Recover Your Gmail Account- Lost Password & Access to All Devices

Comments turn back on 1 Jan 2024. Happy New Year!
We demonstrate how to recover a Gmail account if you have lost access to your phone and are logged out of all devices.
Here is our video to prevent this from happening ( • Gmail Backup Account R... ).
You can do this even if you had 2nd factor authentication turned on, if you know your email address & password. We recommend having alternate account recovery methods tied to your account, but it is still possible to recover an account without them. This video was per the request of a subscriber that had lost access to her account.
How to Recover your Google Account or Gmail support.google.com/accounts/a...
Account Recovery, Recover your Google Account
accounts.google.com/signin/v2...
Tips/Tricks Steps to Recover your Google Account or Gmail Account
- If you forgot your password: Enter the Email or Phone number of the Google Account you are trying to recover
- Answer all questions to confirm it's your account. Make up answers if you are uncertain
- Try recovery using a browser, where Google can pop up and eventually ask you questions. Answer any question presented
- Try until it says too many failed attempts, then vary the waiting period 1,-2 weeks in between.
- After that randomly vary the waiting period by days in between account recovery attempts
- It is important to answer every Google query, even if you have to guess at the answer.
-- For example, it sends a code to your phone #, guess at the answer even though it is not correct
-- If it sends a code to the email address you are trying to recover, then enter a guess at the code
-- This confirms to Google that a human is trying to recovery the account.
- It is best to use the same wifi/internet provider/device that was used before the account was lost
- If possible use a previously authenticated device for account recovery
- The Gmail app on App Store/Play Store allows you to file a direct request for Google support
How to Create a strong password & a more secure account
support.google.com/accounts/a...
Time Codes:
00:00 Intro
00:50 1st Recovery Attempt
03:00 Recovery Tips Google
05:24 2nd Recovery Attempt
07:48 Aha Moment!
09:00 Summary
Key Words Tags:
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#gmail #accountrecovery #gmailrecoeryproblem #lostphone #accountsecurity #gmailaccount #2fa #lost
News Theme 2 by Audionautix is licensed under a Creative Commons Attribution 4.0 license. creativecommons.org/licenses/... audionautix.com/

Пікірлер: 4 200

  • @kyuzdithadventuresikawatak5565
    @kyuzdithadventuresikawatak5565 Жыл бұрын

    You are one of a kind. Thank you for this helpful videos .

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Glad you like the video and thanks for commenting.

  • @jorlyn22channel82
    @jorlyn22channel82 Жыл бұрын

    Watching sending full support ❤️

  • @acesturnitup2206
    @acesturnitup2206 Жыл бұрын

    Excited for you to work your Magic! Just subscribed

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Thank you for subscribing. Please let me know if you have any questions.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    We need to have a conversation here, before we provide any email support. Thanks for your understanding.

  • @sofieyah7389
    @sofieyah7389 Жыл бұрын

    Looking forward for this

  • @williammoneri4609
    @williammoneri4609 Жыл бұрын

    the intro is dope

  • @falcon85er
    @falcon85er Жыл бұрын

    I also lost access to my Uber account since I no longer have my old cell phone number to get the verification codes, however, I submitted a form on their website and customer support updated my account with my new number within 24 hours. It was so easy! It's interesting to see how different companies handle this situation.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Your right about that! Lose a phone number on Google and you are in for a world of trouble.

  • @Nimarsadyle22

    @Nimarsadyle22

    Жыл бұрын

    How you did that ? Plz help me

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@Nimarsadyle22 Tell us how you lost access to the account.

  • @cidbeast3311

    @cidbeast3311

    Жыл бұрын

    Help me plz

  • @dradilxd

    @dradilxd

    Жыл бұрын

    Please help me

  • @ecmoto3480
    @ecmoto3480 Жыл бұрын

    Thank you sir, for your informative explaination on how to recover the gmail account on lost phone or devices.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Thanks for commenting & subscribing. Happy the video was helpful.

  • @EddyJesseUSA
    @EddyJesseUSA Жыл бұрын

    Thanks for this big help sir.. Godbless you and jolly...❤️❤️❤️

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    It was our honor to help you recover the account. Hope you give the video a thumbs up and subscribe to the channel. Please do what you can to help us promote our content.

  • @leonsofficialvlog3693
    @leonsofficialvlog3693 Жыл бұрын

    Good day ang god bless you idol nice content

  • @jimanderson9453
    @jimanderson9453 Жыл бұрын

    I watch your youtube video on "Gmail Account-Lost Access to All Devices". I am totally frustrated as in my situation I follow your steps BUT it does not give me the same options as you got and it's just one big circle...Ouch! Had this account for 15 years and I am sick over this. I did get a new iPhone (12 to a 13) and did the clouds backup from 12 to 13. Not sure if that is part of it. ANy help would be sooo thankful....and thanks for you videos you have done...good service! Jim

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Every account recovery can be different. Google does this to mitigate the ability of hackers to automate the account recovery process. Please tell us how you lost access to the account. Do you have any backup account recovery methods tied to the account?

  • @zizou6985

    @zizou6985

    Жыл бұрын

    @@CyberMedics hey I have an gmail back up account it sends the code verification I put it in then I get this email says your requests will be respond to it in 30 days then they send me a email says Account recovery canceled because you’re signed in. And I’m not signed in anywhere I checked please please help me man

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@zizou6985 I have the same exact problem on another account recovery, even though it is not signed in anywhere. Verify this is true...and if it is then you just have to start the recovery process again. I think it is Google's attempt to make sure scammers don't hijack accounts. Please keep us updated & thanks for subscribing.

  • @ireneandres6599
    @ireneandres6599 Жыл бұрын

    Hello host sending full support for your vidios watching from Kuwait

  • @alisha4679
    @alisha4679 Жыл бұрын

    Waiting for this

  • @JhonKir
    @JhonKir Жыл бұрын

    Hi how can I fox my Gmail, I accidentally clear data my Gmail in settings. Then when I start to open my Gmail it says add an account, when I type my email it says account already exists but gmail don't open. I cant open inboxes

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Have you tried access on a computer vice the phone?

  • @mikenewton6028
    @mikenewton602824 күн бұрын

    I lost access to my email. My old phone number is tied to the account, but that phone was broken and I can’t get my number back.. the email has two step on using my old number.. I know the password I just can’t get past the two step.. please help

  • @CyberMedics

    @CyberMedics

    24 күн бұрын

    Even though you don’t know the number guess at the six digit code. You have to put it in repeatedly until they recovery processes too many failed attempts. After that wait one to three days before trying again.

  • @kerrywilliams4459

    @kerrywilliams4459

    4 күн бұрын

    Im trying to recover my email, my verification code is sent to the email i cant get access to can you please help me​@@CyberMedics

  • @JuraxBarPrep
    @JuraxBarPrep Жыл бұрын

    Seems like the "2nd Attempt Account Recovery" page @5:28 has been removed by Google. Any updated methods in 2023? Thanks for the good faith attempt though.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Seems like 5:28 second attempt is still there. Through many account recovery attempts these are some of the most useful things: use same wifi/internet provider, previously authenticated device, try until too many failed attempts (wait at least one week...try again). The more/different information you provide will increase the chance of recovery...forgot pw (use old password), forgot email address...etc. Use a browser for recovery, because after repeated attempts (maybe weeks), Google will pop up and ask questions about your recovery attempt. Answer all the questions. My experience is that when you start getting the squirrely characters you may be getting close to recovering the account. Keep us updated on any of your efforts to help others. Thanks for commenting & subscribing.

  • @JuraxBarPrep

    @JuraxBarPrep

    Жыл бұрын

    @@CyberMedics, it's great to hear the second attempt page is still there. Can you share the link? Thank you in advance.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@JuraxBarPrep kzread.info/dash/bejne/oqx_wZiPgqjMf9Y.html

  • @shelleydelaney7093
    @shelleydelaney7093 Жыл бұрын

    Thanks. Let me try!!!

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Thanks for commenting & subscribing. Let us know your results.

  • @shelleydelaney7093

    @shelleydelaney7093

    Жыл бұрын

    @@CyberMedics ok have not tried yet!!!

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@shelleydelaney7093 Keep us updated. Try recovery using a browser, where Google can pop up and eventually ask you question. Try until it says too many failed attempts, then vary the waiting period 1,2,3 week in between. It is important to answer every Google query, even if you have to guess at the answer. For example it send a code to your phone #, guess at the answer even though it is not correct This confirms to Google that a human is trying to recovery the account. It is best to use the same wifi/internet provider/device that was used before the account was lost.

  • @shelleydelaney7093

    @shelleydelaney7093

    Жыл бұрын

    I don't have the device & can't get into my email I just created another email!!!

  • @CyberMedics

    @CyberMedics

    8 ай бұрын

    Please see our other videos on how to secure Gmail account so you never lose access to it

  • @tarrancetribbett5099
    @tarrancetribbett5099 Жыл бұрын

    What if you changed phone numbers and have an email linked to recover and your locked out of that email as well

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    What is the domain (@gmail.com, @yahoo.com) of your recovery email?

  • @allie12212

    @allie12212

    3 ай бұрын

    @@CyberMedicsI’m having that same problem. My mom changed phone number a while back and she has now upgraded her phone but can’t get into google/gmail. Her gmail account is associated with her old number and I can’t seem to figure out how to recover her account. I have tried everything

  • @CyberMedics

    @CyberMedics

    2 ай бұрын

    Please review the video description and the pinned comment for useful information on how to recover the account. The account recovery process is the only way to recover it with information you know. You have to try that process until it says too many failed attempts. Have you done that?

  • @PaulOtieno-fx2ib
    @PaulOtieno-fx2ib Жыл бұрын

    Thank you for the video,am sorry to say this,but I haven't retrieved my account

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Try using a computer browser where google can pop up and ask you questions.

  • @PaulOtieno-fx2ib

    @PaulOtieno-fx2ib

    Жыл бұрын

    @@CyberMedics thank you so much i retrieved my account

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@PaulOtieno-fx2ib Fantastic. Hope you gave the video a thumbs 👍

  • @sjzepher

    @sjzepher

    4 ай бұрын

    I cannot access my Gmail on my PC but I get to Gmail on my phone. Not sure why I no longer access my Gmail on my PC??

  • @CyberMedics

    @CyberMedics

    3 ай бұрын

    Do you remember the account password? Normally if you cannot authenticate directly to the PC using account recovery will eventually send a prompt to the phone.

  • @kyuzworld
    @kyuzworld Жыл бұрын

    Very big help.

  • @renicheriyan3588

    @renicheriyan3588

    Жыл бұрын

    Please help

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@renicheriyan3588 Please post a new comment above. These get buried below.

  • @renicheriyan3588

    @renicheriyan3588

    Жыл бұрын

    Please help

  • @CyberMedics

    @CyberMedics

    10 ай бұрын

    @@renicheriyan3588 were you ever able to recover your account. If not please reach back out to us

  • @jacquenmatipa194
    @jacquenmatipa194 Жыл бұрын

    Hi sir..i accidentally delete my gmail account and also lost the number i used to open the account is there anything you can do for me? I still remember the email adress and password

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have any backup recovery methods tied to the account? Is there a phone # tied to the account?

  • @Player-lw5yw
    @Player-lw5yw Жыл бұрын

    I love you bro it's working ❤️❤️❤️❤️

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    That's fantastic. Glad it helped. Thanks for commenting and subscribing!

  • @pixiesandenvy
    @pixiesandenvy Жыл бұрын

    A helpful video! Not that any of these things worked for me unfortunately considering my e-mail had been hacked by a total jackass, but it made the experience feel less overwhelming knowing there was something this detailed out there to assist.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Thanks for commenting & "Liking" the video. Please view our other email video to prepare against ever losing a Gmail account kzread.info/dash/bejne/pX5pu9KEZ9W3ocY.html

  • @pixiesandenvy

    @pixiesandenvy

    Жыл бұрын

    @@CyberMedics Thank you for the rec!

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@pixiesandenvy I think you are contacting us on facebook? Did you need help?

  • @ivysadventures2539
    @ivysadventures2539 Жыл бұрын

    wow 1k comments full support

  • @user-eq5ue2lz8k
    @user-eq5ue2lz8k7 ай бұрын

    Thank you...I will be watching this as soon as get home....wow...thank u...

  • @CyberMedics

    @CyberMedics

    7 ай бұрын

    Please do!

  • @jeddegamon6721
    @jeddegamon6721 Жыл бұрын

    Sir can you help me still cant recover my gmail account. I know my password and email address but I don’t have my fone number with me for 2 way factor and i dont have back up codes. I tried to follow your instructions but seems different settings.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    email us with the following: 1) phone # tied to the lost account, 2) Exact name on account, 3) any account recovery info (email, backup codes etc.), 4) Last known PW and any previous used PWs., 5) lost email address, 6) Location City, State/province, & Country cybermedics.org@gmail.com

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please Like the video

  • @jeddegamon6721

    @jeddegamon6721

    Жыл бұрын

    @@CyberMedics already liked the video.

  • @tasneemlewis9896
    @tasneemlewis9896 Жыл бұрын

    Hey .. someone tried to hack my email so I activated the 2-step verification. But the my recovery email is not working anymore. The second recovery email option is the gmail account I am trying to log in to and cannot access it to get verification code to complete 2 step verification process

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    When you add a "Recovery Email Address" it is listed under "The Ways we can verify it's you" and is not really part of 2FA. From Google, "Your recovery email is used to reach you in case we detect unusual activity in your account or you accidentally get locked out." Are you sure you activated 2FA? If so, your 2FA options include: Security Key, Google Prompts, Auth App, Voice/Txt Msg, & backup codes. Do you have access to any of these 2FA recovery methods? Any of these can be used to get account access.

  • @psychologyforlif
    @psychologyforlif Жыл бұрын

    The fact that when i clicked on the back up method recover account it took me to the beginning again.

  • @psychologyforlif

    @psychologyforlif

    Жыл бұрын

    And just to be clear he didn’t even click on it 😂

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Every account recovery attempt can follow a different process. If you want help, please tell us how you lost access to the account. Thanks for commenting.

  • @psgkillergr9033
    @psgkillergr9033 Жыл бұрын

    You are the best

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Thanks for commenting & liking the video.

  • @niniwu9485
    @niniwu9485 Жыл бұрын

    I really appreciate your video. I tried but I didn’t get the phone number option. Google asks me to provide another email which they can reach me. Unfortunately, I need to wait 48 hrs. I am afraid that they will ask me to verify by the old phone number again. I really can’t receive messages from that one. I do need my google account. Do you have any suggestions for this? Btw, in your video, did you put another number to recover the account or a new phone number? Thank you.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    It's a good sign that they ask for an email to reach you. It is extremely important that you be patient to this process because it's not an easy or quick effort to recover access to an email account. It did allow me to put in a different number that was not tied to the account. But this process took place over multiple days and was not just a quick fix. It's also recommended that you use the same physical location, same Wi-Fi network, same device, same browser, Etc

  • @aditbl
    @aditbl Жыл бұрын

    hi sir i want to login to my main email but my sim card (phone number that i used) its no longer working can this method work or is there any other way? (sorry my english bad)

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    No problem. Do you remember the password & phone#?

  • @aditbl

    @aditbl

    Жыл бұрын

    @@CyberMedics nope but the password yeah i still remember

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@aditbl Try recovery using a browser, where Google can pop up and eventually ask you question. Try until it says too many failed attempts, then vary the waiting period 1,2,3 week in between. It is important to answer every Google query, even if you have to guess at the answer. For example it send a code to your phone #, guess at the answer even though it is not correct This confirms to Google that a human is trying to recovery the account.

  • @AnnaGonzalez-wv9sc
    @AnnaGonzalez-wv9sc2 ай бұрын

    Thank you for answered so quick, really appreciated.

  • @CyberMedics

    @CyberMedics

    24 күн бұрын

    Please keep us updated

  • @mertootrem3506
    @mertootrem3506 Жыл бұрын

    During recovery, does it really help if i use wifi or mobile data and the location where i have accessed this hijacked account before? Im trying to do recovery while abroad, and it still does remember my old pass and lets me proceed to recovery phone number however the number sure is not mine. Im using different sim card rn and isp as im not in my home country, and that's the only thing left for me to do on my next recovery. So pls answer. thank you

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    It would help if you told us how you lost access to the account. Question: does it really help if i use wifi or mobile data and the location where i have accessed this hijacked account before? Answer: The more similarities for the recovery the greater chance of success, i.e., same wifi network, same ISP, same computing device, same physical location, same web browser, same computer resolution etc. Why: Google does a forensic analysis of each device login and compares that forensic snapshot to the recovery device.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Let us know if you need any help.

  • @mertootrem3506

    @mertootrem3506

    Жыл бұрын

    @@CyberMedics one gmail was logged in on 2 devices, i lost one of the devices. i did factory reset on remaining device, and changed pin those accounts i think was important. i completely forgot about this hacked gmail until one day i got kicked out from one of the apps i used to share on both devices. This happened last month, and thats one year after i lost the phone. Of course the new user also changed the credentials on that phone he/she found unattended. I tried phone recovery but it always ends up in mobile number verification, and subsequently lock out. Im losing hope because 1year is so much time lost, and google might have already forgotten me too.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@mertootrem3506 sorry you're having so much trouble. Unfortunately lots of people are linking their cell phone numbers to the accounts losing the phones and then losing access to their accounts. That's why we don't recommend linking a cell phone to the account. Better to use a security key, authentication app a Google Voice number, or a Google prompt on a another signed in device, and always generate backup codes for the account along with have a recovery email address linked to the account. I know that doesn't help you right now but these are things you should look at in the future. Please let us know if we can be of any help.

  • @84y734
    @84y734 Жыл бұрын

    When l try to open a twitter account using my email address it says that my email address is incorrect when it isn't. I let someone use my pc to fill out an application using my E address it put them as owner of my address. Another used it to open a face book acct. same result.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Try the forgot email address option. Also try sending something to the email address from another email address.

  • @84y734

    @84y734

    Жыл бұрын

    @@CyberMedics K Thanks

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@84y734 Please keep us updated & share your experience with others.

  • @kevo-ott
    @kevo-ott Жыл бұрын

    hello im having trouble recovring my account its signed me out bc of malware or something and my valront and all my accounts where on it i can sighn in on phone but not on my pc please helpp!!

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Are you presently signed into any device with the account?

  • @kevo-ott

    @kevo-ott

    Жыл бұрын

    @@CyberMedics yes my pc

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    ​@@kevo-ott Here you stated you could not sign into the PC, "... i can sign in on phone but not on my pc please helpp!!" If your signed in anywhere you can change the password on the account.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@kevo-ott You have to "engage" with Google at every step. What does that mean? It sends you a code, but you don't have access to the phone where the code was sent. You have to make up a code and put it in. It will be wrong...it's ok. Part of the recovery process is to convince Google you are a human. To do that you have to answer every prompt Google presents in the correct format. The answer does not have to be correct. You have to change your process. What does that mean? If you know the password, but are unsuccessful then choose forgot password, or choose forgot email account....Find a way to get Google to present you a different question, even if you don't know the answer. Reference comment above. You should use a computer browser to recover the account. If it is on a previously authenticated account then use Chrome. If it is not a previously authenticated account, then use FireFox.

  • @Sandhyakka
    @Sandhyakka10 ай бұрын

    My friend did a factory reset his phone. Now trying to login but don't remember the password. There are no other devices logged in so that link could be accepted to change password. Now after confirming codes to the registered phone number, google asked to give a email id so that they can confirm its the same user trying to login.. It says to wait for 48 hours... Will it be done? Thank you🙏

  • @CyberMedics

    @CyberMedics

    9 ай бұрын

    You should have received it by now what was result?

  • @luckylolingo5989
    @luckylolingo5989 Жыл бұрын

    what do i do when the person is already logged into my account, they've changed all the details, google canceled my account recovery because im already signed in :/

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Be careful of the scammers here. A hacked account is extremely difficult to recover. We have never recovered a hacked account, if the hacker has already changed all the account information. Please immediately delete this account from any other linked accounts (especially financial). Please don't give anyone money to recover the account. Go here kzread.info/dash/bejne/pX5pu9KEZ9W3ocY.html for existing Gmail accounts to never lose access. support.google.com/accounts/search?q=hacked+account&from_promoted_search=true you will see it is doubtful the account will be recovered. Sorry this happen, but this video can prevent it from happening again.

  • @shelleydelaney7093

    @shelleydelaney7093

    Жыл бұрын

    Didn't work out for me!!?

  • @CyberMedics

    @CyberMedics

    8 ай бұрын

    Did you try account recovery until it said too many failed attempts?

  • @Kytsa666
    @Kytsa666 Жыл бұрын

    Would u mind helping me I can’t log in to my other account no more since I don’t have that same number and it doesn’t give me an option or anything

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please start with how you lost access to the account.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@Kytsa666 So you were logged into the phone and got signed out? Do you know the password/old password? Is there a backup recovery email on the account? Is the phone# tied to the account?

  • @margaretmcgirr9854
    @margaretmcgirr9854 Жыл бұрын

    Hi ive got a new phone and cant get my email to work at all it keeps saying my password is incorrect and tried resetting many times and everything i do its not working. I dont know what else to do please can you help me.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Are you still logged into your old phone? Do you know the password?

  • @jnazry4369
    @jnazry4369 Жыл бұрын

    Hello sir. Is it possible to retrieve if the thief already put his number on the email?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Highly unlikely you'll recover the account if someone has hacked it. All you can do is try account recovery with the information that was previously on the account. Please do not respond to any of the scammers that are promising you they can get the account back because it's just a bunch of Lies. Thanks for commenting and let us know if we can be of any assistance

  • @bucks31
    @bucks31 Жыл бұрын

    Hi sir, I had a very old account which I'm now not able to access. The number it was linked to has been disabled. There is no recovery email linked in. Please help me with this problem🙏

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please tell us how you lost access to the account.

  • @hado33_

    @hado33_

    7 ай бұрын

    i have a recovery email linked to mine but it's not letting me send a code to the recovery email, i dont even get the option.

  • @CyberMedics

    @CyberMedics

    5 ай бұрын

    Eventually you will get the options. It may take a long time but it has always worked. Any update?

  • @jazzytttmarie
    @jazzytttmarie Жыл бұрын

    What if you have been paying for KZread from the account im trying to access from the same bank i use now for my KZread associated with my current account? Does that prove that i own them both.?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Google will not use the paying channel for validation. Whatever you associated with the account will be used to acess.

  • @jazzytttmarie

    @jazzytttmarie

    Жыл бұрын

    That sux,,😞

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@jazzytttmarie I know it's frustrating. Can you provide some details on how you lock the access to the account. The most important thing is to try to reacquire the account from a previously logged in device at the same physical location on the same Wi-Fi network.

  • @maheenali3220
    @maheenali3220 Жыл бұрын

    I also need help, i made my gmail account 3 years back and haven’t logged it out of my phone ever since, a few weeks back I changed phones and sold my previous one after erasing everything. Now I don’t remember my password nor do I have any recovery number or mail. What do i do?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have 2 factor authentication on the account? Is it tied to a phone number? What result are you getting when you try account recovery?

  • @maheenali3220

    @maheenali3220

    Жыл бұрын

    @@CyberMedics no i dont have 2 FA nor is it tied to any phone number.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@maheenali3220 Are you still on the same Wi-Fi and internet provider? Do you remember an old password?

  • @vareeshaadil4315
    @vareeshaadil4315 Жыл бұрын

    hi pls help me i have my email but not the password nor the number how can i recover my email?? since the method u showed required password, would the last method still work for me even though i dont remember the password?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you remember an old password. Do you have any backup account recovery methods (email, phone etc.)? Please keep us updated.

  • @vareeshaadil4315

    @vareeshaadil4315

    Жыл бұрын

    @@CyberMedics I do not rmbr password but I do have a newer email

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@vareeshaadil4315 You just have to try: accounts.google.com/signin/v2/recoveryidentifier?flowName=GlifWebSignIn&flowEntry=AccountRecovery Use as much different information to recover.

  • @vareeshaadil4315

    @vareeshaadil4315

    Жыл бұрын

    @@CyberMedics nope does not work it asks for my number i used to sign in for verification which i dont have. There is no other option that comes up

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@vareeshaadil4315 Do you have a backup email address tied to the account? If so try forgot email address & it should ask you for your recovery email.

  • @f.j.2459
    @f.j.2459 Жыл бұрын

    but if my acount has an old number that i dont use , how to change that old number? to recovery that gmail?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You can't change the phone number without access to the account. How did you lose access to the account.

  • @Ridewithjaz
    @Ridewithjaz Жыл бұрын

    I keep coming to the enter your phone number page and it has a phone number there in asterisks, however, I don't remember the number and even if I did, i don't have that number anymore so I don't have access to it. Any other way I can go about this?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Go ahead and enter your present phone # even though it is wrong. The more & different ways you interact with Google increases your chances of recovering the account. How did you lose access to the account?

  • @Ridewithjaz

    @Ridewithjaz

    Жыл бұрын

    @@CyberMedics so I tried that method by entering my current phone number, even though it’s attached my old phone number, they know that no longer exists, and I locked myself out of trying to access the account because I have failed to many attempts. I made a KZread creator channel back in 2012 and stopped going on it years later. I forgot the password and tried to recover the password but it keeps asking me to enter the phone number associated to the account and I don’t remember it. And it’s impossible to get a hold of someone who can help through google

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@Ridewithjaz Unless you have a paid account Google will not help you. Too many failed attempts just means you have to wait and try again. Normally wait 1, 2, 3 weeks in between the "too many failed attempts". It takes a long time to recover an account. It could be months or even a year.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@Ridewithjaz Try recovery using a browser, where Google can pop up and eventually ask you question. Try until it says too many failed attempts, then vary the waiting period 1,2,3 week in between. It is important to answer every Google query, even if you have to guess at the answer. For example it send a code to your phone #, guess at the answer even though it is not correct This confirms to Google that a human is trying to recovery the account. It is best to use the same wifi/internet provider/device that was used before the account was lost.

  • @deezymarks2020
    @deezymarks20208 ай бұрын

    Just had a phone call thanks so much for the advice and tips. Praying I get the account back 🙏🙏🙏🙏

  • @CyberMedics

    @CyberMedics

    8 ай бұрын

    Good luck!!

  • @rhondacardwell5310
    @rhondacardwell53106 ай бұрын

    I just watched your video. It was very informative. Do you happen to know how to recover an account that hasn't been active? I created a second gmail account but not used it and now I try to send emails to it to test it but I got a message stating email account doesn't exist.

  • @CyberMedics

    @CyberMedics

    6 ай бұрын

    How long was it inactive? Google generally deletes counts after 2 years if they have not been active.

  • @rhondacardwell5310

    @rhondacardwell5310

    6 ай бұрын

    @@CyberMedics it’s been 1 year. I followed your instructions and recovered the account last night!!!! It took a while but it worked out! Thank you.

  • @CyberMedics

    @CyberMedics

    6 ай бұрын

    That is wonderful! Please consider giving the video a thumbs up and sharing our content with your friends. That supports our efforts in helping others with technology.

  • @CyberMedics

    @CyberMedics

    6 ай бұрын

    Also check out the video Linked In the video description so that you never lose access to your Gmail account again.

  • @lucifwrforetwenty2100
    @lucifwrforetwenty2100 Жыл бұрын

    I have an account that has an old fine number and it wont let me choose one what do i do

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you know the password to the account? How did you lose access to the accont?

  • @brigettphillips5670
    @brigettphillips5670 Жыл бұрын

    Hi my phone provider put the wrong email address when setting up my phone is there anyway I can see on my phone what email he entered incorrectly

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Android or iPhone?

  • @CyberMedics
    @CyberMedics Жыл бұрын

    Please give the video a thumbs up and consider hitting the Subscribe button. This supports our efforts to help others with technology. We did another Gmail video to help you not lose access to your account: kzread.info/dash/bejne/pX5pu9KEZ9W3ocY.html Account recovery is not always successful. It will greatly depend on the circumstances that led up to account loss. That is why we give clients a detailed questionnaire before beginning the process. You will have to put in some effort to have a chance at recovering your account. You need to be careful with these guys that are out here scamming this video. People are going to take your money and possibly even manipulate your information to extort you.

  • @halokurdistani4158

    @halokurdistani4158

    Жыл бұрын

    the hacker change my phone number, and setup to step verification is there is any hope ?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@halokurdistani4158 Yes. Go here support.google.com/accounts/answer/6294825. It is best to try on a device you were previously logged into. Also try to log into your account from a physical location that you normally log into the account from. Let us know if you have any questions. Just keep trying the account recovery with these recommendations in mind. If you have been signed in on multiple devices try each one of them individually for account recovery in the same physical location where you normally log into the account.

  • @halokurdistani4158

    @halokurdistani4158

    Жыл бұрын

    @@CyberMedics I Really tried, but I can't log in again, because he has even some of my documents !

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@halokurdistani4158 do you know your previous password before it was changed? Do you access to devices that were previously logged into the account? Are you able to physically go to the same location where you were previously logged on to the account? Did you have a backup recovery email address on the account before it was hacked?

  • @halokurdistani4158

    @halokurdistani4158

    Жыл бұрын

    @@CyberMedics yes i konw my previous password, and still my devices giving me option to log in with my gmail that been hacked. and there was a recovery Gmail, but the hacker change it, with my number also.

  • @mikeg-ov7wf
    @mikeg-ov7wf Жыл бұрын

    I followed every step on 3:10, but every time I tapped “recover your account” it starts me all over and doesn’t let me go to the second attempt like you did. I honestly don’t know what to do, cause my last phone finally gave up on me and I have my gmail on there. And every time I tried to sign in with the two step verification code, it sends it to my other phone. So right now idk.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You have to "engage" with Google at every step. What does that mean? It sends you a code, but you don't have access to the phone where the code was sent. You have to make up a code and put it in. It will be wrong...it's ok. Part of the recovery process is to convince Google you are a human. To do that you have to answer every prompt Google presents in the correct format. The answer does not have to be correct. You have to change your process. What does that mean? If you know the password, but are unsuccessful then choose forgot password, or choose forgot email account....Find a way to get Google to present you a different question, even if you don't know the answer. Reference comment above. You should use a computer browser to recover the account. If it is on a previously authenticated account then use Chrome. If it is not a previously authenticated account, then use FireFox.

  • @dradilxd

    @dradilxd

    Жыл бұрын

    Same problem please help mee😢😢

  • @CyberMedics

    @CyberMedics

    10 ай бұрын

    @@dradilxd please tell us how you lost access to the account

  • @georgetv1756

    @georgetv1756

    9 ай бұрын

    @@CyberMedics tsk tsk.because the google give notice tht the code was sen.but u cant see it because u dont have an acces to your pnone #.becuase may be stolen or loose

  • @CyberMedics

    @CyberMedics

    8 ай бұрын

    Any update on your account recovery?

  • @SeymourKarriem-kp2hp
    @SeymourKarriem-kp2hp Жыл бұрын

    I really need help have a new phone number of verifications are working and I watch your videos step by step but I didn't get the option of new number login or something

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    What information besides the email address do you know/have on the account?

  • @SeymourKarriem-kp2hp

    @SeymourKarriem-kp2hp

    Жыл бұрын

    @@CyberMedics I know my password I just can't get by the verification

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    ​@@SeymourKarriem-kp2hp Try account recovery until it says too many failed attempts. Then wait one week and try again.

  • @official1107
    @official1107 Жыл бұрын

    Good bless you full support

  • @relaxingmix2258
    @relaxingmix2258 Жыл бұрын

    i have the same problem can't log in my g account bicause i dont have old phone number nor the recovery email can you help me please

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you know the current password and an old password? Are you logged into any other devices with the account?

  • @klaraminarovic6476
    @klaraminarovic6476 Жыл бұрын

    Still trying to sign into my old account. It says I didn't provide enough information that it's me. I guess I'll need some help.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please provide some details on how you lost access to the account.

  • @klaraminarovic6476

    @klaraminarovic6476

    Жыл бұрын

    @@CyberMedics I can't log into my gmail account because I forgot my password and I have a new phone with different phone number.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@klaraminarovic6476 Hopefully you remember an old password. Sometimes you have to try different ways to access the account. The more information you can provide Google that you own the account the more likely you are to recover it. For example, try multiple methods for account recovery and see what happens. You could also try forgot email address and see what happens. You have to try each of these methods over and over until it tells you you've tried too many times. Typically wait a couple days repeat the process. Repeat the process again. Wait a week and repeat the process again. It can take anywhere from a month to a year for the account recovery. I know it's frustrating but if you stay with it you have a high likelihood of recovering the account.

  • @klaraminarovic6476

    @klaraminarovic6476

    Жыл бұрын

    @@CyberMedics I already tried to log in so mamy times. Would it be possible for you to help me to gain access to my gmail account back?

  • @leosalih5656

    @leosalih5656

    Жыл бұрын

    I have the same problem

  • @user-zp2sy9pn2r
    @user-zp2sy9pn2r7 ай бұрын

    Thank you for showing us what to do.

  • @CyberMedics

    @CyberMedics

    7 ай бұрын

    Thank you for providing us to feedback. Were you able to recover your account? Please consider sharing our content with others to help them out.

  • @Alexandreithe_Speakerman14
    @Alexandreithe_Speakerman14 Жыл бұрын

    HI, Please can you guys help me. It is not going to the 2nd account recovery. I already choose the cant get in to the 2nd step verification and choose lost my phone.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Have you receive the message from Google "Too Many Failed Attempts....Try again later."?

  • @lhestervaldez4308
    @lhestervaldez4308 Жыл бұрын

    Hi sir , please help me to recover my Gmail account, I don't have any access to open my account, my phone is already broken , and the sim card that I use there is already lost 😭😭

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Is a phone # tied to 2FA for receiving Gmail codes? Do you remember the password? Is there any backup recovery methods tied to the account?

  • @amasterofbation
    @amasterofbation Жыл бұрын

    mine says "we noticed unusual activity in your google account and locked it to protect your information" so i put in the email and password and then it says "google couldn't verify this account belongs to you" and there is no other option for me to get it back any suggestions on what to do?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Are you logging in from a device that was previously logged into the account? This usually happens when you log in with a new device from a new location. Do you have any backup recovery methods tied to the account; email, phone..?

  • @amasterofbation

    @amasterofbation

    Жыл бұрын

    @@CyberMedics I was logging into my phone that was just logged in a few hours before it happened and I tried my browser as well that stayed logged in but couldn’t get in. I don’t have any recovery method attached. I think my account is actually disabled and I keep seeing there is a way to appeal that but I don’t know how access it

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@amasterofbation This is the only information that google presents on disabled accounts: support.google.com/accounts/answer/40695?hl=en They say if you sign in you will see a disabled notification and be able to file an appeal. Sounds like you cannot get into the account. How do you know it is disabled?

  • @m4ci33._
    @m4ci33._ Жыл бұрын

    My phone always deletes my gmail accounts but I never remember my passwords and I can’t access those gmails anymore, and this one gmail I had used money on but since I just lost it I’m not sure what to do

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You need to start using a password manager like BitWarden. Check out our channel for helpful videos. A phone that deletes accounts, sounds suspicious.....like maybe there is malware installed.

  • @jordan59zz72
    @jordan59zz72 Жыл бұрын

    This , is my problem my simcard expired I ask help to reactivate . But I wonder "how many times you click try another way". Until you enter a phone number instead of save phone number.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Each account recovery attempt will follow a different process. Google does this to prevent hackers from automating account takeover. This video spanned a multi week period of recovery attempts. You have to keep trying until Google tells you too many failed attempts. Waint 1, 2, 3 weeks between recovery attempts after failure. It takes a lot of time and effort to recover an account.

  • @andrijamilovanovic417
    @andrijamilovanovic417 Жыл бұрын

    Pls answer. I have gmail accaunt, but I change the phone and that old phone was not there and I don't have access, i forgot the password and I don't know how login into that accaunt

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You have to "engage" with Google at every step. What does that mean? It sends you a code, but you don't have access to the phone where the code was sent. You have to make up a code and put it in. It will be wrong...it's ok. Part of the recovery process is to convince Google you are a human. To do that you have to answer every prompt Google presents in the correct format. The answer does not have to be correct. You have to change your process. What does that mean? If you know the password, but are unsuccessful then choose forgot password, or choose forgot email account....Find a way to get Google to present you a different question, even if you don't know the answer. Reference comment above. You should use a computer browser to recover the account. If it is on a previously authenticated account then use Chrome. If it is not a previously authenticated account, then use FireFox.

  • @urmom-cw9bc
    @urmom-cw9bc10 ай бұрын

    Thanks

  • @CyberMedics

    @CyberMedics

    9 ай бұрын

    No problem

  • @aestheicamaya4709
    @aestheicamaya4709 Жыл бұрын

    Heyy so basically I can’t even get into my gmail account because I don’t have access to that number anymore and that’s the only way that can verify it’s me and i tried to sign in on my laptop it signed me off. I really need help

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You don't have any account backup methods?

  • @himanshusingh4747
    @himanshusingh4747 Жыл бұрын

    I have my phone number I know the ID name but password not remembered and my old phone was dead how to recover it says after that phone number otp send otp to Gmail but I lost my dead phone

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please clarify. There is a phone# tied to the account, but you lost access to the phone #? Do you have a backup recovery email tied to the account?

  • @himanshusingh4747

    @himanshusingh4747

    Жыл бұрын

    @CyberMedics my phone was dead and I have a new phone in my older phone I have two Google accounts one is recovered but other one is not I have the phone number that linked to that account but after phone number OTP it sends OTP to the Gmail which I lost how I enter OTP

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@himanshusingh4747 Just enter any OTP even though it is wrong. The more you interact with Google, the better the chance of recovering the account. Use the same wifi/internet provider, browser, previously logged in device. Try until Google says too many failed attempts.

  • @himanshusingh4747

    @himanshusingh4747

    Жыл бұрын

    @@CyberMedics ok

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@himanshusingh4747 After too many failed attempts, wait 1,2,3 weeks in between recovery. Using a browser will allow Google to pop up and ask questions. Please keep us updated. It is not a quick process.

  • @ryanclark9386
    @ryanclark9386 Жыл бұрын

    Can anyone help me I cannot get into my Gmail account and the code keeps getting sent to a number I don't have

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    We will try, but be careful of scammers on this video. Please tell us how you lost access to the account. Do you know the password?

  • @aleksasavic2181
    @aleksasavic2181 Жыл бұрын

    Alright, so. I just traded my old phone where I was logged into my gmail that now I’m trying to login into. I know password but don’t have acces to only phone with that email for verification. There is no recovery email or phone number. Can someone help?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Account recovery is your only option. Try it from a web browser using the same wifi and internet provider where you were previously logged into.

  • @geraldalmario57
    @geraldalmario57 Жыл бұрын

    i have same problem I lost my account for 7 years, I want to recover it but when I follow your step and click recover your account, it doesn't redirect to signing in and instead back to the beginning can you help me with this problem?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Normally Google deletes accounts after two years of inactivity. What information do you know about the account, besides the email address?

  • @geraldalmario57

    @geraldalmario57

    Жыл бұрын

    @@CyberMedics I still know my password

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@geraldalmario57 Try account recovery until it says too many failed attempts, then wait one week to try again.

  • @geraldalmario57

    @geraldalmario57

    Жыл бұрын

    @@CyberMedics ok thanks i,ll try it

  • @CyberMedics

    @CyberMedics

    11 ай бұрын

    ​@@geraldalmario57keep us updated and goog luck

  • @FLYLOLZ
    @FLYLOLZ Жыл бұрын

    Hello I still can’t get into my account because it’s only asking for me for the 8 digit back up code

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Always respond to the questions even if you are guessing at the answers. Each response reinforces that you are a human trying to recover the account.

  • @akohtohsilove5141
    @akohtohsilove5141 Жыл бұрын

    tamsak done here po host.

  • @JerrodBlack-vu2kg
    @JerrodBlack-vu2kg Жыл бұрын

    Hey man - would love your help - had an employee who we made an employee with my CC information and he has not been terminated by us but w cant gain access to admin account which still has my CC info on it and we cant delete him as a Admin/User because he is listed as only Admin - Tried to follow these steps but it seems google has updated it's process a bit - been up all night trying to fix this

  • @JerrodBlack-vu2kg

    @JerrodBlack-vu2kg

    Жыл бұрын

    also - i am not a hacker just stressed tf out trying tog et this back to make sure this person doesnt do anything stupid on the admin account - please help @cybermedics

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You are referring to a Gmail admin account? Sounds like you have a paid subscription. Have you reached out to Google?

  • @JerrodBlack-vu2kg

    @JerrodBlack-vu2kg

    Жыл бұрын

    @@CyberMedics Yes i have but no luck at all - was on hold for an Hr and then it hung up - and once i tried again, the voice recording said that they could only help through through google recovery which i've been trying and still no luck - This is wild

  • @JerrodBlack-vu2kg

    @JerrodBlack-vu2kg

    Жыл бұрын

    @@CyberMedics Also to clarify - He HAS been terminated by us - my apologies for the typo

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@JerrodBlack-vu2kg Isn't there an online chat feature for the paid subscriptions?

  • @Andrea-zr1yc
    @Andrea-zr1ycКүн бұрын

    HI. Your video gave me some hope, and I would like to try your system to try to recover my GMail account. My problem is the following: about 4 months ago I lost access to my GMail mailbox (and the KZread channel associated with the account.) I have the email address to recover and the telephone number that I had associated with the account. Unfortunately, the alternative email that I indicated when creating the account has no longer been active for some time and consequently when I enter the numeric code received via text message, Google's response ends up in the email that I still have to recover! Do you think that by following your procedure I have any hope of success or is there no longer any way to recover the Google account (and the KZread channel)? Thanks for your possible response.

  • @CyberMedics

    @CyberMedics

    18 сағат бұрын

    I think there is hope. It took us a period of 4 months to recover this account. Eventually Google may give you an alternate way to recover the account.

  • @Andrea-zr1yc

    @Andrea-zr1yc

    7 сағат бұрын

    @@CyberMedics Thank you. I'll try your method, I hope I succeed.

  • @nicolehughes4470
    @nicolehughes4470 Жыл бұрын

    I need help to recover my account, ive tried it out but i do not get the option to enter the little swirly codes please help.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Each account can be different tell us how you lost access to the account

  • @nicolehughes4470

    @nicolehughes4470

    Жыл бұрын

    @@CyberMedics i dont have access to the number i registered with and also the backup codes

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@nicolehughes4470 do you know the password, and previous old passwords?

  • @nicolehughes4470

    @nicolehughes4470

    Жыл бұрын

    @@CyberMedics yes i know the passwords but i can't login because of the 2-Step verification thingt

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@nicolehughes4470 This is a hard answer, but it might take a long time for you to get the account back, if ever. Most important is to try multiple ways: lost password, lost account etc. Try each of these until Google says too many attempts. Then repeat using different wait times in between. Vary the wait times between a few days to 2 weeks. Also try recovery on previously logged in device, same wifi, same internet provider, same browser version etc.

  • @mechtube6474
    @mechtube6474 Жыл бұрын

    My gmail id is logged out of all devices. It had two factor verification on. When i do forget password, i gets code on phone no. and i put it. Then it asks for another OTP sent on the gmail id. But i don't have the id logged in anywhere else. What should i do?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    So Gmail thinks you're logged in on another device? Are you using a device that was previously logged into the Gmail account? Are you still on the same wi-fi, internet service provider?

  • @user-js5ec1vu7x

    @user-js5ec1vu7x

    3 ай бұрын

    I have the same problem buand keeps cancelling my my recovery codes What should I do

  • @CyberMedics

    @CyberMedics

    2 ай бұрын

    Not sure if follow. What is canceling your recovery codes? It’s important to answer every question to google presents. Even if you have to guess at the answers please update us on your progress.

  • @gamerdudeorsomething
    @gamerdudeorsomething Жыл бұрын

    hi i have a big ol problem i cant get into my gmail account and im adopting a lil boy next week and my documents are in my email please help

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please provide details on how you lost access to the account?

  • @fazeghost8896
    @fazeghost8896 Жыл бұрын

    I need help getting my account back but the thing is it says that It couldn’t find the account and then when I try to make a new one with that same account it says this acc already exists

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Try sending an email from a different account to that address and see if it gets delivred.

  • @karenjoypago6520
    @karenjoypago6520 Жыл бұрын

    sir what if my gmail acc is hacked? then the cell phone I used before was broken and I forgot my old password.. Can I recover? because that is very important to me

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    how do you know your account is hacked. Do you remember your passowrd?

  • @aa-zc7bm
    @aa-zc7bm Жыл бұрын

    I need help with my account . I wont work it says " session expired"

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please provide more details on what happened to make you lose the account. Do you remember your present/old password? Do you have access to a device that was previously logged into the account?

  • @lathamurugan2705

    @lathamurugan2705

    10 ай бұрын

    I actually reset the old phone to factory settings... Is there still a way to get the account using tht phone?

  • @lathamurugan2705

    @lathamurugan2705

    10 ай бұрын

    Please help I need this account.. it's very very important to me 🙏😭

  • @gonyparais3863

    @gonyparais3863

    10 ай бұрын

    @@CyberMedics where do you provide those details?

  • @CyberMedics

    @CyberMedics

    9 ай бұрын

    @@gonyparais3863 they're useful links in the description that will help you with the account recovery process. Please post if you have any specific questions

  • @roastgod5484
    @roastgod5484 Жыл бұрын

    I had a question is it recommended I use a PC or mobile phone because on mobile I got asked so put it my old phone number that I don’t no longer remember. and when i click the option of try another way I receive a error message saying I couldn’t provide enough details.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    We've had more success using a browser on a computer. This allows google to pop up and ask questions. Answer all of the questions when prompted. Normally when this happens you're getting close to recovering the account.

  • @user-zt2tn8tp9c
    @user-zt2tn8tp9c Жыл бұрын

    It just keeps going back to 'How to recover your Google Account or Gmail' whenever I press 'recover your account.'

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You have to keep trying it until it says too many failed attempts. Then wait one week try again until too many failed attempt. Then wait 2 weeks and 3 weeks and try the same thing. It's a long process that could take months.

  • @AsadDelRey
    @AsadDelRey Жыл бұрын

    How come the “aha moment” never happens for me? This vid was only posted 2 months ago. All i get is the “you didn’t provide enough info to verify its you” and try another way doesn’t do anything.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you know the current password and previous used passwords? Are you on the same Wi-Fi network, using the same internet provider?

  • @AsadDelRey

    @AsadDelRey

    Жыл бұрын

    @@CyberMedics i had a modem change which changed the wifi so that could be the issue. Idk. I saw you replying to other comments. Is it ok if i email you?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Let me post some questions to you and then you can email me.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@AsadDelRey I need a few more details on how you lost access to the account. Did you lose access to a phone number that was tied to the account? Do you know the current password? Do you know previous passwords? Do you have an account recovery email tied to the account?

  • @AsadDelRey

    @AsadDelRey

    Жыл бұрын

    @@CyberMedics Yes i no longer have access to the number tied to the account. My phone was upgraded and my number also changed. I know the current password. Unfortunately there is no recovery email tied to the account.

  • @pavogroup5825
    @pavogroup5825 Жыл бұрын

    Hey! I tried this multiple times, and I sadly don't receive the possibility in the "A-ha moment" :( I have the email & password for my account, but I've changed number - so I didn't have access to the phone number attached to the account anymore.. I also don't have the phone it has been logged into anymore. Any ideas on how I can regain access?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have any backup account recovery methods tied to the phone? Are you able to log into the account from any previously logged in devices?

  • @Nikorroo
    @Nikorroo Жыл бұрын

    hey man, it doesn't show the "put any registered phone number" part for me. but i do remember my old password and the current one for my gmail can you help me?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    How did you lose access to the account?

  • @xlZer0n
    @xlZer0n Жыл бұрын

    Hello. I recently lost access to a gmail account due to my phone breaking, and I do not remember my password, nor email handle, what do I do?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Crate a new account. No info...no account recovery.

  • @gamingseries7652
    @gamingseries7652 Жыл бұрын

    Hi there,I hope you listen to my case,my phone is recently broken(I still has the phone but the chip is broken).I know my Gmail address but cant remember the Password at all,tried many times.I think its not linked to any of my othher Gmail addresses on the phone,How do I get log in because its linked to my KZread channel.Please help

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please answer all the questions. Is the phone# tied to the account for 2FA? Do you remember an old password? Do you have a backup email address tied to the account? The chip is broken....does that mean the SIM is broken?

  • @nancycollier8054
    @nancycollier8054 Жыл бұрын

    Thx

  • @santhiselvam1721
    @santhiselvam1721 Жыл бұрын

    Hii sir my old mobile get damaged and isn't working.And my gmail account login in my old mobile.I forgot my email password. They ask a old mobile security code . how to recover my account sir.please give solution for that sir....

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have access to any other devices that were previously logged into the account? Are you trying with the same wifi & internet provider?

  • @MathewSamson-tv2yj
    @MathewSamson-tv2yj Жыл бұрын

    How can I access my Gmail account I lost my phone but I forget the password and I don't have access to my account someone else Is using my account

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    What information besides the email address do you know/have on the account?

  • @MathewSamson-tv2yj

    @MathewSamson-tv2yj

    11 ай бұрын

    @@CyberMedics I got all information but I only forgot my password

  • @CyberMedics

    @CyberMedics

    11 ай бұрын

    ​@@MathewSamson-tv2yjdid you have a backup recovery email on the account?

  • @MathewSamson-tv2yj

    @MathewSamson-tv2yj

    11 ай бұрын

    @@CyberMedics not really

  • @CyberMedics

    @CyberMedics

    11 ай бұрын

    Do you have any other devices that were previously attended hated to the Gmail account?

  • @BUFFALO-PHIL626
    @BUFFALO-PHIL626 Жыл бұрын

    So I can't log in to my Gmail. I'm using my other account now but the issue is the # they're asking for is no longer in service. I need my main account back it has so much info I desperately need

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have any backup account recovery methods tied to the account that you lost? Do you know the password to the account?

  • @BUFFALO-PHIL626

    @BUFFALO-PHIL626

    Жыл бұрын

    @@CyberMedics I know in some way it's connected to my email I'm currently using. I used to switch back and fourth with my old phone.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@BUFFALO-PHIL626 do you know the password to the Lost email account?

  • @BUFFALO-PHIL626

    @BUFFALO-PHIL626

    Жыл бұрын

    @@CyberMedics I'm pretty certain I do.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@BUFFALO-PHIL626 Did you start here? support.google.com/accounts/troubleshooter/2402620?hl=en Account recovery would confirm if you know the password. Go here immediately to lock down existing Gmail accounts: kzread.info/dash/bejne/pX5pu9KEZ9W3ocY.html so you never lose access again.

  • @vr548
    @vr548 Жыл бұрын

    can you help me recover my account i can’t login even tho its previously logged in device and i know the password on it

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Please provide some details on how you lost access to the account. Thank you for commenting

  • @masonrobinson9073
    @masonrobinson90735 ай бұрын

    Can you please help me get access to my account. I remember the email and password but do not have access to the phone number and it has 2FA enabled. Please offer any advice as I have have this account since 2012.

  • @CyberMedics

    @CyberMedics

    5 ай бұрын

    Answer every question even if you guess at the answer.Answer until it says too many failed attempts. Check the tips in the video description.

  • @aishahnakimuli3699
    @aishahnakimuli3699 Жыл бұрын

    Hi sir I lost mi phone which I was using for security verification for my email , but I forgot the password when I try to change password they send a code to my phone number which I have but the worst is when they send a code to my email which I can't access . What can I do please help me because my account had that was useful.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Account recovery is your only option to get the account back. It is ok that the send the code to the phone. Just enter any code. Even though it is wrong, the more times you interact with Google in different ways increases your chances of recovering the account. You have to repeatedly try until too many failed attempts, then wait 1, 2, 3 weeks in between for account recovery. Use the same wifi/internet provider & a previously logged in device if possible.

  • @abdellatifidbenali

    @abdellatifidbenali

    Жыл бұрын

    @@CyberMedics I have the same problem can you please contact with me to get it back please 🙏🥺

  • @abdellatifidbenali

    @abdellatifidbenali

    Жыл бұрын

    @@CyberMedics I've tried many ways to recovery it but still nothing almost one month ago

  • @Haqnawaz-xi2yl

    @Haqnawaz-xi2yl

    Жыл бұрын

    Sir please recover my gmail account l forget my password and change my cell phone

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@abdellatifidbenali It has taken 6 months or more to recover an account. The key is to follow the recommendation above...repeatedly......

  • @sandornagy800
    @sandornagy800 Жыл бұрын

    Hello! Any idea if there was no phone number attached to the account, just a backup email address? And it only offers the 8 digit security code to log in, but none has been generated.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    How did you lose access to the account?

  • @sandornagy800

    @sandornagy800

    Жыл бұрын

    @@CyberMedics I bought a new phone and changed the password on it, so it logged me out of all my previous devices, including the new phone

  • @sandornagy800

    @sandornagy800

    Жыл бұрын

    @@CyberMedics I tried the account recovery, but it was stopped by saying that I am logged in on a PC or a phone. I checked all possible devices all logged out after changing the password

  • @sandornagy800

    @sandornagy800

    Жыл бұрын

    Or is there any way I can find out which device I'm logged in on according to google?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@sandornagy800 Unfortunately the only way to find out is to log into the Gmail account.

  • @volenzoclara2000
    @volenzoclara2000 Жыл бұрын

    Thanks,,, this video was very helpful,,, waiting for google to send me the verification to recover my account

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    That is wonderful news. Thank you for sharing your experience & being a subscriber. Sometimes there email winds up in the spam folder. Also do not attempt account recover during this waiting period. Please keep us updated.

  • @volenzoclara2000

    @volenzoclara2000

    Жыл бұрын

    I've successfully managed to recover my account 😊

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@volenzoclara2000 Please view our video on how to secure your Gmail account. Thanks for sharing and subscribing!

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@volenzoclara2000 Great news! Thanks for letting us know.

  • @jordyvill03
    @jordyvill03 Жыл бұрын

    Hello, can you pls help me recover an old gmail account pls? The old email address is the same email address as the recovery email so whenever it ask me for the security code sent to the recovery email address I dont have the option to access it, since I dont know the password. I do have an access to the phone number I receive the code but it still ask me the security code sent to the recovery email address which I dont have an access to. Pls help me, maybe I can explain it better via Zoom maybe 😅

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You will have to keep trying account recovery until it says too many failed attempts. Then wait in between recovery attempts 1,2,3 weeks and try again. It is best to try from a browser where Google may pop up and ask you questions. Try to use the same wifi, internet provider, and previously authenticated device.

  • @kenvyshorts1573
    @kenvyshorts1573 Жыл бұрын

    My case is basically the same as the one in the video, but i haven't come about the 'a-ha moment'. i no longer use my recovery phone number and don't have access to it anymore,

  • @haharichman2754

    @haharichman2754

    Жыл бұрын

    my phone put all verification codes to spams without notification, so i didn't know at all. 3 times later, my gmail account was locked. now, nothing I can do

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@haharichman2754 What result do you get on the screen when you try account recovery?

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    You have to keep trying and enter information on the attempts, even if it is wrong.

  • @sumantoMIR4
    @sumantoMIR4 Жыл бұрын

    bro can u help me? google did not ask me for enter new phone number for text message with verification code. I cannot acces to my gmail account since I lost my phone & my old phone number. i follow your tutorial until "aha moment' but still failed

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you remember the pasword to the account? Do you have access to a device that was previously authenticated to the account?

  • @sumantoMIR4

    @sumantoMIR4

    Жыл бұрын

    @@CyberMedics yes sir i still remember my password and email, but i lost my phone ... so recovery my old account has been blocked by 2 step verification.. pls help me.. thank you so much.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@sumantoMIR4 Try recovery using a browser, where Google can pop up and eventually ask you question. Try until it says too many failed attempts, then vary the waiting period 1,2,3 week in between. It is important to answer every Google query, even if you have to guess at the answer. For example it send a code to your phone #, guess at the answer even though it is not correct This confirms to Google that a human is trying to recovery the account.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@sumantoMIR4 any update? You have to "engage" with Google at every step. What does that mean? It sends you a code, but you don't have access to the phone where the code was sent. You have to make up a code and put it in. It will be wrong...it's ok. Part of the recovery process is to convince Google you are a human. To do that you have to answer every prompt Google presents in the correct format. The answer does not have to be correct. You have to change your process. What does that mean? If you know the password, but are unsuccessful then choose forgot password, or choose forgot email account....Find a way to get Google to present you a different question, even if you don't know the answer. Reference comment above. You should use a computer browser to recover the account. If it is on a previously authenticated account then use Chrome. If it is not a previously authenticated account, then use FireFox.

  • @sumantoMIR4

    @sumantoMIR4

    Жыл бұрын

    @@CyberMedics hello thx for your answer. I still lost my account, google doesn't give me question to provide me i'm the real owner of this account ... when i clicked try another way 10 times / more. I do it after entering my email and password.... still same page asking for 2FA confirmation

  • @anoynother0-023
    @anoynother0-023 Жыл бұрын

    I need help with an account that I lost for over 6 month because my phone was stolen, I couldn’t log in and had forgotten the password

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have any backup account recovery on the account besides the phone?

  • @anoynother0-023

    @anoynother0-023

    Жыл бұрын

    @@CyberMedics no sadly

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Was the phone # tied to the account for 2FA?

  • @anoynother0-023

    @anoynother0-023

    Жыл бұрын

    @@CyberMedics No it's not unfortunately idk if this helps but my tiktok account is linked to the email

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@anoynother0-023 Sorry doesn't help. Do you have an old password? Can you try on a device that was previously logged into the account?

  • @Tsuki.1528
    @Tsuki.1528 Жыл бұрын

    Hello! I have an old account I would like to recover unfortunately I only know the email. I don't remember the email I added and I don't use my old mobile anymore. It's a really important account to me and I would like to know if there is any way to recover it.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Unfortunately without the email address it's nearly impossible to recover the account unless you have some backup account recovery methods tied to the account. For example you have a phone number tied to the account or a backup recovery email. Do you have either of these?

  • @palenciaaldrin8070

    @palenciaaldrin8070

    Жыл бұрын

    @@CyberMedics same problem I dont have my old phone number anymore. I cant give them the code sent to my lost number

  • @palenciaaldrin8070

    @palenciaaldrin8070

    Жыл бұрын

    i remember the email and the password but it wont let me in unless i give the the code sent to my lost phone number

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    @@palenciaaldrin8070 are you logging in from a device that was previously authenticated to the account? Are you logging in from the same physical location, the same Wi-Fi, the same browser Etc. The more things are the same as they were when you authenticated to the account the easier it is to regain account access. I know this can be frustrating but you have to keep trying to recover the account until it tells you too many failed attempts. Sometimes you have to let the account rest for maybe a week and then try again. Don't be afraid to experiment with the account recovery process. Even though you remember your password tell it you forgot your password, then I'll ask you to enter an old password. The more things that Google can determine you know associated with the account the more likely you are to recover the account.

  • @palenciaaldrin8070

    @palenciaaldrin8070

    Жыл бұрын

    @@CyberMedics I'm using different gadgets and a different internet. The only thing i know right now is the phone number the email and the password ( i only used 1 password in this account). It automatically tells me that i dont have enough information.

  • @hectormolin4475
    @hectormolin4475 Жыл бұрын

    Cybermedics!, iv'e got my devices restarted because of damages. And do not remember my password or last password! What should i do??

  • @hectormolin4475

    @hectormolin4475

    Жыл бұрын

    And, Could i Contact any kind of support? It's important to recover it.

  • @CyberMedics

    @CyberMedics

    Жыл бұрын

    Do you have any backup account recovery methods tied to the account? Google does not offer direct support for account recovery. Be careful of the scammers on this video and other places. They will take your money manipulate your information and you will be in a worse situation.

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