From www.justanswer.com/ythi
JustAnswer Customer: My espressione concierge machine just stopped working
Pearl Wilson: Assistant: Do you know the model of your Espressione espresso machine?
Pearl Wilson: Assistant: How old is it?
JustAnswer Customer: 8212S and it was purchased last Nov
Pearl Wilson: Assistant: How long has this been going on with your Espressione espresso machine?
Pearl Wilson: Assistant: What have you tried so far?
JustAnswer Customer: just stopped working this morning.
JustAnswer Customer: It seems to be in mid process of dumping the grounds and it just shut off i did the descaling yesterday
Pearl Wilson: Assistant: Is there anything else the Repairman should know before I connect you?
Pearl Wilson: Assistant: Rest assured that they'll be able to help you.
JustAnswer Customer: not that I can think of
Veillplumb: Small Appliance Technician: Hello, Thanks a lot for the question I am glad I can help you today with this question.
Veillplumb: Small Appliance Technician: I will do my best!.
Veillplumb: Small Appliance Technician: Please, bear with me while I read the question and write the best possible answer for you.
Veillplumb: Small Appliance Technician: If there is no espresso coming out of the machine, it is the result of either a lack of water in the reservoir, or a clogged pump.
Veillplumb: Small Appliance Technician: Did you descale the machine?
Veillplumb: Small Appliance Technician: If there are mineral deposits on the pump, the pump can't turn and the water won't come out.
Veillplumb: Small Appliance Technician: Can you hear the noise from the pump?
JustAnswer Customer: It won’t even turn on
JustAnswer Customer: It just shut off and won’t turn back on.
JustAnswer Customer: I can’t open the ground drawer to empty because the machine is stuck
Veillplumb: Small Appliance Technician: Ah ok, if it doesn't turn on, and the cable is good and you have tested it in another outlet, then there is a problem with the power board.
Veillplumb: Small Appliance Technician: It is quite expensive repair, it is covered by the warranty.
Veillplumb: Small Appliance Technician: You can claim a warranty repair or replacement here: https:/espressioneusa.com/index.html
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi