Honestly, thank you. It is nice to have detailed video support. It helped me a lot. It also keeps the HP reputation for user friendliness high.. Hood job! (I used it to upgrade my 295 G6 desktop)

@HPSupport

3 жыл бұрын

+Eirhn Elikonios Glad to know that the video has helped you fix the issue.

Detailed review n very much helpful in understanding systems hardware. Thanks a lot 👍👍

@HPSupport

2 жыл бұрын

+Threenetra Glad to know that the video was so useful to you!!

I would like to know if this case support two hard disk drive

Buena tarde. Es posible colocar 2 SSD 2.5" de 4TB cada uno? Para ampliar la memoria RAM a 32gb, es recomendable 2x16gb?

Hola Greg, ¡gracias por ponerse en contacto con el soporte global de redes sociales de HP! Entiendo que necesita saber sobre cómo agregar SSD y memoria en su computadora. Haré todo lo posible para ayudarte. Consulte memoria y almacenamiento en la página de especificaciones para obtener esta información: bit.ly/3ns1hEj Binu_HP Soporte técnico de redes sociales

Thank You. Well done!

@HPSupport

2 жыл бұрын

Hi there, thanks for contacting! We are delighted to hear that the video was so useful to you! If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Binu - Social Media Tech Support

Hi Bin, thanks for contacting HP Global Social Media Support! I understand that you need to know about removing the drive cage. I will do my best to assist you. Please ref '06:23 - Drive Cage' under the video to know about removing it. Binu_HP Social Media Tech Support

Cabe en el espacio Tarjeta de Video AMD Radeon Pro WX 3100, 4GB 128-bit GDDR5, PCI Express x16?

How do I remove the drive rack?

¿se puede poner otro disco duro? Osea¿ tener 2 discos en el equipo?

@HPSupport

2 жыл бұрын

Hola Josag, gracias por contactar! Entiendo que necesita saber si puede agregar dos discos duros en su computadora. Haré todo lo posible para ayudarte. Sí. Puede utilizar dos discos duros. En realidad, hay 3 conexiones de datos SATA en la placa base. Binu - Soporte técnico de redes sociales

@Josag

2 жыл бұрын

@@HPSupport gracias por la informacion, excelente, saludos!

@HPSupport

2 жыл бұрын

Si necesita ayuda en el futuro, siempre puede comunicarse con nosotros. Gracias por ser un valioso cliente de HP. ¡Que tenga un día maravilloso! ¡Bien! Binu - Soporte técnico de redes sociales

Qual o modelo q devo comprar Expansion Card? Alguém sabe um de qualidade fora os da HP?

@HPSupport

Жыл бұрын

Oi Júlio, obrigado por entrar em contato com o HP Global Social Media Support! Estou aqui para ajudar! Qual parece ser o problema? Você está enfrentando algum problema técnico com o seu computador HP? Posso saber o computador que você está usando? Deixe-me saber! Suporte Técnico de Mídia Social Binu_HP

I would like to know if this case fits an rtx 2060

@HPSupport

Жыл бұрын

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether RTX 2060 is compatible with your computer. I will do my best to assist you. This computer has following expansion slots: (1) Full-height PCI (2) PCI Express v3.0 x1 (3) PCI Express v3.0 x16 So you can add graphics card that supports these slots. Binu - Social Media Tech Support

@joaozinhodenislongo9480

Жыл бұрын

@@HPSupport hi, thanks for the reply but could you also tell me if the rtx 2060 is too big for this case or fits well

@HPSupport

Жыл бұрын

Please check specifcation of the video card and if it supports those slots, then you can use it. Binu - Social Media Tech Support

@joaozinhodenislongo9480

Жыл бұрын

@@HPSupport the size of this video card is 229mm x 113mm x 35mm

@HPSupport

Жыл бұрын

In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu - Social Media Tech Support

m.2 nvme supported?

@HPSupport

2 жыл бұрын

+Arba Zul Fikry Please refer 'Storage' under the specifcation page to know about the supported drives: bit.ly/3o4OgyZ

Modelo Optcal Drive 03:35 ? Please link book or link hp purchase. Brasil

@HPSupport

2 жыл бұрын

+Júlio Moreira You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether this computer supports two hard drive. I will do my best to assist you. Please refer 'Storage' under the specification page to know about supported drives: bit.ly/3o4OgyZ Binu_HP Social Media Tech Support

ONDE COMPRAR A GUIA DE LIBERAÇÃO VERDE? E O GRAVADOR? Q MODELO?

@HPSupport

2 жыл бұрын

+Júlio Moreira No momento, não dispomos de equipe para responder em português do Brasil, mas temos vídeos traduzidos que podem ser úteis. Assista a kzread.info/dash/bejne/e4Bpo7aIdNK6pag.html, para detalhes, ou acesse support.hp.com, para mais opções de suporte.