At least he got his money back, but not in time to pay his bills on time. The bank should pay his late fees, and compensate him for giving him bad credit. But I won't hold my breath, as banks always win.

@ChaplainBobWalkerBTh

5 жыл бұрын

sad you have to CHASE your money to get it back....

@danielgoodrich264

3 жыл бұрын

@@ChaplainBobWalkerBTh Lmfao

@Josh-py9rq

2 ай бұрын

@@ChaplainBobWalkerBTh😂😂

Lesson learned Don't use chase

@michaelgarcia7353

3 жыл бұрын

You mean the atms

@khaderhabet9598

3 жыл бұрын

How to clean Vans

@spikefivefivefive

3 жыл бұрын

Don't make cash deposits at an ATM.

@grateful.

3 жыл бұрын

@@spikefivefivefive chase doesnt give you that choice. You can only deposit at atm

I’ve had this happen to me twice with Chase that’s why I always go inside now.

I do electronic deposits but would never trust an atm for a deposit, tellers only for cash and check deposits.

@ninja.saywhat

3 жыл бұрын

i have been depositing checks at chase atm for 8 years, never had any issues. i recently tried the one where you take a picture with your smartphone to deposit it, it had an error so decided to postponed it. a month later tried it again and it worked.

"Make cash deposits in person". That'd be great, except Chase is trying to limit in person interactions so much all they'll do is walk you over to the atm to deposit. And everything takes up to 10 business days.

@rosemaryjones5550

Жыл бұрын

Yeah and banks discriminate against 9-5 ers

I was once was withdrawing money from a Wells Fargo ATM. It gave me less money than I requested, and what was printed on the receipt and what was deducted from my account. I went into the bank to complain, and the bank initially treated me like a criminal, saying the machine "automatically shuts down on a misfeed, and it didn't." While complaining, another customer came in to complain about the exact same thing. They then shut down the machine. They did eventually refund my money, but never apologized for initially treating me like trash.

Damn man he seems like a humbled nice guy

That's why I always ignore the ATMs and go directly in to the bank to deposit money.

It happens all the time, simple solution use a human when you deposit $$$.

@laethe230

6 жыл бұрын

Brendan Manwaring you can't at chase. At least not the one by me. They'll walk you over to an atm. At least you'd have a witness but it's still all machine.

@alfaandomega1

4 жыл бұрын

it happened to me today,,,

@DMalltheway

3 жыл бұрын

Except tellers have even messed up depositing to the wrong accounts. Also the wait times are a pain and people are busy.

What about the atm camera?

@divineexcalibur1777

6 жыл бұрын

Winston Mcgee Uh... yeah they do.

@Tigerous

6 жыл бұрын

Chase has non working cameras to save money

@ixine-ni7vt

5 жыл бұрын

Winston Mcgee yea they do idiot

@dsnyder7872

5 жыл бұрын

@Winston Mcgee Uh idiot, YES they do.

@MrBasscase5174

5 жыл бұрын

Their Cameras only work if the bank gave back too much money

I especially love it when the Chase computer system shuts down and you can't get an account balance on Atm, at Teller, or over the phone.

@littledudefromacrossthestr5755

3 жыл бұрын

Why

@LectronCircuits

3 жыл бұрын

Never trust any bank with anything but the smallest amounts of cash. Cheers!

@DrakeSmashedYoMOMS

3 жыл бұрын

I just lost 640 from IBC Bank and never got a receipt bank was closed so now I’m worried I know the time and a estimate amount hopefully they return my $$$ plz don’t deposit money at theses bank unless you go inside this is bull

@DrakeSmashedYoMOMS

3 жыл бұрын

I didn’t know this would be a new trend that the banks are doing

Kind of sounds like a south park episode: We just gonna move your checking account to your savings account and ..... it's gone, please move along so the next customer can be served

The solution is deposit your cash at a local branch not through an ATM.

@theworldisugly

3 жыл бұрын

they have atms at the local branches... lol

This just happened to me the worst feeling ever it felt like a strong arm robbery 🤣🤦🏾‍♂️

Happened to me as well. I pawned something for cash needed for a bill. At the ATM I deposited my money and hit print receipt, it gave me my recept but kept my bank card. I spoke with the person at the bank and they said I would have to wait a week for the ATM people. Two hours latter the money was resended from my account, by the bank. A week latter the teller gave me the balance as credit pending the outcome. Two months latter the bank teller took the deposit amount out of my saving account and said he should not have done that. It took another two weeks and three phone calls to corperate to get the matter fixed. For all my trouble the bank paid me back a few over draft fees that I acquired in the past. Over all I dont deposit money in ATMs anymore.

@irrelevant2235

Жыл бұрын

The correct spelling of the word you're trying to use in the context your using is "later" and not "latter".

Sue Chase bank for gross neglect and indifference to customer's personal liability

I just had 200 taken and it did not give a reciept at all, it just said terminal error and then unlocked my card and i assumed it was just out of cash, until i went to pull it out later and i did, but the balance was too low and thats when i found out that it did take the money . I called the company and it said call my bank and i called the bank and they said i have to fill out a investigation report, which could take 3 to 5 days and then i have to send it back and wait longer, it has been 2 days and that money was to pay rent, but this does not matter to banks, or anyone that has plenty of money, but for the majority of us who live check to check, it is devistating and an emotional torment upon us . How can this be right . I am terrified to every try to use one again, but my landlord forces me to pay in cash, wont even take a money order, so we have to suffer and nobody else for something that is not our fault, but is there's .

@AcousticGString

3 жыл бұрын

That's a problem. Your landlord can't tell you to only pay in cash, as long as you pay it. I hope you're getting a receipt from him as proof of payment to cover yourself because something about that doesn't seem right, he's shady.

You only take a hit on your credit, when you are more than 30 days late......

Just had this happen to me at a US Bank. Done this hundreds of times before without incident. So, I stopped getting the receipt to speed things up. Thankfully, I randomly decided to include the receipt on this one. I log into my account & there isn't any record of a deposit. There's nothing pending either. It was cash. It's always been available immediately in the past.

@Josh-py9rq

2 ай бұрын

Always make sure to just put like maybe 10 to 20 bucks in first see if it works then go ahead and add more

@UnblockedOne2

2 ай бұрын

@@Josh-py9rq the money eventually popped in in about 48 hours. Had me worried though

This happened to me today with the exact same amount! I am super angry and fustrated right now.

@hondaaccordnomad7116

4 жыл бұрын

How did it end?

Screw all banks period 😡

Ten business days? I call BS. How can they account for all the extra cash in the machine?

@nolaeast7412

3 жыл бұрын

The person that checks the machine gone take it

This happened to me a few hours ago for 120 dollars, I've taken a photos with my phone and sent my bank an email. I hope it works out for me...

@highwayxj9397

3 жыл бұрын

So what happened?

@TheCrain

3 жыл бұрын

Update?

Yesterday my husband went to Chase band in NJ. He went to take $400 out of our account. The money showed, and he went to reach for his wallet, the money sucked back into the machine. He was using the machine inside the vestibule of the bank and immediately went in when the machine took our money. He was told, NOTTO WORRY AND THE MONEY WILL BE BACK INYOUR ACCOUNT IN 12 HOURS. IT HAS BEEN 16 HOURS, AND NO MONEY HAS SHOWN YET! What else should we do?

This just happened to me here in Vegas. The atm was making a noise and kicked back most of my money then kicked out another two $20 bills but not the $160! I took a picture of the screen that read “sorry we’re having trouble. Call this number to make sure your deposit went through. “ I took a pic of the receipt as well. Where in the - did my money go? 27 $20 bills. And only 21 were returned. Unacceptable!

@niqj7037

Жыл бұрын

Happened too me wayyy to many times they are doing this purposely

@niqj7037

Жыл бұрын

I'm currently looking for all attorney

Thank God for receipts

People just simply don't understand. Most atms ste serviced by third party companies which is why it may take a few days for everything to get fixed. Atm are machines and they break. Maybe trust it for a small deposit like $20 but not ur livelihood.

@poca007

5 жыл бұрын

We are Chase account holders and yesterday we went inside the bank to use the atm to withdrawal our rent money like we do every month. The machine didn't disperse the money but it was deducted out of our account. Chase bank employees said they couldn't credit our account. We have the atm receipt which states " system error, we could not give cash" I called the # on the back of my chase debit card and were informed our money would be credited within 12 hours. It's been over 24 hours now and still missing $800. I called back and now I'm told it can take 3 to 5 business days to get our money. Customer service says the money was dispensed but my husband didn't grab it in the allotted time so the machine sucks it back in and it goes into an unclaimed slot inside the machine. It should of sent an error code to atm computer and the transaction should of been voided and our money would still be in our account. Well the withdrawal reversal didn't go through due to a glitch but we still have to wait even though the bank manager spoke with the customer service rep and it was their mistake. Sucks when you live paycheck to paycheck.

Best way to avoid any mistakes is not to go to teller inside. The best way to avoid mistakes is to not make the biggest one in the first place and not open an account with them. If I get additional charges because of YOUR mistake YOU should pay them ! That's just total B.S.They need to pay for their mistakes and any inconvenience they cause you.

I was in the Bank try to take money from my ATM Chase machine. They get the money from my another account . Doesn't give me the money and doesn't give me the receipt. Fortunately I was inside the bank I thought. And call the manager for ask in the machine is not working properly . If she can do something she told me the transaction doesn't go through. And immediately I check my bank account and I can see go through. I show to the manager of the bank and she told me she can't do nothing. I call the police. For leave the premises. When the police came told me leave or I have to arrest you. I can see is a lot of complaint about the same. The tell everyone was the machine. Not us just go to held

Best advice is to not use Chase Banks in the first place.

@DMalltheway

3 жыл бұрын

Bank of America and Wells Fargo are also nightmares

This happened to me last evening. The receipt says to call a number. I called and the system says to connect with customer service at any time, but nobody ever answered. I called again this morning finally someone answered and told me to call another number. Guess what, yeah still nobody answered.

This just happened to me this morning, and it didn’t even print a receipt. Now im at the mercy of some kind of investigation.. this was $1000.00 deposit.

@hondaaccordnomad7116

4 жыл бұрын

Same here.

@chrismiller755

3 жыл бұрын

Did it get resolved and how long did it take?

@thinbrickspec77

Жыл бұрын

Took them about 2 weeks. They sent a team out to check the count for errors. If the count is off by the amount you said the ATM took from you they will credit that back to you.

That’s how the business world treats you so manage & keep an eye on your money yourself. 💰

My Chase ATM just took $540 early this morning...a rep told me they contract their ATMs out to a 3rd party. They were nice enough to give me a temporary credit...on a account with more money than the 540.

In 2013 when i was with Chase this happened.... Why not deposit the money with a teller

I used to work for a bank and part of what I did was "balance" the ATM's (compare starting cash against deposits/withdrawals). My bank's ATM's were balanced everyday Monday-Friday. If a machine had an "overage" of $1,450.00 it would be immediately obvious that the gentleman here was owed a credit to his account. I don't understand why it would take so long for his bank to resolve this. If it was shown that our bank had "over-paid" a customer, the money would be immediately "debited" from their account and a notice sent out explaining why. The other thing is that all of the ATM locations have cameras on them - it's good that the person here saved his receipt, but the bank could have gone back and looked at the film of his deposit and verified that, yes, he was there when he said he was.

Stick to local community banks if possible.

This happened to me on the 27th of July, after 7 days chase stated no overages and closed my claim. The machine stated to me that wasn't accepting anymore deposits and shut down.

samething happened at me. Chase atm ate my $1000 and I was claim. I received my $1000 but few day after they took out my $875 again. It said no more money in terminal. WTF. Where is your security camera?

I never use the ATM to make deposits. Only withdrawals.

wow this is recent... I youtube search chase bank loses account and found this video

This is why you do deposits in person

The solution is “direct deposit”, and save more money incase for emergency. If you are pay check to pay check, drive uber/lyft or do amazon delivery until u have $1000-2000. Or alternative solution, use Peggy Bank or Mattress

All of the banks are like that.

Same thing happened to me twice at Bank of America. They asked me to tell the the number of bills by denomination. It was $2.5K.

@hondaaccordnomad7116

4 жыл бұрын

How did it end?

Chase Bank ATM in Delray Beach FL just took $700 cash from me at 8:30am before open hours. Took 90 minutes inside the branch to get a claim entered. Only corporate can handle this, local branch is powerless. I'm out$700 with nothing but an error code receipt and a claim number I had to call in to get after waiting 90 minutes the first time. No email, no documentation from the branch, no pending transaction in my account to give me piece of mind. I will always take pictures of bill numbers before giving any bank my cash going forward.

This happened to me recently after depositing $200,00 but no receipt was given! I was told by Chase to call claims, it's so frustrating & inconveniencing because the money is to pay my car insurance!

@foreignwhipcrasher7388

4 жыл бұрын

I know it happened to me Saturday night. It’s now Monday and still nothing has shown up on my account. From now on ima start emailing my receipts every time

@sadeluton9442

4 жыл бұрын

Dave Smith This happened to me last week. Any update on your case? They do a man audit once a week. Which isn’t beneficial

@DaveSmithmoneymagnet

4 жыл бұрын

@@sadeluton9442 In my case I contacted chase on Facebook & explained what happened, The chase representative told me to wait until that following Tuesday for transactions to post in my account & it did and showed that I deposited $200.00 and withdraw $20.00 the money was in my account. So If this happens to anyone wait for transactions to post to your account & you will get your money!

@aho9071

3 жыл бұрын

@@foreignwhipcrasher7388 I did that any I haven’t got any email. Just take a pic if anything happens

@sounds0fmeows

Жыл бұрын

you wouldn't have had issues paying for your car insurance if you would have switch to Geico🤦🏼‍♀️

That's wrong.

There was probably some bills that were in bad shape and caused a misfeed. That would explain why he still got a receipt. ATMs can recover from some of those sorts of things and do have safeguards, but if a bill is wet and crinked or torn, that can really gum up the works. ATMs are a pain to work on.

PNC is starting to roll out teller-less bank branches (the only staff there are bankers to help you with more complex financial matters) so taking money to the counter is starting to disappear as an option. You better have a good ATM deposit system...

The just stole $30 from me.

Now what do u do if the atm doesn't give u a receipt since it is malfunctioning cuz I know I've had plenty of ATMs that have not given me a receipt!!!!!

This happened to me today ( not chase). I was at the bank and refused to leave ATM. They said a 3rd party is in charge of it. So I went inside and filed a claim. Heres how they tried to solve it. Informed me a Brink's driver would be by to fix the machine and they would handle it. Heres what actually happened, Brink's driver fixed machine, they have no idea what he found and he has 2 weeks to make a report. I asked about who witnessed what he found, they said nobody. Out $900...

Always keep your receipts. Once I deposited money with a teller who apparently made a mistake when punching in the account number. When I went to use the ATM a few days later I noticed the money never made it to my account. I went back to the bank and showed them the receipts. They investigated and found the clerical error but I still had to wait a couple of days. The money was mistakenly deposited on someone else's account. Luky for me that I found the receipt otherwise I'd be screwed.

@nolaeast7412

3 жыл бұрын

So what u do if u don't get a receipt

@SanchoSanto

3 жыл бұрын

@@nolaeast7412 ask for one. Always ask for a receipt for anything you purchase and keep it for a little while. You'll never know, that receipt can save your life. I've seen many cases on ID where a person was able to prove his innocence using a receipt.

@nolaeast7412

3 жыл бұрын

@@SanchoSanto how can i get a receipt the machine didnt give me one and error came up and the machine shut dwn

@SanchoSanto

3 жыл бұрын

@@nolaeast7412 You'll have to talk to the bank about any issues.

@nolaeast7412

3 жыл бұрын

@@SanchoSanto I did and they took my money

I’ve never had any atm issues at my local credit union, but the one time I use the chase atm it eats my money

Our Chase wants us to use the inside machines instead of standing in line :(

never deposit cash in atms, only checks to deposit

This exact thing is happening with me, but the ATM did'provude a receipt. How else can this be resolved?

theres scammers waiting outside to take your money as soon as they see you put it in, they freeze the atm from a far and when u leave they walk over to the atm and spit the money back out. scammers. seen this in person when i deposited 2500 some crip looking guy walked over all masked up and took my money out of the atm and walked away. saw this happen when i was otp w chase.. wtf

So basically there is no solution to not losing your money through late fees and so on because what Chase said to do fixes none of those issues…😤

This literally happened to me today

This just happened to me!! 1k took from me trying to deposit cash - now they have to investigate

@Ieatzboltz

2 жыл бұрын

How’d it go

I tried to withdraw 60 bucks at this credit union bank and the atm just restarted and I didn't get my money. I got the text saying I withdrew it. Then I couldn't go inside so I went to the drive through and they said I had to wait till management came in the next day. But I finally got it back fortunately

What about the camera on the atm???

It just happened here a dew days ago right across the street to people with a for sale sale milwaukee

This happened to me today I got my tax return deposited into my debit card went to take out the entire sum of $560 the machine started making the cash dispensing noise then said on the screen system encountered a snag and terminated my withdrawal I said okay I thought to myself let me check the balance just in case i checked my balance and there was $6 in my account instead of the 570. so it cancelled or terminated the withdrawal but it still took my money. Went into the bank and management said I have to fill out a claim report and said it could take up to 2 weeks before I get my money back so now I'm left without any money when I had close to $600 and I didn't even get an apology just here fill out the claim report and will get back to you never trust Chase bank

Chase atm just did this to me and man am I pissed!🤬

I just got my money took from chase ATM in Garner I called them and they telling me I have to contact my bank account it was making noises I have a receipt also that's states I can't cash at this time but they took my money I shouldn't have to wait 7 days to get my money back what should I do

Just had this happen to me only around $150 but now have to wait on a claim because the atm malfunctioned.

I wouldnt even do it at my bank.

BOYCOTT CHASE BANK

This happened to me too; however, Citibank corrected it in less than 2 days.

@DarkestTriad

3 жыл бұрын

This just happened to me at a Bank of America I’m just hoping they credit me the cash deposit that I intended to deposit

@sealove6804

3 жыл бұрын

@@DarkestTriad Hopefully they accommodate you ASAP!

@Angel-lc8ly

3 жыл бұрын

@@DarkestTriad happened to me with BOA two months ago, all they’ll do is credit you the money and a month later you’ll get a letter from the bank saying they couldn’t find the extra money and that on a certain date they take the money they credited you back.

@amberjones3381

3 жыл бұрын

Citibank atm took $650 cash yesterday and spat out a receipt saying because of technical problems I can’t return your cash right now. I called customer support and there’s an investigation going on. I’m very upset. I hope they resolve my issue or else I will be getting a lawyer. $650 is too much money to be taken.

@sealove6804

3 жыл бұрын

They gave me an instantish) credit back into my account. Hopefully, they will accommodate you soon

Then after like a 10 minute reboot the machine said it was unable to take cash or check deposits.

@digitaldigdug7811

5 жыл бұрын

There was probably the delay because it was attempting to run self diagnostics. When those failed thats why it shut itself down.

This just happened to me went to deposit $1150 cash said the normal "one moment please" then said "A general error occurred please take your items or they will be retained" there was nothing there for me to take!! They took the money but gave my card back about a min later. Called the bank immediately and started a claim they have cameras there I did not get a receipt back but im sure Ill get my money back they know what time i was there and can see the money in the machine im sure

I all-ways take cash deposit over 💯 dollars to the TELLER 🤓 receipts 🧾 are important

This just happened to me … but the machine did not give me a receipt… I filed a claim and am waiting for them to credit my account …chase bank needs to do better

For day's I was trying to put money into one of my accounts through the atm once I was done it kept telling me the amount I put in which was incorrect I retrieved all of my money and did it again but it kept telling me incorrect information so I ended up taking all the small bills off and leaving the large bills and surprisingly it was the correct information if I was not paying attention I don't know how I would've gotten my money back

0:31 ATM Machine 😂

Bank just did the same thing to me. With 1800... chase needs to not offer this if it does this... I filed my claim and waiting for my investigation

I never ever make a deposit to a machine... I always use a teller, and get a receipt.

Only deposit cash with a teller, checks are ok at ATM. The cash isnt yours again until its credited to your account

That happened to me I was so scared I was like that's the only money I had and it took it 😭😭😭😭😭

no its their fault, they need to make him whole by paying back every cent he lost. and then pay double in penalties

Record yourself when using an ATM. Keep the recordings, to prove you did not make it all up.

Just had this happen today. Thankfully I have more 3$ tho. 1270$ is what it sucked away. It didn’t give me a receipt tho

A red car is always just sitting there unmoved

That happened to me as well

Taking cash for work, just like depositing cash via an ATM is just not a good idea. It doesn't matter what bank.

@Bramon83

2 жыл бұрын

Yah ok.

I would never bank with Chase or Bank of America

OMG ! I LIVE CLOSE TO THIS BANK THAT COULD OF BEEN ME BUT I'M SAFE NOW BECAUSE ITS 2021 NOW.

This just happened to me!

Tfs! All done with that bank for a couple of reasons. Heading to a credit union

The reporter is soo beautiful 😻

Chase ATM just took my money and did not deposit it. I'm so frustrated.

ATM MACHINES SHOULD HAVE ON CALL 24 HOUR MAINTANCE ATM IN ALAMOGORDO NM DEPOSITED $400. TOOK IT BACK JUST AS I WENT TO GRAB IT. STILL WAITING FOR MY ACCOUNT TO BE CREDITED THREE WEEKS NOW. MORE ELDER ABUSE.

Damn im bad at losing receipts i would have gotten reamed on this one..

I deposit cash to a teller !

This happend to me with chase luckily I had a receipt but soon after I changed banks

this just happened to me but at a bank of america atm

Never use chase if you have another option.