Very smart of the team to put these instructional videos out. Thanks a lot it’s helping a ton!

@MarcyFitness

Жыл бұрын

Hello Nick Flores - We're happy to hear the video helped! Thank you for supporting Marcy products, have an awesome day!

This video in conjunction with the manual; you can't go wrong. Thank you. Great instruction.

@MarcyFitness

2 жыл бұрын

Hello - We're glad to hear it! Thank you for supporting Marcy products, have an awesome day!

This video web address should be all over in big bold type on the exterior of the boxes. Thank you, it made it infinitely easier to assembly the SM-4033.

@MarcyFitness

2 жыл бұрын

Hello Christian Cerises - We're glad to hear the video helped! And, the videos will be added to the manuals in the near future. Thank you for your support, have an awesome day!

This video made it significantly easier to assemble the SM-4033! Thank s for putting so much effort into this, I appreciate it! BTW: What an awesome machine this is!

@MarcyFitness

5 ай бұрын

Hello @StokenP - glad to hear you're enjoying your Marcy Smith Machine! Don't forget to follow us on social media - have an awesome day!

Pure Life Safers way better than the handbook i just went through the book and would go to the video just to get a better angle view both helped alot thank you made it easy as 123

@MarcyFitness

2 жыл бұрын

Hello Big J - Glad to hear the video helped! We'll eventually have assembly videos for all our products. Thank you for supporting Marcy products, have an awesome day!

Worst ever, nothing was labeled when received

I'm surprised with some of the negative reviews. I was so impressed with the kzread.infoUgkxMwYg0MOXR4M-oGeyBsNSYe1aPOUoRH6D cage that I got the lat pulldown attachment that goes with it. It is equally outstanding. I don't have one complaint other than putting it together is a job. The instructions and packaging of the parts are very well designed and organized. Also, I stripped and damaged the pull down cable the first day, admitting it was my stupid fault, and they quickly replaced it at no charge. I'm 6'5, 280lbs and fit in the cage just fine. Glenn B

@MarcyFitness

10 ай бұрын

Hello @calvinsmith696 - thank you for reaching out to us. When bench pressing using bar catches, it is always recommended to have a spotter. When using the smith bar, bench presses can be escaped by rolling the smith bar and locking it back in to the smith track. If you have any additional questions, please feel free to contact us at marcypro.com/ at any time. Thank you for your interest in Marcy products, have an awesome day!

Thank you so much👏🏻👏🏻👏🏻 , I just purchased this beautiful machine because I’m a full time college student an d part time server, i barely have time to put everything together but this video making it easy for me ,

@MarcyFitness

3 жыл бұрын

That's awesome Gadiano! Thank you so much for all your awesome support. Welcome to the smith machine family 🙌🏻

@jaya5171

2 жыл бұрын

Step 11-1 part#13 i installed all cables the right way but part#13 that carries the weight its not going all the way down touching the rubber part. Any clue to why its doing that?

@MarcyFitness

2 жыл бұрын

@@jaya5171 - Thank you for reaching out to us! Have you had a chance to lubricate all the moving parts of your unit with silicon based lubricant? Generally, this will help the unit function smoothly and increase the overall lifetime of the unit. (In this case, lubrication on the poles that part #13 moves on would be the fix.) If that is not the issue, we highly recommend reaching out to customer service as you may need a replacement part #13, they can be reached at marcypro.com/support Thank you for supporting Marcy products, have an awesome day!

@ivettehunter7718

2 жыл бұрын

Do you recall what was in box 4?

@marshallcoalter9674

2 жыл бұрын

@@jaya5171 did you ever figure out why it's not touching the rubber? Mine isn't either, thank you.

Finished it and works perfectly smooth, however where you put the weights on it doesn't reach the bumper rest below... Cable paths are perfect, and I installed at the longest anchor points

@MarcyFitness

2 жыл бұрын

Hello Jason Stewart! Thank you for reaching out. The weights should not reach the bumper rests initially. With time and more weight added, the cable will stretch a bit and eventually reach the bumper rest. If you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!

Without this video this would’ve been shipped back 😂

@marcyfitness, this video helped so much when I assembled my system… and I could go in reverse to disassemble it (I’m moving) but by chance, do you have a disassembly video?

@MarcyFitness

6 ай бұрын

Hello @mentalkingmindfulness - thank you for reaching out to us. We sincerely apologize, we do not have any instructions on how to disassemble the unit. We would recommend using the video / assembly manual and going backwards. If you have any additional questions, please feel free to contact us at any time. Have an awesome day!

Hello, I am just getting ready to begin setting up my machine. Thanks for this video. I do have one question, it has boxes 1-5...do all the boxes need opened at once to get parts? Thanks!

@MarcyFitness

6 ай бұрын

Hello @larryk.8666 - thank you for reaching out to us. We recommend starting with box 1, but because of the size of each part on the SM-4033, you'll need to open many of the boxes early in the assembly process. If you have any additional questions, please feel free to contact us at marcypro.com/support - have an awesome day!

@larryk.8666

6 ай бұрын

@@MarcyFitness Thank you!!

Thank you for this great video! Just ordered M-4033, will follow this video to install the system. Meantime, I am wondering do you have recommended matt for the system? usually how big the matt should be at least? I will install it in garage. Thanks in advance..

@MarcyFitness

2 жыл бұрын

Hello Jerry Wang - Thank you for reaching out to us. Our MAT-20 or MAT-39 model mats would work well, you'll need to purchase two packs to cover the entire ground beneath the unit: www.marcypro.com/mat20-mat39-interlocking-floor-mats-lp If you have any additional quesitons, please feel free to contact us at any time. Have an awesome day!

@jerrywang4695

2 жыл бұрын

@@MarcyFitness Thank you for your reply... sad I have already bought 3 pieces 90"x37" gym mat from Homedepot, it is only 5mm thickness, will see if it works well.

@MarcyFitness

2 жыл бұрын

@@jerrywang4695 I bet that will work well, too! Thank you for supporting Marcy products, have an awesome day!

My cables are twisting up really bad in the back constantly, I take it apart and straighten them out and they twist right back up.

@MarcyFitness

2 жыл бұрын

Hello Wolf Serker - Thank you for bringing this issue to our attention. That sometimes occurs due to an issue with assembly or an issue with the cable itself. We highly recommend opening a ticket at marcypro.com/support - they are better equipped to troubleshoot the reason with you and can help you with any parts that may be needed. Thank you for supporting Marcy products, have an awesome day!

@sylviag7058

2 жыл бұрын

Hi I’m having the same problem

@wolfserker3179

2 жыл бұрын

@@sylviag7058 they made me buy another cable, a few months later it's happening again. There's to many pulleys and the cable twists to much and doesn't stay straight

@sylviag7058

2 жыл бұрын

Thank you for replying…..So there no way to fix the problem

@wolfserker3179

2 жыл бұрын

@@sylviag7058 I've taken the cable out several times to unwind it. Try to let it sit for a day then reinstall it. I like to do tricep pull downs with alot of weight I've been doing it on cables in the gym for years, if I do it at an angle it seems to cause the twisting faster. I started trying not to twist the cable while working out but it's annoying and restricts my work outs. This last time my toddler aged son pulled the cable far to the side and mimics me working out and it immediately twisted. You have to take it out repeatedly and straighten it and lube the pulleys and or replace the cable every so often. Unfortunately lame design on these pulleys

It came with the wrong diameter screws for step 6. Not having attention to detail where I’m benching is a dealbreaker for me. Too bad I have to figure out how to pack it all up

@MarcyFitness

3 ай бұрын

Hello @watt6952 - thank you for bringing this issue to our attention. I am sorry to hear that, normally the hardware blister packs are consistently packed despite the wide variety of hardware. Before returning the unit, if you need any help, our support team can be reached at www.marcypro.com/support with any questions or requests for parts. Thank you in advance for your patience and understanding, have a joyful day

Is it necessary to lubricate everything when just putting it together? I can tell parts are already lubricated so I’m not sure. I have completed the entire set and everything feels pretty fine. If I should still lubcricate, is it possible even with everything assembled?

@MarcyFitness

2 жыл бұрын

Hello! Thank you for reaching out to us. There is no need to add lubrication while building the unit, you can add it right after. You only need to lubricate the moving parts of the machine (e.g. the pulleys and the guide rods.) If you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!

Might be a dumb question but with the pully system are some of them supose to swivle or do i tighten them so they do not move?

@MarcyFitness

9 ай бұрын

Hello @eddominguez699 - thank you for reaching out to us. Not a dumb question at all; the pulleys are intended to swivel in order to allow the user to get a more fluid motion. If you have any additional questions, please feel free to contact us at www.marcypro.com/ - have an awesome day!

siempre hay que usar dos discos? se puede usar uno? pasa que, al momento de hacer algun ejercicio, pierde tension la polea.... baja muy lento los discos traseros... entonces pierde tension el musculo

@MarcyFitness

2 жыл бұрын

Hola Fabian Le Blanc, Se puede usar una placa en el carro, pero no lo recomendamos. El uso de una polea puede agregar un poco de arrastre adicional ya que el peso no se distribuiría uniformemente. Si experimenta una pérdida de tensión, intente lubricar las partes móviles de su máquina para asegurarse de que funcione sin problemas. Si aún tiene problemas, abra un ticket en Marcypro.com/support ¡Gracias por su paciencia y apoyo, que tenga un día increíble!

I can’t get the Guide Rod Sleeves to slide over the Guide Rods. It doesn’t fit! We lubricated it, no luck. Did anyone have this issue?

@MarcyFitness

Жыл бұрын

Hello Elizabeth Kelly - thank you for reaching out. This is not a known issue on our part. Please open a ticket at marcypro.com/support with pictures / video and an experienced customer rep will help walk you through the issue. Thank you in advance for your patience and efforts, we look forward to helping you soon!

@elizabethkelly6818

Жыл бұрын

@@MarcyFitness ok,we just sent a video. Thank you!

@chrischilders7968

Жыл бұрын

I think I'm having the same issue! One sleeve fit over the less heavy silver rod (with the indents for set screws) but the other one won't fit and several bearings have popped out trying to fit it

How do you do a rack pull?

Wish I had this a while ago, any advice on making the cables more smooth?

@MarcyFitness

2 жыл бұрын

Hello T-Man Ballin - thank you for reaching out to us. We highly recommend lubricating all the moving parts of your machine with silicone based lubricant to ensure the cables move smoothly. If you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!

@wolfserker3179

2 жыл бұрын

My cables are twisting up really bad in the back

@MarcyFitness

2 жыл бұрын

@@wolfserker3179 Hello - Thank you for bringing this issue to our attention. That sometimes occurs due to an issue with assembly or an issue with the cable itself. We highly recommend opening a ticket at marcypro.com/support - they are better equipped to troubleshoot the reason with you and can help you with any parts that may be needed. Thank you for supporting Marcy products, have an awesome day!

Hello Marcy! My smith machine bar seems to wobble a lot. I am used to smith machines that are stiff where the right and left side stay the same in regards to hight. Did I install this wrong or is this expected?

@MarcyFitness

Жыл бұрын

Hello mthmas2460 - thank you for reaching out to us! It should not wobble, it could be an assembly issue or a lubrication issue. Please reach out to our reps at marcypro.com/support with any videos / images of the issue and they'll be able to walk you through the issue. Thank you in advance for your patience and efforts, have an awesome day!

Is there a mat you recommend to use below this equipment?

@MarcyFitness

2 жыл бұрын

Hello Shyam Uthaman - thank you for your message! The mats we offer can be found at the following link, you would need two packs of either Mat model - www.marcypro.com/mat20-mat39-interlocking-floor-mats-lp If you have any additional questions, please feel free to contact us at any time at Marcypro.com - have an awesome day!

Is the cable that goes to the back where the weights are Part #105? If so, that's the one this is 462" long. Mine is starting to fray and I will need it replaced. Can I order another one, or is there a repair person that can do it for me?

@MarcyFitness

2 жыл бұрын

Good afternoon Daniel Distrola - Yes, Part 105 is the cable that goes along most of the back. Please visit Marcypro.com/parts. If you are under warranty or not, the cable can be requested on the links provided on that page. In the meantime, if you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!

Marcy! I bought one of these off Amazon! 4of5 boxes showed up only. I contacted Amazon they just refunded me the entire amount and never picked up the 4 boxes. I bought another unit directly from you. But I still have 4 boxes of of this cage in my garage from the Amazon shipment. I created a ticket on your customer service page of your website but it was like communicating with a 6 year old. Do you want them back? Arrange a pick up. If not the scrapper is going to get them. Other than that I love this machine!!

@MarcyFitness

2 жыл бұрын

Hello James MVMC - I am sorry to hear about the delivery issue! Because the item wasn't purchased with us, we wouldn't be able to take the return back (Amazon would, technically.) Please move forward with their instructions. If you have any additional questions, please feel free to contact us at any time. Thank you for supporting Marcy products, have an awesome day!

Cables get tangled on back how can i fix it

@MarcyFitness

2 жыл бұрын

Hello - thank you for reaching out to us. We are sorry to hear you're having cable troubles. This can be caused by an assembly issue. Please open a ticket at marcypro.freshdesk.com/support/tickets/new along with an image of your cable set up (or the tangled cables,) and they will be able to better assist you. Thank you for your patience and efforts, we look forward to helping you soon!

Is there a disassembly video to make it easier to relocation

@MarcyFitness

Жыл бұрын

Hello @tonnyngo4352 we sincerely apologize, we do not have any disassembly videos. Your best be would be to use the included manual and go backwards. If you have any additional questions, please feel free to contact us at marcypro.com/ - have an awesome day!

I just finished putting this together my cables won’t move where could my mistake be

@MarcyFitness

2 жыл бұрын

Hello Jerome Fields - Thank you for your message. If the cables will not move at all, the mistake can be at a variety of spots of the pulley system. Please reach out to our customer reps at marcypro.com/support - they are better equipped to help you troubleshoot this specific issue.

necesita un torque especial?

@MarcyFitness

2 жыл бұрын

Hola, gracias por tu mensaje. Todo lo necesario para el montaje está incluido con el gimnasio. Si tiene más preguntas, no dude en contactarnos en marcypro.com - ¡Que tenga un día increíble!

I need help please How many inches tall is she without the pull up bar?

@MarcyFitness

2 жыл бұрын

@Sebastian Gomez Ostuma - thank you for your message. The SM-4033 pull up bar is about 82 inches tall without the pullup bar, however, the unit cannot be assembled without the pull up bar. If you have any additional questions, please feel free to contact us at marcypro.com/ - have an awesome day!

Mine just arrived, do you open the boxes in order 1 through 5

@MarcyFitness

2 жыл бұрын

Hello Aundre Caldwell - Thank you for your question. Yes, opening the boxes in order is helpful for assembly, especially since box 1 has the manual. If you have any additional questions, please feel free ot contact us at marcypro.com - have an awesome day!

@emilycaldwell6271

Жыл бұрын

Actually box 5 has the manual and all of the parts were mixed up

Vid for the sm-4008?

@MarcyFitness

2 жыл бұрын

Hello Shane Q - Thank you for reaching out! We don't have an ETA on the SM-4008 assembly help video, we sincerely apologize. In the meantime, if you have any questions, please feel free to contact us at any time at marcypro.com - have an awesome day!

Can you deliver to sri lanka?

@MarcyFitness

2 жыл бұрын

Hello Kasuni Ransika - thank you for reaching out to us. We currently do not ship outside of the continental United States. If you have any additional questions, please feel free to contact us at marcypro.com - have an awesome day!

Hi Marcy. Can you please please help me. And tell me the exact hight of this Marcy 4033 . I want to buy it but not sure if I have the hight in room ? Please check and send. Thank you

@MarcyFitness

2 жыл бұрын

Hello Muzzy Kolip - Thank you for your message. The SM-4033 is 86 inches tall. If you have any additional questions, please feel free to contact us at Marcypro.com - have an awesome day!

@muzzykolip

2 жыл бұрын

@@MarcyFitness thank you very much for that information. It was very helpful

@MarcyFitness

Жыл бұрын

@Stroller - thank you for your message. The SM-4033 is 84 inches (213.36 cm) - this width includes the smith bar. If you have any additional questions, please feel free to contact us at marcypro.com/ - have an awesome day!

IM PISSED I SPENT SO MUCH MONEY ON THIS THING. IF YOU LIFT REAL WEIGHT THE LONG CABLE CONSTANTLY GETS TWISTED AND YOU HAVE TO CONSTANTLY TAKE IT APART. THIS ONE IS SO EXPENSIVE BECAUSE OF THE PULLEY SYSTEM WHICH SUCKS. DONT BUY THIS MODEL

@MarcyFitness

2 жыл бұрын

Hello Wolf Serker - I am sorry to hear you're having an issue with your cable! Most of the time this issue is an issue with the assembly or the pulley cable itself. Please reach out to Marcypro.com/support to request a replacement cable and that should do the trick. If it doesn't please let them know and they'll troubleshoot the issue with you. Thank you in advance for your patience and efforts, have an awesome day!

Expensive equipment, pulley cables in the back always gets tangled up. Waste of money. Do not buy! Just look down in the comments to confirmed that it's not just me it happens to.

@MarcyFitness

Жыл бұрын

Hello John Yang - thank you for your message. I am sorry to hear you're having an issue with your pulley cables getting tangled. This is an issue experienced with our most recent batch of SM-4033. Please describe your issue to our customer support team at the following link and they will provide your an extra bracket which solves this new issue: marcypro.com/support If you have any additional questions, please feel free to contact us at marcypro.com/ - thank you in advance for your patience and understanding, have an awesome day!

@benbresnan5325

Жыл бұрын

@@MarcyFitnesshello. I’ve been thinking about buying this model. Has the twisting issue been remedied?

@MarcyFitness

Жыл бұрын

@@benbresnan5325 - thank you for reaching out to us. Yes, the issue was fixed! And for those experiencing it, they can contact our customer service team for help fixing that issue. If you have any additional questions, please feel free to contact us at marcypro.com/ - have an awesome day!

@aleicarglopez2300

7 ай бұрын

I’m about to get to the pulleys and cables, wish me luck cause I’ve read you’ve had issues with them.