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Passport Renewal Finally Approved! How to Edit and Re-upload Photo

Renew Malaysian Passport Online
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My husband recently renewed his passport online.
Filled out the application, uploaded the passport photo, all went well and submitted successfully. However he then received an email that says the application was rejected as the photo uploaded did not meet the required specifications. He is asked to re-upload another photo which meets the requirements.
The link to renew your passport: imigresen-online.imi.gov.my/e...
If you wish to know in detail the full passport photo specifications, Subscribe to watch the next video.
He then took another photo at different distance. Re-uploaded the photo following the link provided. The photo was rejected again.
Edit the Photo
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1. Use an online app to make the background white.
2. Edited the photo using MS Powerpoint or other editor. Insert the photo with the correct specifications. Right click on the photo and select Format Picture. Click on the Picture icon, and select Picture Transparency. Set the Transparency to about 65%. Insert the passport photo. Drag and overlay it on top of the transparent photo. That way, you can adjust the size accordingly matching the specific measurements. Also make sure there's more space on top. Delete the transparent image. Save the passport photo.
Re-upload the photo
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Click on the link in the email. Enter the current passport and ID number and Search. The system will search for your existing application which has been put on hold. Select the photo. Move the position by dragging it into the oval shaped frame. Adjust the size using the scroll bar. Make sure the head is not touching the oval line. Submit.
here's the link to re-upload the photo: imigresen-online.imi.gov.my/e...
Successful Upload
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Finally the upload is successful. Got an email on the same day that says - Application is ACCEPTED. Passport is ready to be picked up.
Went to UTC KL at about 5pm. The queue was only 15 minutes.

Пікірлер: 15

  • @faizfaki
    @faizfaki5 ай бұрын

    Good info. I also same situation macam nie - redo and redo

  • @seanyap5939
    @seanyap59398 ай бұрын

    Hello! thank you for your video 😄 Just wondering did the photo went resizing into a zoomed in version after uploading as Foto Crop / Dicetak Pada Passport? when upload process is done the proportion when abit zoomed in for mine and not much white head space on top, very confused 😢

  • @theresearchfiles

    @theresearchfiles

    8 ай бұрын

    Hi, the most important is the face has to be inside the frame. The space on top will then be adjusted accordingly. So before upload, make sure you have more space on top, it's ok, coz after the adjustment in the application tool, it will be cropped.

  • @muhammadhafizbinmustafha395
    @muhammadhafizbinmustafha3953 ай бұрын

    nice sharing…need to bring old passport too?

  • @theresearchfiles

    @theresearchfiles

    3 ай бұрын

    yes

  • @Ibodnano
    @IbodnanoАй бұрын

    Is it utc Pudu branch? Can we choose the time for collecting new passport? Go directly to counter 10 to collect passport on the collection date/time?

  • @theresearchfiles

    @theresearchfiles

    Ай бұрын

    Yes utc Pudu. You will receive an email saying your application is approved with the time/ date to collect, you cant' choose it. You can make an appointment, but you don't have to. they will let you know which counter to collect.

  • @Ibodnano

    @Ibodnano

    Ай бұрын

    @@theresearchfiles if I was unable to collect the new passport on the date and time mentioned in the email I received, so i should make an appointment through the website?

  • @theresearchfiles

    @theresearchfiles

    Ай бұрын

    @@Ibodnano ya you can try

  • @ahmadsukri682
    @ahmadsukri6823 ай бұрын

    Hi, jarak masa once dah approved uploaded gambar dengan email saying you can collect the passport within a day berapa lama ye?

  • @theresearchfiles

    @theresearchfiles

    3 ай бұрын

    My husband got his in a few hours, but some others got theirs after a longer time.

  • @Ibodnano
    @Ibodnano6 ай бұрын

    No walk-in?

  • @theresearchfiles

    @theresearchfiles

    6 ай бұрын

    Hi, Starting 11 May 2022, Malaysians can only renew their passports online. Exceptions are new applicants, senior citizens, people with disabilities, children under 13 years old, students and haj applicants, or those who encounter issues with online application such as their fingerprints in the system is either damaged/ missing, they could go directly to the issuing offices counter.

  • @kubeyran
    @kubeyranАй бұрын

    I’m not getting option to upload photo…

  • @theresearchfiles

    @theresearchfiles

    Ай бұрын

    Here's how to upload: kzread.info/dash/bejne/c3-c28dvmKqakaw.html You can re-upload the photo here: imigresen-online.imi.gov.my/eservices/myPasport?reuploadPhotoPMA