

2 жыл бұрын

@@HPSupport ok can you recommend a budget gaming laptop for me then, preferably 1000 or less or a bit more usd

What about ram ??

@Projet-OHM

2 ай бұрын

i'm here for that XDD

can i increase my ram?

@HPSupport

2 жыл бұрын

+Cyron Arieri Please refer page number 1 of the user manual to know about supported memory: bit.ly/3u3qB37

where is CMOS batter for RTC ?

@HPSupport

2 жыл бұрын

+Kalpesh Patel Please refer this document to know about removing and replacing CMOS battery: bit.ly/3f5QCHR

@boykathy9339

2 жыл бұрын

Were you able to figure this out? I am getting RTC errors whenever the battery is unplugged.

@hacker6695

2 жыл бұрын

@@boykathy9339 Yes there's no CR2032 coin battery. It works from your laptop Lipo battery. You are getting Error because your battery is dead. Replace laptop battery and it will be solved.

What is cost of screen replacement

@HPSupport

Жыл бұрын

Hi Young, thanks for contacting! I understand that you need to know about the price of replacement screen. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx And order it via the HP Parts store: bit.ly/3nKMYrs Binu - Social Media Tech Support

where is the ram place , please? @HPSupport

@HPSupport

11 ай бұрын

Hi Ahmed, thanks for contacting HP Global Social Media Support! I understand that you need help in replacing the memory of your notebook. I will do my best to assist you. The memory on this notebook is soldered down and is not customer accessible. Binu-HP Social Media Tech Support

how many places do we have for SSD?

@HPSupport

2 ай бұрын

Hi there, thanks for contacting HP Global Social Media Support! I am here to help! May I know the product you are using? Let me know! Regards, HP Support

@tgone_01

2 ай бұрын

@@HPSupport I am using a HP ELITEBOOK X360 1030 G2

@HPSupport

2 ай бұрын

Thanks for getting back to me, The laptop has a single M.2 SSD slot which supports maximum of 512GB. Hope this helps! Regards, HP Support

@tgone_01

2 ай бұрын

@@HPSupport Thanks 👍

@HPSupport

2 ай бұрын

If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Regards, HP Support

when i rotate my screen x360, the keyboard and mouse still work and my roation lock button is unclickable

@HPSupport

7 ай бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that the screen rotation button greyed out. Don’t worry, I assure you I will try my best to get this sorted. I recommend you follow the below steps and check if it helps. Open Settings App and go to System > Display. Find Orientation and choose Portrait from the menu. Your device should automatically switch to portrait mode. Please let us know how it goes! Regards, HP Support

@danielelijah6435

7 ай бұрын

thats the only problem , when i turn my laptop 360 (folded) the keyboard and mouse still function as it is folded , hindering me from using it like a tab@@HPSupport

@HPSupport

7 ай бұрын

Thanks for the reply. Try the below steps: Win + R -> type 'regedit' and enter Registry editor will open up. Goto path -> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\AutoRotation Check the value of Enable file if it is 0 rotation will be OFF, if 1 rotation will be ON. Restart and Auto rotation will work. Regards, HP Support

where ir the Damm ram ?

But no power jack removal / replacement huh? Pff. Anyone can unscrew it.

@HPSupport

2 жыл бұрын

Hi Luthien, thanks for contacting! I understand that you are experiencing an issue with the power jack of your notebook. I will do my best to assist you. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

İm a first and first like to me :D

@HPSupport

3 жыл бұрын

+Özlem Avlanmaz You're welcome!!