Manually add devices into Apple Business Manager using the Apple Configurator App

Ғылым және технология

Episode 3 - For this Episode I look at how you can manually add Apple devices into Apple Business Manager (ABM) using the Apple Configurator App on a Mac device. This is great for when you have existing Apple devices not purchased through an enabled reseller or Apple themselves and empowers your IT admins to make use of or reuse Apple devices within the company's estate.
This is an important step when looking to manager your iOS or iPadOS devices for your enterprise.
00:00 Introduction
02:00 download and Install the Apple Configurator App
01:46 Create a Wi-Fi profile
03:57. Add an iPhone to your ABM tenant.
07:30. Assign uploaded Apple device to an Apple MDM server
08:04. Sync the Apple device to your Intune tenant.
08:59 Summary and finish
References
support.apple.com/en-gb/guide...
support.apple.com/en-gb/guide...
Andy Jones is a Microsoft Technical Architect at BT and Organiser at CloudManagement.Community. He's on Twitter @Andy_69Jones. Any views or opinions expressed here are his own.

Пікірлер: 69

  • @jamesablanco
    @jamesablanco10 ай бұрын

    You have no idea how much you have helped my dayjob, bravo to you all!

  • @andrewmccallum5699
    @andrewmccallum5699 Жыл бұрын

    Top walk through, thanks Andy (the tips and steps help a great deal)

  • @theCMC

    @theCMC

    Жыл бұрын

    Thanks Andrew

  • @JDavis-pz4bv
    @JDavis-pz4bv11 ай бұрын

    I believe you also needed to check the device and then assign the profile in Intune. Then make sure device has a timestamp under "Last Contacted". Will not happen and configuration policies cant be assigned if profile is not assigned on that last page you had up.

  • @albertomartin70
    @albertomartin7011 ай бұрын

    5:44 you jumped there an important step… novice people don’t know what this certificated is or where to find it…

  • @lindsayl8161

    @lindsayl8161

    8 ай бұрын

    I am currently reading the comments trying to figure this out!

  • @albertomartin70

    @albertomartin70

    8 ай бұрын

    If I correctly remember, you just click next on that step

  • @joshuas2208

    @joshuas2208

    6 ай бұрын

    Click the blue next button as it’s not required.

  • @almar5968
    @almar5968 Жыл бұрын

    Hello, thanks for this helpful guide. If i create a backup and do the enrollment on iphone, when i restore data from backup, it keeps the mdm configuration? or the wipe is mandatory and old data will be lost? Thanks

  • @julienbecoye5169
    @julienbecoye51694 ай бұрын

    Very, very helpfull video. Thank you so much!

  • @theCMC

    @theCMC

    4 ай бұрын

    Glad it was helpful!

  • @Col.Klink.
    @Col.Klink. Жыл бұрын

    what is a trust anchor certificate and where do I find it?

  • @TheRealKG912

    @TheRealKG912

    9 ай бұрын

    He just skipped this part for some reason....

  • @joshuas2208

    @joshuas2208

    6 ай бұрын

    Press the blue next button as it’s not required

  • @jefforlich2390
    @jefforlich2390 Жыл бұрын

    Great video, thank you! I have a question concerning the supervision identity, and adding devices manually to ABM that already has devices added by an Apple rep/third party seller. If I create a new supervision identity in Configurator, does that affect any of the devices currently in ABM that were added by that 3rd party? Essentially, I am wondering if the supervision identity is limited to just the devices you add manually with that identity or if it affects current devices that were added with a different supervision identity. Thank you!

  • @theCMC

    @theCMC

    Жыл бұрын

    Jeff good question I can’t say I know too much about this tbh but it’s recommended to standardize on the use of that identity for all instances of a mobile device management (MDM) solution and Apple Configurator. Apple docs published show that If you change a supervision identity, you must start over-that is, you must erase, prepare, and supervise the devices again. It’s not clear if it affects existing devices added with other supervision identities. I’m thinking that these you would not be able to manage these with your own identity created.

  • @spitzer666
    @spitzer666 Жыл бұрын

    Too notch content ❤

  • @theCMC

    @theCMC

    Жыл бұрын

    Thanks Spitzer

  • @rogerbond408
    @rogerbond408 Жыл бұрын

    Good walkthrough but kind of blew through the adding trust anchor certificate steps about 5:45... what is that?

  • @theCMC

    @theCMC

    Жыл бұрын

    Roger, this is the cert used to trust the SSL connection to the MDM server. As I’m creating a new server this step is optional

  • @OlostA
    @OlostA Жыл бұрын

    Hello, I have a question. I've been ejected from the enterprise program because we get to be at least 100 people in the company to develop with the enterprise certificate. Apple asked us to go to Apple Business Manager, but I don't understand how to compile my application under xcode and install it on our ipads. What is the process ? Best regards.

  • @inallcom
    @inallcom8 ай бұрын

    Could you please help me? If I don't have Business Essentials, where can I find and download this trust "Anchor Certificate"?

  • @quentinabadie
    @quentinabadie8 ай бұрын

    hey, thanks for your video, helped a lot. quick question, can I manually add various iPads or MacBooks ? or I need always to have it connected. thanks. regards

  • @theCMC

    @theCMC

    8 ай бұрын

    When using a mac with configurator the docs say you need to connect the device with USB

  • @alex_zava
    @alex_zava Жыл бұрын

    Hi there. Thanks for sharing this video. I have a comment regarding the error message that showed during enrollment. First of all, I received the same error and my device did not apear in ABM just magically. The problem was happening due the wi-fi configuration failed to setup on the iPad. In order to fix the issue the user must access the iPad device and manually connect to the prefered wi-fi network. After that proceed with the enrollment. In this case there will be no error and the device will show up in ABM successfully. Thank you!

  • @andym8148

    @andym8148

    Жыл бұрын

    Hi can you explain in more detail please? I also got the same error.

  • @alex_zava

    @alex_zava

    Жыл бұрын

    @@andym8148 hi there. You can skip the Wi-Fi profile as for some reason it doesn't work anyways. But at the step when the iPad resets to start the configuration you have to manually enter the Wi-Fi ssid credentials so the iPad connects to the Wi-Fi and proceed with the enrollment. I hope that helps.

  • @andym8148

    @andym8148

    Жыл бұрын

    @@alex_zava thanks I got this working in the end, the devices need a valid wifi connection to connect to so by adding a wifi profile that can connect to a valid wifi network it works, the devices are then prepared and they connect to the wifi network and then connect to ABM to add themselves to ABM

  • @dslfreak69

    @dslfreak69

    Жыл бұрын

    when enrolling an ipad, i got this error the first time, didnt show up in ABM, did it again, no errors, showed up... why? no clue.. but it worked lol

  • @JonJong
    @JonJong Жыл бұрын

    I'm setting this up for the first time. At 5:48 where do I find/get the Trust Anchor Certificate?

  • @theCMC

    @theCMC

    Жыл бұрын

    Jon, it’s not needed if you’ve specified the option for new server

  • @chrisd4813
    @chrisd4813 Жыл бұрын

    Hi Andy, are you able to use this same process to add a MacBook to a companies ABM in order to be able to manage it via Intune?

  • @theCMC

    @theCMC

    Жыл бұрын

    Hi Chris yes you can. Check out Episode 5. Think this answers your question

  • @AdanSensei
    @AdanSensei Жыл бұрын

    Is a MAC notebook needed to do this, or can I download the apple configurator on an Iphone and enroll other phones from there?

  • @ozrahman126

    @ozrahman126

    Жыл бұрын

    You need macOS.

  • @theCMC

    @theCMC

    Жыл бұрын

    Hi Adan, actually the configurator app runs well on the IPhone. I tried this out the other day to manually add an iPhone to ABM and it’ probably much easier and smoother. Think I’m going to do a video on this one.

  • @jamesjosephrooney
    @jamesjosephrooneyАй бұрын

    Hi Andy - thanks for the video series it's really helpful. I've recently purchased a MAC and wanted to add it to apple BM manually. I didn't realise you needed an iPhone to do this so I've now acquired an Iphone.... So my question is what order do I need to get these devices enrolled? Ive got my apple business manager account setup and connected to Intune. But when I sign into the app store on my Mac to get the configurator app its greyed out. So I have to use another apple ID to get it. Now I've got it, do I first need to setup the configurator on my mac, enrol the iPhone & then use configurator on the iphone to enrol the mac? Thanks

  • @theCMC

    @theCMC

    3 күн бұрын

    You don’t need to enroll the iPhone into Intune, just install the app independently, install the app and connect with tenant credentials

  • @MrSkotty1992
    @MrSkotty19922 ай бұрын

    Does the device running the Configurator App need to be enrolled in ABM as well?

  • @theCMC

    @theCMC

    2 ай бұрын

    No

  • @cyphernz
    @cyphernz Жыл бұрын

    Whats the process for moving an existing managed device from another mdm server eg Apple Profile Manager to Intune? Would it be, 1. Assign mdm server as intune in ABM. 2, assign the device an enrollment profile in intune. 3, reset the device

  • @theCMC

    @theCMC

    Жыл бұрын

    You can have multiple mdm servers in a single ABM registration and switch between them by reassigning the device. You will need to delete the device from mdm 1 service and wipe the device to enroll into mdm 2

  • @cyphernz

    @cyphernz

    Жыл бұрын

    @@theCMC nice one thanks looking forward to the rest of your series

  • @dslfreak69
    @dslfreak69 Жыл бұрын

    I've been looking high and low for a solid answer, I've been trying to figure out how to add mac computers to ABM, and something i've seen hinted at is that is only possible when using an iphone. you can use apple config ON a mac to add iphones, appletv, ipads, and ipads, but not computers..... can anyone shed some light on this?

  • @MrNechovek

    @MrNechovek

    Жыл бұрын

    I came for the same answer, I guess we cannot add macbooks on ABM with configurator, or at least I was not able to

  • @LumpyZelan
    @LumpyZelan8 ай бұрын

    The error at 7:05 (0x80ef 33007) is caused by the device's Internet connection. The device must be connected to the Internet during configuration with Configurator. Don't forget to enter the SSID, security type and password in the WiFi profile.

  • @theCMC

    @theCMC

    8 ай бұрын

    Thanks @lumpyzelan

  • @auzland152

    @auzland152

    6 ай бұрын

    It looks like the wifi profile won't add because the iPad is not being activated based on unchecking that option during the configurator preparation. The wifi profile works fine if you instead check/enable the activation/enroll check box, so what is the solution here?

  • @royal0cean27

    @royal0cean27

    Ай бұрын

    You can also enable Internet Sharing on the Mac to share its internet connection to the connected iOS device. This eliminates the error for me altogether and without this enabled, I was not able to get devices added to ABM. Only with the WiFi profile and Internet Sharing enabled was I able to get any to add successfully.

  • @jackgoff4859
    @jackgoff4859 Жыл бұрын

    "This profile can only be installed on a Supervised device" - how can it be a supervised device before even enrolling it and setting it up as supervised?

  • @theCMC

    @theCMC

    Жыл бұрын

    Jack thanks, if I said that your right it has to become supervised to take advantage of the extra controls. From Apple website: Supervision gives educational institutions and businesses greater control over the devices they own. With supervision, your administrator can apply extra restrictions, such as turning off AirDrop or preventing access to the App Store. It also provides additional device configurations and features, such as silently updating apps or filtering web usage. By default, your iPhone or iPad isn’t supervised. Supervision can only be turned on when setting up a new device. If your iPhone or iPad isn’t currently supervised, your administrator has to completely erase your device to set up supervision.

  • @AbdulManan-rc3rg
    @AbdulManan-rc3rg4 ай бұрын

    how I can add Apple TV in ABM by app configurator

  • @theCMC

    @theCMC

    4 ай бұрын

    @AbdulManan-rc3rg I belive you can add Apple TV into ABM using the configurator app on a mac rather than using the iphone. You will need to connect the App-TV to the Mac

  • @chriscondy-pollett4312
    @chriscondy-pollett4312 Жыл бұрын

    When I try login to apple business manager and press devices after following your steps. I get "Add you Apple Customer Numbers or Reseller Numbers now or later to manage your devices here." Is there a way around this or have I done something wrong?

  • @theCMC

    @theCMC

    Жыл бұрын

    Chris it sounds like you don’t have the correct ABM management permissions

  • @misterh1
    @misterh15 ай бұрын

    At 5:44 and the next few seconds you say. "Now you're being asked for the Trust Anchor certificates, once you've added that..." OK HOW do you find that? HOW do you add that? Kind of an important step?

  • @theCMC

    @theCMC

    5 ай бұрын

    Misterh1 in my experience it’s not needed here. Hit the blue button and next. Should work without specifying this

  • @joefitzy
    @joefitzy2 ай бұрын

    At 4:54 you say that it's important to "Assign your device to an MDM server before enrolling the device" but I don't know how to add a device to the MDM server.

  • @theCMC

    @theCMC

    Ай бұрын

    Joe take a look at episode 5. You need to have access to ABM to do this

  • @sunnykgaming2541
    @sunnykgaming2541Ай бұрын

    I want to add existing intune macos devices to Apple business manager. is that possible ?

  • @theCMC

    @theCMC

    Ай бұрын

    Only by using Apple Config v2 on an iOS device. But you will need to wipe an re-enrol

  • @sunnykgaming2541

    @sunnykgaming2541

    Ай бұрын

    @@theCMC hi, i was able to figure this out. now im thinking since I have intune. does it make sense to setup user accounts for users on abm or just focus on managing them on intune:?

  • @Ty78523
    @Ty78523 Жыл бұрын

    When I added with the Apple Configurator, it seems like it times out and doesn’t even configured correctly. I hate this.

  • @theCMC

    @theCMC

    Жыл бұрын

    Can be fiddly sometimes. That’s why I recommend using configurator on the iPhone

  • @albertomartin70
    @albertomartin7011 ай бұрын

    Why some call it Apple Business Manager, others Apple Business Essentials… no one know how to explain it simple for people trying to understand the “Essential” part of it… Apple said that “AB Essential” is for people that are not IT but have few employees and that it should be easy… it is far from it…

  • @royal0cean27

    @royal0cean27

    Ай бұрын

    Apple Business Manager is a free service for businesses to manage their Apple accounts and devices. Apple Business Essentials is a paid Mobile Device Management service (MDM). Similar to Jamf, Mosyle, Intune, etc. ABM is required for any MDM managing Apple devices. ABE is a paid MDM.

  • @jayp.69
    @jayp.6910 ай бұрын

    How ppl love apple is beyond me.. Look at all this shit you have to do to just configure a stupid phone. And God forbid you don't have a shitty MacBook laying around for this.

  • @theCMC

    @theCMC

    9 ай бұрын

    It’s not really the chosen option in a business or enterprise environment

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