During unprecedented times, such as the COVID-19 lockdown, for example, factory acceptance tests (FATs) still need to be completed.
Without being able to travel, it has been necessary to devise a system whereby clients and customers still have access to their equipment and units. A solution that GEA has adopted is the use of live digital camera feeds from the production environment.
Using a split-screen arrangement and a video conference app or smartphone, we have been able to send customers live images of the machinery in action and the HMI/SCADA screen at the same time.
Benjamin Kammerick, Head of Project Management, explains: “In the last 5 weeks, we’ve been able to complete five FATs for customers all over the world, and the feedback has been very positive.”