Awesome

there was an *Insect* in the daal 02:21 onward

Will anything happen if water spills on the top while hot while cooking

@prasanthvenugopal

2 ай бұрын

The glass is heated up only by the heat of the vessel on top. No issues if water spills.

Can we use a heavy weight Cast Iron Dutch Ovens on this which weighs around 7-8 kgs?

@PhilipsHomeLiving

Жыл бұрын

Hi, Manish. Thanks for sharing your question. 😊 We don't recommend using pots with a concave or convex bottom made of non-iron metal, heat-resistant glass, ceramic, glass, aluminum and copper, with a bottom diameter of less than 12 cm or more than 20 cm or if it weights more than 8 kg. A cast iron Dutch oven of between 7-8 kg would in this case be acceptable 😊 We hope this answers your question, if you have any more questions, feel free to message us at any time 🤗

in buttons secular red light not working in my induction ??

@PhilipsHomeLiving

2 ай бұрын

Hi there, thanks for bringing this to our attention. We're sorry to hear that something seems to be wrong with your Induction cooktop. Unfortunately we're not sure which button you're referring to, so we kindly ask that you send us a message on Facebook or X. That way we can assist you further! Hope to hear from you soon.

I've Philips hd4909. It needs servicing. Do you have any home pickup service?

@PhilipsHomeLiving

10 ай бұрын

Hi Rahul, thanks for your message. We're happy to see what we can do. Could you please contact us through Facebook, Twitter, or through our website, and let us know which country you're located in? Hope to speak to you soon!

Plese send me cookware link

Do you want to use a cast iron pot?

Please after I turn on the device and press the desired cooking button it just keeps beeping and no cooking happens. Any help?

@PhilipsHomeLiving

9 ай бұрын

Hi Mike, thanks for your message. We'd like to have a look into this for you! Please feel free to message us on Facebook, Twitter or through our website, and we'll get back to you as soon as possible.

Maximum weight it handel ?

@PhilipsHomeLiving

Жыл бұрын

Hi Ajay, we're not quite sure what you mean by this. How can we help you?

@PhilipsHomeLiving

Жыл бұрын

Hi Ajay, just a reminder that we're happy to help! Feel free to clarify your question so we can take a closer look.

@Sumit_Singh_

10 ай бұрын

​@@PhilipsHomeLiving how much weight can handle the induction

What is the function of preset button ?

@PhilipsHomeLiving

9 ай бұрын

Hi there, thanks for reaching out. Good question! The preset button allows you to decide how much time you want the appliance to work at in specific modes. So for instance, if you want to steam for a specific amount of time, you could select steam and then 'preset' and change the cooking time. We hope this helps!

@softreviewed

9 ай бұрын

1:13 what is this button do in the timeline

@PhilipsHomeLiving

9 ай бұрын

Hi again - unfortunately we don't fully understand your question, can you please clarify what you mean? Otherwise, you can also send us your questions regarding the induction cooker by messaging us on one of our Philips Home Living pages (Facebook or X). We will then do our best to assist you further!

@softreviewed

9 ай бұрын

@@PhilipsHomeLiving there is a button named preset in the panel right ? What's the function

@PhilipsHomeLiving

9 ай бұрын

Thanks for your reply. Did you see our first response to your comment? There we explained the function of the preset button. Let us know if you have further questions.

Hi,what is the actual time to boil milk,its using 45mins in preset menu...

@PhilipsHomeLiving

19 күн бұрын

Hi, thanks for reaching out. The time to boil milk using the HD4938/01 induction cooktop can vary depending on the quantity and initial temperature of the milk. However, 45 minutes does seem quite long. You might want to try using a different preset or manually adjusting the power settings to a higher level to reduce the boiling time. If the issue persists, please ensure that the cooktop is functioning correctly and consider consulting the user manual for further guidance. If you need more assistance, feel free to contact our customer support team.

@nagendrabr9138

19 күн бұрын

@@PhilipsHomeLiving yes,I'm confused in that, so only I'm using manual setting....

@PhilipsHomeLiving

19 күн бұрын

Thanks for your reply. We’re sorry to hear that you're having trouble with the settings on your HD4938/01. For more detailed assistance, we recommend reaching out to our customer service team through one of our social media channels or visit the support page on our website. Our team will be happy to help you resolve any issues you're experiencing.

Hello .. yah maine bhi liya hai ... lekin esame roti banane ke liye bahut jyada time le rha hai ? What is solution 😢

@Priya092

5 ай бұрын

Roti nhi parathe k liye hota h

Is this available in Bangladesh?

@PhilipsHomeLiving

9 ай бұрын

Hi Arif, thanks for your comment. As for right now, we don’t sell the Induction Cooktop in Bangladesh, unfortunately. We therefore kindly advise you to take a look at other retailers in your country. You can also try searching online on the modelnumber: “HD4938/01”. Hope that helps!

Which year launch this products

@PhilipsHomeLiving

Жыл бұрын

Hi Eyasha, thank you for reaching out, and apologies for the delayed response. Could you kindly contact us via one of our social media channels, so we can help you further? We’re available 24/7 on Facebook (to.philips/6052Mv8ro) and Twitter (to.philips/6053Mv8rU). One of our colleagues will then try their best to help you. Hope to speak to you soon.

Can you confirm the noise it makes

@PhilipsHomeLiving

2 жыл бұрын

Hello, we are not sure we understand your question. If you have an issue with a specific product, please let us know. We'll be happy to help!

@anandm6522

2 жыл бұрын

@@PhilipsHomeLiving they r asking about the noise decibels

i nee

I repaired two times within 1 year. fuse replaced - be careful before purchase this item.

hi grend son how are you boy

@soundwave6643

Жыл бұрын

Grend son here, i am fine but still unemployed, please send me the money from your pension.

First fix your after sales service Philips India. Your Services are worst in Hyderabad, such a big city. God knows what is the condition in rural areas. My induction complaint is still not solved from last 2 months and in October my warranty will lapse. Every time I talk to your customer service, they take 24 hrs time and next time they put my request on priority basis, which i don't know how is priority as i do not get any response. My ticket number is 1452389. Last time they even closed my ticket without even tell me anything and without fixing my under warranty induction cooktop. This has made me stay away from all Philips items forever.