This training shares an overview of SPOA and services accessible through SPOA, such as Assertive Community Treatment (ACT), Intensive Mobile Treatment (IMT) and Non-Medicaid Care Coordination. The training offers a step-by-step guide on how to access the SPOA referral portal and complete an SPOA Universal Referral Form (URF) application. The training also reviews documents needed for a SPOA application and case vignettes to understand eligibility for different types of services.