R.I.P. Ridstar Q20

My Ridstar Q20 went supernova, it died. Watch along as I share what happened, the troubleshooting, and the coming solution. She will ride again!

Пікірлер: 74

  • @LukeKlaas
    @LukeKlaas2 ай бұрын

    I just bought one of these today and waiting for it to arrive. I already bought a extra screen.

  • @giorgiorocchi8313
    @giorgiorocchi83138 ай бұрын

    not the kind of video i was hoping for 😹 but very very appreciated. thanks george, i'm waiting for my q20 and i hope this doesn't happen. they gave me the tracking number on friday and it should be at my place in 7-9 days! pray for me hahahah

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    Keep in mind that no bike manufacturer makes a lot of the components to the bikes. The LCD can fail, the tires can fail, the rear hub motor can fail, etc. I've looked across the various brands, and they're all pulling from the same parts bins so it could happen to anyone. It's kind of like auto airbag recalls. Honeywell, a company up the road from me, makes the airbags, and everyone buys from them. I would buy from them again.

  • @giorgiorocchi8313

    @giorgiorocchi8313

    8 ай бұрын

    you're right, they all use common parts@@Ridstar_Q20

  • @ooosteve

    @ooosteve

    17 күн бұрын

    Did it happen?

  • @giorgiorocchi8313

    @giorgiorocchi8313

    17 күн бұрын

    @@ooosteve nope!

  • @tomsole99
    @tomsole994 ай бұрын

    This happened to me after only 200 miles. I am now waiting for repair parts from the manufacturer. Less than 3 months old.

  • @Ridstar_Q20

    @Ridstar_Q20

    4 ай бұрын

    I found the S866 aftermarket display to be something I liked better than stock. Buttons are integrated and the display is smaller. Ride safe.

  • @aquickfoo4256

    @aquickfoo4256

    Ай бұрын

    hows the bike holding so far?

  • @Ridstar_Q20

    @Ridstar_Q20

    Ай бұрын

    ​@aquickfoo4256 The bike is going great. I'm a ride away from 1500 miles. Just changed the original tires. Original brakes are doing great as well.

  • @aquickfoo4256

    @aquickfoo4256

    Ай бұрын

    @@Ridstar_Q20 wow definitely ordering one soon!

  • @TheSixthSLoT
    @TheSixthSLoT8 ай бұрын

    Not gonna lie, that's a sexy looking ebike. I almost bought this same one, but I live in an apartment, so I needed a folding ebike. I really hope I don't have these issues when my own ebike comes in. It's a lesser known brand than even Ridstar. Kinda nervous now.

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    What did you get?

  • @seansimms1331
    @seansimms13317 ай бұрын

    I too had issues with my ride star. The manufacturer opted to give me a full refund. At which point I paid to have my issue fixed

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    For my own knowledge, specifically what were the problems?

  • @seansimms1331

    @seansimms1331

    7 ай бұрын

    @@Ridstar_Q20 somehow my rear derailleur hyperextended outwards and also I was having issues with my throttle sometime it would kick in and sometimes it wouldn't. They opted to comp me because I place a negative review on Amazon. They claimed I had a year warranty however they wanted me to pay for the cost of repairs first and then they were going to reimburse me which I thought was very questionable so after much back and forth they eventually resolved to compensate me outright.

  • @LeoDiaz1223
    @LeoDiaz12235 ай бұрын

    Thanks for this video. This also happened to me. Problem solved

  • @Ridstar_Q20

    @Ridstar_Q20

    5 ай бұрын

    Good to hear

  • @xy4859

    @xy4859

    3 ай бұрын

    How did you solve it please?😮

  • @joeferrarajr.5309
    @joeferrarajr.53093 ай бұрын

    I have a rRidstar bike and it is a beast I u 5:51 sed to have a grizzly and the grizzly is a pile of trash. I upgraded my trash grizzly to the Ridstar and the bike is unbelievable 450 miles through the desert over cactuses and crevices without an issue. The Rudstar is the real deal at a great price the grizzly is a farce

  • @onyiiilo378
    @onyiiilo3788 ай бұрын

    I bought one! waiting for it to arrive 😢

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    Hope you enjoy it.

  • @glennshobbiesenzz
    @glennshobbiesenzz5 ай бұрын

    I also had a problem with the display of my E fatbike the troy diablo in mat black the base model 36volts 250watt motor in a week or 2 ??? if I'm correct about the time passed ? my display gave astronomical numbers on the odometer The battery drain was extremely fast which I found weird called the store where I bought it from and they sent me a new one had to sent the old one back the thing was there was a problem in a number of displays in a certain batch where a default was found in and I was one of the unlucky ones that had that problem with in 2 days it was fixed and in the mean time I changed the brake calipers bigger battery instead of a 13AH I now have a 22,5 AH I did put a mirror on the left and better tire's because the Kenda slicks where not that great over here in the Netherlands during rain starting fall and winter did drive it in the snow with the old slicks never again the new tires are way better as soon the weather is better and I'm awake during daylight hours I make a new video where I explain it so far I got with my E fatbike it is truly not funny if the E fatbike dies on you had that once with the 13ah battery lucky that I had no hills on my way back home and I was with an extra passenger at the back 🙈 after all I have done with my bike it drives nicely good luck with yours 👍🏻

  • @gamerblisters
    @gamerblistersАй бұрын

    I popped my battery off and unplugged the wire to it , put battery on track with power on the reconnected ... powered up

  • @butchvick660
    @butchvick6607 ай бұрын

    I love my Ridstar q20, no problems so far.

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    At some point, I'm sure they will be through the bad LCD's. It's a great bike.

  • @robertsupriano1969

    @robertsupriano1969

    6 ай бұрын

    @@Ridstar_Q20huh?

  • @Ridstar_Q20

    @Ridstar_Q20

    6 ай бұрын

    @@robertsupriano1969 oops, typo. Thanks.

  • @aquickfoo4256

    @aquickfoo4256

    Ай бұрын

    Hows the bike holding so far?

  • @butchvick660

    @butchvick660

    Ай бұрын

    @@aquickfoo4256 Doing great other than noisy brakes, but love it

  • @masonsantana6799
    @masonsantana6799Ай бұрын

    do you know if they have fixed this yet or if this is still an issue?

  • @jasonsturgeon2349
    @jasonsturgeon23495 ай бұрын

    Had mine for awhile now and no problems with it

  • @Ridstar_Q20

    @Ridstar_Q20

    5 ай бұрын

    Hopefully, they are past the bad batch of LCD's.

  • @jasonsturgeon2349

    @jasonsturgeon2349

    5 ай бұрын

    Have not had a single problem with mine

  • @aquickfoo4256

    @aquickfoo4256

    Ай бұрын

    @@jasonsturgeon2349 Still holding well?

  • @Iconsjunior
    @Iconsjunior8 ай бұрын

    Can you review 2000 Watts H20 PRO Deep Power Ebike?

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    I have no access to the H20 Pro, but can tell you,, it's a monster on hill climbs with lots of power. Number one complaint is that the display does not show a power display for each battery.

  • @Iconsjunior

    @Iconsjunior

    7 ай бұрын

    @Ridstar_Q20 How about the Ridstar H26 1500 Watts 26by4 Fat tire Foldable. What's your opinion of that Unit? Because I'm planning to buy that one.

  • @kn0ck2wice2
    @kn0ck2wice28 ай бұрын

    Noooooooooo..... ridstarrrrrrrrrr..... well, now u have some upgrade to do!!! lol

  • @xstatic13
    @xstatic137 ай бұрын

    Same exact thing happened to me all the way down to sending them a video of nothing happening when hitting the power button. LCD came and everything was good after that.

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    Good to see Ridstar taking care of customers.

  • @dvvq

    @dvvq

    6 ай бұрын

    My light stays on when I hold the power button, not sure if your situation is the same

  • @xy4859

    @xy4859

    3 ай бұрын

    I hope same issue for me....😢

  • @dvvq
    @dvvq5 ай бұрын

    My light stays on when I hold the power button, not sure if your situation is the same? Many thanks!

  • @Ridstar_Q20

    @Ridstar_Q20

    5 ай бұрын

    If the LCD is not powering up, then you have the bad LCD problem. You will need to contact Ridstar for a replacement.

  • @dvvq

    @dvvq

    5 ай бұрын

    @@Ridstar_Q20 Thank you, I don't know if the problem is with the LCD or the controller or the cable. I held it down and the light came on but the LCD didn't turn on. I want to see if your situation is the same? You bought the S866 LCD too, is it better than the original

  • @Ridstar_Q20

    @Ridstar_Q20

    5 ай бұрын

    @@dvvq I like it better because it's smaller and the separate buttons are integrated.

  • @TyePorter3
    @TyePorter3Ай бұрын

    Can I charge the battery over night ?

  • @Ridstar_Q20

    @Ridstar_Q20

    Ай бұрын

    The battery should not be left on the charger once full. I have my bike outside and on a timer to charge from 2-6 a.m. This way, it's off the peak energy hours. It doesn't sit fully charged and on the charger, and when I commute at 6:30, the battery has had time to cool from charging.

  • @MistaSCARY
    @MistaSCARY7 ай бұрын

    Did you get the LCD display to fix your ebike yet?

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    Yes, I did. There is a video on the channel.

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    kzread.info/dash/bejne/oJht2rOMZpysm7g.htmlsi=VvZYLvwTkR80k6z2

  • @MistaSCARY

    @MistaSCARY

    7 ай бұрын

    @@Ridstar_Q20 Thank You and Merry CHRISTmas ✝️🎄🎁💞

  • @Ridstar_Q20

    @Ridstar_Q20

    7 ай бұрын

    Merry Christmas

  • @dvvq

    @dvvq

    6 ай бұрын

    @@Ridstar_Q20 My light stays on when I hold the power button, not sure if your situation is the same

  • @claudiaschwabacher
    @claudiaschwabacher8 ай бұрын

    I was interested in buying one, now I don't know anymore..

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    I would not hesitate to recommend the bike. LCD's are a third-party sourced item for high-end bikes to low-end, and they are not in control of them. Additionally, this can happen to any company. The real question is, what do they do about it. Ridstar has been making it right.

  • @scentualobsessions

    @scentualobsessions

    8 ай бұрын

    I bought one two months ago and haven’t had any problems and I like it better than the other e-bikes I had or have it is very comfortable and honestly people say it’s the best thing for your buck and it really is but overall I think it’s even a great E bike

  • @qquackers8245
    @qquackers82455 ай бұрын

    Is there a way to get it without 300 shipping

  • @Ridstar_Q20

    @Ridstar_Q20

    5 ай бұрын

    Not that I'm aware of. 80-100lbs is a lot of weight.

  • @benjaminfranklin9164

    @benjaminfranklin9164

    Ай бұрын

    I was about to buy one until I saw $300 shipping + $650 think I'd pass on it

  • @xy4859
    @xy48593 ай бұрын

    Same shit but after 17 miles... wtf 😢...had to pedal home 😅

  • @davidpena3962
    @davidpena39628 ай бұрын

    Oh no, Is this a problem all Ridestar owners should worry about?

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    It would appear that a number of recent bikes have this problem. Stay tuned. A fix is on the way.

  • @giorgiorocchi8313
    @giorgiorocchi83138 ай бұрын

    Could you share the facebook group you mention? Thanks

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    facebook.com/groups/974229193703192/?ref=share&mibextid=hubsqH

  • @bgwakeup
    @bgwakeup4 ай бұрын

    Can you tell me your height ```?

  • @astroventure2221

    @astroventure2221

    4 ай бұрын

    I'm 5'6" 200lbs. If you watch my review, you can see me standing over it.

  • @Ridstar_Q20

    @Ridstar_Q20

    4 ай бұрын

    At my standover point in the review. kzread.info/dash/bejne/i3ycz8WLicnMmbg.htmlsi=sUiA-eKcnCMzQddW&t=1675

  • @wolfseek
    @wolfseek8 ай бұрын

    Im getting my q20 tomorrow wtf

  • @Ridstar_Q20

    @Ridstar_Q20

    8 ай бұрын

    Don't sweat it. If you get one of the bad displays, Ridstar will replace it. However, if you decide to purchase an aftermarket display (which I like better) there is a video on this channel doing the install of an aftermarket display and a link to purchase.

  • @wolfseek

    @wolfseek

    8 ай бұрын

    @@Ridstar_Q20 just saw it thank you man