Omega Mart Employee Training Video - Unit 1.2 : Exceptional Customers
Ойын-сауық
Occasionally, America’s most exceptional grocery store has customers that require exceptional assistance. Learn how to make overwhelmed shoppers feel less whelmed, feat. hands-on hip-hop help from Nate & Hila.
SUBSCRIBE: kzread.info?sub_...
Check out Omega Mart
www.omegamart.com/
Buy tickets here:
tickets.meowwolf.com/las-vegas/
Video Credits:
Starring Cast:
Karen: Lava Buckley @lifewithlava
Employee in Training: Emily Rankin @eerankin
Nate: Nathan Oglesby @NateHila @nateandhila
Hilla: Hila Perry @NateHila @nateandhila
Supporting Cast:
Customer 1: Melanie Harris
Customer 2: Don Converse
Customer 3: Samantha Kade @samanthakade
Manager: Shontez Morris @them0rrisc0de_aka_taz
Crew:
Directed by: Emily Montoya and Tristan Love
Screenplay by: Julianne Aguilar & Benji Geary & Emily Montoya & James Longmire
Director of Photography: James Kwan @kwantification
Edited by: Alec Brown @RetrosModernLife
Original Music by Nathan Oglesby & Hila Perry @nateandhila
Narrative Production Manager & Editor: Michael Wilson
Executive Producer: Nicolas Gonda
Executive Producer: Michael Becker
Executive Creative Director MW Las Vegas: Corvas Brinkerhoff @corvas
Sr. Creative Producer: Tristan Love @tristanmlove
Creative Director Omega Mart: Emily Montoya @emilyamontoya
Senior Narrative Creative Director: Joanna Garner @joannabgarner
Narrative Production Manager & Editor: Michael Wilson @wilson_m_j
Head of Story: James Longmire @jimmylongmire
Producer: Brent Morris @brent.morris
Associate Producer: Isabel Zermani @magicisrealism
Unit Production Manager: Austin Ross
Director of Animation and Post Production: Brad Wolfley @bradwolfley
Post Production Manager: Jeni Nelson @miralajeni
3D Animation & VFX: Cynthia Beauclair @littlebigbangstudios
3D Animation & VFX: Ricardo Barros @littlebigbangstudios
Graphic Design Director: Lacey Adams
Graphic Design Lead: Sydnee Mejia @syd.mejia
Sound Design: Jeff Nelson donkeytown studios
Production Designer: James Hayes
Costume Designer: Erica Frank @ericafrankdesign
Production Coordinator: Lava Buckley
Operations Manager: Justin Wiemer
Executive Admin: Melanie Harris
Executive Admin: Victoria House
Studio Manager: Michael Warren
Accounting Assistant: Otgadhe Whitman-Fox
Office Production Assistant: J Keenan Wallace
Casting: Kathryn Brink
1st AD : Sam Pool
2nd AD: Jorge Orozco
Key Set PA: Scotty Leonard
Crafty PA: Aiden Viscara
Script Supervisor: Bobbie Sumberg
1st AC: Sydney Metz
2nd AC: Will Tatman
Add Camera Op.: James Longmire
DIT: Forrest Marsh
Still Photographer: Kate Russell
Gaffer: Theodore Bott
Lighting Console Programmer: Patrick Toohey
Key Grip: Michael Warren
Dolly Grip: Tobin Espeset
Dolly Grip: Jeremiah Phillips
Company Grip: Jeremiah Phillips
Company Grip: Avery Pelzman
Sound Mixer: Andrejs Prokopenko
Set Costumer: Kim Trujillo
Key Makeup and Hair: Daniel Casillas
Makeup and Hair Assistant: Katie Douthit
Set Fabricator Jonathon Long (Robot)
Set Dresser / Props: Carlos Martinez
Set Dresser: Talon Stahmer
Art Dept Coordinator: Christine Hayes
Set Medic: Jonah Sparks
Set Medic: Josh Spinello
Filmed on location in the state of New Mexico
About Meow Wolf:
Meow Wolf is an arts production company that creates immersive, multimedia experiences that transport audiences of all ages into fantastic realms of storytelling. Our work is a combination of jungle gym, haunted house, children’s museum, and immersive art exhibit. This unique fusion of art and entertainment gives audiences fictional worlds to explore.
Creating immersive art experiences that transport audiences to fantastic realms. #MeowWolf
Follow Meow Wolf online:
WEBSITE: meowwolf.com/
FACEBOOK: / meowwolf.sf
TWITTER: / meowwolf
INSTAGRAM: / meow__wolf
Check out Omega Mart
WEBSITE: www.omegamart.com/
INSTAGRAM: /
FACEBOOK: / omegamart.us
TWITTER: / omegamartusa
Meow Wolf
/ @meowwolf
Chapters:
0:00 Omega Mart Employee Training
0:17 Customer Needing Assistance
0:45 Signs of an Exceptional Customer
0:58 Singing Starts
Пікірлер: 705
Exceptional Customer: "I want lettuce" Employee: "You want everything from the shop" Exceptional Customer: "I want everything from the shop"
@munchie69
3 жыл бұрын
Yeah that's the video in a nutshell
@frankbrislin4378
3 жыл бұрын
I don't boogie to these deals , "Use the force." L😆L!!
@Zeroragnarok
3 жыл бұрын
Brainwashing
@munchie69
3 жыл бұрын
@Zeroragnarok Yes.
@tedboyse9503
3 жыл бұрын
Thats not how that works. They don't know what they are buying.
Anyone notice that they're going from the 80's commercials to a 90's sort of vibe? They're evolving. Run.
@MrFinchby
3 жыл бұрын
ok *AHHHHHHHHHHHHH!*
@nugget829
3 жыл бұрын
Man I can’t wait for the commercials are just going to be filled with Memes
@MrFinchby
3 жыл бұрын
@@nugget829 same
@thewholecircus
3 жыл бұрын
It's going full Wandavision
@justacat15
3 жыл бұрын
Dear god
"Green, with so many layers...." Someone has a crush on Shrek
@jasperfr
3 жыл бұрын
@Mikky Renee Shrek is love, Shrek is life.
@Liliana_the_ghost_cat
3 жыл бұрын
@Mikky Renee that's what she said!... but it was with lola bunny and not shrek
@catydoodles
3 жыл бұрын
Oof 00p
@tasertag7513
3 жыл бұрын
And round.
@isaacsrandomvideos667
3 жыл бұрын
okay
I love how it starts out as the kind of lame "rap" you'd expect a training video to have but the rhymes and beats get more and more intracite as it goes on.
@isaacsrandomvideos667
3 жыл бұрын
Zoe’s
@themasterprocrastinator4933
2 жыл бұрын
...I looked up what "intracite" means.
@3dgyt33n3
2 жыл бұрын
@@themasterprocrastinator4933 Whoops, typo
@KokoGogo1728
10 ай бұрын
@@themasterprocrastinator4933You mean intricate?
When the ice cream is suspiciously deadly.
@lipstickzombie4981
3 жыл бұрын
As a diabetic, all ice creams are to me. 😆🍨
@inoblivion4702
3 жыл бұрын
Sus
@mariopikaman1
3 жыл бұрын
WHEN THE ICE CREAM IS SUS 😳
@flamthrowr_
3 жыл бұрын
@@lipstickzombie4981 I’m diabetic and ice cream isn’t that big a deal for me. But everyone’s body reacts differently I guess
@redshuttleredacted6422
3 жыл бұрын
@@mariopikaman1 amogus ice cream!!!!!!1111!!!
Can't wait to help customers find Millllllllllllllllllllllllllllllllllllllk, and other amazzzzzzzzzzzzzzzing itemmmmmmmmmmsss.
@firstoffproductions1462
3 жыл бұрын
This comment is infected with a temporal anomaly. Please stand back [™€√÷}]℅€£ feet as dark matter spray is applied to fix the anomaly.
@kane2875
3 жыл бұрын
@@firstoffproductions1462 No worries,I have this covered. The Singularity can erase even a godly being from existence.
@angelazaplotinsky7491
3 жыл бұрын
@@kane2875 Hmm this omega mart seems interesting (Goes in for a few minutes) Hellllpppppppp meeeeeeee..........Su...evae....tnac....uoy..... (Omega mart is experiencing technical difficulties please stay by)
@Skullbat210
3 жыл бұрын
do you mean "gestating mammal liquid"?
@CosmaPaulaton
3 жыл бұрын
@@Skullbat210 ah yes, another fellow Omega Mart customer.
Exceptional customers are the best! Nothing like having an metaphysical debate over the nature of lettuce.
@munchie69
3 жыл бұрын
Yep!
@tinfoilhomer1535
3 жыл бұрын
THE VEGETAL KINGDOM GIVES BROAD BENEFIT TO THE HUMAN RACE. LETTUCE IS A METAPHOR. "LET US". IT IS THE MASTERFUL BOUNTY OF DIALOG CREATION.
@MadamFoogie
3 жыл бұрын
I thought she wanted cabbage. I'd be a terrible Omega Mart employee.
@Something-s0
Жыл бұрын
This is how im gonna act when i go to omega mart
Cool, never would have seen myself working at an abnormal supermarket.
@Human-lx2hs
3 жыл бұрын
Wdym abnormal? Everything seems fine in the store. Its not like there’s *[REDACTED]* material in it, right?
@munchie69
3 жыл бұрын
@Normal person Abnormal is a very tame definition of what Omega Mart is. I would rather say its *[REDACTED]*.
@munchie69
3 жыл бұрын
@Normal person Oh I see. Sorry.
@mintiistrqwberri5483
3 жыл бұрын
Could be a good part time job Everything seems normal
@magetsalive5162
3 жыл бұрын
OmegaMart isn't abnormal, it just puts the _super_ in _supermarket_ !
Can't wait to see some things from my home planet again! Ah, I'm starting to get homesick...
@JimPickensCultist
3 жыл бұрын
You can always visit using Omega Travel Agency on the corner of 3rd and 4rd dimension in city of Damnation
@TopazTimes
3 жыл бұрын
@@JimPickensCultist Thanks man! I hope I'll be going for the summer :D
@brendaurencio6015
3 жыл бұрын
same man it gets lonely
@dranplabs6716
3 жыл бұрын
Don’t worry fellow human we could use the human spaceship to go back since we are humans
@pranavrumala
3 жыл бұрын
it's been far too long
D-did they just make a training video for customers on acid? That’s awesome!
@viscountalpha
3 жыл бұрын
The irony is there's a Marijuana dispensary not too far from area 15.
@lilrawk
3 жыл бұрын
As someone that works a retail third shift, this is scary accurate to some of the encounters I've had with customers.
@lipstickzombie4981
3 жыл бұрын
@@viscountalpha Planet 13 right?
@commodore7331
3 жыл бұрын
I mean this is a regular occurrence with OmegaMart from what i've heard
@norbertwrinklesberg3325
3 жыл бұрын
How is this the first comment to mention this, I’m quite far down the comment thread?
Used to work in a grocery store in Florida. Can’t even begin to tell you how accurate and relatable this is. I once had a guy describe something as “small thing that grows on fruit.” Can you guess what it was? . . . . . Correct. It was Pistachios.
@moderninc.5295
2 жыл бұрын
Wow. 😂
@It-Will-All-Be-Okay-I-Promise
2 жыл бұрын
Well, he’s correct. Still though, quite a bruh moment.
Finally I can stop the creatures of the eighth dimension from eating the tattooed chickens without the help of the manager.
@munchie69
3 жыл бұрын
Tattooed Chickens? Hm, strangest thing I've ever heard of
@kioku119
3 жыл бұрын
@@munchie69 You don't know what you are waiting to watch do you?
@nathanmartyn2403
3 жыл бұрын
@@munchie69 you should buy some its grate
@kit-ekat8139
3 жыл бұрын
That's great. Btw I hate your picture
@thisisjoel7199
3 жыл бұрын
Eighth dimension fools always thinkin they know everything 🙄
When the rap started I was expecting a stereotypical "White media" rap song, the likes of the Pokemon Rap. Why the fuck did those lyrics flow so well together??
@victoryjamz
3 жыл бұрын
because it's omega mart
@skeppyfan1415
3 жыл бұрын
It’s o-o-o-omega mart and that’s what’s in store for you.
@sswvalture-fate318
3 жыл бұрын
Racist
@SollidnitrogeN
3 жыл бұрын
@@sswvalture-fate318 I'm white
@drakechaston9151
3 жыл бұрын
The Legend of Zelda is really rad, those creatures from Gannon are pretty bad! Octoroks, Tectites and levers too, But with your help are hero pulls through! Yeah! Get some! *Whiky, Whiky, Witt!*
NGL I worked the graveyard shift at a burger joint for years and dealt with a lot of fruitcakes. Ironically, they were often more polite than half of the sober customers. One guy was so high he forgot his order halfway through telling it to me, and yet still said please and thank you. The hell is your excuse, Karen?! Once you get past the EEEK factor, you see that the homeless/high/mentally ill crowd is actually quite harmless. They just want a burger or a place to rest for a bit.
SCP containment crew has been scrambled.
@dankboi1560
3 жыл бұрын
They are now employees for OmegaMart.
@omori3703
3 жыл бұрын
So this is what happened to that one site
@rossfischer
3 жыл бұрын
Those are really necessary when the ecru cones are out.
@arthurjeremypearson
3 жыл бұрын
Where they originally eggs?
@mariaj.bayarri8024
3 жыл бұрын
This is literally the factory, or maybe westhead-media or vikander-kneed.
Lyric subtitle corrections: 1:27 'Chi', not 'teeth' 1:36 'butter', not 'better' 1:41 'into', not 'in the' 2:11 'rings', not 'brings' 2:14 'gorgeously', not 'gorgeous leaves' 2:41 'if', not 'then'
Alright the premiere happened. I wasn't expecting a musical, but I'm not mad about it. So uh, what did everybody learn from this video since we're all planning on working at Omega Mart.
@GODOFAWSOMENESS1
3 жыл бұрын
Just toss items in customers carts.
@shaydystheshadowqueen9584
3 жыл бұрын
That contrary to previous belief, an Omega Mart based Wild Magic Sorcerer is possible.
@2verysnowyyy
3 жыл бұрын
That if a customer can’t decide on what they want just assume they want both
@kioku119
3 жыл бұрын
Exceptional customers need comfort. Make them buy everything.
@anonymoustrixiepixeline
3 жыл бұрын
Consumed too much OmegaMart produce? Convince them to buy more.
I love the (maybe) reference to disney's "exceptional guests" term, referring to like, jerks and peace disrupters.
@trimefisto7909
Жыл бұрын
For real?
"Help them find who they wanna be, not in the mirror they won't like what they see." Never before have I been so offended by something I one hundred percent agree with.
I love the little melody shout out to the "sounds for the supermarket" in the back of the song
@J_Goffik
3 жыл бұрын
Thanks for pointing it out, I thought it sounded familiar but I didn’t know that was literally the name of it until now lmao
@holycow818181
3 жыл бұрын
Took me another listen, but I just noticed it. Good one.
It would be cool if they actually hired people as "exceptional customers" as a way of testing their staff, like a secret shopper lol. I know they probably wouldn't do that in real life, but in the lore of the store, I think it'd make sense.
the only corporate rap song that is actual fire
Where can I apply? Is there an Omega Mart planned or my little town? Atlanta is on the verge of losing its quirkenfunk, if you get what I mean, kitty. This city needs a groove injection to balance the up-tight energy in the arts and such. We need an OmegaMart 👁 please come to us.
@JJ_lol
3 жыл бұрын
I want an omegamart in nc so I can buy mammal liquid and nut free peanuts
@christianmurray1986
3 жыл бұрын
Dont forget wake up spray
@ruler_of_everything
3 жыл бұрын
Omega Mart is sleepy. If you call it at its waking times of 1-9PM, it might crawl to your location.
@medexamtoolsdotcom
3 жыл бұрын
No of course not, this is something made by a small group of people and they set up their operations in las vegas. This isn't a real grocery store, it's essentially a little museum sort of thing, and it certainly isn't a chain and they have their hands full just maintaining the one they have.
@garbongo6721
3 жыл бұрын
YES I honestly really want to experience a Meow Wolf experience in Atlanta, because that’s the nearest city Where I live
This one has the "Don't hug me I'm scared" vibes cause of the song they're singing
1:57 This lowkey hits kinda hard. I like this part a lot.
1:38 There's a motif for "Songs for the supermarket" and nobody is talking about it. That needs to change now!
Can't wait to work at *Omega Mart* hopefully they still have glorboxes there, I heard they're restocking.
@munchie69
3 жыл бұрын
I'm sure they still have glorboxes, but they're running out fast since it's a popular item.
@Gatorade69
3 жыл бұрын
You guys are stupid and talking out of your asses. Think just cause you have the internet you have all the answers. They only stock Glorboxes around October. I should know cause I worked at Omega mart for an infinite amount of time.
@Mr3DGaming
3 жыл бұрын
@@Gatorade69 they might have leftovers in the back...
@Opossum_queen
3 жыл бұрын
@@Mr3DGaming yeah, just ask a employee to get one from the storage. They say that they only allow to buy one per customer, but if you ask nicely and sign some papers, you can even get a whole box of them.
0:10 alternate universe where karen's are actually good & caring people
Im here becausr im freaken going to get a portal gun
@ruler_of_everything
3 жыл бұрын
We're sorry, but as of The Reset, portal guns are no longer being sold in Omega Mart stores.
@warpedmine9682
3 жыл бұрын
@@ruler_of_everything Your not omega mart i want the Real Omega Mart tell me they exist
@SwizzleDrizzl
3 жыл бұрын
I'm gonna see if one of those banned lemons are hiding behind the shelves
@warpedmine9682
3 жыл бұрын
@@SwizzleDrizzl im just trying to get a portal gun
@ruler_of_everything
3 жыл бұрын
@@warpedmine9682 Real Omega Mart, the eastern branch of Omega Mart, unfortunately only sells food. We are sorry for this trouble, and hope we can make your Omega Mart experience an Omega Mart experience in the future!
at 0:58 when the song starts the song slaps bro
Be honest. This is a banger.
@2:27 When At The Mall dropped... I felt that.
One consistent thing I like is the 80s/90s vibe. It gives you the feeling it's been around... Quite a while.
New challenge: visit the Omega Mart while high as a kite On a second note people might take this seriously and do it. Don't do drugs kids.
@munchie69
3 жыл бұрын
Lmao
@loganreads90
3 жыл бұрын
They’d probably escort you out, out of character, and bar you from re-entering. Don’t do drugs kids, it ruins the artistic experience for everyone
@sushiibird7799
3 жыл бұрын
@@loganreads90 I originally thought of it as a joke, then realised people might take this seriously. Thanks for reminding me, good sir
@shiawasekappukekiful
3 жыл бұрын
Yeah, could upset the other visitors, still an art exhibit
@BTendercoaster
3 жыл бұрын
Except for the cool ones
This video gave me strong "please don't hug me I'm scared" vibes.
@mokana713
3 жыл бұрын
My first thought. Honestly thought there would be someone on the crative team that worked on both but I don't think so.
Haven't seen many other comments on it, but can we just take a moment to appreciate the little musical nod to 'Sounds for the Supermarket' ( kzread.info/dash/bejne/Z2uAvM-ycdG2ZrA.html ) at 2:27, it's a song that's been used in memes a lot and was originally intended to play in supermarkets too, so that's fitting! _Nice one._
@erikthetrainfan7768
3 жыл бұрын
Yes! I noticed it too! was looking for a comment about that
Hahaha all the acid heads going there to trip out. We got a guy licking the walls again... Another exceptional customer ❣️
I love the whole aesthetic of this place, it fills me with pure joy
"We're specialists, you're helpless" The writer of these raps has worked in retail, food service or hospitality before.
Is it wrong if I find the song suprisingly catchy?
Maybe we should offer the most exceptional customers a subscription based, automatic, desire-realizing, multi-dimensional shopping cart. It could beam their purchases strait to their fog space freezers for a somewhat relatively small-ish but sufficient monthly fee.
@munchie69
3 жыл бұрын
Ah, that is a great idea.
@rossfischer
3 жыл бұрын
You should apply at DART.
so that's how they find money to open interdimensional portals
Tbh this is a bop
The generic 70s grocery shopping music sample fits so well here.
Man omega mart seems like a fun place to work in -and get lost inside while slowly going insane over the products they produce-
Getting a real "Dont hug me, I'm scared" vibe from the rap.
Woah 1:40 sounds like they took a sample from that one song that use to play in grocery stores in the 60s
This is genuinely a bop
is no one going to mention the customers face was coming off during the lettuce description
I almost almost 100% certain exceptional customers are the people that come to omega mart to trip dick HAHA When they said “offer him water” cause he was seeing demonic shit in his ice cream that gave it away for me 😭😭
The exceptional customers are me at every store ever.
Absolute bop is it on Spotify
This is the best song I've ever heard who let this happen
"It was green and had layers"...Oh so you're looking for Shrek.
Ok but can we talk about the fact that that one guy was having an existential crisis over his soft serve being god or a demon?
@lemondemonfangirl1337
2 жыл бұрын
if you see a face like that in your ice cream, having an existential crisis is reasonable.
I saw a construction site and the sign mentioned the word omega and had the omega mart logo in it :///
@glitchedoom
3 жыл бұрын
The logo as in the Greek letter Omega?
@3dgyt33n3
3 жыл бұрын
The logo is just the Greek letter "omega" so it's probably just a coincidence
Don't worry, definitely real customer. There ARE so many layers. There truly are. And I see them.
Its time for Ωmega mart
1:32 The fact that I own a mirror just like that makes it a little bit more special to me
Omega Mart is so amazing. It's too bad I live so far away from it.
this show makes me really happy! Like coming home from a trip
I worked in a grocery store for over 5 years, customers are really like this.
I hope to find myself in the background, that's the kind of thing I expect from these interdimensional video
This is a surprisingly familiar experience at the store where I work, which I'm pretty sure doesn't have any interdimensional portals.
0:52 I love these drum beats! They sound beautiful 🥁🎶💕
“They don’t know which product they want, say *yes* .”
1:37 goes hard dont even pretend it doesnt
i love the "attention all shoppers, please remain calm if you think you're seeing monsters"
"Honey, how was the video?" "Yes"
I have a feeling that this will come up in a later video, but what should we do if a customer happens to get hurt? I know it's something that we wouldn't want to happen, but at the same time I'd like to be prepared in case it does happen.
can you please put this on spotify this bangs so hard 🙏🙏🙏
I love that they took the sample from that plus crier song
Ok but WHY DOES THIS SLAP?
Taking advantage of distorted minded customers is always fun
The energy in these is something special and i'm here for it
@madisonhughes5049
3 жыл бұрын
Also why is this such a banger 😂
This is such a jam
@catydoodles
3 жыл бұрын
Yeah
Cant wait to get started
These videos have such high production quality. Amazing
Wandavision meets analog horror a la Local58. I love it.
yo i have no idea what this is but the music is fantastic, like literally such a fun flow!
cant wait to work at OmegaMart and make sure the *[REDACTED]* stay inside the portal of ultimate *[REDACTED]* and clean the *[REDACTED]* spillages that happen from time to time.
2:15 don’t buy those oranges! I bought one to feed butterflies and they grew a hands and a human mouth and became as large as a dinner plate and they won’t stop talking about birdwatching.
@nobodynoone2500
2 жыл бұрын
The real issue is how racist against bluejays they are.
Having worked retail I can say this is dead on accurate.
I need more of these!
I was definately an “exceptional customer” at convergence station. Big shoutout out to all the actors there who picked up on it answered all my “exceptional questions”
the funny thing is, this is literally what they teach employees. "Good customer service means helping customers find what they're looking for. Suggest related items, so you make sure they have everything they need. Getting a printer? Suggest ink, printer paper, or both. Getting a notebook? Suggest pens or pencils."
All I have to say is this video is EXCEPTIONAL. I'll just have to watch it more!
Can't wait !
Wow, Those customers sure were Exceptional!
Every omega mart video makes me wanna dance to the music. I love this
I feel like this could serve equally well at any retail store.
this is a banger 😳😳
**inhales** O O O OMEGA MART YOU HAVE NO IDEA WHATS INSTORE FOR YOUUU
This is an absolute bop
If an exceptional customer asks for the manager, tell them they're the manager!
I hate how this is gonna premiere when im in school 😔
@munchie69
3 жыл бұрын
That is sad indeed.
@TheWorldSpinsSlowly
3 жыл бұрын
Me too Just fricking sad.
@ledo2509
3 жыл бұрын
Same
That last minute was pure bars
These songs actually go hard af though
We need this in the UK!
Sooooo... basically a training video to babysit the visitors who drop acid. Very nice!