Please add a note for the guys being trained to install. Before arriving, have customer measure the distance between the Gas line out and the port on the range. Lowes in Elk Grove, CA needs instruction. Paid for an install which was never completed, it's been 4 days. This tutorial makes it easy.

@LGUSASupport

Жыл бұрын

Hi, Thank you for your feedback. We will surely pass on your feedback to the rest of our team, which will be considered for future product improvements. If you have an inquiry or are in need of assistance, please don't hesitate to send us a message. We'll be there for you. ~Tanisha

What size should the flexible gas line be?

@LGUSASupport

2 ай бұрын

Hey there! The size of the flexible gas line for the LG Gas Range will depend on the specific model and the local building codes. To find out more information about your specific range model and the size of the flexible gas line, please send us a private message on social media @LGUSSupport. We would love to help out further! - Jupe

Gg5 v

Ugh so many issues

@LGUSASupport

Жыл бұрын

Hi! You deserve the gas range of your dreams, and we'd love to make that happen! If you could please let us know what kind of issues your range is experiencing, it'll be our pleasure to help. Feel free to reach out to any of our social media platforms @LGUSSupport with your contact and device info, we're looking forward to hearing from you! ^Ian

@whoisradu

Жыл бұрын

@@LGUSASupport I bought a new range and despite paying $74 for install you all didn’t provide the required parts to install my range

@whoisradu

Жыл бұрын

@@LGUSASupport and I paid $1500 for my range and one week later you guys are selling for $999. I will never buy a another product from LG. You all didn’t even attempt to make it right when I called. I had planned on buying a fridge next week but i will go with another company

@LGUSASupport

Жыл бұрын

If you could provide your model and serial numbers, along with your contact info, via DM @LGUSSupport on one of our social media pages, we'll see what we can do about the missing parts, and we'll be more than happy to look into the new price of your range. ^Ian

@whoisradu

Жыл бұрын

@@LGUSASupport thank you. I will do that. Because I have a new lg stove, microwave, washer/dryer, dishwasher and really don’t want to deviate and switch brands when I purchase my new fridge next week. I hope something can be done.