The lifetime warranty was for the Ladder not the buyer. Once the ladder died, so did the warranty.

@hawkeyestiguy

2 жыл бұрын

Lol. Gotta get that multiple lifetime warranty. Lol

@chocolatecoveredgummybears

2 жыл бұрын

lol

@billymanilli

8 ай бұрын

lol... That was always a running joke when I was a BMW stealership tech... When the transmissions and stuff came out with "lifetime fluid" , we said "yup, it lasts for whatever the lifetime of the trans happens to turn out to be..."

"Stay on the line" "Will do" **Gets hung up**

The man of the phone is amazing. He's at his wits end trying to get people to honor their word, he called QVC to bitch to them.

@whatutalkinboutwillis6122

Жыл бұрын

They screen their calls hard too he must of kissed ass just to get on then pulled a 360

@gregdunn460

15 күн бұрын

Or the operator felt sorry for him

Good, that guy was unfairly treated; and, he’s helping others to avoid the same stress and hassle. Bless him.

something tells me not to buy ladders from QVC

@ochsj1971

2 жыл бұрын

Or Cotsco

@sj8205

Жыл бұрын

😂😂😂😂😂😂😂

The host always comes close to the camera when he’s uncomfortable haha

@PersonausdemAll

2 жыл бұрын

❤️😊

@bogus7678

2 жыл бұрын

Like what you’re going to whisper to us or something??But they probably just tell him to cut the call

Yup. Happened to a buddy of mine. He had half the weight capacity on the ladder and it broke. They refused to stand behind it.

@DerHeff4

5 жыл бұрын

Did they stand on top of it though

@GoatzombieBubba

4 жыл бұрын

@@DerHeff4 Or under it.

@amyhuntsman8855

2 жыл бұрын

I betcha they wouldn’t even stand under it

@nicholas_james

2 жыл бұрын

I wouldn't stand behind it, it's a death trap!

@robby844

2 жыл бұрын

@@DerHeff4 no he didn't.

It's the worst ladder we ever bought. Extremely difficult to use, the steps are too thin, it wobbles, very heavy and setting up the different heights is a huge pain. Needless to say, we got rid of it. I wouldn't doubt it if most of the good reviews were fake.

@gator_productions

2 жыл бұрын

I've used one ot was great

@paulcooper8818

2 жыл бұрын

I have a 22 ft Little Giant ladder and it is awkward, when using it alone, in the 22 ft mode, other than that it's great.

@pechondelgado

2 жыл бұрын

They are very heavy. Similar to Gorilla ladders. Not as good as the fiberglass werner ladders you can pick up with one hand.

@heavymetalmusichead4969

2 жыл бұрын

I've used them. Absolute pain to use. Horrible yo set up.

@arbogast4950

2 жыл бұрын

Mine is just fine. Then again, I'm a man that can actually lift 50 lbs.

Lmao at the end. "Tell our viewers about the warranty!" "Ahhhh, ummmm, Ughhh, I really can't say much..." 😂

😆😅🤣😂😁😄 he was not getting off the phone!!!!

This is what a deer in headlights looks like.

You can tell they wished they could just drop the call.

The problem with infomercials is that if something goes wrong - You can't go to a commercial.

@metime-kw4tx

11 ай бұрын

😂

@LUk3.M.

11 ай бұрын

That is why they have essentially stopped ALL live calls from viewers. HSN and QVC. They dont do it anymore. It stopped right around when covid started. They know how many ppl are on edge and want to say something for everyone to hear. They cant have people calling in and mentioning politics or if global warming is fake or how screwed up the country is.... They know its not worth the risk, of having one caller say something controversial and then pissing off millions of other viewers who dont feel the same way. Then somebody else would call in and say "that last caller is an idiot, here is the real truth about the world.....", etc, etc.

It has a lifetime warranty while it stays in the box in the warehouse.

I love guys like this caller.. .they just won't stop repeating the same thing over and over and over. Imaging living with them!!!!!

@canucklehead70

2 жыл бұрын

Imagine living with you crybaby

@bogus7678

2 жыл бұрын

@@canucklehead70 I’m actually glad this person called in. I love videos like these exposing faulty products!

@MezzoForte4

2 жыл бұрын

@ Clayton Briggs - Tell us you a bought a shitty ladder without telling us you bought a shitty ladder. 🤡

@brockbaby

2 жыл бұрын

@@bogus7678 I do agree with that!

@brockbaby

2 жыл бұрын

@@canucklehead70 The point is he's going to make more of an impact by suing the company or whatever vs calling American's Shopping Network and treating the hosts like they screwed him over. Nobody wants a defective product, obviously.

HaHaHaHaHaHa!!!!!!! I love the way these guys just look so embarrassed & don't know what to say. HAHAHAHA.

Haha best way to screw over a company that screws you over 😂👍

The person who screens calls will probably get fired. Funny.

@jeffrey44

2 жыл бұрын

The person who ends the call certainly should be. The host tried to end the call multiple times by saying "Stay on the line" but the caller was still faded up.

@jacobshirley3457

2 жыл бұрын

You cannot perfectly screen everybody. People will lie, omit, or mislead just to get their true message out there.

They are telling the guy he's crazy. That is NOT the thing to do.

Today’s lesson. Trust no one! Money is the only reason this show exists. Has nothing at all to do with quality products or warranty’s. Once they get your money, they don’t care about you. Or the quality of the product. Or the warranty. You pay so much for extended warranties, and they do every thing to keep from honoring them.

- Yah, but that TruCoat... - I said I didn't want any TruCoat. - Yah, but I'm saying, that TruCoat, you - don't get it, you get oxidation problems... - You're sitting there talking in circles - like we didn't go over this already. - Yeah, but this TruCoat... - We had a deal

@joebaker2311

3 жыл бұрын

Well I talked to my manager and we'll he's never done this before but we'll knock $100 off the TruCoat.

@michaelpekarcik1591

2 жыл бұрын

Yah,yaah, go bears.

I hope they took care of Roger

@jondunmore4268

5 жыл бұрын

Of COURSE they didn't.

I never seen police swat teams or fire fighters use this ladder. I saw the infomerical and i was like yeah right sure. 😂😂😂😂🙄🙄🙄

@GoatzombieBubba

4 жыл бұрын

firefighters cannot use aluminum ladders due to the risk of electric shock.

@CaryMGVR

2 жыл бұрын

@@GoatzombieBubba *lol Aluminum doesn't conduct electricity.* 🙄

Little giant is unsafe, specially as an extension ladder. As an A frame ladder is heavy to have inside your home 😐

@aw8366

6 жыл бұрын

They should call it the death wobble ladder because as an extension ladder it wobbles like a pickle

@Dead_ham

6 жыл бұрын

Plus it's fucking metal so if some idiot is using it to do electrical, and they touch a live wire. They gonna get fried.

@its-amemegatron.9521

5 жыл бұрын

I remember my grandfather had one and it was heavy as hell. I got Werner that comparable to the Little Giant but not as heavy and much more stable

4 жыл бұрын

@@its-amemegatron.9521 i got one, it is heavy as fuck, and I'm a strong guy(ignore screenname), but they are great for painting walls on stairs

@jrock865

2 жыл бұрын

@@Dead_ham lol ya we were always taught don't become a ground potential and these dudes i see work on them doing electrical are carrying ground potential with them.

I’m surprised they didn’t cut him off and say we’re having technical difficulties.

And their faces turned as red as a pair of tomatoes...

OH....that's perfect! Consumer BEWARE!

This looks like such a convoluted gimmick. Hard to see what its use case is when a conventional ladder would work just fine and most people already have them.

He should have bought it at QVC !

Trying to get him off the line quick

They're like wtf please hang up on this guy lol

"The ladder people"

Did he call QVC to complain Costco didn’t honor his warranty? 😂

@Fireglo

2 жыл бұрын

It's the manufacturer of the ladder that handles the warranty I would have thought not the supplier.

Lol. Bottom left corner, I did not realize that said "hot pick" at first. The "p" looked like a 'D' 😂😂QVC be wild.

*I dunno what this guy's so upset about ....* *It says right there on the box in nanoscopoc print:* *"PURCHASE OF THIS PRODUCT ACKNOWLEDGES VOID OF WARRANTY".* *I mean, jeeze Louise!*

Is that the, "My stapler" guy from Office Space???? He won't stop lololol

Anyone that uses ladders everyday like me knows these are the worst and most hated ladders in the construction industry.

I aspire to be like this in 50-60 years lmao

@jeffrey44

2 жыл бұрын

You want to be a ladder salesman? Why wait 50 years? Start today. Buy 10 ladders, see if you can sell them for 5% profit. If you can't, you still end up with 10 ladders. It's a win either way. Go for it. I believe in you.

@Tyler9802

2 жыл бұрын

@@jeffrey44 that was the dumbest joke I’ve ever heard. Clearly I was talking about the old guy. I’ll dumb it down for you next time buttercup.

I love my Little Giant. It might be on the heavy side but its definitely a versatile ladder.

It was one small step for the ladder buying public, but a giant leap, for information about the limited lifetime warranty.

They a massive amount of perspective buyers! 😂😂😂😂😂❤❤❤❤❤Dude is savage! 🤪

We've been using them in commercial metal building construction for around 20 years. They are great as a step ladder. I myself own two. I weigh 300 lbs. I've got one rated for I think 350 or 400 lbs. I trust it.

@Dr_Won_Hung_Lo

2 жыл бұрын

I'm calling BS on your comment!

@taunteratwill1787

2 жыл бұрын

Wildbill ? Better to call you windmill with your ass stories! 😎

I have a similar ladder...it weighs like 200+ pounds. Once you get it where you're going, you're good, but holy smokes no one in family other than me can budge it

Love this!!

Hahaha pants down scam

Well look where your buying the ladder from, qvc really! 😂

I just got scrapped.

Wait, they show QVC in the US, too?

@SpaceCadet45s

Жыл бұрын

Wow I actually thought it was an American thing lol

I'm telling yah. These ladders are GARBAGE! Those foldable extension ladders they sold were also GARBAGE! They would not support much weight whatsoever without breaking. They'd maybe support a small lightweight person but that's about it. There's a reason good quality ladders are expensive.

Don’t risk your safety and life on some cheaply made junk. Buy one of the good ones instead.

Can't be real. No one would misrepresent on TV just to sell a product.

Still trying to sell it when someone ripped it to pieces 😂 hope they have 30 days to change their minds and get a full refund 😮

The Little Giant seems like less quality than the Franklin I got from HARBOR FREIGHT 😂 and I paid $100 less for a better product

Dude also weighs 120 TOPS HAHAHA “…-continue to call for it

Typical American warantee....no sorry we cant....

He knows it's a Little Giant ladder Biff.....because it says "LITTLE GIANT" in big freaking letters ....dont insult the guys intelligence after you sold him a piece of crap...

Good.

Oh My

Ohhh so you’ve had it for a few years…

This > Yelp review

That was awkward

No they don’t cover everything ask about when the door breaks 74 bucks

I got my DH one of these ladders and he really doesn't like it because it is too heavy. However, our neighbor loves it and constantly borrowing it.

@omegahaxors3306

2 жыл бұрын

Just give it to him. He's kind of earned it at this point.

Working on QVC or HomeShopping or any other program hawking crap must be like the telemarketing of video, except these are actors who couldn't get the gig they hoped and settled for whatever they could find. Channels like these are hiring all the time it seems.

ther're from maryland! ha! nice

😂

Oooh wee!! I never saw that before - why did he feel the need to do that in national television? Did he feel like that was the only way to confront the store? This man is likely just a rep not the owner. One time i took something out on a rep for some really shady practice, but i felt bad later because she was just an employee.

@smokinjaws3310

2 жыл бұрын

He was warning potential buyers of his situation. He did the right thing.

I am a 170 lb body builder and this ladder is a bitch to handle. wish I never bought it.

@GoatzombieBubba

4 жыл бұрын

Body builders weigh over 200 pounds of muscle mass.

@JLUX100

2 жыл бұрын

Lol I'm a 260 lbs bodybuilder and you're tiny

@autumn1231

2 жыл бұрын

@@JLUX100 i'm a 4' 11 female big guy

@JLUX100

2 жыл бұрын

@@autumn1231 hey well in that case good job miss! :-) 😀

There crap don’t buy

little giant is a great ladder.

@aw8366

6 жыл бұрын

Boondock Taint Hell nah

@nycdweller

3 жыл бұрын

It works fine, but is too damned heavy

@miggyilly186

2 жыл бұрын

Great ladder,is just 👍

@JLUX100

2 жыл бұрын

Said noone ever

🙂 Hello, friendly reminder that Jesus loves you and wants you to repent so that one day heaven will be your home. 🙂 Be sure to share this with those you care about. 😇

@CaryMGVR

2 жыл бұрын

*Even one of Jesus's miracles wouldn't fix this metallic deathtrap! lol* 🤷🏻

If 'Little Giant' ladders have a lifetime warranty it shouldn't matter where he purchased it. The company shouldn't 't just offer lifetime warranties for their product(s) at one retailer and not all. That's shifty business practices. That company rep saying that he doesn't even know if he has the same ladder was one of the most ignorant and cowardly comments and it was horrible customer service. IT SHOULD NOT MATTER EITHER WAY!!!!!!!! That should have made anyone watching and thinking about buying the ladder question the customer service and lifetime warranty. He had the perfect opportunity to let potential buyers know that his company stands by their products and always honors their lifetime warranty for their products no matter what. Just how he handled the callers complaint I would never buy one of their products. Act as though he does have your product and help him!!!! But, he probably didn't. He sounds like a jerk who just doesn't return calls or leaves customers on hold..........forever. However, Costco has a crazy return policy, so he should have just returned it, to do. more research on Little Giant's lifetime warranty and look for customers reviews on whether they truly honor it or not. I hope he got the HELP HE DESERVED TO GET!!!!!!

@sweett5896

2 жыл бұрын

I agree 100% instead of taking the opportunity to show they backed the product, he made ignorant, defensive comments, thus making potential customers question the product.

@phxees

2 жыл бұрын

What you were seeing was two people trying to sell ladders while also keeping their jobs. If the little giant rep was empowered at all he would've gave the guy a free ladder and moved on.

@southsideman4891

2 жыл бұрын

Interesting. Sad because he said the others work fine.

@lalomontoyajr.9282

2 жыл бұрын

I agree. That's why companies need to start watching out what they put in print. Like me, I collect comic books. But some I don't want. So I go to a comic book store because they say they do trades or buy unwanted comics. But as soon as I take my unwanted comic book for a trade or to sale it, they look at me like if I'm trying to steal food off there table! Don't say things that then you want to back pedal on companies. That's why I did that once and never did it again.

@joeskis

2 жыл бұрын

I imagine retailers try to get incentives to buy a product at their store vs another place. Wouldn't be surprised if a company agreed to only offer the full warranty through "store x".

Oh that's hilarious!