A manager sending his employee to refuse a guide dog, and thereby break the law, is a shameful coward.

I would rather have a service dog in a restaurant, a cab, or on a plane than a bunch of bratty kids

@daniellemccarthy903

3 жыл бұрын

Yes! Brats are screaming and nobody says anything. A manager asked a woman to leave because it was upsetting other customers and it made headlines and there was uproar. Yet blind people with service animals are turned away from cabs and businesses 😠

@ronnierowe7580

3 жыл бұрын

You are one hundred percent right

@davidmbeckmann

3 жыл бұрын

I agree with you, but I don’t want a dog either. Especially the little shits that sit in bitches purses.

@daniellemccarthy903

3 жыл бұрын

@@davidmbeckmann or the spoilt, vicious little things that yap and snarl at everyone.

@brassholio

3 жыл бұрын

@@daniellemccarthy903 service dogs are trained to not do that, but I agree about the yappy little rodents.

People don't realize how much training goes into seeing eye dogs. That is why guide dogs are so quiet and well behaved.

@fazbearalice1168

3 жыл бұрын

They are just gelouss

@paulshallbetter1080

Жыл бұрын

But again, dog guide (the generic term; "seeing eye" and "guide" are trademarked names) handlers might be bad, lazy or careless. Even the best trained dog guide can go wrong quickly, particularly if the blind person doesn't regularly work with the dog to reinforce its training.

@capcompass9298

9 ай бұрын

$30,000

It is absolutely inexcusable to deny someone because of a service dog! What kind of ignorant morons would do that? It is illegal and inhuman. Shame on them and great job fighting back:)

@huegrekt6840

7 жыл бұрын

Elizabeth Adams One of the reasons they refuse is because so many people buy a harness and say it's a service dog just so they can take their family pet everywhere. Stores should just ask for your disability badge so they know you are not faking.

@MissingSirius

7 жыл бұрын

I'm not sure you're legally allowed to ask for a disability badge.

@Justiceforpets

7 жыл бұрын

I agree with you on this. We had a guy come up to the triage desk (I work in emergency) stating his complaint and symptoms. He had a dog with him, saying it was his service dog. We let them both in and he ended up staying in our short stay unit over night, the dog was even on the bed during the night. We get several service dogs coming with their owners but the reason this one is different is because I could tell this dog was no service dog, but felt no reason to interrogate him. The dog was a mixed breed (which is not unusual) but he was an intact male (which is why I knew he was not a registered service dog) I love dogs and people who rely on them and it felt good to be able to be part of a team who quietly facilitated this rare occasion.

@GhostvaperYT

7 жыл бұрын

disability badge??? what badge? i do not have a badge? what badge is this? you may be referring to a driving badge for parking? well they do not drive! they do not have a badge! and WHY SHOULD THEY SHOW ANYTHING! - faking.....seriously! wtf

@MissingSirius

7 жыл бұрын

GhostVaperYT - People abuse the system by pretending that their untrained animal is a service animal. Since you can't ask for proof, they can get away with it. The animal then behaves badly, making it look like a service animal has behaved badly. People then get worried about letting service animals into their establishment, causing people with real service animals to get denied. People DO fake that they have a service animal.

seems like there are a lot of apologys after being turned down. that's just not right especially from big chains like superdrugs. harsher punishments and more prosecution should help

That is disgusting. People who do this to someone who is visually impaired should be blindfolded and told to walk around the store or area unaided and see how far they get. They would soon realise how difficult it is.

If it were me (or a friend of mine), I would refuse to leave. Tell them to call the police, the law is on your side!

@katedunno1230

7 жыл бұрын

Browniethehamster139 In the U.S. I was refused entry into a Chinese restaurant. The manager said my dog was to small to be of any service to me. I told her that he was a medical service dog and to call the police. the police made her let my friend and me in. after we sat down in the restaurant we got up and left. the lady was very mad. I.would nof eat food there after the cops gave her so much hassle.

@zacmosier1715

4 жыл бұрын

@@katedunno1230 That's what needs to happen. Have the business call the cops. When they're in the wrong, maybe they will learn. Not to mention, like others have commented, take them to court for a pile of money. That way they dont forget.😊

@Ash_Rein

3 жыл бұрын

Keep in mind that the police don’t always know the laws they’re supposed to protect. There’s a lot of stories where people do call to have their rights protected and the cops actually try to side with the business and say that they can’t prevent someone from denying service to a person with a service animal. It’s completely against the law and usually results in some kind of lawsuit but it happens a lot

@rebeccawilliams139

3 жыл бұрын

it's extemely dificult when you're actually in that situation though. your anxiety is already high, you're angry, you're upset and on top of that it actually makes you feel like you're an inconvenience and a problem. it's a horrible thing to go through and i know when i was in that situation i didnt want to get police involved, i gave them the information i had about the laws and i told them id be reporting them and soon realised theres nothing i can do, i contacted the equality human rights commission and they helped me write a letter to them whihc they never responded to and the next step was taking them to court which i cant afford.

@blundy3788

3 жыл бұрын

@@rebeccawilliams139 yeah exactly its much easier said than done. you'd just want to get away from those horrible people. i cant believe they didn't reply. you could look into disability mediation with the centre for resolution

Well, that's discrimination as well as illegal if places don't accept people with guide dogs!

It's really stupid on business owner's part because this is bad for business!!!!

@julieenslow5915

3 жыл бұрын

Here's the problem. People with a guide or support dog are generally doing ok and don't cause trouble. But nosy people who are germophobic look at all that fur and freak out and THEY complain to the business owner. You are disrupting their enjoyment of the mall or the restaurant or whatever because you have a "flea bag with germs" here contaminating everything. So the business owner hopes you are easy and ill informed and they try to run you out. In so doing, they break the law. Bottom line - call the police right then and there. And then press charges. It may take a while but the business community will get the message.

@julieenslow5915

3 жыл бұрын

PS Business owners also need to know that the people who try that routine on them - will do it again on other matters. Once they know the business will cave to pressure they will continue to find a way to apply pressure. They may have money but those are not the kind of customers you want.

This stuff honestly blows my mind. I remember being told about guide dogs as a kid when I first saw somebody with one in a shop. I seem to remember getting a visit at school about them as well and a friends family were puppy walkers. I genuinely thought everyone knows that guide dogs are allowed everywhere, no questions. Something has clearly gone wrong.

Im a Taxi Driver and working dogs are very very welcome anytime. I would rather have a working dog in my taxi than a person. They are incredible animals that should be worshiped not rejected. They are working dogs for a reason and the person they accompany need assistance. One day that could be you.

@JadenYukifan28

Жыл бұрын

Some Companies here in America allow people with Service Dogs access to the taxis, but it's the drivers of those Taxis that are the problem.

@mikemccolm8311

Жыл бұрын

What a sound, switched on and compassionate guy... Top "Cabbie" wish there were more like you!

@capcompass9298

9 ай бұрын

Goodonya, but there are taxi drivers who believe ALL dogs are unclean and drive away leaving blind no way of identifying them. ILLEGAL!!!

Yes, it's illegal and I, too, have had toruble. I'm sighted but going deaf. Wonderful to have had ears that work. I've had the police called on me -- the officer walked in, smiled at me, "Oh, hello!" and told the man who phoned he was breaking the law, not I. Another time A woman followed me around in a store until I said, calmly, "Call the police. Please phone them. I'll wait right here." She did not phone. And my husband said that I went out ever so much more.

@DCJNewsMedia

2 жыл бұрын

Ty God-bless you and your family 👪 ADA advocate... Chief

@JadenYukifan28

Жыл бұрын

@Margie S I'm assuming since she was caught following you and your explanation, that she realized her mistake?

@capcompass9298

9 ай бұрын

My mother needs a hearing dog. It is so small and quiet hat most people in eateries don't even realise there is a dog there until a fire alarm goes off.

It never ceases to amaze me at how disgusting people can be, I never knew shops and work places, no less, where doing this to people, it is hard enough living with being different, but to deny access and belittle people this way is, as I said, disgusting. Let's start prosecutions!!!! Sorry is not enough, actions speak louder than words, stop being d heads

@frankzappaspussy7362

3 жыл бұрын

how about if naked people want to go shopping ??

@garyk1334

3 жыл бұрын

Yeah you've only got to spend some time on social media to realise the world has been infested by morons with no soul

I'm a pre law student who is blind in the us If I see that crap happen you can imagine the fun I'll get to have lol

@tommyatkins2527

6 жыл бұрын

Potato in the raw sue the fuck out of them buddy

@marcar9marcar972

6 жыл бұрын

Potato in the raw good on you

@aspiknf

4 жыл бұрын

A pre law student using bad words...tut tut

Dogs are ace, most people not so...

@tooyoungtobeold8756

3 жыл бұрын

Some people.

@dmg7111

3 жыл бұрын

@@tooyoungtobeold8756 Sadly. Far too many.

if i were with my mum (who has a guide dog) i would have filmed the incident(s) and given them to local media and told them that I will have you prosecuted. quite simple really they are breaking the law.

@tobeytransport2802

4 жыл бұрын

GhostVaperYT they should definitely educate poeple though because probably 80% of poeple don’t udetrstabd that guide dogs are allowed

@GhostvaperYT

4 жыл бұрын

@@tobeytransport2802 I know, right now we have an issue with a Muslim lad who visits his grans grave with his guide dog. The Muslim community are angry about it and not very nice to him about it as they say their religion does not allow dogs and it is disrespectful! Well I don't care what they say I told him to continue visiting his grans grave and I will go with him and smack anyone who abuses him and his guide dog. You can read about it here - www.thetelegraphandargus.co.uk/news/18203277.blind-man-faces-guide-dog-abuse-scholemoor-cemetery/

People cannot convince me they do not know about the law. There needs to be a stiff fine applied quickly and often.

@paulshallbetter1080

Жыл бұрын

In the U.S. there is s stiff fine for not permitting dog guides for the blind (unsure about for other disabilities). I believe the fine is $500.00 per infraction, but unlike other fines, these fines are paid directly to the blind person via the government. Now comes the next problem...allowing your dog to become filthy, smelly and unkempt, then going into a restaurant or medical clinic, just baiting someone to refuse the dog, in order to get the money from the fines.

@kestrimurgel5155

Жыл бұрын

Sadly, that isn't an option in the UK. It's down to the owner to sue the place where they've been refused.

@qq84

11 ай бұрын

@@kestrimurgel5155 Then the owners have to sue.

Ive been told by my manager you have to leave, no problem, I'll just call the police and let them sort it out.

When I was in the military I was in a tavern in Charleston SC in 1968. Three Marines came in but the bartender refused to serve the Marine that was black. Every man in uniform (about twenty of us)got up and walked out with the black Marine. That's the way it should go if a service dog is banned.

I just can't understand why people don't use their common sense and think they have to be prejudice! This makes me sick, absolutely unacceptable.

@qq84

11 ай бұрын

It's not about common sense. They're criminals. They'll commit the crime as long as they believe to get away with it.

It’s against the law under the equality act of 2010 to refuse access or turn away someone with an assistant or guide dog

In the USA we have the Americans with Disabilities Act (1990) and it is a $10,000 fine to refuse admission to a person with a service dog. That doesn’t mean that everyone who works in a business understands the law--in fact many local police and sheriff’s departments don’t understand the law. These are NOT pets. They are utility working dogs. My last service dog who died at the age of 12 last year was the sweetest English Cocker Spaniel in the world..trained and could warn me of seizures BEFORE I had one so I could take medication to PREVENT the seizure from occurring. So if a business person wouldn’t allow us entrance I HAD to learn not to take it personally because it DOES feel as if I am the one who is being shut out. I learned not to get angry--just took a picture of the person, got their name and then sent a handwritten letter to the CEO of the chain store (or the private business owner). The owner would ALWAYS get back to me--“I’m so sorry--please come back”--might even get a gift card--but I didn’t do it for “free stuff.” I wanted to make it easier for the next disabled person. If I go into a restaurant I ALWAYS ask the people nearby if it’s okay to sit there--some people are terrified by dogs or are allergic to them--so I don’t want to disturb their meal. 99% of the time people are happy to oblige and then ask “Oh can we pet him??!!” Just try to be nice to folks. Just remember: 1)We are disabled. 2)These are NOT pets. 3)We just want to have an equal chance at life..and that is why we have a federal law for service dogs. It costs $50,000 to train a service dog--these are serious working dogs--I’m training my new puppy on my own as I can’t afford $50,000. Dogs are amazing in how they can help!

@GhostvaperYT

7 жыл бұрын

i think you attitude is correct. i have a mobility scooter and i always ask is it ok to leave it here in store / or if at a meal i make sure it is not in anyones way. a dog is a work dog, it is basically your equipment while working and it should be under the table normally. my mums guide dog sits under table at meals you do not see it.

@drew856856

6 жыл бұрын

im so sorry you have to go threw things like that. i hope the training goes well for your puppy. i think you should be given free training. i hope everything works out for you. mabey you should try starting a gofund. if 10,000 people give 5 bucks then thats your money rite there. agian im sorry to hear about your struggles.

@Mistfall254

5 жыл бұрын

Yeah my folks are not able to spend 50k on a program dog so we went to Fayetteville NC and bought a Standard poodle pups to train ourselves, and I just purchased her gear last night she is 2-3 years of age

@paulshallbetter1080

Жыл бұрын

$10,000. No. $500.00. And ADA only really covers access to government buildings or government contractors, government subsidized entities and the like. The ADA (the least enforced law in the U.S.) is a largely useless piece of legislation that 32 years later still has no real teeth. Unemployment among blind Americans is right around 80%, and those who are employed are often, under a different law, paid much less than minimum wage, because the work is certified as "sheltered" employment. Here are a few tips for people regarding service animals: 1. Keep your animal clean. Please. This includes cleaning up the dog's feces. 2. Carry some form of documentation that states that the animal has been specifically trained by a recognized institution. 3. Don't get angry at ignorance. Many people instantly react negatively and forcefully to challenges to their presumed "rights." 4. Please. I know the dog makes you happy...but iit has not been carefully selected as a puppy, gone through a rigorous period of training, etc. DO NOT LIE AND BRING THAT MUTT ON An AIRPLANE. There are several recognized "schools" which train dog guides for the blind. Here's a short list: 1. Guide Dogs for the Blind ( 2. Seeing Eye 3. Leader Dogs for the Blind 4. Pilot Dogs for the Blind. I am always suspicious of dogs trained by self- appointed, uncertified dog trainers. There is a fellow I know who, simply because he has two blind family members, believes he is qualified to train dog guides. BTW, work harnesses do not always carry the logo of the school or charity which trained the dog, and replacement harnesses are easy to get. Thus, there is a small number of blind people, who legitimately need the service dog, but who have badly trained animals. A well- trained guide dog never stops training. A well- kept dog guide doesn't stink, behaves very "professionally" and does not misbehave when in harnesss.. By the way, please. Dogs are lovely, we love dogs etc. But if you encounter a blind person who is working with a harnessed dog, don't even *ask* to pet the dog. The harness means that the dog is working and must not be distracted.

I have a PTSD service dog in Canada. I’m told a lot that she isn’t s a real service dog, stating they provide emotional comfort and should be considered an ESA. However, she was trained for two years from a certified service dog school that also trains mobility, autism, medical alert, and PTSD dogs before she was purchased for $30,000 Cdn for my disability assistance. The amount of skills and tasks she performs are beyond the required basic three tasks, and not one of her official tasks are emotional support. They give emotional support because those with disabilities aren’t alone anyone and it’s a natural bond that happens but service dogs are working dogs that are highly skilled and task trained to make our world more accessible. It seems that no matter how much education is out there, accessibility is still a challenge whether it’s SD access, wheelchair accessible entrances and interiors in businesses, and unfortunately it seems more and more we have to prove our disabilities to be allowed equal access, which doesn’t allow us a lot of privacy. Thank you for your videos that are wonderful advocacy tools.

Publish names of businesses refusing access to service dogs on the internet and social media so the public can boycott them nation wide...

taxi drivers can lose there licence. for refusing a sevice dog . just ask for the badge number and report them to the local council

@RoraighPrice

3 жыл бұрын

-what about gypsy cabs or uber/lyft for that matter. there unregulated and I bet the main complaint like in hotels is haveing to clean up afterwards.

@BALDYMANS123

3 жыл бұрын

@@RoraighPrice im talking licensed Hackney or Private hire. as both have to have a Enhanced profile Check before there licence is granted. I would not use a unlicensed car or driver.

That is super sad. Shame on these buisness owners/ employees.

If I ever saw any business refusing a blind person because they have an assistance dog I would lose it!!! Id call the police myself and then block anyone from leaving, including all staff and the customer in question and of course the Dog. I work in a supermarket and one of my regulars is blind and he has a beautiful black lab called William. There's a reason guide dogs wear the yellow work kit so we know they are needed every second. I would quiet happily blindfold the member of staff who refused the customer entry and see how they like it. They would then understand why the dog is so important. I give to the guide dog charity every month and will continue to do so for as long as guide dogs are needed. God people are so stupid for refusing entry to a blind person and their dog, you should all be utterly ashamed!!

I wonder why the guy needs to ask 'Is that ok that I have a Guide Dog?'..... Of course it's ok! In fact, it's illegal to not admit service dogs, and their users/owners. I can't believe this still happens in 2017. SHAME!!

@akumanightthorn

6 жыл бұрын

Gaggy Mott Right?! That's like saying "can I have my wheelchair with me?" Why would you ever say no.

@digdeeper3123

5 жыл бұрын

he's testing to see what they say. he's an advocate as well as a guide dog owner.

@lindadaulby

5 жыл бұрын

Gaggy Mott, it's still happening in 2019.

@Ash_Rein

3 жыл бұрын

It’s still happening in almost 2021

Well those companies need to be called out!

this is sadly very real I live in America and have an assistance dog and my school is making me pass all kinds of unnecessary and expensive tests for me to be allowed to bring him on campus. it just feels as all the extremely hard work you put into training your dog and working as a team is disregarded and it really hurts. I right now am living in fear of not getting the test passed on time before my school opens back up and being denied my service dog who makes my independence possible.

@virginiacorcoran1326

Жыл бұрын

The ADA specifically says you cannot be forced to prove your disability, or to prove that your dog is a registered guide/assistance dog.

@The_InfantMalePollockFrancis

11 ай бұрын

That's the price of demanding your pet to follow you around. Unless you are deaf or blind, you don't need a guide dog. An emotional assistance animal, too bad.

@The_InfantMalePollockFrancis

11 ай бұрын

​@@virginiacorcoran1326That's really convenient cited often. Too bad too many people pass of their pets as guide dogs. That ADA stipulation will never be enforced because dog people are weird and should not be enabled.

@SuperMichelleDJ

3 ай бұрын

It's against the law for anyone to force you to prove your disability.

Wow I've never met a guide dog that presses the button

@GhostvaperYT

7 жыл бұрын

yes they can and do. my mums opens doors.

@lavitadogtrainer444

4 жыл бұрын

My service dog (USA) can open and close doors, open and close the fridge, push buttons, undo zippers, bring me and open my EpiPen, bring me an uncapped my inhaler, and do so much more. I started with the Cavalier King Charles spaniel but needed to switch to something larger so now I use a Siberian husky. I needed something with a little bit more of a sharper wit than a lab or golden retriever. ;)

@lavitadogtrainer444

4 жыл бұрын

Hahaaa. I mean no disrespect to them. They are both lovely breeds. I meant that I need a more independent, strong willed breed that can go for hours and have the strength to pull me forward. A husky is a better fit for me than a lab and golden. Also, I never had to worry about my lab puppy, golden puppy, or GSD puppy opening the doors on their own. My husky taught himself at 4 1/2 months to do it. That skill I actually needed once to let paramedics in to come get me. I’m just blown away by my current dog and Like my other retired dogs I’m already dreading the day I have to replace him. :(

NICE TO SEE ZAC ENJOYING A RUN ROUND THE GARDEN WELL WORTH SPONSORSHIP, MY WIFE IS BLIND AND IT BROUGHT A TEAR TO HER EYE.

@GhostvaperYT

7 жыл бұрын

thank you for sponsoring, my mum has a guide dog and it has changed her life.

If I ever get a job at a store or restaurant I will make sure the owner doesn’t kick any service or guide dog users out and if they ask me to kick them out I’ll refuse even if it means being fired I would rather be fired then kick a disabled person out of a store or restaurant.

@4TheRecord

5 жыл бұрын

If they fired you for it you could even take the owner to court for unfair dismissal since no employer can compel their staff to break the law.

Wonder what the muslim mayor of London thinks of all of this?.. Good luck guys!

@TrueNovice

8 жыл бұрын

My guess is the Muslim mayor of London believes forcing Muslim owned businesses to allow service dogs (as the disability law requires) is a vicious attack upon Islam, and the teachings of the Prophet Mohammed (Praise be Upon Him). This will only provoke further Muslim violence, and the West will have only itself to blame for it. Also Trump must also share some of the blame by his incendiary anti Islamic comments which will also provoke the Muslims to even greater violence. And the enlightened Muslim mayor will of course be once again praised by the media for speaking out against intolerance.

@f8tempter1

8 жыл бұрын

TrueNovice I can't figure out whether you are an apologist for islam, or sarcastic? Preposterous and illogical that you say the West is to blame for violence on the part of muslims! Anything that someone says, despite how unsavoury it may sound, that results in angry mobs of muslims committing acts of violence only serves to prove how dangerous this "faith" really is to humanity, and needs to be outlawed and eradicated, the sooner the better!

@f8tempter1

8 жыл бұрын

TrueNovice Are you muslim?..

@TrueNovice

8 жыл бұрын

Nope

@f8tempter1

8 жыл бұрын

TrueNovice Then why do you make asinine comments like this: "Also Trump must also share some of the blame by his incendiary anti Islamic comments which will also provoke the Muslims to even greater violence."

Try getting an Uber in the states. Then get refused four times in a row. Then be promised it will never happen. And try to use Uber once more and then refused four more times in a row

@GhostvaperYT

7 жыл бұрын

I am not in USA but do you not have laws against this?

@Ash_Rein

7 жыл бұрын

GhostVaperYT the laws aren’t really reinforced. The driver drives away. The police don’t care. And if the company does anything, it’s long after the driver refused service

@GhostvaperYT

7 жыл бұрын

oh well then i guess you will just have to put up with it. it's a case of put up or shut up then. Either that or you take a stand and goto your local person MP or congressman you have there and try to get a group of blind people together. i bet there are 1000's this effects try to get some support and get this put right.

@Ash_Rein

7 жыл бұрын

GhostVaperYT Uber has been sued over this. They settled out of court. On Paper, a Company Like Uber Says And Does All The Right Things Which is to Have The Proper Documentation. In Many Cases they do get Rid of their drivers For Refusing a Person Due to Their seeing eye dog. However, for every one person they remove off the platform three take that driver’s place. it’s also a matter of many of the drivers cultures and lack of understanding or caring about the policy that interferes with them following the policies and laws. as stated, The driver should be find over $1000 for refusing a person with a seeing eye dog. this is not the case though. The Driver usually just doesn’t understand the law due to language barrier’s. They understand just enough to use the application and make money from it. They Rarely Are Told That They Cannot Refuse a user With the seeing eye dog. If They Are Told, They Either Still Refuse Becauase they have never had to pick up a blind person with the dog before I don’t think that it’s actually a reality for them. similarly, The chances of them picking up a user with a seeing eye dog after someone like me so slim, that it’s an anomaly to be ignored. like I said, if they are taken off the platform, many many others take that one person’s place and the cycle continues. multiple factors are prevalent in this issue. going to the police does nothing because the police say they have bigger issues to deal with. going to Uber resolves nothing because they do not believe it is right and encourage the user to report the incident. The drivers don’t care because it’s something that isn’t important to them. The only person that has to deal with it on a constant basis is a person with a seeing eye dog who is regularly refused and discriminated against.

@GhostvaperYT

7 жыл бұрын

i get what you are saying bro, just fucking makes me angry as hell. if i had a car i'd offer a FREE service for disabled people. FREE, just pay the fuel thats it so it doesn't cost me. I'd do it voluntary a few times a week.

Unbelievable, what's wrong with these people! They have a service dog for a good reason! Why would you deny them access or entrance. So wrong. I cannot believe this still happens in 2020. Shame on those people who make it more difficult for them than it already is.

That's rediculous they have rights for their independence and safety.

@ratingram2901

6 жыл бұрын

I have been. reduced access and im. a guide dog user over15 years if book taxi. I tell them on phone but had bad experience with dog. at ranks. and also had them just drive pass we have a law. what should be carry out

Simply refuse to leave. If they harass you, call the police. People must assert their rights.

That's so messed up. I would say, "well tell your manager to call the cops because I'm not leaving, and if I go, it will be in handcuffs." I don't know....Maybe it's because I don't have a guide dog that I feel like I'd have the cahones to stand up for a right like that and I'd be willing to make a scene.

I used to work in food retail and a lady used to come in with a guide dog who used to eat anything she could reach. She was a lovely dog, but it was such an awkward thing trying to figure out how to ban a guide dog without getting a backlash.

@julieeverett7442

3 жыл бұрын

that, unfortunately for the lady, IS one of the reasons a service dog can be banned, not properly trained

@SuperMichelleDJ

3 ай бұрын

Ring up the guide dog company where this lady was at and they will take her guide dog away for mishandling the dog. if people are allowing their dogs to eat food at the shops, that's their problem, not the dog.

Unfortunately this is a Universal Problem and one which needs to be Stomped On real quick. So if you Witness it happen, get Involved and Offer your Services for any Prosecutions which might arise.

Genuinely this is all they need to say: “what you’re doing is illegal, I’m calling the police.” And follow through.

@kestrimurgel5155

Жыл бұрын

It's a civil matter. The police can't arrest the manager. Shame, really, it might concentrate a few minds.

I've been partially sighted for 23 years I was also diagnosed with epilepsy in 2012 I applied for a guide dog in 2016 and I was told because I was "perfectly mobile" I wouldn't need a guide dog I see hundreds of blind people with guide dogs, and I think "that should be me" But apparently I'm too mobile!

@likeabunnie

5 жыл бұрын

ayrshireman94 *hugs* I'm so sorry to hear that... It really sucks how many are in need of a service dog but unable to get one. It is possible to owner train a service dog... It's certainly not easy, but there's info online about it, I like the KZread channel "service dog vlog", but there's a lot of great info around... I hope that gives you some hope that there's options! Best of luck!

@ayrshireman94

5 жыл бұрын

likeabunnie I don't let it upset me now As I now have a beautiful fox red Labrador called Frankie My mum and dad bought him after I received this news I'm now epileptic and Frankie (who hasn't had any training whatsoever) have saved me from every single fit

@ohwell2790

5 жыл бұрын

@@likeabunnie: I knew a woman who had black outs and had a dog, but she drove a car, what gives on that? dog going to park the car? Some people abuse this and should be fined for it. See, how the few can make people suspect of those really in need. Shame on those who abuse this.

@SuperMichelleDJ

3 ай бұрын

So it's okay to bully people with disabilities because other people are bringing in pretend Service animals? Blame the disabled people with their Service dogs then? this would be like me deciding that people in a wheelchair can't come into my home because some people abuse mobility aids by pretending to have a disability so therefore, nobody is allowed inside with a wheelchair. or if somebody has an oxygen tank they aren't allowed to hang out with me because they could just be pretending to need oxygen. it's a whole heap of bullshit and yes, people who are doing the wrong thing need to be punished. That doesn't mean you go around bullying the people who are not doing anything wrong who actually need these mobility aids and assistant dogs.

It’s bad enough when regular businesses do it but physical therapy offices should be ashamed

I would say "Do you want to be sued?"

This happens more often than not in the US too. Even when I tell the hotelier or shopkeeper that it’s illegal to refuse us they still say they understand but they don’t want to upset their other customers. It’s frustrating and humiliating and indeed has an emotional impact.

@SuperMichelleDJ

3 ай бұрын

If hotel managers are worried about upsetting their customers, cover their eyes with the blindfold and ask them to walk around without a mobility aid. that will fix them!

Aww I drove a cab for a few months and was happy to have guide doggies in footwell 😀

I know this is 4 years old, but I could not believe that in the UK, blind people got this kind of stupidity. I am from Portugal, and no one, no where, would ever even consider to tell someone blind that had to leave a store or whatever the case because of a guide dog. The law is pretty clear, normal animals, like companion dogs are not allowed in coffee shops, supermarkets, taxis and so on, but guide dogs go everywhere the owner goes. Also, this for me is why German is amazing, I went to many restaurants in Germany where dog owners would bring their dogs, (not guide dogs) and they are allowed to get in, of course there must be some rules, like the behavior of the dog, the ones I saw, were laid down by the owner at the restaurant. Guess animal rights and pet owner rights do not matter.

Where I live, we have a lot of local guide dog trainers so it’s a very common sight to see trainee guide dogs out and about. It’s really lovely actually, especially when they are quite little and being socialised and the trainers let you pet them. Homesense, Slimming World, the library, I’ve spotted them everywhere really. I think it’s good for businesses to get more experience with assistance dogs too, so they understand the law and are more confident in the dogs. I know there is a lot of fear, misinformation and wrong assumptions about assistance dogs (just look at this comments section!) and there are people do some fantastic educational stuff with showing people how disciplined and skilled they are. It is a scandal that people with guide dogs are still being illegally refused entry into places.

If a business of any kind that refuses entry (unlawfully), to a service dog, it ought to be fined a large amount which should go to the organisation that provided the Service Dog.

Lets have some information on the shop where it is and lets have that MANAGER REMOVED from his post ASAP.

100% law needs to be enforced with big enough fines to hurt these companies. An apology is bs

The first thing I would say is go tell your manager that this will impact both himself and the company once the authorities and the media hear about this. Let's see what he says then.

I would tell my manager that people with service dogs are allowed by law and then ask the customer if s/he needed help.

Dave I agree with you about people should be prosecuted for denying guide dog users in Uber Lyft and businesses. I have only happened a couple of times but Uber and Lyft several times. My name is Jaime Smathers from America 🇺🇸

I think it's very hard when you suffer from a disability to stand your ground as people suggest. Many people with a disability would find it too upsetting. They feel demeaned unwanted and rejected. I think if we see such discrimination happening it's important to step forward. Record and remind people they are breaking the law. Offer support. It's a form of bullying and should be prosecuted like any other law breach.

If challenged tell the the assistant to tell the manager to go forth any multiply,wait for the police and see who gets charged.?

always use the same taxis company so you can trust them.....taxis rank have just refused to take blind people in surrey...procecution is the only way.

I live the USA And it's illegal! to refuse entry and any type of service for guide dog handler's or any team in general ( in the US there is medical alert, Psychiatric, Hearing aid, Guide, mobility dog's and so much more. ) It's such an unhealthy manner and such a discrimination against both the Dog and the handler themselves. I Think each country with service/Assitant animals need their rules to go more strict about service animals.

My dad has PTSD from serving in the UKSF he has an assistance dog trained by Service Dog's UK that is trained to pick up cue's should he become anxious or panic and she is the only reason he has reintegrated into society. But more often than not just because his disibility is not visable they attempt to turn him away, they usually give up beacuse he know's the law's and his rights. Her vest says not to pet her (because she becomes distracted but this is often mistaken that she is dangerous as she is a german shepard she is the kindest hearted thing in existence) It was a hassle to get her as we dont live in a certian part of the UK which is part of the criteria to apply though something needs to be done about that. In the UK disabled people that use assistance (service) dogs have important rights under the Equality Act 2010. The law protects people with disabilities to ensure that they can enjoy the same rights as everyone else to use the services supplied by shops, banks, hotels, libraries, pubs, taxis and restaurants. Should the dog be approved and trained by certian charity members. (you are also given certification/identification) So no matter the dog's job as an assistance dog if it is certified it is illegal to deny access.

I don't know the law in Britain, but I'm sure a few lawsuits might be quite beneficial.

Don't people understand that these dogs aren't pets. They are medical equipment. Plane and simple they are the exact same as a wheelchair, walker etc. A good service dog will just disappear into the woodwork. Kind of like furniture Except obviously they are living creatures who should be cared for. But their handlers give them all the love and affection they need. I actually had a conversation with a sight impaired man on the bus. He had said his dog was still in training. So I looked over and told him she was doing great. Just lying there out of the way like furniture. He said that's the best compliment you can give.

Just document the event and sue them out of business. What they're doing is disgraceful and against the law.

If someone tells you to leave just refuse, if they call the police insist that the business is dealt with by the law.

I’ve been quite lucky with my guide dog, but this is outrageous!

In the USA we have a massive issue with face service/assistance dogs. We have the exact opposite issue. No one will ask the two legal questions “is it a SD and what tasks does it perform?” We have emotional support dogs/ pets being passed off as service dogs. My dog and I have nearly been bitten countless times.

@SuperMichelleDJ

3 ай бұрын

The problem is, people can lie and say that the dog does so many tasks and whatever they want to carry on with. The idea is to ring the particular training school for that Service dog and if there's no record of that dog, it's probably fake. For example, you ask what the Service dog does and which school they trained at. If the person isn't willing to answer those questions, assume they are fake and apologise later. this means you are kicking everyone out who has a dog, but in the end you'll find out which dog is a real Service animal and you can let those dogs into the business.

Oh my god. A service dog should NOT pull on the leash even at other dogs. No wounded the people want that girl to leave.

My dad in the 70's got a lot of refusals for entry with his guide dog. Very frustrating. The laws were in place at that time but ignorance of the law was common place. Now I think they've gone overboard. Too many people abuse the law just so they can take pets on the plane or in restraunts.

I have a SD and I don't normaly get told to leave, but I do get a lot of questions or people saying she's not real. I also have seen people holding these little dogs that go off when they see mine. It's obvious they're fake SD's but I never say anthing because of what other SD handlers have gone through

Thank you. It's better in the U.S., I turn on my voice recorder, hand them a card with the ADA law. I still get grief but I've become more assertive.

I just viewed this video..... I pray things have changed for the better. Anyone/company refusing service needs to face very heavy fines.

I am lucky I get my guild dog middle of Oct, all the shops I go to the girls that help me. Have said they can't wait till I go in the shops with her.

I was following a blind lady with her dog she turned into a shop , a shop i was going to .so being polite i asked if i could possibly assit the lady said no your ok.im here to by underwear ...we had a giggle ....as i was looking for clothing my self .id sellected about £200 worth of clothing for my holiday ...as i walked towards the cash till i heard a member of staff ordering the blind lady to leave .... by all accounts according to the assistant" I " had complained ....i took hold of the blind lady and said AT THE TOP OF MY VOICE THIS ASSISTANT IS A LIAR IVE SAID NOTHING WHERES THE MANAGER ....this woman came racing over . Seams the assistant hated dogs so i said again at the top of my voice ARE YOU GOING TO SERVE THIS LADY OR DO YOU NEED ME TO LEAVE every one was looking . The assistant said i dont serve people with dogs ....so i took the blind ladys hand and said theres a store just out of town would you like to go ...she said ive not got transport ...o yes you have we can go in my car if your ok and your dog is ok .. I then throw my selection on the counter and said ...YOU DONT SERVE PEOPLE WITH DOGS I HAVE A COLLIE SO ILL LEAVE THESE HERE WERE OFF ELSE WHERE.... i took her to another out of town she had a personal shopper " help her i brought want i wanted ...we had a coffee and a laugh her dog had a bone and a bowl of cold water ...i dropped her off at her home .....about aweek later i was out with a friend who nipped into that first shop ....an other assistant came up to me and thanked me ...the actions of myself and the blind lady lead to the assisant no.longer being an assistant ... They lost £300 of sales that day

People want to complain about discrimination, disabled people see the ugliest side of humanity. I've been treated like I have brain damage and I'm a child and I've been yelled at and called some ugly things... All because a wheelchair/ambulatory assistance. Why hate someone in such a tough situation? I see far more hate from the public then I do love. I guess that goes for us all, I just see a lot more now that I can't walk around. Stairs mean you're not welcome.

This is against the law the business can be prosecuted if they refuse

I live in a small sussex seaside town where many of shop and cafe owners are pretty relaxed about dogs in general one notice saying fighting dogs will be asked to leave!

I was queueing at a taxi rank behind a lady with a guide dog, when a taxi arrived the driver refused her saying he didn't won't hairs in his cab. Well he didn't get mine either or the people behind me. A lady behind called the licencing authority and gave the cabs number, hopefully they did something about it. The second cab took the guide dog with no problem and even rushed around to help them board.

Unfortunately there are no laws regarding permits for service dogs in America and most people can just by service dog vests online without a proper permit. Also the guidelines for service are just guideline and are not made into law, where people who are legitimately blind, if they want to have a service dog / animal has to have a legally universally recognised permit. But because there is no law where you have to have a permit, then anyone can just bring their own animal in the shops, not caring if their animals are going to urinate or poo all over the place and causing health hazards behind them. Imagine your child running off, pickup something off the floor and showing you something that not only could cause your child to get sick, but could also render the entire staff of that shopping centre unemployed.

@cielonehellofaservicedog4648

5 жыл бұрын

Well in america we have a law...a civil rights law called the ADA (americans with disabilities act) which covers the disabled handlers of service dogs/mini horses (states can broaden species allowance) for employment and public accomadation/public access....thier is only 2 questions they can ask...is that a service animal required for ur disability? And what tasks/work is it trained to preform? ...u are right their is no ID, certification, or paperwork.. However a bussiness can ask someone to leave if their animal is disruptive, out of the handlers control, or not house broken...they however have to offer services to the handler if they return without the animal...also their is no official vest/harness seller...in fact they are not required...a service dog doesnt have to be labeled at all, but most handlers do it to keep the public away...or at least try to.

I'm curious what are the laws like in England regarding service animals

Would be better to have a service dog in restaurants than some of the loud rude grubs that go to some of them.

id sue them out of exsistance. plain and simple. tyhen if they fail to pay up. send in the baliffs to recover the funds.

Businesses think that sorry is the magic word but it isn't and as for superdrug they're extremely lucky not to be getting court papers.

It's not an unknown law that assistance dogs are allowed in shops. Ignorance is no excuse. The only way forward is an automatic £1000 fine for anyone refusing the allow someone to access everywhere that an able bodied persona can go, purely on the basis that they have an assistance dog.Sometimes, people only learn if the lesson costs them money. Shame on Superdrug. I boycotted them because they supported Brexit. I'm afraid I won't do business with a company which attacks my freedom to travel wherever I want to outside the UK and attacks people who need an assistant dog and denies them the right to move freely in their shops. Despicable company.

Super Drug will not get my business after this.

The discrimination of this is disgusting

It has long been a societal standard (general observation on my part) that if you can't see it then it doesn't exist. For visually impaired it is the dark glasses or the discoloured eyes. In some places those with disabled parking permits get similar responses. If you can't see it then it must not be real. Sad but true. We change but ever so slowly.

I agree that any support dog should be able to go anywhere. My wife and I went out for supper the other day and there was a lady sitting behind us bragging to her friend that she is able to take her dog anywhere even though she was not a support dog. My wife and i were shocked to learn that some people actually take advantage of it even though their dog is not a service dog.

I’m applying for an assistance dog for my disability so I can have some more independence and not rely on my mum so often. And I’m really scared about stuff like this will happen to me if I get paired with a dog and it probably will but it will be worth it I think.

I'm so sorry that people are being discriminated against because of their service animals these people they need their service animals this is not right as an American I understand what you're going through please stand up for what you believe in once again thank you for sharing this video

So a year out, what happened?

Similar laws exist all over the world. And still there are lots of places that don't allow you with a guide dog. In Argentina I've been kicked out from a food event in the Hipodromo de Palermo (food trucks event in the horse race building) and Jardin Botanico (the botanical gardens in Palermo). Shops also kick you out when they see a dog. In the Hipodromo they even called a policeman to guide me out in front of my family while we were assisting at the event. I complained. Wrote and the answer was that they were a private institution and had their own laws. Too bad.

@SuperMichelleDJ

3 ай бұрын

If the public can go into a so-called private venue, it's no longer a private venue and they can't deny your guide dog. anyone saying that the venue is private is definitely lying. If it was a private venue, the public would not usually be allowed in. if the private venue is accepting public invitations because of a specific function or other event, this means they are no longer entitled to deny access to Service dogs of any kind.

Manager just had to go for that extra low by having someone else tell het to leave.

This sort of instance should RARELY happen to anyone with a therapy dog. About the only reason I could see to deny a guide dog entry would be in a very small place where the dog would spend a considerable amount of time (say an hour) and the owner was severely allergic to dogs (if you're a customer, just leave if a dog shows up - so, you're being inconvenienced on occasion). Same for a taxi - a taxi driver with an allergy might not be able to tolerate a dog. I imagine that might come up more in taxis than in a very small business building. (People don't understand the extent of some allergies. Not all immune responses can be stopped with antihistamines. I have an allergy to cats that has given me COPD, and has made me disabled sick for up to a month at a time. Thank goodness the allergy is not to dogs and so I have no worries if I encounter a guide dog.)

@SuperMichelleDJ

3 ай бұрын

If the taxi driver is allergic to dogs, it's his responsibility either to relinquish his job as a taxi driver ordeal with his medical issues.

is there a reason these people don't sue these establishments? Corporations only understand finances. Hit them where it will be a reminder to follow the law.

Unfortunately, here in America we have the exact same problems. But unlike in London and other countries. Service dogs are the only assistance animal that is allowed in public. I heard one video say emotional support animals are allowed in other countries. The ADA or the Americans with Disabilities Act doesn’t protect therapy or emotional support animals. They don’t have public access. Service dogs range from psychiatric, medical, hearing and guide work. Psychiatric is totally different from emotional support in America. It’s not a task for emotional support. A lot of pet owners broke the law around ESAs traveling. Now they say ESA are emotional support service animals or emotional service animals. Which are completely opposite of each other. Service animals are animals that are trained to help an individual. ESAs here are not required any training as they’re comfort animals for the home.

I am GD owner. When i asked out somewhere i always worry in back of my mind will they mind the dog will i be refused so can.t enjoy it

This was done 2016. Wonder if this turn away issue has changed. Last couple years here in Connecticut, USA, I have been part of a prison program training service dog puppies and my part has been socialization of the trainee dog/puppies. I have heard stories of people coming up and petting the dogs without asking when they shouldn't and being denied access. As a trainee legally businesses don't have to allow access but I've never had a issue. Only once were we asked to show proof the dog is a service dog trainee. I also encounter people that understand the service dog rule. So I wonder there is a better awareness than when this video was done or I just live in area with better awareness? Part of our role training puppies is also training the public on service dog protocol and edict. Bigger problem is people with fake service dogs that lack service training. It hurts those with real service dogs as businesses get wary and then challenge if dog is a service dog.

@kestrimurgel5155

Жыл бұрын

Sadly not. As recently as November 2022 I had to remind a hotel - in quite strong terms - that their "generous" offer to reduce their £10/night "dog charge" to £8 wasn't good enough.

@andret4403

Жыл бұрын

@Kestri Murgel in the US, the ADA act pretty much makes that illegal. It varies state to state as well. CT actually does give trainers the same access. Although organization doesn't want us to push it. Sitting here waiting for the puppy in training now.

Farringdon, Sunderland, and Khan, 37, of Hillhead Road, Westerhope, Newcastle, both admitted refusing to take an assistance dog on April 7, last year, contrary to the Civil Equality Act, 2010.

I know these people are in the UK but they need to bring the laws with them and have the laws with them for their country their state and also they just tell the people to call the police are used to be very upset with this kind of stuff what happened? I’d cry and recently and I just I’m just angry angry at the fact I have to deal with it,

I think all guide dogs should come with free camera or for a blind person to be allowed to wear a body cam for their own protection. Such as if they need to sue a company or a government, they’ll have proof. Please guys, let’s help each other out and be kind!