From 𝐡𝐢𝐭𝐜𝐡 𝐜𝐚𝐫𝐫𝐢𝐞𝐫𝐬 and 𝐫𝐨𝐨𝐟𝐭𝐨𝐩 𝐜𝐚𝐫𝐫𝐢𝐞𝐫𝐬 to 𝐝𝐢𝐫𝐭 𝐛𝐢𝐤𝐞 𝐜𝐚𝐫𝐫𝐢𝐞𝐫𝐬, we've got everything you need for your next road trip adventure! Check out mockins.com/ for our full selection. 👀Plus, enjoy 𝐟𝐫𝐞𝐞 𝐬𝐡𝐢𝐩𝐩𝐢𝐧𝐠 within the USA on all orders. 🔥 Hitch Mount Cargo Carrier | Cargo Net | Ratchet Straps Find it here 👉tinyurl.com/3cwud729 Amazon link 👉 tinyurl.com/v2kmkajn Walmart link 👉 tinyurl.com/3v78mdt9 Home Depot link 👉 tinyurl.com/5n2b2sub

Thank you, I had no idea what the anti rattle thing was

where can find a printable instructions? you guys arent showing clearly what screws taking on each steps and mine came without instructions. my other option is just to return it and get another brand.

@mockins

2 жыл бұрын

Hi, We are very sorry that you did not receive the instruction manual with your order. Please reach out to our Customer Support team at 718-475-1822 or email support@mockins.com and we would be happy to provide you with the necessary instructions right away.

@eireluvr

Жыл бұрын

I got instructions and they still aren't helpful. First...SMALLLLL. Second...there's a particular piece that goes with the washer and nut that WILL NOT fit on any of the bolts. None of them do but it looks like they are supposed to. I'm already irrationally angry and I haven't even gotten the damn thing bolted together. Hope yours worked out well.

Thanks for the video, but it's the bag straps that have me confused... :)

Excelente

I just got this rack. Hopefully it holds up.

@SOUTHWEST_PILOT

9 ай бұрын

It should I drove from California to Texas with it. No problems at all.

Would like to see that on a Jeep folded with a 35” tire on the back. May have to drill another hole at the 90 degree folding section to accommodate the tire sticking out. May not be needed. Would like to know

@mockins

Жыл бұрын

Hi,Please reach out to our Customer Support team at 718-475-1822 or email support@mockins.com for a couple of things that you would like to know more about.

I didn't get a manual this is ridiculous

@mockins

2 жыл бұрын

Hi, Our sincerest apologies that the instruction manual was missing from your order. Please reach out to our Customer Support team at 718-475-1822 or support@mockins.com and we would be happy to provide you with the necessary instructions right away.

Looks exactly like a Curt

@anastasiareyes9612

Жыл бұрын

My husband was debating between Mockins and Curt. And end up getting Mockins just because they have all accessories and parts included. Amazing customer service answered all of our questions as it was our first experience and first upstate trip. It was a great choice) now we can’t get enough going on road trips.

@Shaman196

Жыл бұрын

@@anastasiareyes9612 We just purchased a Curt system for our 2011 4×4 GMC Canyon. When I bought the truck it didn't have a tow hitch on it. We bought this tow package between eBay and Amazon. It was considerably cheaper than going through Curt. We paid almost $500 for everything. Keep in mind, we had to start from scratch.

Ty so much guys, i know its common sense but today i just didnt have it 🤣🤣🤣

I wl do

Wow, shipped with no instructions and this video was absolutely unhelpful. Thanks for absolutely nothing. Returned.

@mockins

2 жыл бұрын

Hi, We are so sorry that the instruction manual was missing from your order. That definitely shouldn't have happened. Please reach out to our Customer Support team at 718-475-1822 or support@mockins.com and we would be happy to resolve this for you.

Hire. A. Real technical. writer next time.

Your printed instructions are terrible and need an overhaul

@mockins

2 күн бұрын

Hi there! We're always looking to improve, so your feedback is really important to us. Thanks so much for sharing your thoughts. We're actually working on updating our instructions, and we hope to have them ready soon. If you have any other feedback about our product, website, or your overall experience with us, we'd love to hear it. Feel free to share anything, your insights help us get better! Thanks again!