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KENWOOD Wireless Apple CarPlay Initial Setup
NOW AVAILABLE on DNX996XR & DDX9906XR! This product information video demonstrates how to make perform the initial setup for wireless Apple CarPlay on a compatible KENWOOD multimedia receiver.
NOW AVAILABLE on DNX996XR & DDX9906XR! This product information video demonstrates how to make perform the initial setup for wireless Apple CarPlay on a compatible KENWOOD multimedia receiver.
Пікірлер: 186
Have to say, this guy is about as clear as could possibly be. I recently purchased a Kenwood DNX996XR unit. The instruction manual is as long as a phone book. But these videos helped me get it up and running without spending ages and ages poring through written instructions. Works well indeed.
Good info, I tried to mirror from my iphone to see apps NOT on the apple list, and froze my unit, tutorial helped me to reinstall👍
Hi Seth, Is there a way to change the tuner region setting to Europe on DMX905S HU? I know the older HUs had a secret menu to do that but the newer models are still a mystery.
Worked perfectly on my DMX9706S, THANKS!
@JamalTheTitan
4 жыл бұрын
I have the same model and it says the speed sensor must be connected. Any ideas?
@joepalsr
4 жыл бұрын
@@JamalTheTitan Sorry i just read your note. there is a manual on-line or go to the Kenwood website and look for the software update. you load it onto a flash drive and update the software on the headunit. I think you also instal the GPS Antenna that came with the unit. Then the speed sensor isn't needed.
I had a Kenwood DDX9906xr Head unit installed a long with a JL XD1000/5V2 Amp My question is if I still need the crossovers for my older Kicker R-13 Tweeters or can I use the Kenwood to Handel the crossover
When the KENWOOD Remote will available in Play store?? or can i download it from another source?
Worked for my DDX8906S
Not sure if I will stick with Kenwood or not? My DNX7100 started acting up - says acquiring satellites only after driving around. If the vehicle has been turned off for 8 hours, the navigation works fine....drive around, turn the vehicle off to go into the store, once turned back on, the navigation goes into the acquiring satellites mode. I replaced the gps antenna and its still having issues. Contacted Kenwood and was given the generic email about sending the unit in for repair.
does it work on kenwood ddx3035bt ?
I just installed a DMX8019S and I don’t have the option for Apple CarPlay in the AV menu. I can’t for the life of me get Carplay to work wirelessly. Please tell me this model supports Wireless CarPlay!!
@sheluvkt
2 жыл бұрын
Same
Have one on pre-order, can’t wait for its arrival! I’ve seen advertisements from several different dealers that say “Alexa ready”, and the carbon video that showed off the demo hinted at this capability. Can you explain what that means?
@KenwoodUSA
5 жыл бұрын
This receiver is not Alexa ready.
Thank you legend!!!!
G’day I have just purchased the Kenwood DDX920wdabs and looooooove it. 1. I have tried everything to get USB mirroring for my iPhone XS Max, can you offer any assistance. 2. I see there is a TV tuner option. Do I need to purchase an extra item to be able to watch TV or is it all set up already? Is everything I need to watch TV in the box?
@KenwoodUSA
4 жыл бұрын
Hey Raffaele, I'm glad you love the receiver! The model you mentioned is an Australia model though, which is a little different than the models we have here in the US. I would try reaching out to the team in Australia in hopes they would be better suited to help you out with these questions!
How can I fix my connection. Even when plugged andriod auto still disconnects from phone. Is there an update for DMX8709S? Been a Kenwood supporter sense 16, never even considered buying any other brand as a head unit
I have issues with theDMX7705S apple car do not work via bluethoot any suggestions
@shawnmckee14
3 жыл бұрын
It only works via usb on your unit
Just got this radio installed, really like it besides one big problem with Apple CarPlay, which is the main reason I got this radio, I get the message “speed sensor is not connected” when it tries to connect to wireless CarPlay, however if I connect via usb first then disconnect, it stays connected to wireless CarPlay just fine until the vehicle is shut off and turned back on, then the problem starts over. Any insight on this??
@KenwoodUSA
5 жыл бұрын
It means that the receiver isn't receiving any (or the correct) speed sense wire input from the vehicle. This is something that needs to be connected by the installer.
@harrynewman688
4 жыл бұрын
I have the same problem, where do I connect the speed sense wire?
I just got the 476s KENWOOD and everything was working fine now my dash cam it’s coming on no picture and avi nothing
Does apple CarPlay work on the DMX7706S
@KenwoodUSA
4 жыл бұрын
Wired Apple CarPlay does.
Does this work for dmx5020s? Also I can’t seem to be getting usb mirroring to work on iPhone either?
@KenwoodUSA
3 жыл бұрын
Andrew, This is a USA version and may be different from the DMX5020s in the AU region. Please refer to your local authorized KENWOOD dealer for support. Thanks
Make it an update for the ddx9905s last years model should be able to function with wireless CarPlay also the new cleaner interface.
@KenwoodUSA
5 жыл бұрын
Unfortunately it requires different physical hardware.
@Cooper3312000
5 жыл бұрын
Dang it
I have the DDX9906XR and when using the unit with hands free telephone, there is an annoying echo on the caller. It doesn't matter if it's an iphone or android. I went back to where I bought the unit and they were unable to solve the problem.
@KenwoodUSA
3 жыл бұрын
This may be happening because of where the mic is installed. the mic should be center-mounted and not anywhere close to any speakers. Popular options are near the rearview mirror or in front of the vehicle gauge cluster behind the steering wheel area. You could also have the volume set to high during calls, to adjust this, during a voice prompt adjust the volume down. Thanks!
I have a DDX9019DABS and it’s saying I can’t do wireless car play with connecting to some speed sensor ~ its an old 80 series Landcruiser don’t know if that helps, but do you know how to fix this problem?
@KenwoodUSA
4 жыл бұрын
If you don't have access to a speed sensor in your vehicle, although we haven't tested it, some 3rd parties have reported using a part from AutoMeter called a 5289, so feel free to check with them to see if this could work for you.
@TheZangetsa
4 жыл бұрын
Kenwood has released new firmware for this. It is VSS wire issue for wireless car play.
Hi I have this is my vehicle but I have speech quality adjust there but doesn’t say Apple car play …what do I need to do to get that to be there? Thank you
@KenwoodUSA
2 жыл бұрын
b lopez, I am not sure I understand the question, please reach out to our customer tech support line to better assist you. Thanks! KENWOOD Customer Support: 1-800-536-9663
Why does the speedwire need to be connected?
@antonkiatta3147
5 жыл бұрын
for the gps i think,,, i had to find out which wire for the speed sensor for few days until finally found it. the fact is after i connect the wire i realize that apple carplay is not availabe in my country :(. damn... wasting my time.. good thing is i can still connect my iphone via bluetooth for the phone call and play music.. meanwhile i still trying to find out if theres a way for using the carplay
Does the dmx9706s receiver have wireless Android auto and wireless apple CarPlay? And will my galaxy note 8 be able tocconnect wirelessly? Please help need to know before I buy.
@KenwoodUSA
4 жыл бұрын
Yes.
Apple CarPlay is grayed out on the main page and is not an option under AV.
@KenwoodUSA
Жыл бұрын
For direct assistance with Apple CarPlay setup, please reach out to our KENWOOD Customer Support: 1-800-536-9663. Thanks!
@victoriacuevas5516
Жыл бұрын
Were they any help?
Is it supported by Kenwood DDX9018s?
@KenwoodUSA
4 жыл бұрын
Please check with the support team in your country.
Is it possible to disable messaging options on the unit?
@KenwoodUSA
4 жыл бұрын
This would be a function of the smartphone if available. The receiver cannot control that.
installed in a vehicle and connected the speed sensor as well but wireless apple carlplay is intermittent would you happen to know why? btw its a newer iphone and is up to date.
@KenwoodUSA
4 жыл бұрын
Please ensure that the receiver is up to date, as the latest update removed the requirement for the speed sense wire to be connected (in case the issue was related to that).
@blakebuhlig7573
4 жыл бұрын
@@KenwoodUSA Re: "the latest update removed the requirement for the speed sense wire to be connected" ... From now on with the latest and future releases, is there any reason to connect the speed sense wire? If so, how can the speed sense connection to the receiver be tested?
@KenwoodUSA
4 жыл бұрын
@@blakebuhlig7573 There are various methods used to test a speed wire connection with a multimedia, but vary based on vehicle type. Please check with an authorized KENWOOD dealer for installation assistance: locator.kenwood.com/usa/car/
hi guys i got a ddx920wdabs and my wireless carplay was working today before work and then i got in the car after work and now it wont connect unless i plug it in... what could the problem be
@KenwoodUSA
3 жыл бұрын
Dennchh 18, Your receiver is not a North American model so we cannot offer specific tech support for your question. As a general fix for connection issues, you can try deleting the connection from both the receiver and the iPhone and establish a new connection. This usually resolves connection issues. For further support. Please visit a local KENWOOD retailer in your area or contact KENWOOD tech support for your region. Thanks!
Hello . Can CarPlay work on a kenwood DNX771HD? Please let me know . Thanks
@KenwoodUSA
2 жыл бұрын
Mel, No that receiver pre-dates the addition of Apple CarPlay. Thanks!
Does this work on a DNX771HD 2014 model . Thanks
@KenwoodUSA
2 жыл бұрын
No, Wireless Apple Carplay is not supported on that model. Thanks!
I have a DDX5706S with firmware 1.0.0189.4800. There is no "Apple CarPlay device list" option shown like what is suggested @22 seconds into this video. My iPhone SE is at iOS 14.2 and I have tried using CarPlay both via Bluetooth and USB. The unit can access data on my iPhone via either Bluetooth or USB, already. My phone charges when connected to the unit via USB. I have tried another iPhone with an older iOS version with the same results. How can I get CarPlay to work with this DDX5706S?
@KenwoodUSA
3 жыл бұрын
Hey David, the DDX5706S does not support wireless CarPlay so you will not see the Apple Carplay device list that is displayed here. However it should still work through USB with no issues, please make sure that you are using a certified lightning cable for the connection and also enable Siri if it not already. If you've checked both of these we have a customer support line that is available to help you further! You can reach them at 1-800-KENWOOD
@davidbrown8184
3 жыл бұрын
@@KenwoodUSA Thank you for your quick response. I didn't know about the USB-only limitation. Thanks for sharing that as it simplifies my troubleshooting. Interestingly, I am able to get it to work via USB with my son's older iPhone 5s running 12.4.7. So, at least now we've narrowed it down to a phone or phone software issue.
Mine has no Apple CarPlay device list. Only CarPlay sidebar 😮
@KenwoodUSA
11 ай бұрын
please reach out to our Tech line KENWOOD Customer Support: 1-800-536-9663 thanks
I have the DDX9906XR and my GPS maps is not working in apple carplay on iphone 11 is not working. The location have me a few hundred feet away 50% of the time. Please help.
@KenwoodUSA
4 жыл бұрын
Please check the location of the receiver's GPS antenna, and ensure that you have the antenna sitting on top of the included Black GPS antenna metal pad.
Will it work on the DMX4707S?
@savantkepler1503
3 жыл бұрын
I just called the manufacturer. They said there is a USB port on the back of the device and that’s the only way to get apple CarPlay on that particular one. There is no wireless apple CarPlay on it.
Is wireless available on the dmx7760s
@KenwoodUSA
4 жыл бұрын
No.
im have issues trying to get car play to work on my DNN992
@patrickmaloney8689
3 жыл бұрын
did you ever resolve the issue connect carplay to the DNN922
@RUBV
3 жыл бұрын
patrick maloney no still an issue. the radio shop place i might go to says he can try fix it but i haven’t had time to try it.
How is it going, I install this yesterday and Apple CarPlay seems to work for only 10 minutes then it shuts off the only way it works again is if I shut down the entire car and turn it back on. what should I do?
@KenwoodUSA
3 жыл бұрын
Omar Parlay, it's possible you could need software updates, for the receiver and the smartphone. so please confirm you are up to date 1st. Another thing to try is, delete the connection on both the receiver and the smartphone. Reset this connection can resolve some connection faults. Thank you
@KenwoodUSA
Жыл бұрын
@Mike Hunt Please reach out to our support team KENWOOD Customer Support: 1-800-536-9663 Thanks!
It’s compatible with dnx576s???
@KenwoodUSA
3 жыл бұрын
The DNX576S is only compatible with Wired CarPlay
bought one year too early i got the 995s
apple car play does not show up. How do i fix it. I have the DMX706S. thank you
@KenwoodUSA
3 ай бұрын
Since that is a wired Apple Carplay Receiver, try using a new USB Cable, Check the cable from the receiver for damage. Thanks!
Whenever I go to AV there is not a option for Apple CarPlay device list😢
@KenwoodUSA
4 ай бұрын
for one on one assistance please reach out to our KENWOOD Customer Support: 1-800-536-9663
My car stereo does not show car play, how can this be fixed?
@KenwoodUSA
6 ай бұрын
Please reach out to our tech support team for assistance, KENWOOD Customer Support: 1-800-536-9663
I have this model and have successfully connected it but when I touch play it beeps and turns off. I have no idea what to do about this. Others have tried connecting with their iphones and same thing.
@KenwoodUSA
Жыл бұрын
Please contact our Tech Support team for 1 on 1 tech support. 1-800-252-5722 and they will be able to help! Thanks!
I have a DMX8020S and it won’t work :( I go onto AV and it doesn’t come up with an option for car play, any idea why
@KenwoodUSA
2 жыл бұрын
The receiver you have does not feature Wireless Apple CarPlay, it has wired a wired USB connection for Apple CarPlay. Thanks!
Will this work on the DDX396?
@KenwoodUSA
2 жыл бұрын
No, This is not a supported feature on the DDX396 Receiver. Thanks!
Does this work on model DMX706S ?!
@KenwoodUSA
Жыл бұрын
The DMX706s requires a wired USB Connection for Apple Carplay or Android Auto and does not feature the wireless option. Thanks!
Does Apple carplay/ android play works in MDV L 505W?
@KenwoodUSA
9 ай бұрын
This is not a USA spec Model you are asking about, but it does not appear to support apple car play or android auto. Thanks!
I have the DMX7706s and when I press the AV button my radio does not see “select apple device” or whatever. What is going on here??
@AD-lw8wf
4 жыл бұрын
You need the dongle for the iphone for the initial set up. I had the same issue and I wouldve went with another competitor if I knew it required it
@KenwoodUSA
4 жыл бұрын
The DMX7706S only supports wired Apple CarPlay.
I can’t find a setting to change carplay status bar from right to left.
@KenwoodUSA
2 жыл бұрын
Farhad Monfared, if you look in the settings menu, under the setup tab, go to the "User Interface" tab and change "Driving Position" from left to right. Thanks!
I get a message that says I need the gps antenna in order to make apply car play work. I didnt find one in my dmx958-xr accessories. Why would the gps antenna have anything to do with bluetooth.
@KenwoodUSA
3 ай бұрын
The receiver comes with an included GPS Antenna {Small black Square, black cord with a square-shaped Grey connection} The GPS Antenna communicates your vehicle location and speed to Apple Carplay so it's required to function. Thanks!
@Dono.N
3 ай бұрын
@@KenwoodUSA I guess I will need to pick one up somewhere, I looked them up and did not get one with my head unit. I would think that it should be easy enough to pick one up.
@Dono.N
2 ай бұрын
@@KenwoodUSA Okay got a GPS antenna installed, it works now but drops the signal in certain areas of town whereas my older Clarion deck from 2015 has no issues. If I plug in using usb there is no problem, but I got this because I wanted reliable wireless connections. Any ideas how to fix this?
Does this work on the DMX7706s?
@KenwoodUSA
4 жыл бұрын
No, the DMX7706S supports a wired USB connection only.
@supportmalphite8769
4 жыл бұрын
KENWOODUSA are you shitting me? It would have been nice to know that ON THE BOX. False advertisement. Now I have to return this piece of crap.
@ebonyshakir3559
3 жыл бұрын
KENWOODUSA why is that not advertised on the box or even in the manual? It’s passed the point where I can return it so I’m stuck with it. Smh. Next time I’ll be buying my stereo from another company.
It doesn’t work on the dnx8180dabs, why?
@KenwoodUSA
4 жыл бұрын
Please check with the support team in your country.
does this work on the DMX706S?
@cync2089
3 жыл бұрын
Has NOT worked for me on my DMX706s and i cant figure out why!
@shawnmckee14
3 жыл бұрын
@@cync2089 because it’s only via usb
One other quesion. How do I disconnect a phone while it's connected to a kenwood unit via wireless carplay? I am asking because it will connect wireless carplay to a phone automatically when the car started and it won't let me play videos on the head unit.
@KenwoodUSA
2 жыл бұрын
you can turn off your Wi-Fi, which should prevent the receiver from connecting. Thanks!
@darrenli3154
2 жыл бұрын
@@KenwoodUSA You mean turn off the wifi on the head unit?
@darrenli3154
2 жыл бұрын
@@KenwoodUSA turn off wifi on my phone doesn't work.
How do I switch between phones when I use this for wireless CarPlay?
@KenwoodUSA
2 жыл бұрын
Darren, You want to select the phone in the Apple Carplay Device list. Watch the video from 0:12-to-0:39 to get the device list, next to the "+" icon in the phone selection icon at the top of the page. When you add a phone to the receiver, the name of the phone will appear on this menu, select it from the phone list. Thanks!
@darrenli3154
2 жыл бұрын
@@KenwoodUSA ok, it works. Thanks for your rapid reply. I love my KENWOOD products.
@KenwoodUSA
2 жыл бұрын
@@darrenli3154 Thank you Darren!
Is this compatible with the DDX5706S?
@KenwoodUSA
5 жыл бұрын
No, the DDX5706S must have the iPhone plugged into the USB input for Apple CarPlay.
@kingofbud650
5 жыл бұрын
KENWOODUSA I just purchased the ddx5706s for CarPlay but I have an 2002 car no usb. Any other way I can get it to work?
@KenwoodUSA
5 жыл бұрын
@@kingofbud650 The receiver itself has a USB input cable, of which you would connect your iPhone cable into directly to use Apple CarPlay.
Does anyone know how to get carplay to switch speakers? When I make a call with carplay, the sound uses my subwoofer, not my front speakers so I can't hear anything anyone is saying to me. They can hear me just fine.
@KenwoodUSA
5 жыл бұрын
CarPlay only plays out of the front channels.
@beauch112
5 жыл бұрын
@@KenwoodUSA why is it currently playing out of my subwoofer then? If you're curious about this, I'd be happy to record it and send to you so you can see I'm not crazy!
@KenwoodUSA
5 жыл бұрын
@@beauch112 Its because of the way CarPlay phone calls work. Try making a phone call via Bluetooth instead and see what happens. Ultimately, something with your fader/RCA's etc. is more than likely the culprit.
@beauch112
5 жыл бұрын
KENWOODUSA I can and it works fine. It’s only in CarPlay that I have problems.
@KenwoodUSA
5 жыл бұрын
@@beauch112 Ok, if it works via BT but not in CarPlay, that definitely means that something is incorrect with the front/rear wiring configuration. Are you using aftermarket amplifiers? And/or what specific wiring harness are you using?
When I select the av icon neither car play or android auto appears ?
@cheche106
3 жыл бұрын
I have the same deck as the one in the video
@KenwoodUSA
3 жыл бұрын
@@cheche106 are you following choosing the AV icon from the input list or following through the setup menu? Thanks
Does it also work on DDX318BT?
@KenwoodUSA
3 жыл бұрын
The DDX318BT does not support wireless Apple CarPlay . Thanks
@miloiscool690
2 жыл бұрын
@@KenwoodUSA does it work for the DMX8018S?
@KenwoodUSA
2 жыл бұрын
@@miloiscool690 That receiver does not offer wireless apple carplay, Thanks!!
Thanks it works for me
not able to select after pressing AV. Apple car play choice is not displayed?
@juliansanders4914
3 жыл бұрын
Have you found a solution because I have the same problem
What models are compatible
@imbzlgtyryep4645
5 жыл бұрын
erobles396010 What Models of what are compatible?
@erobles396010
5 жыл бұрын
Imbzlgtyr what models of the kenwoods are compatible with this wireless car play feature
@imbzlgtyryep4645
5 жыл бұрын
Right now they are in route to stores the dnx996xr and ddx9906xr there will be more later in the year
@KenwoodUSA
5 жыл бұрын
Currently shipping compatible models are the DNX996XR and DDX9906XR.
@erobles396010
5 жыл бұрын
KENWOODUSA when are they gonna be available
Foegot to mention the dongle Seth!
Does Wireless CarPlay work on the DNX995s?
@KenwoodUSA
4 жыл бұрын
No, this was a new hardware feature on select 2019 models.
When will the ddx9906xr be available for purchase, and will it need a speedwire connection?
@KenwoodUSA
5 жыл бұрын
Available now, and yes.
@charlescastle8647
5 жыл бұрын
KENWOODUSA thanks for the response. A couple of other questions, can you use an iDatalink Maestro to get the speed wire connection for wireless CarPlay and will that speed wire connection affect what can be accessed on the head unit while in motion?
@KenwoodUSA
5 жыл бұрын
Absolutely, assuming its a supported feature on that vehicle.
@jinyc951019
5 жыл бұрын
@@KenwoodUSAHi. I don't see the model on the website. Where am I able to purchase?
@KenwoodUSA
5 жыл бұрын
It won't be on the website for awhile, but is available from our authorized KENWOOD eXcelon dealers: locator.kenwood.com/usa/car/
Android auto pleasee
I don’t have the device list
@KenwoodUSA
3 жыл бұрын
What model receiver do you have? Thanks!
@Doodling21
3 жыл бұрын
DMX4707S
@KenwoodUSA
3 жыл бұрын
@@Doodling21 The DMX4704S does NOT offer a wireless Apple CarPlay feature. That receiver will only allow you to use a wired USB connection to use Apple CarPlay. Thanks!
@Doodling21
3 жыл бұрын
@@KenwoodUSA but i do not see any output for usb
@KenwoodUSA
3 жыл бұрын
@@Doodling21 the DMX4707S has a USB Connection on the rear of the receiver, this connection is meant to run to a location of your choice, it could be run to the glove box, under the dash, or center console but it varies based on the installer. If you had your receiver installed by someone other than yourself, please check with the shop that did the installation to find out where they located your USB connection. The USB is required to set up and use Apple CarPlay or Android Auto so if it is not accessible currently it, the receiver may need to be removed to reroute the USB cable for use. Thanks
Mine doesn’t show Apple CarPlay
@KenwoodUSA
3 жыл бұрын
For Apple CarPlay to show up, a compatible iPhone must be connected and have Siri enabled to appear.
@benoscar5708
3 жыл бұрын
@@KenwoodUSA I have iPhone se (2020) and Siri enabled. Still not showing up Apple CarPlay
@KenwoodUSA
3 жыл бұрын
@@benoscar5708 Try using a different USB cord, clear the Bluetooth connection and reset with the receiver. Thanks.
Why is my account not working
@KenwoodUSA
Жыл бұрын
can you clarify what you are referencing to the account? Thanks!
I’m looking for an official store to order this from. I can’t seem to find this on Kenwood USA’s website. Could someone please guide me on the matter. Thanks!
@KenwoodUSA
5 жыл бұрын
Here is a link to find our authorized dealers: locator.kenwood.com/usa/car/
Nice
iPhone required power cycle to connect