Let's Be Clear: This is a NON NEGOTIABLE for Every Dumpster Rental Business!

A CANCELATION POLICY.
A Cancelation Policy isn't just an upsell or add on I offer. It's peace of mind for my business and my clients as well. Not only does a cancelation policy show your customers that your professional and experienced, it also makes sure my business in taken seriously and my time is respected. Ever since I added a solid cancelation policy to my business, it has been smoother than ever, with fewer last minute cancelations. If you're struggling with customers being respectful of your time and money, then a cancelation policy is a must for your business.

Пікірлер: 45

  • @eddiewallace6229
    @eddiewallace62292 ай бұрын

    As always, thanks for the content! We have not had cancelation insurance up to this point. However, I love the idea of it and will be implementing it as soon as our attorney reviews the language surrounding it in our service agreements. In the past we have just charged the customer a percentage to cover credit card processing. I love the way you explained your policy and we will be scrapping our cc percentage policy and replacing with cancellation insurance as an available add on.

  • @samedaydumpster

    @samedaydumpster

    2 ай бұрын

    Offering cancellation insurance is a great "add-on" and I have found customers view your business as far more professional and reputable than all the other companies that are just "renting dumpsters" Thanks for stopping by and checking out the chNNEL, I very much appreciated you.

  • @phillipoliver2106
    @phillipoliver21063 ай бұрын

    I think you should create a Patreon for your true KZread watchers. We check your channel everyday for new content because we never know when it will drop. It is disappointing when there isn’t a new video and we get excited when there is. There are other channels to go to, but it is not the same. Allow the people that pay to at least see a video a week and the regular users get parts of it. If I am not mistaken I believe you said there would be a video every Sunday. I love the content. Best roll-off content by far and I watch them all. This channel is like crack. One day doesn’t roll by that I don’t check the channel. Keep up the good work!

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Phillip, you are a man ahead of your time, there is something exactly like what you are talking about in the works right now, please be just a little bit more patient with me and I promise it will be worth the wait. As always my friend, I sincerely appreciate the support and trust. 🙏🏽

  • @HighSpeedChase762

    @HighSpeedChase762

    3 ай бұрын

    You got that right! I’ll be subscribing.

  • @wiredequipment
    @wiredequipment3 ай бұрын

    I appreciate the explanation of your policy strategy. When I get scaled up to a point where I need to start taking credit cards, I'm going to implement this. Right now I'm cash only. Keep it up! I'm watching!!

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Thanks for taking the time to check out and watch the channel. Very much appreciated.

  • @michaelmccall8847
    @michaelmccall88473 ай бұрын

    Excellent advice as always! Gonna consider this

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Thanks Michael, drive safely out there today.

  • @andrewkolarek4551
    @andrewkolarek45513 ай бұрын

    Great topic, and I agree with you.👍

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Thanks Andrew. Implementing a Cancellation Policy and offering Cancellation Insurance has been huge for my business and it’s really become a non-negotiable in my coaching calls as well. Hope you are offering it and I hope you are seeing the same kind of results I’m seeing with it. Thanks for taking the time to watch and support the channel my friend. 👊🏾

  • @anonymousguy4860
    @anonymousguy48603 ай бұрын

    John, get your hands free system set up for the cell phone in that Peterbilt. You know better. I know you do. Great content brother! Hope to see ya in Vegas!

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Agreed, thanks for the safety reminder.

  • @JProRentals
    @JProRentals3 ай бұрын

    Like always great video content. I agree 100% Thanks

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Thanks guys. It's been a game changer for me for sure. Thanks for stopping by the channel. Drive safely out there.

  • @HighSpeedChase762
    @HighSpeedChase7623 ай бұрын

    Night school is in session brothers!

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Hell Yes! Thanks Chase for stropping by as always and supporting the channel. Very much appreciated.

  • @JDVpr
    @JDVpr3 ай бұрын

    Love this channel, as a veteran I am looking to invest in a new bussines. greetings from Puerto Rico.

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Greetings my friend. Welcome to the show, Thanks for checking out my videos and the channel.

  • @johndorazio3759
    @johndorazio375913 күн бұрын

    I get canceled on all the time I get nothing that's life

  • @user-pz8pp8rr2l
    @user-pz8pp8rr2l2 ай бұрын

    Hello, I love your channel. I'm try to open a dumpster business in NJ, and im looking hooklift dumpster company, Which company did you customize your trash can from?

  • @samedaydumpster

    @samedaydumpster

    2 ай бұрын

    Mac Corporation in Indianpolis, IN. my contact over there in Rayder Hobbs 317.517.9750

  • @HeritageDumpsterSolutions
    @HeritageDumpsterSolutions3 ай бұрын

    Great video brotha

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Thanks Julian, very much appreciate your continued support.

  • @davidlewis3138
    @davidlewis31383 ай бұрын

    Hello, I love your channel. Thanks for the great content. I have my own junk removal business I'm looking to get into roll-off dumpsters, I would love to be able to ask you a few questions If you ever have time, thank you again for the great content .

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Hey David, you can book a call with me here: www.stayloaded.pro Look forward to speaking with you.

  • @jakeb901
    @jakeb9013 ай бұрын

    175 cancellation / trip charge fee unless the truck can be routed to a site that’s within a 5 minute drive.

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Great policy Jake. Question, what and how do you handle clients that book and cancel before appointment day or before the truck is dispatched? I'm interested in how you handle that if you don't mind sharing....

  • @MrTrashDumpsterRentals
    @MrTrashDumpsterRentals3 ай бұрын

    I’ve had cancellation ins add on the website for a few months. Haven’t had one take it. I’ve had a few choose my guaranteed delivery slot and my diamond selection but not the cancellation option and it’s only $25.

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    IMO $25 is a great value for cancellation insurance. Curious on why you think your clients aren’t opting in on this add-on? I’m interested in your thoughts….

  • @MrTrashDumpsterRentals

    @MrTrashDumpsterRentals

    3 ай бұрын

    @@samedaydumpster not sure.. was hoping you may have some input.

  • @Alex_Cevi

    @Alex_Cevi

    3 ай бұрын

    @@MrTrashDumpsterRentalsDo you know what percentage of your rentals are online orders compared to manually entered?

  • @dannysmith5250
    @dannysmith525011 күн бұрын

    So how do you work the situation if they cancel but don’t pay for the cancellation insurance? Do you keep the rental money?

  • @samedaydumpster

    @samedaydumpster

    9 күн бұрын

    Yes, that's correct. We offer it and encourage our clients to choose that option... so if they decline that coverage and then cancel, we keep 100% of the rental.

  • @jorgohidershaj2390
    @jorgohidershaj23902 ай бұрын

    Hey John, what software do you use to track/schedule your dumpsters?

  • @samedaydumpster

    @samedaydumpster

    2 ай бұрын

    We developed our own to track our rentals. We couldn't find a software that would do everything we wanted / needed it to do for us.

  • @junkprosny5811
    @junkprosny58113 ай бұрын

    So you charge an additional 49.00 on each rental as insurance cancellation ? Do you also have a customer sign a contract before every rental which states all the extra charges ? Our transfer station charges for a lot of extra items. I’m assuming yours does too. Did you draft up your contract or get it online ?

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    I "offer" Cancellation Insurance at $49.00 It's an upsell or add-on for me, I don't automatically charge everyone for it. The customer choose or not to opt into it. Yes, every customer when they rent from my website have to agree to my "terms and conditions" that's where my contract lives and comes into play when renting from me. I had my attorney draft up, review and finalize all my contracts. I didn't just go online and start pulling templets. My contracts are dumpster rental specific and cover every area imaginable for every situation anyone could possibly think up. I've made all my contracts available for sale and digital download that allows anyone who purchases one to customize it with their own company name. If you are interested you can view all my contracts online here: www.stayloaded.pro

  • @junkprosny5811

    @junkprosny5811

    3 ай бұрын

    Thank you for the advice

  • @YungSteveDollaz
    @YungSteveDollaz2 ай бұрын

    How many trucks and dumpsters do you have?

  • @samedaydumpster

    @samedaydumpster

    2 ай бұрын

    77 dumpsters, 2 Peterbilts.

  • @Disposalguys
    @Disposalguys3 ай бұрын

    Are you going to be in Vegas march 10th

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    That's todays date... Are you asking about May 10th?

  • @mountainlife8666
    @mountainlife86663 ай бұрын

    Yoooo

  • @samedaydumpster

    @samedaydumpster

    3 ай бұрын

    Welcome to the show brother.