Major mistakes to avoid when shopping for clothes online ǀ Justine Leconte

Тәжірибелік нұсқаулар және стиль

Let's talk about online shopping fails. I had a couple recently.
This video explains the shopping mistakes you can avoid with just a bit more research ahead of your clothing purchase. You will save time and trouble if you don't have to return anything!
Shopping for clothes online shouldn't be a hassle, it can even be enjoyable ;-)
Thumbs up if you liked this video :-)
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Justine
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LINKS & THINGS MENTIONED
1. Check your bust, waist and hip measurement.
2. Compare with the size table of the brand.
3.Find out the total length of the garment.
4. Don't assume you know your size.
5. Pay attention to garment details (e.g. tucks make everything fit wider).
6. Make sure to see photos from all angles.
7. Check the return policy (and if it is free to return an item from your country of residence).
8. Check the fibre content (materials and their properties).
9. Check the care instructions.
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#online #shopping #clothes

Пікірлер: 605

  • @justineleconte
    @justineleconte6 жыл бұрын

    Who wants to share shopping mistakes? 😅 This way it won't happen to other shoppers. I went first and shared my fails. Happy Wednesday 💋☀️!

  • @shoh1541

    @shoh1541

    6 жыл бұрын

    Justine Leconte officiel love your videos! Plz tell me what I should wear to the moulin rouge show in Paris plzzzz

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Definitely dress up & sparkles/glitter are welcome😊 it is also part of the fun! Enjoy the show!

  • @shoh1541

    @shoh1541

    6 жыл бұрын

    Justine Leconte officiel thank you so much for replying...you’re amazing! Thanks for the tip!

  • @NatuNuarat

    @NatuNuarat

    6 жыл бұрын

    Buying a 100% polyester summer dress was a huge mistake. And it wasn't cheap! It didn't breathe at all, the design supposed summer but the fabric made me sweat like hell. I even got skin irritation from it. Now I always check the fabric, and sadly almost all dresses are made from polyester 😑

  • @sanjavargic3568

    @sanjavargic3568

    6 жыл бұрын

    I had the same experience. I am 1,80 m and have 60 kg. Sooo, I understand what you mean. But, I had no problems with Asos/tall section.

  • @lalagonegaga
    @lalagonegaga6 жыл бұрын

    This is not just a fashion channel, this is some serious educational programming.

  • @dr.dermixgirlmd7479

    @dr.dermixgirlmd7479

    5 жыл бұрын

    lalagonegaga. Agreed. I usually can’t watch most fashion youtubers- it’s all flashy music and editing. Justine is giving us quality fashion knowledge. Truly a channel of substance.

  • @slim555555
    @slim5555556 жыл бұрын

    After a career in ballet, I became a photo stylist BIG difference between what you see on television as in " I am a fashion stylist" phooey! A photo stylist is a person who makes the clothes look good, in photographs​, we put clamps on the back of the clothes, rip seams open(so the clothes fit), glue things down, pin things up...you name it we do it/destroy it and reinvent it. BUT guess what I shop online and think again if you think I haven't made a mistake or three...and I really really should know better.

  • @JessieBanana
    @JessieBanana6 жыл бұрын

    In addition to items that have impossible care instructions are items where the care doesn't quite match the style and fabric. Those are red signs to me. Why is a casual, unadorned, cotton sweater dry clean only? I feel like a lot of companies are moving towards more "delicate" care to cover for poorly made items. So if you wash that sweater and it falls apart, they can say it was dry clean only and it's your fault.

  • @GreyDynasty

    @GreyDynasty

    6 жыл бұрын

    This is so true, and terribly unfair!

  • @xyzsame4081

    @xyzsame4081

    6 жыл бұрын

    That has been a "policy" in some retail stores (especially smaller ones, boutique style collections) too. They could not get away with that with large online retailers or catalogue senders (like Otto Versand in Germany). And I noticed that H & M and chains like that usually have a reasonable policy regarding the care instructions. - If it is dryclean it is either your risk or that of the drycleaner if something goes wrong with the garment.

  • @Xia-hu

    @Xia-hu

    6 жыл бұрын

    google is your friend, dear.

  • @CrimsonVipera

    @CrimsonVipera

    6 жыл бұрын

    From recent personal experience, Zoe Hongs channel and research, I came to the conclusion that even high end brands simply stick approximate things on the care instructions. And if they could get away with it they'd stick "dry clean only" on everything, because then they don't have to spend the time (read money) to ACTUALLY check how to care for the fabric - you know, actually taking yards of the fabric and cleaning them in different ways to check which is best. I love cashmere but was always wary of buying anything in it because of the added cost of dry clean. Turns out dry cleaning is actually horrible for cashmere and what I should have been doing was buying a washing liquid for cashmere and hand washing it. I'm in the process of learning about different types of fabric now and I'm only using the labels as suggestions.

  • @evelynbaron2004

    @evelynbaron2004

    5 жыл бұрын

    I have bought furniture on-line successfully but I have never been intrepid enough to take a chance with clothes. This video actually made it looks possible to give it a try. Really liked your post; vr good points. Tx!

  • @patty-cf7jj
    @patty-cf7jj6 жыл бұрын

    What bothers me the most about online shopping (or before that I would sometimes shop from catalogs like Lands End) is the deception in the photos. I learned that the items the models are wearing are usually pinned in the back so they look more flattering and fitted.

  • @SvobodovaEva

    @SvobodovaEva

    6 жыл бұрын

    patty 8873 Also lighting does a huge difference

  • @jehold2010ify

    @jehold2010ify

    5 жыл бұрын

    And they almost always use models of one body type. I want to see how clothes are going to fit my curvier figure. I find myself gravitating towards items that have a larger model in the few shops that have them.

  • @Artbug

    @Artbug

    5 жыл бұрын

    Or just the poses theyre in - like cinching with there hands/arms to make a garment look more tailored. I hate that - I gotta go over all the pictures with a magnifying glass to find the truth!

  • @patriciasalem3606

    @patriciasalem3606

    5 жыл бұрын

    @@jehold2010ify Back in the old days, LL Bean used to use their employees as models. It was great because you could see how clothes looked on real people. Now everyone is literally a foot taller than me and weighs even less. Sigh... I did see a LOT of plus size models on Everlane recently, so there is hope! I'm not plus size, not super skinny... just normal. Where are my people?????

  • @alyssia7239

    @alyssia7239

    5 жыл бұрын

    @@patriciasalem3606 In real life strugglimg as much as you ;) (and helping the actual retail shops live by trying thing in stores and not buying online haha)

  • @sherrydance144
    @sherrydance1446 жыл бұрын

    Hi Justine! I work in the fashion industry in NY . Very often when companies order the samples for the photo shoot from the factory, they make the samples 2 " longer because they know the clothes will be photographed on models who are taller than their average customers. They want the proportions in the photos to appear like they will on average customers. So one more reason to check the garment lengths if you are tall!

  • @HaleyM22
    @HaleyM225 жыл бұрын

    Justine, you should NEVER pay to return an item that arrived damaged no matter what website you ordered it from! I have an online vintage site and it is definitely every company's responsibility to pack and ship every item they send in order to get it to the customer safely and in its original state. Next time contact the company and have them send a replacement or refund. :)

  • @JessieBanana
    @JessieBanana6 жыл бұрын

    About the umbrella though, no reputable company wouldn't accept a return, for free, for a defective item. It should be outside of their normal return policy and generally speaking with something like an umbrella they just ship you a new one and tell you to trash it. If a company doesn't fix the issue with a defective item, I don't shop with them anymore. It doesn't say much about standing behind their product.

  • @slim555555

    @slim555555

    6 жыл бұрын

    Reading my mind, this definitely should supersede the return policy. I would go one step further and open a dispute with my credit card company because of the item being broken.

  • @furbybuddy

    @furbybuddy

    5 жыл бұрын

    Australian companies have to do this legally

  • @BusbeeStyle
    @BusbeeStyle6 жыл бұрын

    These are great tips, Justine. I wish our sizing was an uniform as it is in the EU. In the US, the sizing is ALL over the place and you really never know unless you study the size chart or are familiar with a brand. Erin xo

  • @eizhowa
    @eizhowa6 жыл бұрын

    Justine - EU consumer law means that the Umbrella Company is obligated to pay for the return because the item was faulty. It is not an ordinary return.

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    even if it broke during transport? It was clearly a mistake from the shipping service and not the brand. How is it in that case?

  • @eizhowa

    @eizhowa

    6 жыл бұрын

    +Justine Leconte officiel The company who sends the package is normally liable for damages under transportation. The Umbrella Company chose that shipping service, not you, so they have to live with the risk involved. If you send a relative to the storage facility to collect the package - you have to live with the risk of that relative breaking it on the way home. The law basically looks at who should carry the risk, and places it on the person with the most control. Naturally, the stores don't want to inform you of all these things. People knowing their rights is expensive! ;) I don't know the nitty gritty details, but the eu consumer law is the same throughout the EU. We also use it in Norway, even though we are not a full member. The idea that the sender is responsible for shipping is pretty international, I believe. Sometimes the online stores can get a refund from the post office, but this is not your responsibility.

  • @TheFashionWHT

    @TheFashionWHT

    6 жыл бұрын

    I was wondering the same thing because all online stores I shop on have a free return policy for damaged and broken items. Of course I'm based in the US, but I feel like all other companies should have the same policy. In fact, they don't even ask for the item back, they'll just send you a new one

  • @teresitar

    @teresitar

    6 жыл бұрын

    Justine Leconte officiel if you bought the item as a consumer (B2C), you do not carry the risk during transport and you are entitled to amendment or new delivery, as the item does not possess the qualities you bought the with. This is why your return will not fall under withdrawal but rather under garanty claim. As you yourself run an online shop, i can recommend checking out this blog shopbetreiber-blog.de (I work for this company auditing online shops) so you can find out more about legal regulations for selling (and buying) online. Hope this info helps!

  • @PimanoonamiP

    @PimanoonamiP

    6 жыл бұрын

    Also the company is responsible of packagig yor item in the way of preventing damage to it in transport. when you get a damaget parcell you should allways take pictures for to send to the company, they may use them later to get their refund from the post. As a consumer you have no way of knowing when the parcell or the item was damaged .

  • @lanternaBGD
    @lanternaBGD6 жыл бұрын

    I went through most of the mistakes you mentioned, but I gave up ordering clothes online altogether. No unified measures, bad cuts, no lining and if there is you wish there is not as it is tight, pulling, hanging out; fabrics are predominantly synthetic (summer dress, tunic, beach top,.... made out of polyester!!!). And that endless price game where you have 30% or 40% discount and some plastic, sleeveless dress with elastic around the waist (just an example!) went from $147 to "only" $88 is just brain insult. Thanks but no thanks. Not even if it is for $1. Smart shopping became difficult in the last 10 years. But the better we are informed, the less of that crap will be on the market (or I am too optimistic?!).

  • @patriciacarter3950
    @patriciacarter39505 жыл бұрын

    Thank you so much for this video! I am disabled and homebound, so I need to shop online. I find your information to be very valuable.

  • @2lynnw
    @2lynnw6 жыл бұрын

    Your voice is so relaxing. Doesn’t matter what you talk about 🙂 but this is very helpful. Thanks.

  • @461645
    @4616456 жыл бұрын

    When I'm really in doubt about the size,I usually get one size bigger and... if needed.. I take to a seamstress to adjust it properly... (mainly if the garment comes from a place where women are smaller in general... like Asian countries) Better have more fabric to work with.... 😊

  • @catherine_404
    @catherine_4046 жыл бұрын

    Sometimes the fabric is ok in composition, but it's not obvious how dense it is. That what often makes the difference for me.

  • @arianneriley4824
    @arianneriley48246 жыл бұрын

    I love your videos! They are concise, organized, and educational!! My online shopping mistake is buying dresses online and not checking the return policy before buying.

  • @kayallen7603
    @kayallen76036 жыл бұрын

    So it isn't 'just us'. Thank you, Justine.

  • @siramea
    @siramea6 жыл бұрын

    Another mistake in terms of waste is not returning things that don't really like- postage can be expensive- but if you never wear it, it's all money wasted. For example, I ordered a dress from the UK for about €80. I was uncertain about it. It probably you have cost me €20 to post it back to the UK, I didn't want to pay €20, telling myself maybe I'll wear it with a jacket when the weather is nicer. I have never worn it after a year of being in my wardrobe.

  • @shelookstome8727

    @shelookstome8727

    5 жыл бұрын

    You could always sell it online, or donate to charity :)

  • @actinbaby
    @actinbaby6 жыл бұрын

    As a non-standard shape (curvy petite) I really appreciate this! I have never had luck online shopping before. With this I think I’ll have much more success. Thank you!

  • @patheticmortal373

    @patheticmortal373

    5 жыл бұрын

    Being a curvy petite myself, I get this. I have a bust and hips with a small waist. "Curvy" these day always seems to mean plus size, as if a petite can't have curves 😕. A good belt or tailoring it myself often seems to be the way to go

  • @virgonvegan
    @virgonvegan6 жыл бұрын

    "8 yr. old wearing her Dad's pants" 😂

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Charlie Chaplin style 🤣

  • @zamosorje

    @zamosorje

    6 жыл бұрын

    virgon vegan My husband ordered,a son is wearing, sizes were XXL but it wasn't clear they were for juniors

  • @EmpressOfDynaPurple
    @EmpressOfDynaPurple6 жыл бұрын

    If you ordered online and you get something damaged immediately take some pictures, email them to the company and ask whether they want you to send the broken item back. Normally they don't want it back and they let you choose whether to give you a full refund or send you a new item at no additional expenses. Advantage by paying with credit card is in a worst case scenario you could withdraw the payment within a couple of weeks.

  • @lindsaygerano2750
    @lindsaygerano27506 жыл бұрын

    time for some high-waisted pants shopping, Justine :)

  • @juliamihovilovic1543
    @juliamihovilovic15436 жыл бұрын

    I think online shopping is great for finding interesting designs for a good price or getting things that are unavailable in an area we live in but I just adore the process of “going shopping “. It is like a cardio and therapy for me at the same time. Despite me preferring the traditional way I appreciate you sharing these awesome tips for the times I get less sentimental about shopping hehe.

  • @akosw1977

    @akosw1977

    6 жыл бұрын

    Julia Dostoyevskam

  • @pj1446
    @pj14466 жыл бұрын

    Justine, I think you are the BEST!! I have watched several of your videos and each one has helped me know what to do with my wardrobe. I am 54 years old, and because of you I finally know how to shop for clothes that are right for me. Thank you !!

  • @pattygosselin1037
    @pattygosselin10376 жыл бұрын

    I have recently encountered “Asian sizing” - which apparently means “way too small for you”!😟

  • @zzkittykat

    @zzkittykat

    6 жыл бұрын

    Patty Gosselin my bf who is a large in American sizes (hes 6'0) ordered a large sweater from china.... yeah...... its my size. Im 5'3 and skinny af

  • @lifelovesme

    @lifelovesme

    6 жыл бұрын

    Patty Gosselin unless you’re Asian! Lol. Asians shopping in English speaking countries have similar difficulty. I rarely find clothes that fits me - all too big! :(

  • @lauren8627

    @lauren8627

    5 жыл бұрын

    @@lifelovesme slightly less of a problem though, you can just wear it with confidence and like you meant to wear the item baggy - I mean as long as it's not falling off!

  • @gittevandevelde2208

    @gittevandevelde2208

    5 жыл бұрын

    @@lauren8627 Some people don't like to wear baggy clothes. I am very skinny myself, smallest size in most shops or even a not-existing even smaller size. Yes, as long as the clothes don't fall off, I *can* technically wear them. But I don't want to. I have a 100-pound hourglassshape. I want to freaking show it off! But no, everything nowadays is baggy and boxy even when it's technically my size. It's just frustrating and I only dare altering second-hand clothes myself, which I start to do out of frustration.

  • @patriciasalem3606

    @patriciasalem3606

    5 жыл бұрын

    @@gittevandevelde2208 I have found a lot of vintage clothing that's sized for you! I used to be (decades ago) 102 pounds, and the vintage stuff fit me perfectly. We have gotten a LOT bigger as a nation in the VS. I'd look at who Scarlett Johansson wears. She's about your size. Het beste!

  • @yos4111
    @yos41116 жыл бұрын

    clicked like button before a video started.

  • @barbaralyons3228
    @barbaralyons32286 жыл бұрын

    Justine, you have made it clear why I wasn't liking what I ordered! Thank you. However, that umbrella company should have taken back your umbrella for free and sent you a new one promptly. It is not the customer's fault if they send a broken umbrella!

  • @Mel-pb5xw

    @Mel-pb5xw

    6 жыл бұрын

    Barbara Lyons exactly! The customer should only have to pay for the shipping if the return is a CHOICE, not a necessity in order to receive a functional version of what was originally ordered!

  • @lazyhomebody1356

    @lazyhomebody1356

    5 жыл бұрын

    I was sent the wrong color item, and was told they would excgange it for $9. For once in my life I raised my voice...and got the exchange for free! Don't let them get away with it

  • @878roadrunner
    @878roadrunner6 жыл бұрын

    Thank you Justine!! As always, very educational, high quality content. You never disappoint! :)

  • @pratibhamudgal2044
    @pratibhamudgal20446 жыл бұрын

    You always get me at hey everyone its justine! And i always wait till the end to listen to your bye! I Don't have words do describe how i feel about your sincerity ... You compelled me to comment ....you are awesome just like your videos.

  • @leafygreens7799
    @leafygreens77996 жыл бұрын

    Hey Justine! I the case of your broken umbrella I would recommend you to definitly get in contact with the costumer service. Usually it does make a differnce if you just want to return something or if you've received a faulty item. It should be possible for you to get a new one, maybe without shipping the broken one back at all, if you provide them pictures.

  • @shenanigans3923
    @shenanigans39234 жыл бұрын

    I love watching your videos and listening to you Justine. I feel I am learning information that will assist me life-long. I really value your knowledge and your willingness to share practical information. Thank you for being so warm, down to earth and to the point.

  • @Life-vu5te
    @Life-vu5te6 жыл бұрын

    I needed this video... I have had so many failed online shopping experiences. Not yet watched full video but I already know it's gonna be useful.

  • @madhubee9230
    @madhubee92306 жыл бұрын

    Hello Justine! Just wanted to thank you for all of your videos so far- each of them has been very to the point and easy to understand. (and your accent+voice just makes it all so pleasant!) I showed my mum some of your videos and now you've got two fans in my household :)

  • @blackeyedsusan727
    @blackeyedsusan7272 жыл бұрын

    Fantastic and timely video, in these times where we shop more and more online! Thank you, Justine, for helping us to become more educated consumers! I've been shopping online for decades now, and even learned a lot from this one! 👏🏼❤️

  • @yvonneengblom
    @yvonneengblom6 жыл бұрын

    I've been waiting for this kind of a video!! Hi from Finland!

  • @annettepellowe9847
    @annettepellowe98475 жыл бұрын

    Justine, your videos are all wonderful! I could watch one after another into the wee hours of the night! And I just love to hear you talk!

  • @notLavinia
    @notLavinia6 жыл бұрын

    dear Justine, first of all thank you for your professionalism, it seems that everything you do is beatiful and thoughtful. And if I may, I have a suggestion for a video lesson on how to properly dress and match accessories and jewellery for a certain dress code. ❤

  • @EVEspinosa79
    @EVEspinosa796 жыл бұрын

    You really change my perspective in many fashion subjects. Most recently, I've been analyzing shoes and bags in a different way since I watched your vids about those subjects. Now, whenever I buy online, I will also try to remember all these useful tips.

  • @switzerfamily7937
    @switzerfamily79375 жыл бұрын

    Love love love your videos! I will save so much heartache and regret by applying the principles you teach. Thank you for the knowledge you have imparted upon your viewers!

  • @swayefey
    @swayefey6 жыл бұрын

    I love your channel. So helpful, even my husband watches your videos with me 😊 You are natural and loveable AND knowledgeable.

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Happy couple-watching! 😘

  • @minivann6943
    @minivann69434 жыл бұрын

    Your hair, makeup and grey sweater work so well together, your eyes are the most vibrant, bright shade of blue! Being full of joy has that effect too I guess 😇 love, love, love the teachings you do in your videos! You’re helping me reconnecting to the french feminine in me 💕

  • @lindasorensen8497
    @lindasorensen84976 жыл бұрын

    I find it helpful to read customer reviews about a garment. Often these reviews alert me to problems with the item, and makes me look more closely at the details about the garment.

  • @margyslater4985
    @margyslater49856 жыл бұрын

    What an eye opener Justine-so many things that I hadn’t thought about. Thank you for another amazing video!❤️😀👍🇨🇦💋🌎

  • @paltinizabella6648
    @paltinizabella66486 жыл бұрын

    Your advices are always the best ! Thank you !😘

  • @clarekoesters3031
    @clarekoesters30316 жыл бұрын

    This was very helpful to me as I sell clothes online - thanks Justine!

  • @ElinT13
    @ElinT136 жыл бұрын

    Justine, you are so sympathetic! I love your videos and your explanations. Thanks!

  • @tanaazhere
    @tanaazhere6 жыл бұрын

    Stumbled upon your channel because I was looking for ideas on what to pack for my upcoming trip to france. What I found was pure gold! Subscribed and now binge watching. Thanks! You are most exceptional.

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Wekcome here! Glad you like it 🤗

  • @marybethstawarz3705
    @marybethstawarz37056 жыл бұрын

    I think garment dimensions are very helpful. I find you need to call customer service for this. You are right saying that these are not always available.

  • @erinlikesacornishpasty4703
    @erinlikesacornishpasty47035 жыл бұрын

    Thanks for this advice! I've had so much trouble buying clothes - especially online - and you explained so many of the reasons why.

  • @tinalin5994
    @tinalin59946 жыл бұрын

    Hi Justine, can you please do a video of essential bags/purse that every woman should own? Really want to see your picks

  • @susankakavas7367
    @susankakavas73676 жыл бұрын

    Another great video, Justine. You packed so much content in just 10 minutes. Of course, I've probably made all these mistakes over the years, but you say all so concisely and effortlessly. Brava!

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Thank you!!

  • @sdraper2011
    @sdraper20116 жыл бұрын

    One of the reasons I love your channel is because I'm tall , too (I'm 6'1" or 1.85 m). It's so nice to hear advice from someone who shares the same challenges! I really appreciate that. :D

  • @ketiwagner8773
    @ketiwagner87736 жыл бұрын

    Just found your channel and spent the last couple of evenings watching all the videos. Its the best channel for fashion tips and thank you so much for sharing your knowledge. I learned so much and plan to put the new knowledge in practice - going to shop for a new bag in Amsterdam. Plese please please keep uploading videos

  • @livinglifebarefoot
    @livinglifebarefoot6 жыл бұрын

    Thank you so much for videos like these! Since I started following your channel, it has changed the way I look and shop for clothes. Here in the United States, sizing is all over the place! A medium at one store is a large at another store. I have learned, thanks to you Justine, to check the sizing chart. Other than that I have made the same the mistakes you have mentioned in this video and now I know how to avoid them!

  • @published1789
    @published17896 жыл бұрын

    Dear Justine -- so full of sound information that is worth thinking about. I almost didn't watch. I have almost completely given up on online ordering. But as happens so often with your videos, I have learned some new things (!) especially about fabric/construction material (acetate?). Of course, I'm watching this right after your video on Vegan fashion. Again, not a headline topic that is personally riveting for me (I'm not vegan) but so much thoughtful information. Thank you.

  • @dogfan_1012
    @dogfan_10126 жыл бұрын

    I walk o to a store and I'm overwhelmed so even more so online. Your knowledge and advise has helped me so much. Thank you!!!

  • @jjh8367
    @jjh83676 жыл бұрын

    This was so awesome! I've been recently looking at online shopping and head aches are constant with all the different sizing. The difference between EU sizes, Chinese/Japanese sizing, and American sizing is so different! Thank you so much for an honest and through video!

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    You are welcome 😊😁

  • @fairuzachan
    @fairuzachan6 жыл бұрын

    Thank you for summarizing your points in the description (very helpful after having watched it) and for all your informative videos in general!:)

  • @angelikas.5439
    @angelikas.54396 жыл бұрын

    I discovered you about 2 hours ago and now I don't know how could I live without your tips :D plus, you have the most beautiful smile of all times :)

  • @lllovesalll
    @lllovesalll6 жыл бұрын

    I'm too cautious with online shopping! I've only ordered online after a store visit and found the item sold out in my prefered colour! Thank you for this video - it saves people so much hassle and heartache and helps reduce waste too!

  • @gorejs8396
    @gorejs83966 жыл бұрын

    Merci, Justine! I shop online a lot & at one time or another have experienced all the things you discuss here. I once ordered a hat & was sent (after a LONG wait) a completely different hat. I called the customer service number, & it turned out that the company was run by two elderly women who were very sweet. They had run out of the style I ordered, so they sent me something they thought I’d like. It was frustrating, but I couldn’t really get mad at them. I returned the hat. I agree that consumers should be able to see all sides of a garment on the product page, & customer service contact info should be conspicuous & easy to use. Shipping costs are important too, because that’s where online shoppers can get “punished” for buying online rather than in a store. Good video, as always!

  • @z0ara1
    @z0ara16 жыл бұрын

    I’m just gonna leave a like for now cause it’s time to go to bed. Knowing you, watching this video tommorow would be a refresh for my brain, a good way to start the day :)

  • @anayoung3564
    @anayoung35646 жыл бұрын

    Thank you so much! This video is going to save me some money. I appreciate all the research and knowledge you share with us!!

  • @TriciaGillespieArt
    @TriciaGillespieArt6 жыл бұрын

    Thank you for this video. I have made many mistakes ordering online and I'm much more careful now. It helps me to put things I like in my cart and then go back for a very close read and look at fabric, measurements, etc. When I'm in doubt, I usually pass on it now; however, I just had a wonderful experience with a company. I really liked their skirt, so I emailed customer service and they were SO helpful! Sometimes it's worth asking questions. Thank you for these tips!!!

  • @64Biina
    @64Biina6 жыл бұрын

    Sage advice Justine. You have listed the very reasons why I have stopped purchasing clothing/shoes online. I like to feel, smell and try on the clothing or footwear. Back and forth in the mail just takes too much time and effort for me! But I love buying books and other items online so I can use some of your tips for them. Thank you!

  • @182-7
    @182-74 жыл бұрын

    Your videos are so helpful! Thank you very much. 😊

  • @sallyrodgers6825
    @sallyrodgers68256 жыл бұрын

    As always I enjoyed your presentation very much. They are so informative, practical, topical and eloquently delivered. I look forward to your next insightful snippet of life, fashion and style. I treated myself to a ring from your collection and love wearing it. Thank you.

  • @mizginavale22
    @mizginavale226 жыл бұрын

    Brilliant information!!! I have to admit that I roll the dice and hope that a garment will fit and spend a percentage of my time returning purchases. This is quite helpful; although, I will need to put more of my effort in noticing measurements (not just sizes), to ensure less returns. I truly appreciate this video, as I buy more things on-line than in stores. Thank you!

  • @mlaredcat
    @mlaredcat3 жыл бұрын

    You are absolutely amazing. Your advice makes me feel empowered and smarter in the choices I will make from here out. I have learned so much from you. If I have any questions about clothing or fashion I will defiantly look to see if you have a video that covers my question. THANK YOU

  • @sarahburke8955
    @sarahburke89556 жыл бұрын

    Great topic! I'm a short curvy girl, and I look long and hard at every item I purchase, especially online! I also tend to stick to brands I've actually worn, so I know most of their sizing quirks.

  • @inkblue28
    @inkblue286 жыл бұрын

    I wanted to buy a gorgeous Rag and Bone wool dress, it had a leather strip attached to the back as a design detail. I assumed it was faux leather so that I could at least dry clean the dress, but it was real leather so the care instructions said it had to be taken to a leather cleaner in order to clean it. The dress fit perfect, but I couldn't buy it because it would probably cost me $50 to clean it, and my dry cleaner takes a month for leather. It's so annoying how designers design only for the garment to sell, but never for long term care. If more people learn about fabrics and how to care for them they can demand better from the industry. How many garments have we all thrown away after washing it? The industry needs to be taxed for landfill waste from their poor choices.

  • @julijakeit

    @julijakeit

    6 жыл бұрын

    About the leather - I wanted to clean my husband's leather jacket and took it to the salon where the professional told me the cleaning damages the leather and should be only done if there are visible stains. I usually clean it gently with water to brush the dust and dry it before storing after the cold season is over.. In your case, you should wash the dress by hand, avoiding the leather detail, it sounds like a bother but if you absolutely love the dress and it fits you, why not?

  • @ludmillabogucharska3182

    @ludmillabogucharska3182

    6 жыл бұрын

    There's plenty of leather cleaning products at shoe stores. They are used for taking care of shoes, bags, belts, leather jackets, ets.

  • @hailithinksyourcute
    @hailithinksyourcute5 жыл бұрын

    These tips are very helpful. The laundry facilities that I have at my apartments aren't very good but knowing these tips will help me to take care of my clothes and gives me confidence to purchase well made garments, since I now know how to take care of them.

  • @Jenna123
    @Jenna1236 жыл бұрын

    Hi Justine, thank you for another great video! I have been following your channel for awhile and really appreciate the practical and logical approach to dressing. It's so easy to follow your step by step guides. Thank you!

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Thanks!

  • @jaimezuniga4702
    @jaimezuniga47026 жыл бұрын

    I do a lot of online shopping because it’s a hastle to take my toddler with me shopping and I find these tips useful! I have a shorter torso and longer legs so I understand your dilemma from another angle!

  • @kristen7285
    @kristen72854 жыл бұрын

    Thank you for making such amazing content. I am binge watching all your videos!!!!

  • @Anik56
    @Anik564 жыл бұрын

    Long torso, totally can relate... It gave me so much problems shopping blouses or t-shirts or even pants that supposed to be "high waist"...

  • @rebeccaschultz5106
    @rebeccaschultz51066 жыл бұрын

    Justine, you are so sweet and helpful. Thank you for this.

  • @alolikak5906
    @alolikak59066 жыл бұрын

    U r great! Somehow u find topics that r super important but doesn't have solutions readily available! I learnt the hard way of lots of losses, as to how to judge in online shopping!

  • @charlottemann3352
    @charlottemann33526 жыл бұрын

    Thanks so much Justine. That clears up a lot for me. I always learn from your videos.

  • @justineleconte

    @justineleconte

    6 жыл бұрын

    Thanks!

  • @MsMelindarobbins
    @MsMelindarobbins6 жыл бұрын

    Again, thank you. Such an informative and helpful video. You’re so right about NOT hitting purchase, as so many impulse buys (and even well thought purchases) can go way wrong in the click of a button. At least I’m not the only one who has made some bad Amazon choices.

  • @valpurves45
    @valpurves456 жыл бұрын

    What a great video yet again. And soon practical. Thanks so much justine

  • @yelloowaunt1122
    @yelloowaunt11226 жыл бұрын

    Justine, I wish I had this video 2 weeks ago! I am returning to the work force, after a significant amount of time. I am updating my wardrobe, and made everyone of these mistakes!!!! Ugh! But, you put me on the right track, thank you for all you do.

  • @anneh7217
    @anneh72176 жыл бұрын

    Great information as always.....I have had a hassle with ordering clothing online. Garment was not as advertised....sending it back for a credit was a nightmare....it ended up that I had to pay for the returned parcel because the shipping address did not exist! Learnt the hard way...never again I say... never again! Justine, thanks for your wonderful vlogs.

  • @EvyHorse
    @EvyHorse2 жыл бұрын

    Your english is impeccable! Well done, I rarely come across a french person with such mastery of the language. Plus, you are super sweet and relatable. I'm hooked :-)

  • @GreyDynasty
    @GreyDynasty6 жыл бұрын

    You seriously have the best most educational channel in the whole wide world!

  • @violentbadger6401
    @violentbadger64016 жыл бұрын

    This is such a great video! Thanks so much for the tips, love your work :D

  • @chibiloki
    @chibiloki6 жыл бұрын

    Thanks Justine. I've had very little success with shopping online, so I hardly ever do it. My most recent shopping fail was from a vintage reproduction store. I bought three items, a top, a pair of trousers, and a skirt, and had to return them all because of sizing issues. What I've learned from your video is to check for more specific measurements and ask if they aren't listed rather than just clicking "buy". Hopefully in the future I'll have better luck.

  • @mellimoon77
    @mellimoon776 жыл бұрын

    Génial, merci Justine !

  • @darthmorfindel
    @darthmorfindel6 жыл бұрын

    Online shopping tips are always appreciated. It's so difficult to buy clothes online sometimes!!

  • @Slivings911
    @Slivings9116 жыл бұрын

    Very helpful! Thank you, Justine, as always! ♡

  • @susanb1511
    @susanb15116 жыл бұрын

    Your beautiful smile always brightens my day (along with your tips).

  • @patriciaoji3255
    @patriciaoji32556 жыл бұрын

    Brilliant!! Thank you Justine

  • @anahewett9338
    @anahewett93386 жыл бұрын

    Thank you Justine for sharing your knowledge always! 😗😗😍

  • @Ingrid0410
    @Ingrid04106 жыл бұрын

    It’s very rare you can order clothes that fit online! I’ve had so many mistakes! Mostly because I’m big busted but then if I order a size thinking it will fit then it’s way too big everywhere else! You can’t go wrong with handbags or jewelry online though

  • @jacqueline8559

    @jacqueline8559

    2 жыл бұрын

    I've had great success with clothes purchased from the online company Roman Fashion Designers. The clothes I've bought are usually jersey material, which I like. Dresses and tops have all suited me and I can now look at an item and know if the colour, cut, will suit me, thanks to Justine! Some dresses, which I've loved, are in a flattering shape for my body, but I've seen they would be much too long on me. I've taken them (4 in different colours) and had them professionally shortened for very little cost, and I was aware I'd need to do this on purchasing. Jackets /blazers are great quality, or at least the ones I've purchased have been, and lined well.

  • @shteacher
    @shteacher6 жыл бұрын

    Thank you. This is going to really help me better choose my new duvet cover. I want a crisp white cover similar to the actual duvet but easier to wash and just realized after listening to your video that the covers I saved in my amazon account might not work. I do t know. I hadn’t done my due diligence and I’m really grateful for all of these suggestions: measurements, pattern, washing instructions and material fiber make up. Now I need to figure out how to choose best fabric for my bed so it looks smart and luxurious at the same time but is easy to fluff and clean. I’m thinking that $19 microfiber one would make my hot flashes intolerable.

  • @swisslions
    @swisslions6 жыл бұрын

    This was very helpful. I have a long torso and only knew it was an option in swimming suits.

  • @ShivangiPrasad
    @ShivangiPrasad6 жыл бұрын

    Great tips, Thanks Justine!

  • @strawberry1025
    @strawberry10256 жыл бұрын

    Oh Justine, I hear you. I have the opposite situation to you; I have a very short torso and very long legs and arms. So although I am only 170 cms I have to buy skirts and tops from Long Tall Sally. One lives and learns. :] One tip of my own when buying from a online shop new to you is to read independent reviews of the site before parting with any money or giving them your credit card details. I learned that one the hard way......

  • @kherise
    @kherise6 жыл бұрын

    I love online shopping but on clothes or shoes I still prefer trying them on before buying ;) thank you, your videos are very usefull

  • @magdalenasanecka2396
    @magdalenasanecka23966 жыл бұрын

    Thank You for this. So many people must know these informations. I learned the hard way to ALWAYS check te fabric (not only when shopping online). It may look pretty on the picture but the clothes are not only to look.

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