For those wondering, the screw patterns are torx 4 for the small screws and Philips 0 for the large ones

@REDNBLUEBROS1337

Жыл бұрын

I've actually found they work better with Torx 5

@richardm9550

Жыл бұрын

@@REDNBLUEBROS1337 Yeah - you are right, they are indeed Torx T5 and not T4🙂 T4 will do but if you have them, T5 is a better choice. And for the little circuit board, I found PH00 works although a very fine 1.5mm flat blade will also work. So I used 3 drivers in all, PH0 for the 4 screws under the sticky pads, T5 for the two screws at the front, and PH00 for the circuit board.

Thanks so much Nicholas! You just saved me £80 for a new MX Master. To anyone scared of trying this, it's stupid easy. Bought a set of precision screwdrivers on Amazon for £6 and did this fix in 10 minutes. Gesture button feels as good as new.

@Nicholas-Doyle

6 жыл бұрын

Awesome, I'm glad to hear it worked for you and that this was able to help. I was pretty distressed when mine stopped working and even reached out ot logictech, but since it was out of warranty I just decided to give it a go. I'll bet a lot of people have tossed their old mouse in the landfill thinking it was irreperable, when in fact this tiny fix would keep it running.

Thank you! The specific size for the Torx screw is T5. This also works for Logitech MX Master 2S.

@bigp3t3_cpt

4 жыл бұрын

yup, T5, however there is enough friction for a T6 to work. had to search my house up and down only to find a T6, but had the same problem and same fix.

@tienvoxuan4954

4 жыл бұрын

Thank you! You saved me on this mouse also.

Nice video. The problem is not actually the screws being too tight, but that the living hinge under that button wears out/bends over time. Remove that mini pcb, and then remove the little living hinge panel below it. Bend the living hinge in the opposite direction of the button (gingerly) to get back some of that “spring”. If you’re just loosening the screws, you’re allowing the living hinge to bend even FARTHER.

@jabbawok944

9 ай бұрын

Yep... bending the lever up fixed mine.

@widM_

3 ай бұрын

can you make a video 🙏

You Sir deserve a nobel prize for "work-horse mouse saving" if there was such a thing. And thanks to everybody who helped with the screw sizes.

4 years later and you're still helping people! Thank you for sharing this video!!!!!!

I dont know how to thank you man... 2 years not using my MX MASTER, now im working with it again.

@Nicholas-Doyle

9 ай бұрын

Glad to hear it my man.

Fixed my MX Master 2S. Thanks Nicholas. You are a hero. A small TIP For Others : while removing the plastic covers from the bottom of the mouse, be careful! That plastic cover is made of two layers and you have to remove those two layers together otherwise you wont be able to reattach the plastic layer to the sticky rubber type layer

Thanks Nicholas for taking the time to make this video, I thought my MX Master was dead and was looking to buy another one when I KZreadd the problem. Its a cracking mouse but with a couple of common flaws, Logitech really need to address these issues. Thanks again you have saved me many many beer vouchers ! Cheers

@Nicholas-Doyle

6 жыл бұрын

Haha, don't ever waste your beer vouchers when you don't have to. Happy to help.

short, to the point and informative. I appreciate you so much

this is one of the most helpful videos I've watched. Not only does it work again, but it's also actually more responsive! I've never been more satisfied with fixing something. Than you.

I already kinda knew what to do, but having you along gave me confidence. 3 years later and you're still helping people with this vid!

@Nicholas-Doyle

2 жыл бұрын

It blows my mind that this still gets comments almost every day.

Thank you for the walkthrough! But please, do not pry off the pads like that. Just use a heatgun on low setting to weaken the glue and it'll come off perfectly without damaging the pads. After you're done, stick them back on and it'll be like new again.

@wbrione

2 жыл бұрын

too late ;-)

@wbrione

2 жыл бұрын

found replacement ones on aliexpress !!!

@enricodemarchi1412

2 жыл бұрын

@@wbrione me too

@ross0za

2 жыл бұрын

Thx. Was super easy after heating

@WePiphany

2 жыл бұрын

Be VERY careful not to pull the plastic surface away from the adhesive that holds the pads to the mouse. You have to be sure to pry the adhesive bottom away from the mouse. It is very easy to accidently pull the pad off, teraing it away from the adhesive later below.

You SIR are a saviour

@akshaymehta4574

2 жыл бұрын

About to text the same

@paratpargoud3789

2 жыл бұрын

Sir I am big fan

@lucadisanto4124

Жыл бұрын

thanks a lot, I have reapair my logitech following your video! great!

Thank you, Nicholas !! Most folks won't have the super tiny Torx screwdriver needed for the two uncovered screws. I carefully used a 1.4 mm precision flat blade screwdriver that was small enough to fit while providing just enough grip. A more common precision Phillips gets the other 4 and the micro-switch inside. Best wishes.

Wow, thank you so much. I've been having issues with my gesture button being extremely sensitive for a long time now, and my solution was to set its function to 'None' inside of Logitech Options, which was sad enough. Now my tracking stopped working completely. Your fix worked perfectly, I am so relieved right now!

I had the issue where the button got stuck down and triggered randomly and became very mushy. Setting the gesture to None for that button did work for a while but then it didn't track at all. This worked so well! Great video explaining what to do!

@tegrum

4 жыл бұрын

"Setting the gesture to None for that button did work for a while but then it didn't track at all." A similar situation. After this video and your comment, I fixed my MX in 10 minutes. Thank you and Nicholas!

Thanks, was able to get my mouse working again. A little tip for others, you can just peel back the top and bottom of the pads rather than remove them fully. That should keep them stuck and working well after the repair is complete

@DebabrataAcharya93

4 жыл бұрын

hi, can you recommend what glue I can use to stick them back once I peel them off? Thanks!

@booleanBoy

4 жыл бұрын

@@DebabrataAcharya93 not from experience no, but if you don't want to remove them again I'm sure standard super glue will hold them

@No_Mikey_No

4 жыл бұрын

Thank you for the tip!

@ArjanAssink

4 жыл бұрын

thanks for the tip! did this, and while they didnt attach right back, just putting them back in place, the pressure from using them made them fine to use again :) carefully peeling them back tho, make sure you dont detach them from their adhesive strip, that needs to lift up as well.

@No_Mikey_No

4 жыл бұрын

@@ArjanAssink I had the same problem, but you can use an academic glue and with the pressure of the mouse itself it ends up sticking and it does not come off.

Thank you most of all for adding a visual to the two tools you used to get the screws out. I'll just order them on Amazon and do this tomorrow, but from your video and a couple of others, and having read the comments, I'm confident that this will work, which is awesome because I love the mouse, and it'd be a shame to think it had malfunctioned or died, being so expensive.

Hi Nicholas, your loosen 2 gesture button screws really work for my Logitech MX Master 2S. I feel so relieved the mouse back to normal again. For people who still searching the solution to fix the not tracking for this mouse, this simple repair guide is proven. Thanks 🙏🏻

I confirm! It really works. Thanks man. You help me and save my money! PS: for bonding little black panels, use a double sided thin adhesive tape.

Thank you! Saved me from buying a new mouse

@Nicholas-Doyle

6 жыл бұрын

Daniel awesome! I’m glad I could help!

@Nicholas-Doyle

6 жыл бұрын

Thanks! It's nice to know it's working for so many people.

@k00bly26

4 жыл бұрын

Same to me

@artopya

4 жыл бұрын

Thank you Nicholas , June 5th, 2020, you save me too, from buying new Mouse...:), For people want to do this, be sure , have a T5 Tork, how Audwin sed. Than you Audwin..:)

@keysersoze4851

4 жыл бұрын

So easy to fix that annoying problem.

2 years laterm and you're still saving lives. Thanks Nicholas!

3 times have I returned my mouse on warranty before trying this, every time receiving a new one and coming back to this problem again after a couple months. Now the warranty's ran out and I was forced to try this. And it works! Thank you!

Hey dude! Your trick works perfect for me! Keep it up.

I feel so proud that I fixed the mouse with the help of this video, maybe I am a handyman! Thank you for the video!

@Nicholas-Doyle

3 жыл бұрын

Jeffrey Hong it’s the little things that give you the confidence to do the bigger things. Next thing we know you’ll be building a house from scratch, with trees you cut down with your bare hands.

Thankyou for actually getting to the point and showing us how to fix it. I came here from a similar video but gave up three shaky, handheld minutes into a long list of things that were not the problem.

Thank you so much! This saved me from ordering a new mouse. Been using it for one year every single day and suddenly the desktop screens started switching randomly and my pointer stopped moving (exactly like how you described). I could only click and scroll. Followed exactly what you did and it worked just fine! I'm writing this comment even before cancelling the MX Master 3 that I ordered a couple hours back thinking my MX Master 2S died!! Tip for people who don't have the proper screwdriver tip/head: I NEVER unscrewed the top 2 small screws. I just unscrewed the normal sized screws underneath the pads and was able to free up the jammed gesture button

The Head for the two torx-screws is a T5 The Head for the four other screws is a Philipps 000. Fast and easy repair. Thank you!

@blackky92

4 жыл бұрын

and the inner PCB is which size ? i could barely loosen it with a basic 1,5mm screwdriver

@VannevarB2

4 жыл бұрын

The torx-screws and inner PCBs screw can both be loosened with some difficulty by a 3/64" flathead, in case you don't have a torx set.

@drrodopszin

3 жыл бұрын

I could fix it with Philipps 00, so no need for going that tiny.

Oh man! Thank you for this! Saved me buying another mouse!

@Nicholas-Doyle

6 жыл бұрын

Glad I could help!

Bought T5 screwdriver today in my local hardware shop because of this vid and it was very helpful. Thanks a lot!

It worked so well, I never even got all of the screws out before the gesture button released, and the mouse started tracking again. Never even had to take it all the way apart or loosen the internal screws. Thanks for the tutorial. Happily tracking and clicking again!

I have a MX Master 2S that was playing up. I finally had an excuse to get the MX Master 3 till I saw this. 😒 Thanks dude!

@aditya_nrao

3 жыл бұрын

Damn! 1 day ago! Same thing happened to me today. I thought I can finally get my hands on the MX Master 3 and then I came across this video!

No, seriously. THANK YOU SO MUCH. You saved me from a very bad day at work tomorrow. I owe you a beer.

Two years later man and you still just saved someone $50-$90. Was about to buy another one until I saw this. Thank you so much!!

Holy smokes, it worked like magic! Thank you for uploading such a beautifully shot and well-explained tutorial :)

i fixed this without screwdrivers, cause i dont have any and im too lazy/impatient to buy it. i just took a tweezers and shoved it in benath the dark panel (from the front side corner of the dark panel), and forced the button upwards, and it just started working again. The dark panel is a little damaged/teared up now though (but asolutely worth it imo), so pls beware it might tear up abit. Though if i would do it with screwdrivers, i would have to tear up the dark parts under the mouse, so yeah.. theyre still whole, so thats a win^^ lol

@angelrubiov

5 жыл бұрын

I just twisted that side/front part with my fingers a bit and it also worked xD great vid and great comment

Startpaged (hm, just doesn't have the same ring as "Googled") for steps on the issue, which cropped up on my MX Master 2S after 23 months of ownership, and found this video. I'd worked out where the issue was, but "loosen the screws by half a turn" was what I needed to know in advance to sort it out quickly and easily - thanks! On a related note, gotta love how manufacturers put screws under rubber pads, so you have to mutilate your gear in order to poke around. I get that they want to know if your stuff's been "tampered with" so they can deny warranty if need be (though you'd think "yeah we looked inside it and it's fucked" would be sufficient evidence), but giving you no option to do it cleanly and correctly is a shitty side effect. It's not as obnoxiously anti-consumer as Apple or some of Microsoft's recent garbage, and it's not what I'd call egregious, but it's pretty annoying.

Nicholas, thanks a million! That's what I like about KZread. 5 minutes with my toolbox and your tutorial and my biggest disappointment of the day (my favourite mouse failing to perform) is resolved. If I may suggest, for those who attempt to do this, don't use your nail to peel of 'plasticky thingies' on the bottom - uses some sort of flat tool like a screwdriver or similar - I ended up splitting one of them in half as it was peeling in the middle. Also, screwdrivers I used *1.2, PZ0, PZ1 (hopefully helps someone).

An awesome, genuine, big thank you from the bottom of my heart. I had moved my mouse to a corner box in my cupboard, thinking it was over. It started working again. Thank you

Update: also managed to tear one of the pads into two layers while peeling it off :D Used glue to put it back together, seems to be fine now.

Frequently Asked Questions: > How can I re-attach the little bumpers/slides? - Double-sided tape > Which screwdrivers do I need? - Torx T5 - Philipps 000 Also, Vince Turco mentioned he just pried the gesture button up slightly with a fine blade and said that worked for him. But J. P. Said it would destroy the button, so only try that at your own risk.

@ruthanolis

4 жыл бұрын

The aside about the fine blade worked wonders for me just today! I don't have the Torx driver, and didn't want to replace a mouse that was working a few moments earlier. But I did manage to squeeze a very small flathead screwdriver into the gap between the button and the frame at the back of the button. Started working instantly. Thanks!

@j.p.9522

4 жыл бұрын

Prying the gesture button upwards destroys the gesture button. The rubber is weak and easy to split.

@Nicholas-Doyle

4 жыл бұрын

J. P. Thanks, added this as a note.

@guimi7336

4 жыл бұрын

Be careful, for me it only works 10 Seconds, i really advise u to find a t5

Thank you Nicholas Doyle! My trusty MX Master had the gesture button death hold on me. Your video showed how quick and easy it was to take apart and service the problem I was having and frankly, I am floored I didn't seek the solution out sooner. My MX Master is back in service! Thanks for the effort you put into making this video!

2 years in, and you are still saving lifes. My mouse just died i got back to life thanks to you.

Thanks man, I was worried that my mouse was bricked

@Nicholas-Doyle

6 жыл бұрын

Yeah, I was pretty stressed out it too. I really didn't want to buy another one and then worry that it might happen again.

Nicholas ~ "I've been using this for two years" MX Master Mouse ~ "lET mE dIE ;-;".... what did you do to that poor mouse.... why so many scratches.... also, put this on iFixit. good vid.

@Nicholas-Doyle

5 жыл бұрын

Sometimes a little excercise keeps a mouse young. Sure, there may be a few scrapes along the way, but that's where good stories come from. It's lived a good life already, and may well have years ahead of it.

Thank you so much! I was literally looking at buying anew mouse and have been using a replacement for months. Now my favourite MX Master works again 💗

oh you legend 2 years exactly today and its stopped working, your video helped and its now fixed.

I had 3 MX masters, they all died after 2 years, come on logitech!

@ErwinPommel

3 жыл бұрын

You keep buying them.

My 2S caused a BSOD on my laptop when clicking yesterday, that took hours to recover properly, but the mouse itself was totally dead. A long Google search yielded no results, so I was about to buy the original MX to save some money and stumbled on this video. I was sceptical, but to my amazement, it worked! Thanks for taking the time to post 👍

Brilliant video - thank you. My mouse went from going in the bin to going back on the desk. You need a Torx #4 screwdriver and a PH1 to open the mouse. I used a PH000 to do the "one half-turn" (2:17).

5minutes ago i was nearly buying a new MX Master on Amazon. But then i found your video. And now 2 mins later my mouse is working again! Thanks for that video!

BIG THANKS! THOMAS Here comes another GRATEFUL guy. Your video is amazing, simple, direct and very clear.

Thanks Nicholas for helping fix my MX master. Super quick, easy, and informative. Appreciate it!

I will say that I never even realized there was a gesture button. I was getting ready to go to Best Buy to get a new one when I found the fix online. I found some other videos but they were not of this quality for the reasons you mentioned. Thanks for posting this, I even came back today to like and leave a comment.

@Nicholas-Doyle

2 жыл бұрын

Thanks, I appreciate you making the effort to come back and interact! The gesture button can add some excellent functionality. You got it there, give it a try!

This is still the best video of this issue I have seen to date. Thanks man

Most fixes on the internet don't work for me. This one, despite simple. Worked like a charm. Thank you very much for posting!

Thanks Nicholas - this is a great fix, worked for me following your great and simple instructions. Really appreciate it mate. Saved me AU$120 on a new mouse. Such a simple 10 min easy fix!

THANKS, i was desperate trying to fix it and saw your video, REALLY HELPED!!

thank you for this short and sweet fix!

I was about to buy a new mouse but decided to do a quick Google search first. Thank you so much for making this (high quality) video!

Thank you. I love my MX 2S and I was getting frustrated to have to search for a replacement. Now it's working like new again.

Thank you for making this! You also saved me from having to buy a new MX Master 3. This was EXACTLY the solution, appreciate it!!!

WORKED FLAWLESSLY!! Thank you so much for the short/sweet vid!

Thanks a bunch! this really helped my MX Master I bought in 2016 to come alive again... still rocking it in 2024 after the side gesture button got fixed!

Woke up this morning, turned on my computer, and the my MX Master was dead. I charged it, tried it, and there was no mouse pointer. I found this video and tried the fix. BOOM! Mouse is back in perfect condition. Also explains the battery drain (button being held down in perpetuity). Thanks for making this, now I need to cancel my Amazon order for the MX 3. :)

Thank you! I’ve had this mouse for over two years, and now it works like new

THANK YOU!!!!! You saved me from buying a new one! I was looking for a disassembly manual and you just exactly described the issue I had. It felt like the gesture button was stuck too and I was ready to just rip it out (I hardly use it) but now I just fixed it with your help. Thanks man!

Thanks for the easy instructions, I just suffered the problem, and got it fixed in no time :)

3 years of usage and suddenly this happened... Thank you so much for this, it worked like a charm. Gotta love this mouse :D

Experienced the issue today and fixed it on the same day! This video saved me the pain. Thank you so much!

Thanks for the video. I am also a photographer and I appreciate that you took the trouble and filmed it in good quality

Good demonstration. My Master 2S stopped tracking but the wheels and buttons were working fine. After loosening those two screws for about one and half rotations, everything works perfectly.

It scared the life out of me, I love this mouse and I was freaking out thinking the laser had gone! Thanks so much, you're a life saver!!!

absolute life saver mate, had tried unbinding the gesture button in logitech options and even that didnt work! this works a treat and i was skeptical but saved my work day bud! thanks!

Didn't even know about the gesture button until it 'broke' today and I've had the mouse for 2 years. Video fixed it!

@kennethkim1221

4 жыл бұрын

Exactly! I have the same issue just now @_@ and 2 yrs as well 🍻

Thank you so much Nicholas, my MX master stopped working today after I took it home in my backpack but I tried this fix and now it works again! You're a legend

Thank you for posting this excellent video. My son needs and uses the full set of capabilities of this mouse on a daily basis. It was misbehaving, and now it's back to optimal working.

This worked better than I thought it would. Thanks so much!

Amazing! I've done the steps you suggested and my mouse is working again! Thanks for the great help mate! You're a legend!

Another happy customer here - you saved me hundreds trying to find a replacement, thanks!

@Nicholas-Doyle

6 ай бұрын

Awesome, glad to help!

Works great!! Thank you! Been worried because I already received a second mouse from Logitech as a free warranty replacement which I had to ship internationally to the Philippines. Now I have two working MX Master mice. Thank you so much.

Every so often the internet comes up bigger than ever. Thanks, man!

I was about to buy another mouse and i decided to search for a video about this issue and i found your video. I fixed it with your instructions. Thank you very much

Just stopping by to note that this worked for me as well. Thanks!

Thank you for the epic video. Managed to fix mine quite easily after finding the right tool set for the small screws.

Just wanted to give my thanks! Mouse stopped working and your video helped me figure out how to fix it!

My MX master 2S died almost immediately after the warranty period expired. I was pretty annoyed and put my tinfoil hat on until I found this video and this quick 5 minute job has fixed it. Thanks so much for this :D

Holy crap! It works perfectly. It drove me nuts trying to find a solution to this problem. Thank you so much, sir!

Great fix. My MX 2 jsut stopped the other day and I was all out blaming the previous nights MS update. But then I checked it out on my W10 desktop and the W11 laptop, same result :( Found this video to be about the best on fixing this issue. Clear, uncomplicated instructions. Well done Sir!

Excellent solution. I have fixed my mouse using your method. Just one thing I did in different way - to remove hidden screws I did small holes in front of the screwsin the plastic piese and loosened the screes without their removal. Thanks a lot Nicholas.

It totally works! Thanks for sharing this quick fix.

Thank you. This instructional video helped me revive my mouse in 2021. Although having to remove the friction pads to access four screws beneath them is annoying. You cannot get them back like the stock one anymore.

Worked like a charm! Even all these years later.

Thank you so much!!! was afraid at first but I went for it and now it works! thanks again!

IT WORKS!! Almost foolishly broke my MX. I thought it only had 2 screws and was about to force open it, your video saved my MX Thank you, Nicholas!

Thank you so much for this! This really helped me fix my MX Master 2S. I first thought my problem was with the sensor itself so I tried cleaning it but to no avail. Then I saw this video and that fixed it up pretty well. I really need this mouse for my job as a programmer. I never realized how much scrolling through lines of code to be a chore till I broke my MX Master 2S. Thank you. Thank you!

First I had a problem with the scroll wheel, and the internet provided. Now I got a problem with the gesture button, and yet again, here we are. Thanks for the concise video. Can work stress free again!

i've been struggling with this for over 2 years. THANK YOU.

Fixed my MX Master with this Video in 5 Minutes. Awesome! Thanks man!