I need to say a big thanks to the team at Embers, I’ve had too many sh*t grills over the years and always thought Weber was the benchmark and had my eyes on the 335. After watching your videos I can proudly say I’ve ordered my Prestige 500 from my local shop here in Toronto. Would have loved to support you guys but it made sense for me to buy locally. Keep up the great work!

@embersliving

3 жыл бұрын

Hey we are just glad we could help! Excited for you to get cooking! Thanks so much for the support.

@nsbogert

2 жыл бұрын

I'm in the same boat! Was almost going to buy a 335 and now I'm trying to decide whether the standard P500 will do it or I need a Phantom. Well done!

Mr. Trevor, just wanted to let you all know that I received my Napoleon grill and I LOVE IT! Thank you all at Embers Fireplace, God bless you.

@smokedya420

3 жыл бұрын

enjoy it

@embersliving

3 жыл бұрын

Our pleasure!

@Dragon_Warrior7625

3 жыл бұрын

We have a fellow metalhead in the comments section 😁

I buy everything based on reviews. Some said this was hard to put together kzread.infoUgkxCx5fHawkK9OoV-ojFrY8JLnZrFwAmvUt some guy said 2 hours and 2 beers later. I didn't drink beer like I was going to. I didn't feel like going to the store. I'm assuming I would have had at least 3. I took my time. Stepped outside for a cigarette break a couple times but all in all it was about a 3 hour project for me but it wasn't like it was difficult or anything . Only pictures but everything is pretty organized and labeled although I didn't see any #s on the actual pieces like it shows in the diagrams. Only the screws were labeled. On the cardboard part of the packaging on the back side. I put it together in my living room too. It wasn't supposed to rain today but it's Michigan and I couldn't wait so I put it together in my living room. Without beer but beer would definitely have made it more fun that's for sure. I'm giving this a 5 for easy assembly. I'll update after it stops raining when I can take it out of my living room and cook some food on it. Hope this helps at least for people who think they can't put this together because I did and you can too . And there are extra screws. I got nervous and immediately came here to see if others had the same experience and they have. You're not doing it wrong. There will be extra screws. Be patient. Don't rush it. Drink beer. Happy assembling

@embersliving

9 ай бұрын

Very nice! You got a great grill!

This is the way!!!!! You lured me to the dark side, just pre-ordered my Phantom with you!!!! I’ve got a bad feeling about this!

@embersliving

3 жыл бұрын

Hahah we love this comment!! May the Force be with you!

Loved the entertaining video, presentation was terrific. Just ordered the phantom, can’t wait to get barbecuing. The Star Wars angle was awesome.

@embersliving

3 жыл бұрын

Glad you enjoyed the video! Glad we could help with the decisions process! Thanks for the support.

I have beem waiting for this review. Lets go!!!!

@embersliving

3 жыл бұрын

We've been waiting to post it!! Glad you enjoyed the review! Thanks for watching.

@Getloose360

3 жыл бұрын

@@embersliving when is this in stock? My wallet is itching and BBQ Guys says they're on 8 to 12 week back order...how about you guys? Edit..I broke and pre ordered with you Guys. Thank you Trevor and Elijah (my son's name) you guys got me!! 😂

Wish this was out last November when I was looking to buy one. I bought the dark blue finish. Been happy with this unit hands down. You’re reviews have been thorough and it helped me purchase the Napoleon. The versatility is way better than Weber personally. I researched the crap out of it before I bought it. Thanks.

@embersliving

3 жыл бұрын

Thanks for sharing

@rfh1376

2 жыл бұрын

Great video thanks. Do you think the build quality is as good as the prestige 500? The phantom is made in China I heard. I love the color but want the quality. Appreciate your thoughts. Thanks

Picked up mine yesterday. I have enjoyed my ole Prestige 500 the past 6 years, and am looking forward to firing up this new Phantom soon.

@embersliving

3 жыл бұрын

Oh awesome! Glad you've come full circle back to the phantom! You're gonna love it!

@himalayapatel2052

3 жыл бұрын

I got mine yesterday too

This video had me cracking up. I’ve been so on the fence with which grill to buy. I was 100% going to buy a Weber until I found your channel a few weeks ago. Now I know for sure I’m getting a napoleon. I just can’t decide if I want the phantom or the pro 500

@embersliving

2 жыл бұрын

Both are great choices. We just released the Mega Napoleon review you might like it.

I’m the market to buy my first grill ever and napoleon just speaks to me. First I was gonna get a two burner rogue, then thought why not a three with infrared so it’ll last… now I think I need these cast stainless grates. Weber can’t compete with this now. They just don’t feel the same as the grill I had growing up. This thing is stylish. Now to find a spot to put it….

@embersliving

Жыл бұрын

nice!

Just want to give credit where it's due. I just bought a Napoleon Prestige 500 Phantom because of your excellent videos. We bought it locally because we live in Ontario Canada. Thank You! #Napoleonbbq

@embersliving

Жыл бұрын

Ohh, excellent choice! Glad we were able to help! Have fun grilling. Thanks Rob!

Great video! How is the scratch resistance on the matte finish?

@embersliving

3 жыл бұрын

not as good as the regular black for sure, but with proper care it can be maintained

I bought this grill and cannot be more satisfied. I highly recommend getting the rotisserie basket and the cast iron griddle accessories. Compared to a Weber, I think it’s a clear winner. Even compared to the more expensive Blaze LTE, that does have the better cast stainless burners, I think this grill has more features and is a better buy. My only issues is that I wish the rotisserie had another inch or two vertical real estate, it had a propane slide out holder, and it had a rotisserie holder for storage on the back of the grill. I love love the infrared side burner with the cast stainless grate. I use it all the time for steaks.

@embersliving

2 жыл бұрын

great!

@pzack86

7 ай бұрын

Where did you find a griddle for this unit? I can't find one that fits

Hi from the UK. Great videos. So I am deciding between this and the prestige pro 500. I’m not excited about the Matt black (I prefer the classic stainless look but this is also good.) I’m excited about the cast stainless grates. But it doesn’t have interior lights. But it DOES have a battery, so no wires, tripping hazards etc. So. What do I do. Are the cast grates REALLY going to be that much better than the 9.5mm rods and slightly thinner sear zone rods on the pro? They seem to be a killer feature.

@embersliving

3 жыл бұрын

hmm if you prefer the stainless I would go with the pro, it really is a nicer grill

@pesouta

3 жыл бұрын

@@embersliving thanks!

Hey. I have the opportunity of buying one these grills from an individual who received a NG version by mistake and was told to keep it as he ha ordered a propane. I can buy it for next to nothing. How hard is it to convert to propane? Just jets being changed? Or are the manifolds also fuel specific? Thanks

@embersliving

Жыл бұрын

You might have to contact Napoleon

You sold me with the 5 series and M5 comparison 😂 i just purchased my phantom 500

Do Cast stainless steel grates come with any other models except the Phantom series? I want the Stainless steel BBQ with the cast stainless steel grate but that doesnt seem available? Thanks

@embersliving

3 жыл бұрын

yes right now its not an option I do not have a ton of experience cooking on the cast stainless

The side burner is perfect for wok cooking. I was wondering if there would be room. A full size wok fits just fine. The high heat of the infrared side burner makes short work of stir fries.

@embersliving

3 жыл бұрын

Oh Awesome! Glad it was able to fit for ya!

How do you clean the Matte Black finish. Is the finish warranteed for life as well?

@embersliving

3 жыл бұрын

there are instructions with it, you will want to avoid bristles or stainless brushes

I am not sure about the painted surface long term with scratches and such but I love the cast ss grates, and warming rack. Can you see if the grates and warming rack will fit on the Prestige pro 500 and on the sear station also. This way I can just upgrade the grates when they release them to their parts store? Thank you.

@embersliving

3 жыл бұрын

they do fit for sure, but currently you cannot buy those by themselves

@user-et3kk4tn4s

3 жыл бұрын

The ones are the website are cast iron not cast steel, so don't get tricked if you think they are the same ones. Not sure why they re not on the site to purchase yet. Hopefull when the grill is released

Looks great, I have a Prestige 500 and wondered if the new features parts such as the warming rack, and cast stainless grids (both IR burner and main grill) are backwards compatible with my older model? Not that I am not happy with my grill :)

@embersliving

3 жыл бұрын

it depends on how old it is

@garethpharaoh7253

3 жыл бұрын

@@embersliving it's a year old model P500RSIBPK-1

Hi, great review. I have a question about the grates. Why are the cast stainless grates better than the normal stainless grates in your opinion?

@PatrickDeschamps

3 жыл бұрын

they are thicker, but much better for heat retention. The normal stainless grates are actually multiple rods of stainless welded together. These rods normally hold heat very well, but I believe cast grates do this job much better. Also, the fact that these are reversible is a huge advantage when cooking juicy stuff. Burgers will go amazingly.

@petel5692

3 жыл бұрын

If you want sear marks, as a lot of people assume they do, this is probably a smidge better because they're presumably a smidge heavier (more thermal mass). However, I actually view this difference as a small negative (probably not a big difference in performance between these grates). A good quality grill should sear primarily via infrared energy instead of direct conduction from the grill grates (which is inherently uneven). IMO the ideal sear should be edge-to-edge and as even as possible--jump starting this by branding them works directly against this goal. A lot of gas grills, especially those without ceramic infrared burners, can't get that hot so that's the best they can do. The sear burner on the side should be able to sear perfectly well without the help of a heavy grill grate (less searing from the grill grates should be better here) amazingribs.com/more-technique-and-science/more-cooking-science/myths-we-want-grill-marks-and-you-should-not-flip If it were up to me, I'd take the matte black finish (assuming that holds up well) with the standard stainless steel grates, other things equal. Edit: On the other hand, if I really liked this grill at the price, I wouldn't let that hold me back. If I wanted the optimal steak, regardless of the model here, I'd probably preheat the side sear burner with the grill grate removed, then (carefully!) put it back on just before I start searing, taking care to flip and rotate a bunch. The steaks should be done before the grill grate gets hot enough to put sear marks on. I might even buy a *cheap* thin grill grate for producing an optimal sear on the regular with less fuss even though it probably wouldn't last more than a few years (worth it)...

@embersliving

3 жыл бұрын

I prefer these grates for sure

It's well known that any flame with gas ( Think welding torch ) is supposed to be blue for the hottest, most efficient heat. the Weber Genesis I am also looking at has complete, even blue flame burners. Thanks for the video. Was going to order the Phantom today, but now I have to see if all of these burn the same yellow flame before deciding.

@embersliving

Жыл бұрын

Thanks for watching Dennis

Nice and funny video!! Hello, I am writing from Germany and I have a question: I have a new Phantom Prestige 500 and when I grill, after a while, the lights of one of the regulators turn off.... third from left. After cooling down, it works again.... Could this be a problem, caused by the gravitation of the black hole in our solar system? Or is it something I can fix? Thank you for all the good videos on your channel and thanx for answering my question. Greetings from Berlin.

@embersliving

2 жыл бұрын

thanks for watching!

To ignite the burners on the Napoleon Prestige Pro, does it need to be plugged into an electrical outlet?

@embersliving

3 жыл бұрын

No you don't need to be plugged in to ignite the burners.

Hi Trevor I just bought my Prestige 500 I absolutely love this grill. My only issue is I’m in my 60s and it’s extremely hard to put my propane tank in, is there a way to add a tank pull-out and can you do a video on it. Maybe Napoleon can help me. Thanks a little frustrating.

@embersliving

3 жыл бұрын

Oh no I'm sorry! Unfortunately Napoleon doesn't offer an add on pull out tank platform. Very sorry about that.

@Arcticboy69

3 жыл бұрын

@@embersliving I thought the Prestige Pro has a tank slide out tray, no?

Is it an actual lifetime or a limited. I went to out local dealer and they said only 15yr on stuff

Really nice grill!

@embersliving

3 жыл бұрын

It sure is!

It would be good to note the size and number of grates on this one so that accessories are compatible, such as the cast iron griddle. It looks like there are 4 sections?

@embersliving

2 жыл бұрын

yes that is correct

Are you guys offering free shipping on this like BBQ Guys? Looking to place an order today.

@embersliving

3 жыл бұрын

no unfortunately with the cost of shipping rising we can no longer absorb the cost

Hi Trevor, your videos are the reason I finally bought a Phantom 500. It really is the coolest gas BBQ! BUT I now have a problem. The back of the firebox seems to be warped such that the two middle stainless steel grates are not sitting properly ie they seem a tad too short now. I am now wondering if Napoleon’s lifetime warranty will cover this? How can I fix it otherwise?

@embersliving

2 жыл бұрын

It should be covered. Where did you buy the grill from?

@ieatishootipost

2 жыл бұрын

@@embersliving I am halfway across the world in Singapore! Enjoyed all your videos on the Napoleon! Especially the latest Napoleon Vs Weber one. Feels good that I made the right decision. Now waiting for the local Napoleon distributor to assess the condition. I hope Napoleon will honour the warranty. Have you come across other Napoleon grills with the same problem?

Amazing videos! Really helpful! Could you make a deep cleaning video?

@embersliving

Жыл бұрын

Good ide

I just got one and have just seasoned it. I haven't grilled yet, but that is coming soon.

@embersliving

9 ай бұрын

Better do that soon!

Greatest grill on the market. Would you please compare the Rogue XT grill grates sizes to the Phantoms stainless grill grates? b/c if they are similar, im special ordering those grates for my Rogue XT! 😆

@embersliving

3 жыл бұрын

Will do

Trevor, you should do a comparison video between the Prestige Phantom and the Prestige Pro 500. There are a few of us Canadians that are tossed between the 2. Which one to pull the trigger on?

@embersliving

3 жыл бұрын

Alright! We will queue that video up!!

@L.M.6810

3 жыл бұрын

@@embersliving Right on Trevor!!!, Thanks my man, that's great!!

Saw a great review on keeping your grill spotless without going all in on the dread "mo grease" cleaning disaster. First is use a potato rub on the surface to put a stop to having your meat stick to the grill grate in the first place. Second is use an onion to surface clean the grill grate after use instead of a brush. Third for deep cleaning just throw some newspaper on the ground, take the grill grates and place on the newspaper and spray with plain old distilled water and cover with another sheet of news paper and let sit for 24 hours. Haven't tried it myself but look forward to. Might be a nice addition to these reviews to show actual cooking and cleaning as all of these new grill grates can be the most expensive part of the grill now and taking proper care of that will help hold the value of item tremendously but more importantly make great food "come one come all" which to me is the whole point.

@embersliving

3 жыл бұрын

thanks for the feedback

@cerp3842

3 жыл бұрын

Hey man, thanks for this. I will definitely test your suggestions out on my new Phanthom.

Ok I finally took the plunge and bought the Napoleon Prestige Phantom...I gave away my Weber limited edition with sear burner and side burner. Assembly was pretty easy and time consuming if you follow directions. I must say I am not impressed. First of all the doors in my opinion suck. I found getting an even gap difficult. Second I find the grease tray very small. Third the rotisserie takes forever. As I write this a 7lb chicken has been on for 2 1/2 hours and still not done using the infrared burner. I seared some steaks on the side infrared burner and truthfully it was no better than on the Weber with sear burner. I find myself constantly freaking out to clean the matte black finish if anything drips on it and I bought rubber matts on Amazon for the side shelves so utensils or plates do not scratch shelves. If you are upgrading from a char broil grill or a Home Depot grill then I highly recommend it. If you have an older higher end Weber in good shape I would save the money. I am just happy I did not spend the extra 500 for the Napoleon pro with the lights which I almost did

@embersliving

Ай бұрын

Thanks for your input!

How does the finish durability compare to a Weber enamel finish?

@embersliving

Жыл бұрын

They are both solid. My Napoleon is holding up really well after a year, but Weber is known for their enamel finish. You can see in a lot of our videos we do the scratch test on webers and its never hurt the grill before. We do get comments saying they can still rust however.

What kind of brush could you use to clean these types of grates? Is wire okay?

@embersliving

Жыл бұрын

yes you can use any kind of brush

@04Ammy04

Жыл бұрын

@@embersliving any you'd recommend ? Thanks

Surprised that at that premium price point they didn't make a slide out shelf for the propane tank. Also, how hard is it to keep the infrared burner clean when searing?

@embersliving

3 жыл бұрын

Thats a good point! The only two that have them is the Coyote and the Napoleon

@PatrickDeschamps

3 жыл бұрын

Normally the temp of searing burner is so hot that things vaporize to the touch.

If you had to chose between the pro and the phantom, which would you go with? Why?

@embersliving

3 жыл бұрын

Probably the pro. Just cause you get a lot more features. Like lighting is the big thing

@Mr_Ed

3 жыл бұрын

@@embersliving thanks for your response. Are you saying it's worth it to pay extra for the lights and to lose the cast stainless grates?

Great review. Was originally going to go with the P500 but waited on this review and went with the Phantom instead. Got it from BBQ Guys for the free shipping. Interestingly enough it shows estimated delivery to be 4/15 - 4/18. We'll see.

@embersliving

3 жыл бұрын

Im glad we help with the decision making process! Hope you enjoy it as much as we did!! Thanks for watching

@dinoflo40

3 жыл бұрын

How is it? Just order mine today let’s how long it takes to ship

@user-et3kk4tn4s

3 жыл бұрын

@@dinoflo40 I cancelled mine from them after 2 delays and the last email said December...I only went with them because of free shipping, but due to the issue with the finish...I think I will just go with a pro model down the road. It was an impulse buy and I will buy from here going foward

@dinoflo40

3 жыл бұрын

@@user-et3kk4tn4s I canceled mine too from bbqguys was delayed til who knows when. Then I ordered the Napoleon Prestige Pro was getting delayed too so canceled that too.. Went to Home Depot got a Weber now I’m grilling! 😁

@user-et3kk4tn4s

3 жыл бұрын

@@dinoflo40 how do you like the Weber? I was really looking at Napoleon for the infrared burner.

I bought this because of your videos - bro just put up a video on how to assemble the doors - killing me

The fact that aside from the color, you get the cast stainless grates for only 500 bucks more is a bonus. I just wish they would make the 665 in the phantom.

@embersliving

3 ай бұрын

That would be cool!

@cmiller8006

3 ай бұрын

@@embersliving So would you spend 3200 on a blaze 40 inch and then pay to add the infrared burner and rotisserie, or pay 3500 for the prestige pro plus?

Does the cast stainless steel has to be seasoned like regular cast iron?

@petel5692

3 жыл бұрын

I'm by no means a metallurgy expert, but good quality stainless steel should not corrode in (normal) outdoor environment like iron or ordinary steel does, so it shouldn't need to be seasoned. It probably can't even hold a seasoning like cast iron or carbon steel can (the carbon needs something to bond with effectively). That said, I *hate* cast iron for grill grates because it is highly prone to corroding and usually isn't very useful otherwise. The combination of high temps burning the seasoning off (especially when searing!) and being left outdoors makes it a really poor choice IMO. It's more useful in underpowered grills that don't put out a lot of heat from the burners since thick cast iron can sear when left to preheat long enough. I suppose the additional mass and beefier construction of the cast stainless grates implies it's better, but any moderately thick stainless steel grate will last longer than your grill is apt to. People tend to look for this because it shows "solid" construction, though it's total overkill and actually sort of a negative IMO. Heavier grates will put sear marks on your protein more readily, which some people find impressive, but that's probably not desirable taste-wise if your grill is capable of searing without them (this should be!) amazingribs.com/more-technique-and-science/more-cooking-science/myths-we-want-grill-marks-and-you-should-not-flip

@embersliving

3 жыл бұрын

thanks for the feedback

Here is my side burner grate...in service July 2021. How do I attach a picture?

@embersliving

2 жыл бұрын

I don’t think you can

Now I feel kinda sad I just bought a regular prestige 500 4 months ago... I should of waited man it looks awesome and it looks like it wouldn't show much stain on it. Only thing I'm worried about is the matte black getting scratched easily since people leave stuff on the side.

@embersliving

3 жыл бұрын

Haha yeah we feel you! It was hard keeping this beautiful thing a secret! Fair concern! They have a whole page of cleaning instructions so you can keep her in top tier shape!

Broil King Imperial comes with Cast Stainless grates, and seems you can buy them separately, but Napoleon grates looks much more solid. I already pre-ordered the Phantom. If the grates were sold separately, probably would have gotten the Pro.

@embersliving

3 жыл бұрын

Oh Awesome! Glad you got in for the pre-order!

@YelloJello

3 жыл бұрын

@@embersliving When you said it's limited edition and supply, I'm a bit worried! Hope it's not harder than getting an Xbox Series X or PS5! lol

Will they make larger ones of those?

@embersliving

2 жыл бұрын

not yet

Just bought mine 2 days ago. Now the long up to 12 week wait to get. Saw this this Vader BBQ ON Pitmaster X channel

@embersliving

3 жыл бұрын

Hope you enjoy it!

@EGH666

3 жыл бұрын

bought mine at the beginning of april, i was told to expect it end of june early july. but then again im in canada so it might affect when it gets shipped

@douillette009

7 ай бұрын

How’s the black finish held up?

Would you recommend a gas over kamado?

@embersliving

3 жыл бұрын

Kinda just depends on wether or not you want to have the ease of gas vs the smokey flavor of charcoal that comes with a kamado.

Love the star wars effects lol

@embersliving

2 ай бұрын

Thanks!

How would you clean this without damaging the finish?

@embersliving

3 жыл бұрын

Napoleon recommends microfiber cloth with some water.

@doolittlegeorge

3 жыл бұрын

As I stated above just take a potato and rub it on the surface to make it non-stick. Most simple form of surface cleaning is using an onion cut in half and rubbed on. As for a top to bottom "soak" just use newspaper as a base and spray down with distilled water and cover with another page of newspaper and let sit overnight/24 hours. Most seasoning techniques I've seen is to use a very light amount of oil to rub down the surfaces and stick the "to be seasoned" in the oven at medium high to high heat (325-400) to dry out the metal then add a light amount oil with a cloth and repeat. I only use wood to scrape my cast iron and clean and season after every use with the "onion method" looking like a great way to do that when hot...then laden some cloth with oil and darken up...apparently on both sides for these beauties.. heaten up again but again to dry not to smoke. If your grill grates are smoking during the seasoning process you've added way way way too much oil. Be interesting to see an actual video of this in fact working of course..

I may buy a Napoleon just for the Jedi scene....Came for a review, stayed for the entertainment.

@embersliving

3 жыл бұрын

haha thanks so much

Are phantom rogue made in Canada ? Or China

@embersliving

Жыл бұрын

I think Canada. I know their higher end models are made in canada

I need help deciding between this grill and the Prestige PRO 500.

@embersliving

2 жыл бұрын

hmm how much do you use your gas grill

@woobi3254

2 жыл бұрын

@@embersliving honestly either everyday or every other day.

Ordered mine two weeks now the long wait to get

@embersliving

3 жыл бұрын

Yeah it's a long wait but, it'll be worth it! Thanks for the support!

@shanew7361

3 жыл бұрын

Thank China for that

So I like your grills and your videos. I would probably buy a Napoleon Prestige 500 from you. But if I am going to order online from you (I am in Indiana) and pay $1300 for a P500 plus accessories, there should be something with it like free shipping or a grill cover or something.

@embersliving

3 жыл бұрын

They just started a promo for free cover. Unfortunately if we have free shipping we would be in the negative

I may be in the minority... not because I don't think the Phantom is the best looking thing on the market... or because I don't want those cast Stainless... but because of a comment in the comment section where you talk about the sturdiness of the paint job... I was dead set on spending the extra $500 on this beast... but BBQs outside are hard enough to keep clean and free from dings and scratches... Spending $500 more just to have to baby it or have it look like I took a weed whacker to it after a couple years, makes me say "pass"... now... if they could do some sort of Rhino Liner type of coating... THAT i would pay for! I really REALLY love the look of this thing... but if I have to wear kid gloves just to keep it looking like this... ugh... that's a deal breaker for me! Thanks for this video and all your other ones!

@embersliving

19 күн бұрын

That is all very true! Thanks for watching.

$2050 CDN. Very expensive I have a LEX 485 , the only diff is mine is a 3 burner but everything else is the same, I like the upper warming rack .

@embersliving

3 жыл бұрын

thanks for the feedback

At this price point a light inside would be appreciated. Think that would be an option in the next generation

@embersliving

3 жыл бұрын

Yeah that's a good point! That might be an option in the future not sure though. Thanks for watching.

@shanew7361

3 жыл бұрын

Yea, that's pathetic

@piercer4882

3 жыл бұрын

They have a lifetime warranty though.. that's more valuable than a light IMO

Just like Getloose360, I wa thrilled to see this review, but I think you presented yourself too harsh with your colleagues and team crew. That may be an inside joke for you guys but I feel this went too sideways. At least for me, I got a bad image from Trevor, which I did not have from past reviews. And there were too many interruptions against the main focus of the video. Other than that, the grill looks amazing and you are one of the few reviewers that finally showed the bottom of the grills.

@embersliving

3 жыл бұрын

Ha yeah it was all a joke. Our followers would understand the context. Just trying to bring a little entertainment to our channel

How come they don't put a drip tray under the side burner, maybe a good idea??

@embersliving

3 жыл бұрын

We fail to mention it, but there is one

Where can i get the same hoddies

@embersliving

3 жыл бұрын

we need to release some SWAG

This looks great, but it's a shame they couldn't do this for the pro models.

@embersliving

2 жыл бұрын

Yeah we hear you there! We would've liked to see it in the pro model as well.

Pro vs Phantom=future video

@embersliving

3 жыл бұрын

haha good idea!

came for the grill, left realizing i need a bb8

@embersliving

5 ай бұрын

haha

Wow. I think I found our next gill

@embersliving

3 жыл бұрын

sweet

@csebastian71

3 жыл бұрын

@@embersliving Unfortunately, my nearest distributor says it won’t be available until next year. Ugh.

What's the price range on that!

@embersliving

2 жыл бұрын

1300

There should be a pro model phantom

@embersliving

3 жыл бұрын

That would be great!

very nice grill

@embersliving

3 жыл бұрын

It sure is!

I cancelled my order (not from you guys) after confirming that Napoleon warranty on the matte black finish is only 2 years. Stainless and porcelain enamel is lifetime. For $1599 to have a two year warranty on the finish is horrid. If they aren’t confident about discoloration then they chose the wrong paint for it. Such a shame, cool looking grill with awesome features but nobody should risk the grill looking like beat up junk. If they are confident that won’t happen under normal circumstances then they wouldn’t have such a limited warranty on it

@embersliving

3 жыл бұрын

good to know

@himalayapatel2052

3 жыл бұрын

Where did you find out it’s only 2 years. I just got the phantom and the book i got with it says 15 years or lifetime on everything. It says the same on the website. Nothing is mentioned anywhere about the matte black finish

@el9107

3 жыл бұрын

@@himalayapatel2052 directly from Napoleon in an email. Since they don’t specify that then matte black finish is covered by their lifetime warranty it defaults to 2 years. That’s the sole reason I didn’t follow through with them and bought a coyote instead

@himalayapatel2052

3 жыл бұрын

@@el9107 wow that sucks i adjust got the grill yesterday and didn’t use it yet. I paid an arm and leg for it too that sounds unacceptable

@el9107

3 жыл бұрын

@@himalayapatel2052 I know I thought it was very dishonest of them. There’s a few early adopters that have discoloration issues with the black finish after cooking and said they alerted Napoleon but I don’t know about the outcome. If you can return it I would. Good luck.

HOW MUCH???

@embersliving

3 жыл бұрын

1599 and 1649

will you be giving this grill away?? hint hint !!

@embersliving

3 жыл бұрын

hahah I dont think so

Prestige 500 - 1900€ PHANTOM - 2450€ PRO - 3100€ Any hints which one should I get in 2024?

@embersliving

3 ай бұрын

Pro or phantom

Unless they warranty the black finish for at least 15 years, no way would I get it over the stainless finish. Plus if they don't plan on making it again, you'll never get matching parts if something is damaged in 5 years.

@embersliving

3 жыл бұрын

we will see

@craigs831

3 жыл бұрын

@@embersliving Nothing would be worse than a flaking finish. Hoping napoleon knows what they are doing. As for that warming rack, they need to sell those aftermarket!!!

@bnrlabs5923

3 жыл бұрын

I’ve had Webers for years. Always enamel finished. I go visit friends with stainless Webers that aren’t even as old as ours and the stainLESS is rusted. StainLESS, not stainPROOF. In South Florida with our humidity a good enamel finish will outlast a stainless finish all day long. I was excited for this Phantom based on the finish alone, but I’m extra stoked about the added features too!

@craigs831

3 жыл бұрын

@@bnrlabs5923 but these are what you would relate with enameled lid, powder coat will be affected most by salty humid weather. I live in costal California, not humid but the salty marine weather tends to rust out the under metal through damage(heat and screws/screw holes for assembly). You can polish out minor rust on stainless, you cannot put put powder coat back on at home.

@randytolchinsky7307

3 жыл бұрын

@@bnrlabs5923 just so you know it is not enamel but a matt black metal finish, sort of baked into the steel. I have the phantom rogue and did get a few spots on it from the heat of the grill, talking to the manufacture about it. Otherwise great grill.

Star Wars stuff way too funny.

@embersliving

3 жыл бұрын

thanks for the feedback

Surprisingly reasonably priced

@embersliving

3 жыл бұрын

agreed!

They waited too long. I bought a new grill a few weeks ago.

@embersliving

3 жыл бұрын

oh darn

Gimmicky finish which just looks bad. Anyway, at this price point, you might just get an Artisan or AOG which have far better burners and all built from 304 stainless steel, no need for aluminum at that price point. I guess the money goes to bling bling finish and lightshow.

@embersliving

3 жыл бұрын

Interesting take lol. Thanks for the feedback!

@shanew7361

3 жыл бұрын

I agree, hard pass for the trash

@neil4228

3 жыл бұрын

Haters gunna hate

@neil4228

3 жыл бұрын

I’ve had this for about a month now and I just love it! Fits my modern style house and I sure do love the lights!!!

@himalayapatel2052

3 жыл бұрын

@@neil4228 just got this grill yesterday. Any issues with the matte finish?

I have one it is mediocre. After a year one of the igniters is dead. Worst of all it cannot maintain temp less than 300. Forget bbq on this. The grate and box are good but the rest is cheap. Would not buy one.

@embersliving

Жыл бұрын

thanks for the feedback

But dammmmm $2,000 grand out the door for this. I dont see it. To expensive

@embersliving

2 жыл бұрын

worth

@24califrank

2 жыл бұрын

@@embersliving there are ones that have smoker griddle and propane all together and half the price.... sooooo that's why I was asking

Get on with it

@embersliving

3 жыл бұрын

Hmm you seem to be the only person to not like. the Star Wars bit! Good thing you can skip with KZread! Thanks for watching!

Cast stainless. Didn’t know that existed. I’m sold. Thanks for not submitting and wearing masks too.

@embersliving

3 жыл бұрын

Kinda cool Huh? Make sure to pre-order with us before we run out of stock!

Stainless for me. Matte looks dead.

@embersliving

3 жыл бұрын

thanks for the feedback

Trevor acting skills annoys me, or he is really like that and then he is a shit boss... cause he sounds actually exhausted by shooting a video.... boring... how the hell can you be excited while sounding tired...?

@embersliving

Жыл бұрын

im not an actor by trade I must admit

@vforvendetta6193

Жыл бұрын

@@embersliving haha, all good, it means you're still excited about these guys and bbqs ? ! :D

@embersliving

Жыл бұрын

@@vforvendetta6193 oh yeah, And we picked up the golf and kitchen stuff to this year.

@vforvendetta6193

Жыл бұрын

@@embersliving that is awesome, good you and the rest are doing well, I wish i could visit there, but I live in Europe... but cause of your explanations everywhere, i will buy a Napoleon. No Weber for me.... i was doubtful between the 2.. but you made it very clear, thank you and keep up the good work.

@embersliving

Жыл бұрын

@@vforvendetta6193 Good Choice! Thank you 😁