So true. One bad experience keeps a bad taste in ya mouth. They never thought you would expose them? Treat everyone the way you want to be treated.

@ItsKeishaBN

2 жыл бұрын

Period!!!!!! Then basically harassed me trying to get me to work with them. I should post a part 2 video exposing them even more

Thanks 4 your honesty, I was thinking about buying from this company but was hesitant. Lots of U tubers speak highly of Unice but, they get sent the nice units and we get the garbage.

@ItsKeishaBN

3 жыл бұрын

No problem! And it’s true! They literally do do that then they play with your money smh

I am glad a youtuber is telling the truth. I ordered the new v shape wig because of a different you tuber. Unice took almost a month to send my order. First they blamed it on the pandemic then when I asked for my money back they stated they will reach out to the tracking system. No money back but I end up getting the wig. Wig was nice but finding another vendor

@ItsKeishaBN

2 жыл бұрын

See that’s sad! If you find a good one let me know!

The shedding and tangling is reallllllll‼️❤️

Thank you for being so honest. I appreciate you for keeping it a buck

I ordered mine from them on Amazon & I received it in two days..the wig is bomb..I like that it isn’t too thick since it’s hot. They did flex on the bleach knots part..

@ItsKeishaBN

3 жыл бұрын

Niceee I’m glad yours came fast!

@maylinegore2166

Жыл бұрын

Me top non.problems with this company

@crystalblackston6150

11 ай бұрын

I ordered mines and got it in 2 days, I’m in love 🥰. You just got to pay attention to the real pictures and comments.

Thankyou for the honest video. So many money hungry influencers give good reviews to bad products smh. I have ordered a wig from unice to the UK. first they tell me 5 days and now they are telling me next friday. I need this wig for an occasion so i really hope it is a good quality! Will update when i recieve.

@ItsKeishaBN

2 жыл бұрын

Oh absolutely! That’s why I wanted to buy the product before they try to get me to promote their products! Just to see how they’ll treat regular customers! Even after this video they had the audacity to ask me to work with them! Absolutely not! And absolutely still don’t recommend them! Hopefully you do receive your hair though soon! Yes keep us updated!

I had the SAME exact experience with them!! I would NEVER purchase anything from them again!! After weeks of going back and forth I finally received my wig, which came directly from China; it was not worth the hassle and at this point I’m too exhausted to continue corresponding with them.

@ItsKeishaBN

Жыл бұрын

Girrrrl that’s so sad that you had to go through this!

I've had the worst customer service experience with Unice hair. I had to go back and forth with them about receiving the wrong hair. I'm pretty sure they weren't fluent in english, and they basically ghosted me after I tried to explain that they sent the wrong hair. 😥

@ItsKeishaBN

2 жыл бұрын

That’s so upsetting and so sad to hear that it’s still horrible customer service after a year and a half later after this video! Try to dispute the charge with your bank 😈

My experience was a nightmare. I got the run-around too. You're lucky if you get the wig at all.

@ItsKeishaBN

2 жыл бұрын

Omg that’s so unfortunate! They out of control!

Thank you for the honest review… I normally use DY HAIR but wanted to try something new… sticking to my usual now…. DY HAIR packages their products way better.. sorry you had to go through this🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️🤦🏾‍♀️

@ItsKeishaBN

3 жыл бұрын

Thank you! It’s not your fault! Imma look into DY Hair thank you!

@kitthecat6543

2 жыл бұрын

Would u recommend diy hair? I'm a 1st time wig buyer and I have no clue what site to trust!😭

I always order from UNice and have never had an issue. I love them as a brand. I’ve had more trouble from WestKiss hair and I spent almost a thousand dollars with them on one order.

@hahadarrie

Жыл бұрын

How long did it take to get your order?

@robotbytch5712

Жыл бұрын

@HahaDarrie it took almost a month. I was super p!ssed off, it was a 613 unit and a Brazilian curly unit. I still have the Brazilian curly. The 613 melted when I tried to remove the Cajun spice rinse I put in. Smh I'll never order from then again.

I am happy I found your channel because I was thinking of buying from that company. And reading the other comments make me want to reconsider to buy from this company.

@ItsKeishaBN

Жыл бұрын

Good idea sis!

I had the same experience with another wig company. After emailimg and going back and forth with them (the people who respo d do so with the same wording..."Hi dear...) Once I realized they were attempting to string me along. I requested a refund. I received another response with "Hi dear... I immediately contacted my banking institution who promptly contacted the company, I received a refund a few days later. It was a company based in China but I was unawre of that before I placed my order. Thanks for sharing your experience.

@ItsKeishaBN

2 жыл бұрын

That’s crazy and very creepy with the “hi dear” stuff lol

@mintberryXoXo

2 жыл бұрын

"dear" is the typical Chinese way to address customers (I m living in China and do a lot of online shopping here). It´s a telltale sign that you´re dealing with a Chinese company ;) and they use a very similar way to deal with complaints. Loads of excuses and always blaming someone else. Even though I have to say ordering and receiving here directly, they have AMAZING customer service and protection on their local shopping portals.

@kitthecat6543

2 жыл бұрын

Yeah unice factory is in China, they show it on their website I feel some type of way about that...

@kitthecat6543

2 жыл бұрын

Their hair in the ads aren't the ones they ship

@GiaDiamond4

Жыл бұрын

Sis what did you tell your bank because I’m literally about to call them about the same shit. These hoes really pissing me off

Wow! That’s Crazy. Girl I feel you! I can’t even fit regular size wigs I have to make mines. I wish they did and save me some time. I can only imagine the back and forth but you did a good job! 😍😍😍

@ItsKeishaBN

3 жыл бұрын

Thank you boo!!! And that’s crazy but it’s dope that you know how to make your own! I can always learn but bleh! 😩😩🤣

@OnlyTheAndersons

Жыл бұрын

Where do you order your hair from?

@OnlyTheAndersons

Жыл бұрын

Where do you order your hair from?

@jevonnehrn84

Жыл бұрын

I just ordered from them I got my hair in 2 days. I have ordered from alot of wig companies which they are from China and the boxes are sometimes damage as well. Each wig company may their negative things. You have to realize dealing oversea its different from USA

I purchased a body wave from them but I purchased through Amazon,. I like the hair but just like you said, the parting is tight, / unnatural so you one will have to open it up some. The lace is also some light looking color.. gray or something idk but it wasn’t brown.

@ItsKeishaBN

3 жыл бұрын

And i seen someone saying getting it from Amazon was better but i see by this that that was a lie!

FYI, when you Pluck the hairs try not to plug so much in the front. Because you over pluck the hairs in the front on the left-hand side of your head. The wig was already plugged nicely but the knots didn’t look like they were bleached. So the only thing that you really don’t have to do it that way it will be bleach the knots I wouldn’t have practice because they already had a nice hairline..

@ItsKeishaBN

2 жыл бұрын

I definitely did over pluck but I’m a beginner so you live and learn! Thank you!

Customer service not good…but the hair is good though?! That’s what I got from it. I purchased from Amazon, next day shipping so for me that’s not a concern. I was worrued at first. Thanks for the review!

@ItsKeishaBN

2 жыл бұрын

The hair is ok. Thanks for watching! ☺️

@marquishacrockett7432

2 жыл бұрын

Yeah the customer service is terrible but I love my wig

@laquetacluke6495

Жыл бұрын

I've ordered a couple on Amazon before and I was not at all disappointed. Guess I should've gone through them again. That's what I get for giving them the benefit 🤦🏾‍♀️

Loved the video thanks for being real your definitely a vibe.

@ItsKeishaBN

Жыл бұрын

Thank you beautiful!

So true!!! I will never, never ordered from this company Unice .. it took me almost 2wks to get my order I kept sending them emails and trying to chat no responses at all. I finally received it… I was so disappointed and not worth the purchase .. this will be my first and last purchase ..

So much shedding it's unreal. I would like to see a video on how your store and organize your human hair wigs bx child I'm out of ideas with over 40 synthetic wigs and at least 10 human

I bought a 5x5 HD closure body wave wig and it’s trash!! Super thin,sheds like crazy and after 3 weeks it turned to baby doll hair 400.00 down the drain.. I gave a review on IG and they took it down. They messaged me but I didn’t even reply.. I took it as a loss.. but never again.

@ItsKeishaBN

2 жыл бұрын

Omg! That’s so unfortunate! What did they message you saying though?

I’m also having trouble with this company, I’m having the hardest time with a return and I can’t even get a representative!!

I also wish I'd seen this video prior to buying from them. The second time I've had a bad experience ordering wigs online. Not the same company though. I don't play about the hair that I purchase and this company has me😡😡. I'm sending mine back because I shouldn't have to fix them to look like the products that I spent money on.

I pray you found better hair without all issues. Post a video of it ..if you havent already.

@ItsKeishaBN

2 жыл бұрын

Thank you!! I have! Ive been just using the ones i know of in beauty stores and post the ones i love the most every Sunday! ☺️

Just got a wig from them, straightened it and there’s split ends the whole way up the shaft of the hair. Def did me dirty.

Same thing as bling hair outlet ,bling hair official and bling wholesale.

I looked at my tv for a sec then herd some knocking i looked back at my phone girl i felt like u were talking to mee! 😂😂 me personally i love unice fast shipping and good quality on amazon 😊

@ItsKeishaBN

2 жыл бұрын

Lol! Maybe they’ve gotten better since I dealt with them

@dovie2157

2 жыл бұрын

@@ItsKeishaBN haha yeaa maby if so thank you! 😂😊👍🏽

Wish I had seen this video prior to buying from them.

@quesstonnelson4388

Жыл бұрын

Right

The hair didn’t look bad. It looks like you put something extra on it like jel, spritz, in the front or something when you put it on your head. Wash it and wand it.

@ItsKeishaBN

2 жыл бұрын

Yea i did neither! 🤣😩 I literally washed it and Idk how to curl wand or nothing so this is what it looked like after washing it boo. 💕

I got the wig today it was not what was described in the videos and advertisements this just made me never want to get a wig again

The have a two stores in CA. I purchased a clueless HD wig I love but bought it in store. I just ordered 1 online from their website. I guess I’ll find out how it goes.

@ItsKeishaBN

Жыл бұрын

Let us know!

I watched a recent video on this hair - the hair smelled bad and they offered her 12$. She was like hell no ! When she told them she made a video reviewing the hair, they were willing to sent her a new wig, but begged her to bring the video down- she didn’t ! Lol On another note, those lashes are not ugly , they are INSULTING!!!! How dare they assume someone will wear those spider legs ?

@ItsKeishaBN

Жыл бұрын

Literally the exact same thing they did to me! They actually harassed me

@Lil1219Mama

Жыл бұрын

I'm dealing with a similar issue now. Seems like they have not changed. The unit I received was not as described and I requested a refund. They offered me $6 then offered me $15. I told them that was unacceptable, they continued to go back and forth with me and eventually sent me the address to return the unit. Then emailed me days later stating the hair was frizzy and smelly and they can only offer 30% back. A unit that was never worn, not even tried on.

@ItsKeishaBN

Жыл бұрын

@@Lil1219Mama wow smh

@caramark7966

Жыл бұрын

I complained about the hair smell and they claim they never had that problem. Lies detected. I also don't believe it's 100% human. AND the tracks are showing

I know u posted this video months ago. Thank you for your honest reviews and sharing your experience with this company. I ordered a wig for the first time today Dec 23, 2021. I will definitely message u with my order and experience with Unice 👍🏾👍🏾👍🏾

@ItsKeishaBN

2 жыл бұрын

Yes! Update us sis!

@lasonyamacklin7325

2 жыл бұрын

@@ItsKeishaBN you are right about their customer service. They did reply back and let me know that it was canceled. After I placed an order and it read processing and that it was successful. Only to find out that my order was cancelled. 🤷🏾‍♀️🤷🏾‍♀️

@lasonyamacklin7325

2 жыл бұрын

I am still waiting for them to help me understand what exactly happened with the order. That's it for me.

@ItsKeishaBN

2 жыл бұрын

@@lasonyamacklin7325 that’s exactly what they did to me.. then tried to make me get another unit “they had in stock” 😒🙄 it’s the lies and deceit for me

I feel u I got the infamous blonde highlighted wig YT groupies was raving about girl. I got mines it was trash thin af wasn’t true to length no bleached or plucked knots so I tossed that shit n the trash cause it was just that garbage.. so I’ve Neva purchased anything else burn me once it’s a wrap

@ItsKeishaBN

2 жыл бұрын

Woooow and i was gonna purchase that one instead of the one i had but it was sold out! I’m dead

@nikeish

5 ай бұрын

Just received mine, sending it back, not true to length, 24 inch looks like 16 inches, cap size is small, so thin…… this is my second back and forth I’m done, … I can’t

I think they're doing me the same way 🤦🏽‍♀️ something about some 2 day party or something I need this wig for my birthday in October. I work hard and I saved this money almost $400 on this unit !!! Next time I'll just go to the hair store 🤷🏽‍♀️ is there anyway you can send me their contact info you have from them

@ItsKeishaBN

Жыл бұрын

Oh wow! That’s so unfortunate they’re still doing things like this to their customers! I don’t have a contact to them anymore directly cause now I was done with them I was done! But it should be on their website and a way to contact their WhatsApp. I would try that! Good luck with everything

I am sorry you had a bad experience with them. that sucks a lot. I am new to wigs too and I bought from Unice before and I own six wigs from them. the hair is great but the customer service isn't the best. I also wish they would list on their website what was in stock or not. I purchased a curly frontal unit with highlights and was notified after purchase that it wasn't in stock and would take time to prepare. they asked if i wanted to switch to the same wig but in natural black. i made the switch but was a bit upset cause i originally wanted the highlights but i am ultimately happy with the wig. I have a black wig, bang wig, blonde highlighted wig, blonde money piece wig and a curly wig from them.

@ItsKeishaBN

3 жыл бұрын

Thank you! Yea i don’t knock the quality just the service!

@unicehairwigs

3 жыл бұрын

hello dear, sorry for the bad experience, thanks for your feedback. we will improve our service.now all the wig are in stock now. it will be shipped out within 48 hours after you placed order.

@ItsKeishaBN

3 жыл бұрын

@@unicehairwigs y’all need to be responding to the young lady who recently asked me how ling it’s gone take to get her product she ordered from y’all weeks ago.. she’s in my comments reach out to her. Instead y’all continue to watch me and harass me but it’s ok baby..

I recently ordered a wig from Eunice hair and I try to get them to refund me or get a smaller size cap and I went through the same thing. As you the customer service is no good. You cannot get in contact with them over the phone and emails. They do not respond back to you in a timely manner. And they just take your money and go shoot dude pretty much. I would not recommend ordering from them to anyone that I love no way..😢😢

You had me at drop all the tea ☕️

@ItsKeishaBN

2 жыл бұрын

Oh girl more coming soon about this brand!

Thanks for sharing. This was helpful to me. U definitely saved me some $ because I will not be purchasing the bodywave wig. I think it looks Super thin.

@ItsKeishaBN

2 жыл бұрын

Np! Spend it on something better Pooh!

Let me get this tea This company play too much i have gotten the run around and thats with hair they was gonna send me to review So frustrating Stay away from ashimary too😒

@ItsKeishaBN

3 жыл бұрын

Wooooow smh.. I’m definitely gonna put it out there the harassment I went through! I r never heard of ashimary before but good looking out!

@stephaniewalker9456

Жыл бұрын

Yessss! Bad company sent me a piece of junk!!

I just met this wonderful amazing woman and she totally help me find my perfect lip combo!!! She’s amazing!!!!

@ItsKeishaBN

2 жыл бұрын

Aww thank you! I’m glad you love it!

love ur honesty

@ItsKeishaBN

2 жыл бұрын

Thank you! I appreciate you! Somebody gotta do it! ☺️

The "Hi dear" sends me straight to hell.

@ItsKeishaBN

Жыл бұрын

Screamin!!!!!!!

Yea they really pissed me off! I ordered a 16 in 150% volume and as soon as I saw it, I knew it was a 14in and it was thin! Spending hard earned money on bs really pisses you off

@ItsKeishaBN

2 жыл бұрын

Woooow now that’s some real shiesty shi!

@arianaracquel2521

2 жыл бұрын

@@ItsKeishaBN it’s ghetto! NEVER again

@ItsKeishaBN

2 жыл бұрын

Extremely ghetto!

Thank you so much for your honest feedback

@ItsKeishaBN

11 ай бұрын

Anytime! 💕

I am going thru the same thing ordered a wig for my birthday, and it’s been 6 days no tracking info yet and it’s a 12 inch straight wig so what’s the problem, never again, first and last time ever

@colesg5938

Ай бұрын

I ordered a wig from them and the customer service is trash. I tried to return it as it was too small for my head, the length did not look like 16 inches and it didn’t look like 180% density. It was a lot of back-and-forth with them, asking me to brush the wig out and send them photos of inside of the wig all these things before they would accept the return, even though I reached out the same day, I got it to return it. I will never ever purchase from them again looked nothing like the model had on

Hay mines still say in transit and I order it in July 13 I haven’t got it yet wat date yu think it’s gone. Come ? Because I go bacc to school on the 5th & how did yu get in contact wit them ?

@ItsKeishaBN

3 жыл бұрын

Chillleee i have no idea it took mine forever! If you have the app there’s a contact button that’ll give you the email and what’s app information

My wig was so tight it wouldn’t stay on and it was stiff

Thank u so much for This honest review although the wig Looks good. They not About to play with me and I need my hair by a certain. I was going back and forth and the answer is no for me.

@ItsKeishaBN

2 жыл бұрын

Do Luvme hair! Their stuff is bomb! My latest video is one of my favorite units from them and they ship fast!

Their wigs were too big for my head. I ordered 2 from them and my head was swimming 🥴

@ItsKeishaBN

3 жыл бұрын

😩😩😩😩🥴🥴🥴🥴 not swimming in the wig 🤣🤣😭

@caramark7966

Жыл бұрын

They are so big!! I swear they just add a lace front to a regular wig.

Thank you so much for your honest review.

@ItsKeishaBN

2 жыл бұрын

No problem!

They send everyone the same cap no matter what color

@ItsKeishaBN

2 жыл бұрын

😭😭😭🤣🤣

@NativeAmerican10

2 жыл бұрын

@@ItsKeishaBN they do I swear 🤣🤣🤣🤣🤣🤣

I’m currently going through the same issue. They are stalling on sending me a shipping label. I emailed them three times regarding the return process. Sent them numerous picks and videos as asked multiple times. Now they just won’t respond🙃

@ItsKeishaBN

10 ай бұрын

Wooow! They’re still doing this after so many years?!? That’s crazy. Sorry you gotta go through this

@milo7469

10 ай бұрын

I'm going through the same issue!

@vanessagoins8159

10 ай бұрын

Oh wow, sorry that you had to experience that. I was going to order from them as well. But not now!

These wigs come from shady factories in China. Shipping is going to take a while

Thank you for this

@ItsKeishaBN

Жыл бұрын

You’re so welcome!

I brought a wig from unice last November for a wedding and never received it so I disputed transaction with my bank. Would you believe Unice emailed me sayin “ma’am you know you got the wig”😡 Like excuse idk who they’ve dealt with in the past but I don’t have to lie about never receiving a wig! And on top of that had to go to a hair store to purchase a quick wig because I never received the one from Unice before the wedding. I understand everybody experience is different but mines was horrible unfortunately.

@ItsKeishaBN

2 жыл бұрын

Are you serious?!?!? Wooooow!!!!! They have no respect for customers and that really showed it! Girl they stalked me after i made this video asking me to take it down then to work with them and they’ll send me product. I mean audacity at a all time high!

@toxicskulla9577

Жыл бұрын

Thanks for the video I was about to start ordering from them and then I found your video so I never will I am going to tell all my friends and family to never deal with them

@ItsKeishaBN

Жыл бұрын

@@toxicskulla9577 period! Cause they’re definitely still on bs based off of recent comments from others!

@teresastone04

Жыл бұрын

i still haven’t recieved my wigs

@ItsKeishaBN

Жыл бұрын

Oh no that’s horrible! You have to be on they ass

They don't ever want to give the money back.

Unice hair is a synthetic blend. I literally watched the shedded hair burn like plastic on my flat iron. Wouldn’t recommend

@ItsKeishaBN

Жыл бұрын

Wooooow!

@GalacticBarbieDoll

Жыл бұрын

@@ItsKeishaBN yes. I’m so pissed.

@geotestjohn

Жыл бұрын

I really doubt that is true. All my wigs from them are 100% real hair. You can color them, perm them, whatever you want. True, their customer service is a bit annoying, but for the PRICE the wigs are bomb!

Wig is short n it smells

The quality of the wigs are horrible and they know you have to alter it to make it look right. That’s why they put it in their policy that they won’t give you your money back if it’s altered. It’s a rip off.

Waste of money. Unice wigs are fake, plastic. Very bad experience.

Always order through PayPal they know not to play games with PayPal

All the influencer,s need to go they just lie its the way they make a living

@ItsKeishaBN

Жыл бұрын

😩😩😩🤣🤣🤣🤣

I bought a Unice Kinky Curly wig it wasn't it's true length and sheds horrible I mean clumps of hair I will never buy their wigs again

Theses companies are quite to take your money and then can’t full the order .

Is there any other websites u recommend for wigs tho?

@ItsKeishaBN

2 жыл бұрын

I love luv me currently!

@portianl

Жыл бұрын

what about luvme?

@user-em1po8vr1i

4 ай бұрын

​@@ItsKeishaBNLIVME sent me a wig with bald spots. FYI

Looks thinny 😐

@ItsKeishaBN

2 жыл бұрын

😂🤣🤣🤣

It's pretty 🥰🥰

@ItsKeishaBN

Жыл бұрын

It had potential

hello dear, thanks for your true evaluation of the quality of our products, and we really felt sorry for the bad experience which brought you. we wll improve our customer service and product's quality.

@NativeAmerican10

2 жыл бұрын

Dear unice I got my order Friday. There was 1 hair roller and wig cap I didn't git a wig I got bundles 🤪 yall are a hot mess send me my gifts

@tammymoore4509

2 жыл бұрын

Lies. I spent $400 with u guys. I got the run around and the wigs had horrible quality. Low density, poor quality overall. So disappointing. I just took this as a lose. #lessonlearned

@ItsKeishaBN

2 жыл бұрын

Woooooooow that’s a lot of money Tammy!!! I’m so sorry! Maybe they’ll look at these comments one day

@ophelia8351

Жыл бұрын

Unice the hair you send to customers is fake plastic hair. Rip off.

I bought a unice wig it was horrible. Paper thin and see through

@ItsKeishaBN

Жыл бұрын

That’s horrible!

@nikeish

5 ай бұрын

Same, I’m returning them

That box damage tho😒

@ItsKeishaBN

3 жыл бұрын

Girrrrrrrrrrrrrrrrrrlllllllllllll don’t get me started with them

Does PayPal help if there are disputes

@ItsKeishaBN

Жыл бұрын

Great question! I think they would because they’re PayPal but I’m not 100% sure. I used my chase card when i purchased and i know for a fact chase don’t play about their money and your neither.

@portianl

Жыл бұрын

yes, in my experience. Plus my credit card company which is BOA

Why do I still buy before watching reviews 😖

@Only1Sosa.

2 жыл бұрын

Looks like a blend mix of hybrid synthetic and human

@ItsKeishaBN

2 жыл бұрын

Yea it was but it was supposed to been 100% human

Ya there shipping is horrible and customer service horrible.

@ItsKeishaBN

Жыл бұрын

Very much so!

I will never purchase from unice no way shady

O wow that sucks 😕

@ItsKeishaBN

3 жыл бұрын

Oh it’s wayyyyyy more than this that happened

This wig looks horrible & it looks like it doesn't hold curls..

@ItsKeishaBN

2 жыл бұрын

it really doesn't thougggh! lmfaooo

ALL TRUE

They lie. They are not there unice is a rip off

Dang you bashed them for sending you free stuff and still over all loved the wig 🥴

@ItsKeishaBN

2 жыл бұрын

No love.. I believe I stated I purchased this with my money in the beginning. ☺️ thanks for watching!

@dejamosley7315

2 жыл бұрын

@@ItsKeishaBN they sent you a free wig cap (that you used) and other items they didn’t have too

@ItsKeishaBN

2 жыл бұрын

They sent that for the month wait for the purchased hair that was supposed to be delivered weeks ago… did you watch the video with the volume off or?

@dejamosley7315

2 жыл бұрын

@@ItsKeishaBN they send free stuff with every purchase, but I can understand how you thought they sent you that stuff as an apology

@ItsKeishaBN

2 жыл бұрын

Well thanks for validating another point as to why i should’ve made this review. Have a great day!

NEVER WILL ORDER FROM HERE