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In my day I loved fault finding, the feeling of satisfaction was great. One occasion I was called out to a very expensive house because the rcd kept tripping, I explained my cost was £35 for the call out ( 10 years ago ) and that covers the 1st hr. it was a 45 min drive, found the problem in 5 min, decorator had loosened the socket fronts so he could scrape the wallpaper off some wet wallpaper fell across the contacts of the socket removed the wet paper problem solved, it took me 20 min to extract the £35 from the owner who said it should be cheaper because I was there 5 min. Asked how much he earned as he was a solicitor he said £150 an hr. Being polite and arguing my case he flung the £35 at me and said it was robbery, I replied it was only £5 to fix the problem the other £30 was for the knowledge gained over the previous 10 years. He was put in my list of never again. Love the videos, reminds me of when I was a spark. Plenty of fault finding here in Thailand. You give good advice.

@artisanelectrics

4 жыл бұрын

Awesome thanks for the comments!

@JamboRiffs

8 ай бұрын

The reason it was a 45 min drive is because that guy has used and pissed every spark in the area, what a nasty chap

Brilliant, thank you very much. Working from home and downstairs electricity went off, never had to deal with anything like this before so your video was heaven sent. Found the fault, an old 4 way kept tripping the sockets so replaced that, everything working again. Cheers buddy.

I think that as you charge for your're first hour , you should at least done some basic IR tests and checks with a low current leakage clamp tester before you stick the I zettle in her face

@Froggability

3 жыл бұрын

That's for real.. Then the lady said can I pay by Cheq " no worries.. (I thought it was for free..) then credit card Zapper came out.. Stunned. After a reset and no checks. Bound to come back to bite..!

@dannymartin442507

3 жыл бұрын

I think you should use the correct grammar before criticising someone else's work. People in glass houses and all that...

@mikeg8835

3 жыл бұрын

@@dannymartin442507 Exactly that , and I would expect to be pulled up on incorrect use of grammar on my part if I was criticising his ...... but I wasn't, I was criticising his practices. However thank you for the heads up , your command of the english language must be second to none 👍 Now do one prat.

@dannymartin442507

3 жыл бұрын

@@mikeg8835I think that as you charge for you are first hour... 😂😂😂

@Fifury161

3 жыл бұрын

I agree - I'd be a bit miffed if a "qualified" electrician came out and completed such a basic thing to restore power and charge full price - without performing a basic check!

Hard to be sure by this method defiantly a good indication. But without IR testing you can be lead round the garden by compounding earth leakage

@jakebarrow2000

2 жыл бұрын

Agreed. Don't do this method, I did this and convinced myself the ring had a fault as that breaker tripped the rcd. Wasted alot of time and looked like a numpty. Check IR each circuit from the board! It was the cooker circuit! Taught me a lesson.

Half a century ago I went to college for 1day a week for 5 years and became one of the first qualified colour television service engineers. (city & guilds). Those were the days that demanded fault finding down to component level. Now days if its not the fuse in the plug...... Bin it. Thats progress i don't think....!! 🚮

just watched this video, because just been to mother in-laws where the RDC switch is down, reset it and was ok, but will now go back and check each socket to see where problem is. thanks for that.

Just a tip Always unplug everything out of the sockets when testing the socket circuit when fault finding, if just switching off and leaving the appliance or extension lead in it can still read through the neutral on sockets unless they are double pole switched( not all sockets are some are just single pole switched) so the switch only isolates the line side. I have experienced it before just switched off a socket outlet without unplugging and the fault was still there until I actually unplugged the appliance.

@artisanelectrics

4 жыл бұрын

Good tip yeah I always do this but forgot to mention the reason why in the video!

Tanx for the upload always enjoy watching fault finding videos👍

@artisanelectrics

4 жыл бұрын

Thanks!

I had a rcd tripping problem once at a domestic property which was intermittent , I was thinking it was the fridge freezer as other appliances had been removed on a few occasions, I even did IR tests a few times and rcd ramp and earth loop tests but the tenant was arguing it can't be as the fridge freezer was brand new so after testing everything else I fitted a new rcd incase it was sensitive, it was still tripping out intermittently after a few days. A few months later there was a recall by the manufacturer on the model of the fridge freezer

@artisanelectrics

4 жыл бұрын

Wow I bet you were relieved! 😅 those kind of faults are a nightmare to find!

@loosecannon5813

4 жыл бұрын

Got to love Tennants, trying to tell you what the problem is with zero technical training and even less experience. As the saying goes 'to save time, let's just assume I'm right'

Mate, you walked way first time without doing a IR test? tut tut!

@Rugbaleg

4 жыл бұрын

Shut up

Worth picking up an earth leakage clamp meter for jobs like this imo (and also a first indication before a board change). You can use it to keep an eye on how the leakage changes as each circuit gets powered up and doesn't add any notable time or effort. Very useful for confirming if it's one big fault or lots of little bits adding up.

@artisanelectrics

4 жыл бұрын

Yeah I do have one but wouldn’t have thought to use it in this situation! Good shout!

Charged for resetting the RCD but didn’t test then? Huh

I also remember getting my cans of Tennants super on the visits.

An interesting rant but one to which we can all relate. Many of our parents could not afford to call in anyone and would always strip down and repair anything that malfunctioned.

Back in the 70's I regularly replaced elements on such things as kettles, irons and toasters. The parts were readily available though no such thing as the internet. Ordering was done through catalogues or the local appliance spares shops. Who would even dream of doing such a thing now. I could make a profit out of repairing a kettle in the 70's but couldn't make a profit repairing a vcr in the late 90's, though I made a good living out of them prior to that. 😉

Great video first of all, I am studying at the moment and your videos are so helpful, quick question: when you go to see the customer for the second time do you charge them again or only if you have to fix anything ? Thanks 👍

@dermbishop9344

8 ай бұрын

I bet he does, should have sorted it on the 1st visit

My RCD is tripping only 3 bulbs connected to that MCB how can I find fault is there any fault of earthing or any wire connect with metal holder or like that

You took my rant and updated it because you're much younger than me, the Apple company are guilty of doing that deliberately, so I'm not attracted to their cell phones.

Why didn't you diagnose on the first visit? - the rcd trips for a reason/bound to happen again until fault found..

I had a new fuse box put I'm and the ceiling fan stopped working .,..is it normal to have find a fault after wards?

My RCD and ring circuit MCB keep tripping together but they only seem to trip early in the morning around 2-4am. Any ideas?

Learning some great stuff on your channel, thanks

@artisanelectrics

4 жыл бұрын

You’re welcome! Thanks for watching

It's the same in Vietnam and Cambodia 🇰🇭 they just keeps repair it.😊

Why didn't you do this fact finding mission the first-time ? Fix first and fox right. Why didn't you test the RCD and the breakers the first time

@leemarshall5306

4 жыл бұрын

Hussein Ibn Omer because it didn’t trip out again the first time. It sounds like the fault got worse and then he could find it

Really useful video.

I called in to an electrical appliance shop a couple of weeks ago and told the salesman there my TV set had stopped. The remote control was not switching the set on. I tried a new one with no result so I assume a solenoid switch had seized. A simple enough job to fix. I walked out when I was told I would be charged £300.

In the past you could fix everything but the costs then were something different. In the 30s a fan was 150-500 € inflation adjusted . The wages of skilled workers back whenever about 2 €/hour. I prefer the current system where you work two hours for a fan instead of 75.

Good vid watched it to the end already

@artisanelectrics

4 жыл бұрын

Nice one thanks!

❤is it ok to use 20amcb over a 40a rcd?.

What do you charge to replace a consumer unit? I think I'm being overcharged.

Hello I have an issue with my boiler that it wont heat up water and I think it tripped the breaker I know ur not a boiler professional but do you know what could be causing this?

I have problems with RCD tripping. RCD tripped overnight. When testing, RCD immediately tripped when downstairs sockets were switched on. Removed everything and identified a faulty extension cable regardless of which socket it was plugged in. No appliances broken. Tonight RCD went off and when I reset it worked as normal. Nothing faulty found. Both have happened when the same phone charger has been plugged in. First time night after I got the phone. This time I plugged that charger back in after tidying up leads. About 4 hours later each time. Coincidence that this is the only time this has happened? The faulty extension cable 1st time round was downstairs and the phone charger upstairs and was still working. Could this genuine and new Google charger be causing surges that took out the extension cable in a different part of the house?

And you charged AGAIN !!!!!

I have a problem in my house. The RCD trips the moment the switch from the meter room (outside the house, I live in an apartment) is turned on. I diagnosed in which room the problem is by turning on individual MCBs. But even after unplugging all the appliances in those rooms the RCD is still tripping. The wierd part is that my meter is showing a earth text on the screen which indicates ground leakage current. This indicator is on even when every single mcb in my house is turned off. The only way this disappears is if I turn of the main switch in the meter room. I did get my meter tested and it is fine. I believe the problem exists in the cable that connects my meter to my home (concealed). Can you please help me diagnose the issue, the electricians at my place were not able to find the problem.

Please can you elaborate on the card payment machine?

Did you charge for the revisit?

@artisanelectrics

4 жыл бұрын

No only charged once

You charged her to reset the RCD

Nipped in the side door reset the rcd, then out to the van for the card reader😂 quality. If you can just pop your number in mrs brown

@artisanelectrics

4 жыл бұрын

🤑

@ericthekingthekingtheking4842

4 жыл бұрын

Artisan Electrics Jordan least you could of done is took a screwdriver in mate 😂👍🔌💡

Nice one Jordan, congrats on 7k. Merry Christmas

@artisanelectrics

4 жыл бұрын

Thanks!

Artisan your giving our secrets away 😂

@artisanelectrics

4 жыл бұрын

Oh no! 🤦‍♂️

@DerekHundik

4 жыл бұрын

common sense not rocket science

the other problem is the extortionate prices manufacturers charge for parts for example a washing machine control module can be £200 for the part alone plus labour you can buy a new machine for the money. the problem is the manufacturers dont want you fixing things they want you to buy new when something breaks.

Nice video Jordan. Have a wonderful Christmas 🍻

@artisanelectrics

4 жыл бұрын

Thanks!

I got Izettle it's fantastic, I also have invoice simple for invoicing and estimates

@davidprivate5786

4 жыл бұрын

Yep, same.

good fault finding, never trust what anyone says check it your self.

Did not learn alot from that, would be useful if it were explained how to test wiring for leakage on circuits causing intermittent tripping

Merry Christmas and great New Year

@artisanelectrics

4 жыл бұрын

Thanks!

A room full of dust... and two fans. Erm, lol

Jordan, you’re always so happy in your vids! What are you smoking and do you get it from Toolstation? 😂 keep up the good work it’s a good watch!

@artisanelectrics

4 жыл бұрын

Haha thanks! I’ve got a secret to happiness that I’ve not shared on KZread yet... maybe one day!

We wear out, or get defects, go to a medical workshop and get less than 100% effective repairs, die and get buried, too, just as do our terminally defective tools and implements. As for new models we tend, with a partner, to create our own replacements.

Good

Hi, could you guide me on this? I have a cable that runs from the oven directly to the main breaker, passing through a socket purposely fitted for the oven. When I turn the socket on the breaker switches off, but when I turn the socket off then I can turn the breaker on and it will work. However I tried changing the socket with a socket that I know for sure it works, but the same thing happens. The oven is not yet connected. What could it be??

@uplightuk8924

3 жыл бұрын

Could be literally anything and it’s impossible to say without looking at the fault myself - you would need to call out a spark

@MendezVictor3

3 жыл бұрын

@@uplightuk8924 lol sorted. Thnk yoi

Good video but i think u need to look at your amazon page 126pound for aerial cable stripper

@artisanelectrics

4 жыл бұрын

Really? Not sure what happened there!

if you didnt look at the fan, i hope you at least repaired the pulled cord on the temporary extension lead

Im hardly agree with last part of your video , my mom had a washer worked 40 yrs and we replaced 3 washer in 10 yrs so far , although we def looking after things its just not fair

Nice one Jordon merry Christmas

@artisanelectrics

4 жыл бұрын

Thanks!

Great vid, have a great xmas. 🐵

@artisanelectrics

4 жыл бұрын

Thanks!

Nice video, did you charge again for the revisit?

@artisanelectrics

4 жыл бұрын

No only charged once

Got my fualt finding lvl 3 exam next week and my college is absolutely fucking useless, I don't even see why I go tbh, I've taught myself 90% of what I know. KZread my EAL book and IET forums have been my haven haven of knowledge

u got a bogey mate XD

Just wondering what you charged for the first call out ? I’ve had similar and people don’t want to pay anything if it’s just to reset rcd ?

@artisanelectrics

4 жыл бұрын

£96 we have a minimum charge of 1 hour labour no matter how long the job takes, by the time you count getting there and back its always at least an hour! She was happy to pay it very thankful to have light and heat again!

@bradleymay4770

4 жыл бұрын

What about the second call out mate did they expect to go back for nothing as they already paid? Or did you say not to worry?

@artisanelectrics

4 жыл бұрын

I said not to worry, I don’t think they would have been happy to pay twice.

Fault finding can be frustrating but rewarding when it's done and resolved.

@artisanelectrics

4 жыл бұрын

Yeah I totally agree!

New camera?

@artisanelectrics

4 жыл бұрын

New phone! 😂

anyone notice that the RCCB was 100mA ??

You went to an rcd fault, reset the rcd and charged? Where's your testing gear? Rcd ramp test, earth fault leakage, that's really poor

Are you sure that you will be able to do this till you retire? Finding a fault in in a first floor socket circuit does not seem challenging, or hard. The better and more experienced you get, the more boring your job will appear to be, to you.

In India they fix umbrellas, in New York City they throw them out.

@artisanelectrics

4 жыл бұрын

Yep that’s a classic example

..."then you know the fault is on the first floor sockets" Not necessarily....

A throwaway society that works great for manufacturers they can put the funny little screws in and then you have to go to them for a new product or repair. And anything else will be intellectual property issues. Then we end up with truckloads of ventilators that can't be repaired because the original manufacturer doesn't exist doesn't want to or much prefers you buy their new unit.

@artisanelectrics

4 жыл бұрын

So true

Did you charge her again? Seems unfair if you did.

@artisanelectrics

4 жыл бұрын

No only once!

100mA ? What´s that ? 30mA saves lifes, 100 not so much

Do you charge her twice for this Jordan?

@artisanelectrics

4 жыл бұрын

No only charged once

@dazzafat

4 жыл бұрын

@@artisanelectrics Have a good christamas

You don’t just reset rcd then take card payment. You need to take cu cover off, look around property and do afew tests. You wouldn’t of had a 2nd callout then. Cowboy!

A lamp can’t trip an rcd.

@briansteer8209

4 жыл бұрын

Oh yes it can if the rcd is on the sensitive side !

@robswingler

4 жыл бұрын

Brian Steer lol no it can’t. It can trip the mcb but definitely not the rcd . A lamp blowing has nothing to do with an earth leakage fault . Think about it

@loosecannon5813

4 жыл бұрын

Any electrician with a good few years experience will tell you an RCD can trip when a lamp blows. I'll tell you this will happen on a TT system nearly everytime.

@robswingler

4 жыл бұрын

loose cannon tell me how a lamp with no earth connection what so ever trips an earth leakage device?

@markboon9327

4 жыл бұрын

Yes it can trip it.

No technicall information just filming in you tube

Theres something hanging out your nose

@artisanelectrics

4 жыл бұрын

🤷‍♂️

More plastic for the Atlantic ocean.

@artisanelectrics

4 жыл бұрын

Yep! 😩

It’s very sad that we have degenerated into a throw away society. Eg, buy a tv and if you get two years out of it, you won. In the manufacturers opinion!

Resetting an RCD isn't fault finding. U should have went further the first time. 🤦‍♂️