Pouring Concrete & Handling an Angry Customer

Ойын-сауық

For Episode 16 we find ourselves in Platteville, WI, where we removed some old landscaping, poured two concrete slabs, and tackling water drainage issues for a commercial site.
Stick around until the end for a unique twist - join Kaleb as he handles a customer service call in real-time. This unscripted interaction provides a candid look at the challenges and resolutions involved in customer service. Spoiler alert: it doesn't end as expected. Or maybe it does.
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#ConcretePouring #AngryCustomer #CustomerService #ConstructionChallenges #ConstructionIndustry #CustomerRelations #CustomerExperience #ProblemSolving #CustomerExpectations #QualityControl #ConstructionIssues #CustomerDissatisfaction #ServiceRecovery #CustomerFeedback #ConstructionProblems #BuildingProjects #HandlingCustomerComplaints #ConcreteWork #ConstructionManagement #customersatisfaction
00:00 Intro
00:41 Prepping site for 2 concrete pads
06:19 Holly runs over fence
08:35 Pouring 2 concrete pads
12:55 Boss handles angry customer

Пікірлер: 38

  • @GRUBB-MUDD
    @GRUBB-MUDD7 ай бұрын

    1 sub closer to 1 k my guy

  • @pagelservices

    @pagelservices

    6 ай бұрын

    @grubb-mudd thanks for the sub! You keep up the great content yourself!

  • @jermsbestfriend9296

    @jermsbestfriend9296

    Ай бұрын

    So he's basically ducking custies with legitimate complaints. Messed up. Instead of getting angry just recommend a lawyer or small claims.

  • @northof7garage
    @northof7garage7 ай бұрын

    Its like customers thinks you got nothing to do lol 😅

  • @pagelservices

    @pagelservices

    7 ай бұрын

    Haha, right? It's like we have a magical 'do nothing' button. If only! 😅 We're always working hard to make things better for our customers!

  • @benharris1018
    @benharris10187 ай бұрын

    and that is why i don’t recommend anyone. Always comes back to bite you. They don’t want to pay your the mark up to him to be a subcontractor, so they can save money. Never works.

  • @pagelservices

    @pagelservices

    7 ай бұрын

    Lesson learned for sure! Thanks for watching!

  • @Sully4Real
    @Sully4RealАй бұрын

    Never heard of using fiberglass in concrete. We use rebar way down here in the south. Looks like you fellas did a great job though

  • @pagelservices

    @pagelservices

    Ай бұрын

    Thanks 👍

  • @sickness9585

    @sickness9585

    13 сағат бұрын

    I have nevr either only fiber mesh

  • @Sully4Real

    @Sully4Real

    12 сағат бұрын

    @@sickness9585 Yelp that’s what we use to!!

  • @39supercharged
    @39supercharged7 күн бұрын

    This is like victory outdoor..if you order them from temu

  • @pagelservices

    @pagelservices

    5 күн бұрын

    Haha! The is a compliment!

  • @braydenwilliams7625

    @braydenwilliams7625

    3 күн бұрын

    😂😂 when it comes to concrete I can agree.. anything else I disagree too but aye concrete isn’t there profession landscaping and lawn care is

  • @Jpizzle4
    @Jpizzle45 ай бұрын

    This is way it sucks recommending ppl. It makes us look bad

  • @pagelservices

    @pagelservices

    5 ай бұрын

    Sometimes it can come back to bight ya. Thanks for watching!

  • @freymild
    @freymild7 ай бұрын

    Hunter doesn’t look a pound over 195

  • @pagelservices

    @pagelservices

    7 ай бұрын

    He's just all man!

  • @anthonyzink1576
    @anthonyzink15764 ай бұрын

    You should have recommended a KZread vid to her. how to build steps and she can build her own steps before that dude shows up and stop calling you.

  • @pagelservices

    @pagelservices

    4 ай бұрын

    Haha! Maybe next time. Thanks for commenting!

  • @G17-911
    @G17-9117 ай бұрын

    Well it’s not Odell quality, that’s for sure.

  • @pagelservices

    @pagelservices

    7 ай бұрын

    The pads turned out pretty good in the end, you will see the finished product in the next video. Thanks for watching! (we're not professional, we're affordable)

  • @G17-911

    @G17-911

    7 ай бұрын

    @@pagelservices be sure to put that slogan on your business cards. “We’re not Professional, We’re Affordable. Haaa. Unreal.

  • @juicewrld5884

    @juicewrld5884

    Ай бұрын

    what's unreal is the fact you don't realize someone doesn't have to be a "professional" to be good at something. 😂😂. Unreal.

  • @G17-911

    @G17-911

    Ай бұрын

    @@juicewrld5884 right. Keep leading a mediocre life. 🤡🤡

  • @89Bullzeye
    @89Bullzeye22 күн бұрын

    It’s a parking space where are you 🇨🇦

  • @pagelservices

    @pagelservices

    22 күн бұрын

    Pretty darn close! Thanks for watching!

  • @user-wz5sd1tc6u
    @user-wz5sd1tc6u7 ай бұрын

    Sounds like the guy in stitzer shoulda been your first call 😂 jk he's busy to an we try not to do to small of projects we're growing if i cant bring 1 or 2 guys and work aleast a full day im not interested

  • @pagelservices

    @pagelservices

    7 ай бұрын

    Probably! Hey maybe in the future we can colab on some projects together!

  • @braydenwilliams7625
    @braydenwilliams76253 күн бұрын

    Everytime I see yall pour concrete yall pour it dry as crap like a 20 inch slump.. do you not know how to ask the driver to add 2/3 gallons of water.. it will really help yall out and be way easier to move

  • @pagelservices

    @pagelservices

    2 күн бұрын

    Haha, we don't go a lot of crete. Thanks for watching!

  • @JPDrew3

    @JPDrew3

    19 сағат бұрын

    If their concrete was dry, they would have a lower slump. Do you not know how concrete slump is measured?

  • @jameslovitt994
    @jameslovitt9945 ай бұрын

    Couldn't that constant middle finger be misconstrued as sexual harassment?

  • @pagelservices

    @pagelservices

    5 ай бұрын

    We are all pretty laid back here. Thanks for watching!

  • @jagaman07
    @jagaman074 сағат бұрын

    You guys need to watch some victory pours… you all are a mess… ill give credit for getn the job done but im sure you know victory svs and u all work way harder on smaller jobs then they do on much bigger ones. Oh and its a parking spot not a stall… horses get put in stalls cars go in spots…

  • @tysondaniels6001
    @tysondaniels6001Ай бұрын

    😂😂 what are you working on??🤔 My tibia’s (tibia)🦴 😂😂

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