Is Suitsupply Worth It? My Honest Thoughts | Suitsupply Pros & Cons

Тәжірибелік нұсқаулар және стиль

BLUF: Suitsupply is a fantastic option for suits, blazers, shirts, and other tailored menswear apparel. The fit is a great mix of classic and modern. The fabrics come from highly-regarded European mills. And the prices are quite reasonable. However, Suitsupply does, in my opinion, have some less-than-desirable qualities as well. In this video, I'm walking you through the pros, the cons, the good, the bad, and the somewhat ugly when it comes to Suitsupply.
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THE PROS:
1. Fabrics
2. Accessibility
3. Styling
4. Fit
5. Reasonably Priced
THE CONS:
1. Alterations Upsell
2. Bad Fit Recommendations
3. Pants
4. Showroom Experience
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Пікірлер: 713

  • @jackmioff100
    @jackmioff1005 жыл бұрын

    Hands-down, the best, and most objective review of clothiers I've seen on KZread. Your integrity is appreciated, Brian. Keep up the great work. Cheers.

  • @robertc9155

    @robertc9155

    5 жыл бұрын

    Agreed

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You're very kind. Thanks so much and appreciate the support

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Cheers.

  • @PKapoor599

    @PKapoor599

    5 жыл бұрын

    💯 agreed, I’ve had a really bad experience when I went!

  • @cferdinandi

    @cferdinandi

    4 жыл бұрын

    Could not agree more! Keep it up!

  • @the_filthy_mcnastiest6803
    @the_filthy_mcnastiest68033 жыл бұрын

    I’ve only been to the SS in Greenwich CT, i went in wearing dirty work clothes and they treated me pretty well. I loved it, I wasn’t sure what I wanted, but they knew exactly what to pick for me. And they altered the pants for free. So it was a pretty good experience

  • @COOLGUYWOW1000

    @COOLGUYWOW1000

    Жыл бұрын

    It all depends on the salesperson you get. My guy didn't care at all, didn't know how to measure.I ended up with pants I couldn't even squeeze into and a dress shirt larger than my jacket. Best of all, he accidentally duplicated the order then demanded I send one back to be destroyed. I did him one better and sent it all back.

  • @takinggl0ry

    @takinggl0ry

    6 ай бұрын

    You are the reason I don’t go to SS. It’s respect for others to not go in dirty clothes because you are going to fit new blazers that other people might want to buy.

  • @the_filthy_mcnastiest6803

    @the_filthy_mcnastiest6803

    5 ай бұрын

    @@takinggl0ry lol. Okay.

  • @Smb2886

    @Smb2886

    3 ай бұрын

    Did that and did not get a good experience and I went back to pick up my suit and they had me wait 25 minutes and gave me a different stylist so it felt like I was starting over again

  • @jaffaorange3809
    @jaffaorange38095 жыл бұрын

    Don't you all just love his down-to-earth, composed demeanour? And no in-your-face bleached set of teeth that you see everywhere these days. Thank you so much for your concise and eloquently put thoughts on Suitsupply. You're a bastion of tranquility amid a universe of screaming KZreadrs. But since when do we call shops 'showrooms'? Of course they want you to say that, but why go along with their marketing ploy?

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You're very kind. I can only be myself. Glad it resonates with so many of you. :)

  • @Rubens_991

    @Rubens_991

    5 жыл бұрын

    Are you in love?

  • @tevinmakermake3746

    @tevinmakermake3746

    4 жыл бұрын

    Maybe we like in your face. Those accounts have millions of followers.

  • @prod.sadcloud3780

    @prod.sadcloud3780

    3 жыл бұрын

    Now kiss

  • @40OverFashion
    @40OverFashion5 жыл бұрын

    Hey Brian, totally agree with you on the 'Pros' and almost all of the 'Cons'. It's funny, I feel the same way about their pants. Besides the rise always being too long for me, there's just something that's not quite right about the fit. Also, I've generally had pleasant showroom experiences. Their jackets are usually a great fit though. Great video as always!

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Thanks, my friend. Glad to hear your showroom experiences have been decent!

  • @MrMarconi2010

    @MrMarconi2010

    5 жыл бұрын

    ​@@hespokestyle I notice that both you and 40 Over Fashion both say you have issues with the trousers of suit supply. As a tailor I would be interested to know more about why the fit is not quite right, could you go into more detail, maybe a picture or two. Of course, if you have time in your busy schedule.

  • @arjenvanduijvenbode

    @arjenvanduijvenbode

    5 жыл бұрын

    Tom Bennett I believe the issues with the trousers is due to the Italian type of fit. People generally are wearing their jeans/pants lower so I would advice lowering the waiste line 2 cm lower. So the trousers have a better feel around your bottom. I have done this for all of my Italian suits.

  • @mfmweekly2788

    @mfmweekly2788

    4 жыл бұрын

    It’s the structure of the pants. I’m tall and wear high wasted, so they fit me well. If you shorten the length the structure gets a little messed up.

  • @robvandegeer805
    @robvandegeer8055 жыл бұрын

    I’ve had an extremely good showroom experience in the The Hague shop. On my fist visit I wasn’t planning to buy anything and made that clear from the start. I had a very nice and informative conversation for almost an hour. It realy made my day.

  • @azizmlik
    @azizmlik5 жыл бұрын

    this is the first time i've seen one of you're videos and i love your style , how calm you talk how you present the info in your videos

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Many thanks, Aziz!

  • @bastifantasti7494
    @bastifantasti74945 жыл бұрын

    I like honesty and I feel you’re being honest and not being paid to say otherwise. Thank you 👍🏼

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Thanks, Ronald. All about transparency. If a video is ever sponsored, you'll know right up front.

  • @nielsvandenkieboom5034
    @nielsvandenkieboom50345 жыл бұрын

    Love SuitSupply. Proud to support the Dutch company, my office is right above one of their flagship stores. Even when taking a break outside their staff is always ready to give advice without 'selling' you anything. Just genuine nice staff that always get the fit perfect. For a very decent price too.

  • @VilleVaajanen
    @VilleVaajanen4 жыл бұрын

    I had a great experience at a showroom in Arnhem, the Netherlands. The dude had over 40 years of experience in the men's clothing industry and over 12 years at Suitsupply. Absolutely amazing service and I totally love my Napoli mid-blue check suit! 🤩

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Seems to be typical of EU customers having a much better showroom experience. Glad to hear you love your suit!

  • @Jan-df7dl

    @Jan-df7dl

    4 жыл бұрын

    @@hespokestyle Totally agree with Ville. I know especially Arnhem showroom, and its a great and honest salesteam.

  • @fredso
    @fredso4 жыл бұрын

    I was very surprised by how incredibly nice the people at Suitsupply was when I first went there when they opened in Stockholm. There were almost just Dutch people working there and the service was great which for me as a 20-year-old usually is the opposite since people often don't consider me as somebody who knows anything about suits or as a buyer because of my age. But the guys at Suitsupply listened to what I wanted and offered me coffee and it was a great experience so I keep going back and have bought 4 suits from them

  • @TheDanishSpaceman
    @TheDanishSpaceman5 жыл бұрын

    Great vid as always 🙏🏼 Experience in Suitsupply in Copenhagen, Denmark, has been awesome - service and style tips have been great. They haven’t been upselling anymore fitting than hemming the pants and slimming them around the ancles. I’m about to get my fourth suit and have numerous jackets and coats from there.

  • @isaiahtrofimenko1739
    @isaiahtrofimenko17395 жыл бұрын

    As some people have already pointed out, the way you present yourself is very pleasing for the viewers. So many KZread channel hosts try too hard. I particularly like the absence of rhythmic music and constant cuts and changes of the camera angle. Keep it this way! Thank you!

  • @Mr._Martinez
    @Mr._Martinez3 жыл бұрын

    I've had a positive experience at suit supply in Newport Beach, California. The people there were really nice and friendly. Throughout the process, they weren't trying to sell me on things that I didn't need; which made me feel comfortable. Never did I feel rushed or talked down to. If you live by a suit supply, I really recommend going through their custom program. I think the suit will end up fitting you better and also you could alter the suit as much as you would like and never have to worry about the cost of alterations piling up. Another plus is that any future alterations are taken care of. I feel like the fit is predicated towards men that are on the slim and athletic side. If you are not into the fitted look then this may not be for you. In regards to the pants, they are on the tighter side so that is just something to be aware of. The fabric and construction of their garments are on point. Overall, I think you are getting a pretty good value for what you are paying. Just my two cents. Thank you for the video.

  • @Nathan-hs2ut
    @Nathan-hs2ut5 жыл бұрын

    Nice video! Love hearing your opinions on these brands. For me the pants work and the showroom is something I rather like. I agree on everything else completely. Would love it if you could make this into a series and talk about other good quality but still reasonably priced brands like Spier&Mackay, etc. Thanks for the upload!

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Thanks for the comment, Nathan. Glad you've had better experiences with the pants and showroom.

  • @bwanaPele

    @bwanaPele

    5 жыл бұрын

    Spier & Mackay makes great jackets and pants but if you're tall like me at 6-2 with long arms and wear 40 long them, their jackets need a great deal of tailoring.

  • @gunnerseven7724
    @gunnerseven77243 жыл бұрын

    Ive been in the suit business for 10 years and everything you said is spot on.

  • @nukie404
    @nukie4045 жыл бұрын

    I have been looking into Suit Supply recently, since after losing a bit of weight my suits don't fit any more. The price is definitely what drew me in, along with the styles and fabrics they offer. I have been to a store not long ago and the staff were nice, but I will see how they do when I actually decide to go get measured to buy a suit!

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Fingers crossed for you! And congrats on the weight loss.

  • @evdarden
    @evdarden5 жыл бұрын

    Excellent advise and information. I never thought of half the stuff that you mentioned, especially the cons.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Many thanks, Everett. Appreciate the comment.

  • @BabyEater9000
    @BabyEater90005 жыл бұрын

    I think you hit the nail on the head here. You've captured my experience with Suitsupply perfectly.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Amazing how many people have had such a similar experience. I wonder why this hasn't gotten out there more.

  • @zombie266
    @zombie2664 жыл бұрын

    Bought my first SuitSupply suite in 2011 at their Broome Street location. What you have said on this review is on the spot. Pretentious associates and non-fitting pants are the ones I can relate to. Stopped going there a few years ago when I can't stand the associates anymore. Thank you for speaking the truth.

  • @75KoDe
    @75KoDe4 жыл бұрын

    You are so right, good sir, especially with your point on the showroom experience. I had the same here in London and walked out after 15 minutes since no one of the staff seemed to care and they were busy talking to each other rather then looking after prospective customers

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Sorry to hear about that. Appreciate you chiming in.

  • @shaunacole1
    @shaunacole14 жыл бұрын

    I agree. I was in a Suitsupply shop in England today and I definitely felt talked down to as if I didn't know anything about Suits. However instead of upselling alterations, because of my shape, I was immediately told that I need a custom fit suit.

  • @ptsocr
    @ptsocr5 жыл бұрын

    I’ve actually had really positive experiences at Suit Supply. I purchased one suit (the cheapest one) at the Dallas store right before New Years. I made it very clear to them that I didn’t know much about suits and they were happy to offer advice. I asked for their input on alterations and they said honestly just to tailor the length of the pants. The suit already fit me well and any other alterations would be unnecessary. So I appreciated their honesty.

  • @ADM-wt9cn

    @ADM-wt9cn

    4 жыл бұрын

    Great experiences in vegas and san diego. In and out in 45 minutes... loved it!

  • @michaelinaustria569
    @michaelinaustria5695 жыл бұрын

    I’ve purchased 3 suits, a blazer, and a tuxedo from SuitSupply in Scottsdale AZ. I have never experienced the excessive alterations you mention, and have never had anything but an exemplary customer service experience. The guys there are sharply dressed, extremely knowledgeable, and have always gone above and beyond to make sure I’m comfortable, happy, and totally satisfied.

  • @michaelfilofficial
    @michaelfilofficial2 жыл бұрын

    Thanks for this video. I actually dig suitsupply, but your comments on the showroom experience are spot on. I've shopped at three separate locations in New York and always feel like they're trying to rush me out of the store or don't bother asking clarifying questions/offering advice. It's a shame because customer service could be a great differentiator for them.

  • @tauricemcmillan1656
    @tauricemcmillan16564 жыл бұрын

    What a wonderful and spot on review. I love the fabrics and modern styling. I did feel the same way visiting the Georgetown location here in D.C. So much so, that avoid I the showroom altogether and shop online. Great review, well done.

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Thanks, Taurice! Appreciate the comment.

  • @MTobin1000
    @MTobin10005 жыл бұрын

    Really appreciate this video Brian. Very informative and very much appreciated.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You're very welcome. Thanks for the comment.

  • @zacshaw61
    @zacshaw612 жыл бұрын

    Great video and insights Brian, as usual! I'd consider myself a regular shopper at SS, and I have four suits that I've purchased both in the U.S. and in Germany. Overall, great experience with the clothing itself... nice fit and I'm lucky in that I usually don't need but very minimal tailoring. As Brian mentioned, the fabrics and patterns are second to none. I must say, though, that my customer service experiences have varied widely. I visited the Georgetown store last year, remained in the store for about 15-20 minutes, and was never approached or spoken to by a sales associate. More recently, I visited the shop in Stuttgart and was immediately greeted with a curt "Do you have an appointment?" as soon as I walked through the door. Granted, it was a busy Saturday afternoon, but this is crazy... I didn't know I needed an appointment to shop here, and I told the sales associate as much. I continued to look around but was no longer in the mood to buy anything at that point. That is an absolute customer service FAIL and SS (as well as other retailers) should take note... NEVER ask a customer if s/he has an appointment! Otherwise, I've had great service experiences and continue to shop at SS.

  • @jrherrera631
    @jrherrera6315 жыл бұрын

    I rarely ever comment on videos & i was thinking about buying some suits from suitsupply because i like their styling. I looked up some reviews on youtube & i gotta say this is by far the best one. Its quick, to the point, honest, precise & none of that BS & over acting you get from other reviewers. I just subscribed. Thanks & keep up the good work.... By the way i really like that sweater....

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You're very kind. Appreciate that very much.

  • @Menapho
    @Menapho4 жыл бұрын

    Thank you. Now I feel comfortable checking them out. Great info always!

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    You're very welcome!

  • @RichardMurby
    @RichardMurby5 жыл бұрын

    Completely agree with you on the showroom experience. I exchanged emails with their head of retail about it, but I don't think they have made any changes. I shop in the Madison Avenue store quite a bit and the staff has the terrible habit of dumping you in a changing room then going off to help other people for 30 mins. They could do so much better with some retail / client services training.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Appreciate the comment, Richard. One wonders what kind of training the floor associates are receiving.

  • @Smb2886

    @Smb2886

    3 ай бұрын

    Not that much 5 years later it’s the same

  • @Taka12G
    @Taka12G4 жыл бұрын

    I bought 3 suits from suit supply for work, I am always complimented on them by team members and and guests. I had a pleasant experience at the Bellevue Square location in WA State.

  • @mauriceasmith
    @mauriceasmith5 жыл бұрын

    Wow, i'm amazed at how on point your review is. I have the same problem with their pants, except they tend to fit great when you just get them altered and then after a few wears they just feel off. Also, the customer service is hot and cold - no in-between, the staff are either really bad or really good depending on the day and location. Wonderful video, I will be subscribing to your channel.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Thanks so much, Maurice! glad to have you! Appreciate the support.

  • @SandeepTaurus
    @SandeepTaurus5 жыл бұрын

    Thank you for your valuable inputs Brian... Very useful... As usual 😊

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Cheers. You're very welcome.

  • @skgreenwell
    @skgreenwell3 жыл бұрын

    Brian, I’m glad to hear you speak about customer service. I doesn’t matter to me how a suit looks if the CS is off-putting.

  • @fdw1234
    @fdw12345 жыл бұрын

    100% agree with your showroom assessment. I was basically ignored in a city branch in London, England. However, from a price point it seems they offer fairly good value.

  • @DapperDilla
    @DapperDilla5 жыл бұрын

    Great video & had to check it out given I'll be looking into purchasing my next suit and was strongly considering going back to Suit Supply. Fortunately, I had an overall great experience at their Dallas location. I ordered online but had the alterations completed at this location - spent a little extra but I felt the person who helped me really knew what they were doing with the recommendations they made to provide an overall great fit. They've recently opened a new location in Plano at Legacy West so fingers crossed everything goes well.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Great to hear. Really appreciate the comment!

  • @robtheeffinman
    @robtheeffinman5 жыл бұрын

    Should’ve come to see me at the SuitSupply penthouse on Miami Beach. I’d love to take a look at the trouser ordeal, and provide you with an incredible, exclusive showroom experience!

  • @paulonogueira706
    @paulonogueira7065 жыл бұрын

    That point about pretentious shop assistants is bang on point. I have felt that way some of the times I’ve gone to the London branch. I’ve been to the Madrid one however and it seemed a lot more homely and comfortable.

  • @Cyrx686
    @Cyrx6864 жыл бұрын

    Thanks for taking the time to make a review. I've been eyeing them. The part about the pants worries me a bit

  • @derekhansen8192
    @derekhansen81923 жыл бұрын

    Long time viewer and reader before that. I use them fairly frequently and have for a few years. More recently I started getting custom/MTM stuff. All in NYC. I couldn't disagree more on customer service. They are great there. If anything ever happens to a garment or you dont like an alteration they take it right back and fix it or change it. They have done so for me over a year after purchase. They turn items around quickly and will ship it back to you for free. They are always attentive. I never feel pressured. The fabrics are great and cost for quality is unmatched. Obviously the quality could be better but for an 800-1000 dollar custom suit its great. I have thought about upgrading to higher level tailored pieces, but the customer service is what keeps me coming back.

  • @elieynrh
    @elieynrh Жыл бұрын

    Great and honest review of the SS showroom experience. Definitely mirrors the experiences I have had, though majoritarily while shopping in the US stores. I must say that both in the Toronto and Sydney stores, the experience was much more positiive (though in Sydney my items were just dumped in the bag). The London experience varies, yet it leans a lot more to the US approach.

  • @AndreMonz
    @AndreMonz5 жыл бұрын

    I have one suitsupply suit and I really enjoyed the online service. Never been on a showroom. They reply quite quickly and have the information about all the details that I asked about. Shipping is fast to the place where I live. The fit is quite nice on me. Bought a Napoli 40R and fitted great of the wreck. Some alterations are needed like any suit ready to wear. I highly recommend it over fashion brands.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Yes, much better than fast fashion brands!

  • @ElleEdwards_Inc
    @ElleEdwards_Inc4 жыл бұрын

    Great video. I am watching this as I opened up a package from Suit Supply pants.

  • @gospel-keys-academy
    @gospel-keys-academy6 ай бұрын

    Accurate!! Thanks Brian for the compelling review.

  • @dorningarts
    @dorningarts4 жыл бұрын

    Great review, For me I have had nothing but great experiences in the Dallas store, very helpful and not pretentious

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Many thanks. And love to hear that. Doesn't seem to be the case for most Americans. Europeans seem to have better experiences, in general.

  • @r.ryansadeghian8060
    @r.ryansadeghian80605 жыл бұрын

    Great review. I agree with your points especially the Pants. They never fit me properly and I don't normally have problem with any other brands' pants.

  • @crotchet6439
    @crotchet64393 жыл бұрын

    Here in the Netherlands (where Suitsupply is based) I generally have a really nice showroom experience. Yes, they try to rush you into signing up for certain stuff and make alterations that aren't really needed but I've always gotten a friendly and helpful vibe from the employees.

  • @REWINDNPRESSPLAY
    @REWINDNPRESSPLAY Жыл бұрын

    My Suit Supply showroom experience was at UTC La Jolla in the first half of 2020. The gentleman who helped create a custom suit for my tall 6’6” self was wonderful. A young chap with classic Cary Grant charm, style & knowledge. He was very patient and had great suggestions, never leading me or upselling. Upon my return to pick-up the suit once created, the others did not come close to the initial lad’s great characteristics but they were fine. Ultimately, I was happy with my suit, especially after further alterations. Overall, my Suit Supply experience was pretty fantastic.

  • @DemetriosLevi
    @DemetriosLevi5 жыл бұрын

    Spot on, Brian. I also have a big problem with the pants. My jacket didn't need any alterations; fit me like a glove, but even before I packed on a few extra pounds, the trousers were a problem. Way too tight on my thighs but still loose on my ankles. Doesn't look or feel right imo Thanks for your honesty! Love it as always

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You got it, Demetrios!

  • @symbolofdopeness
    @symbolofdopeness5 жыл бұрын

    Wow. This was completely on point. Great content and all relevant statements.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Many thanks. Appreciate the comment and support.

  • @lukezapalac616
    @lukezapalac6165 жыл бұрын

    Hey Brian, I myself own about 6 suits from SS. I couldn’t agree with you more about most of the pros (except I don’t like some of the styling they do), but ALL the cons. I like a pretty classic look when it comes to buying suits. I can’t stand when they egg me on that I should hem the pants to the ankle or higher, and taper the leg (almost to a skinny fit), and even worse I have given in a couple of times when they told me I should get a size I felt was a bit too tight on me. I regret it so much, as I have already outgrown a couple of them. Most of all, the showroom experience... I am glad I am not the only one who thought that most workers there come across super pretentious. When I ask a question or try to get their attention, it seems that I am a bother/they are looking down on me. Glad you posted this! Thanks for a great review.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Really appreciate the comment, Luke. Thanks for chiming in. You're not alone.

  • @gibsonindistress418
    @gibsonindistress4184 жыл бұрын

    Went a couple days ago. Had a pretty good experience. It's where i'll be going to by any future suits.

  • @CBMof0
    @CBMof04 жыл бұрын

    The guy actually told me NOT to get an alteration! Was happy with the service the Piccadilly Circus store in London.

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Seems to be the case that the service is much better in Europe.

  • @kpaenen
    @kpaenen5 жыл бұрын

    Went to Suitsupply 2 weeks ago, and absolutely didn't feel that pretentious vibe at all. The employee who approached me really helped me immensely and was a great guy to just talk to. (And luckily for me their sewing machine was broken that moment so upselling their alterations wasn't even possible)

  • @trabil44
    @trabil445 жыл бұрын

    Randomly came across this vid in my newsfeed and I definitely agree with the points you have made. I'm from Australia and there is one showroom in the area I live. Thetalioring/adjustments greatly increased the price of the suit to the point where I do not think it was worth it and it would have been better to just get a custom or made to measure suit. That being said, most suiting and tailoring stores in Australia are pretty bad so suitsupply was one of the better off the rack options.

  • @leong1906
    @leong19065 жыл бұрын

    Brian you are on point. Especially regarding the stylist. I have one suit supply suit. It cost 699.00. After the alterations including the extreme tapered leg, it became my last. I wear suits every day for work, and have for 25 years. I went into the Philly store, and the stylist put me in a suit that was a slim cut, several sizes larger than my norm... after the alterations, it came to several hundred more. And it still never fit right. This after I told him I don’t do slim cut.. he ignored me and that’s what I ended up with.... I guess he knew better than I did. My next suit I ended up at indochino, and have purchased numerous suits with no problem...

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Sorry, man, That's the worst.

  • @brianbarnett100

    @brianbarnett100

    5 жыл бұрын

    Very much the same way I ended up going. Indochino in Boston knows me by name and I actually have a great rapport with them. Very consultative even for a pain in the ass like me haha

  • @peterwilliams3888
    @peterwilliams38882 жыл бұрын

    First of your videos that I’ve watched, and I have to say you are absolutely spot on with your observations. Great product at a very good price. You can achieve a young Bruno Cucinelli look at a fraction of the price. But the showroom experience is indeed terrible, after all it’s just a shop. The appointment system in London is ridiculous, it is just a shop after all. You don’t need an appointment to shop in Gieves and Hawkes across the road. I’ve bought amazing T shirts which in my mind can’t be beaten for the price, suits and recently a summer safari jacket which with good jeans and Gucci loafers looks great. I’ve never bought trousers funnily enough so can’t comment. So totally agreed on all your points

  • @zetzzz708
    @zetzzz7083 жыл бұрын

    I agree with all the cons. They pushed me and took advantage of my lack of knowledge. I learned a lot and will go again, but to a different location.

  • @KCNissar
    @KCNissar5 жыл бұрын

    I totally agree with you regarding cons . I have experienced it.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Ah, that's too bad. Seems to be a comment theme here in the comments.

  • @350Bansheeblue
    @350Bansheeblue2 жыл бұрын

    The SS in Denver Colorado gave me the best experience of my life. They went so far above and beyond for me.

  • @HumanoAmericano
    @HumanoAmericano4 жыл бұрын

    Just had a great experience in the showroom in San Jose (Santana Row). Not pushy, no pretentiousness. I’m very happy with the quality of the suit and the experience of customization. I bought one with just a $13 hem adjustment and another which was customized and I’m looking forward to receiving in a few weeks.

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Great to hear that!

  • @ee.es00
    @ee.es004 жыл бұрын

    I had the same experience with pretentious workers at suitsupply; That will hurt their business.

  • @rct999

    @rct999

    4 жыл бұрын

    I found them very serviceable and friendly. They gave me all kinds of advice en pointers, while they knew i didn't came to buy anything.

  • @ee.es00

    @ee.es00

    4 жыл бұрын

    @@rct999 they're overly aggressive. Many, if not most, people just like browsing without having to interact with am aggressive salesperson.

  • @ee.es00

    @ee.es00

    4 жыл бұрын

    @Matt Hammond not if customers don't want to go in the store anymore. I personally don't like to go into places where your swarmed by salesman. Maybe other people are different

  • @TrevTH

    @TrevTH

    4 жыл бұрын

    @@ee.es00 Then browse and buy Online. Salesperson are paid to welcome and assist you when you are in their workplace. You know sellers will follow you once you enter any shop, if not, you will complain that they didn't give a shit about your money. Personnally, I don't go see my hairdresser just to take a look and leave.

  • @juju10683
    @juju106835 жыл бұрын

    I agree re: being talked down to with the exception being the San Francisco store. The staff there when I went we’re all very courteous, humble, and their recommendations were fairly knowledgeable re; trends vs the best style fit for my body type

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Good to know, Julian. Wish that one wasn't so far away from me!

  • @juju10683

    @juju10683

    5 жыл бұрын

    @@hespokestyle could be the more laid back/egalitarian Bay Area/West Coast vibe. I'll go to the one in Milan when I go this April. I expect them to be jerks but I'll probably buy something anyway lol

  • @deavelar
    @deavelar5 жыл бұрын

    Great review! I find their products great. And sadly I must agree with you on the "Showroom Experience". I had the exact same impression as I was fighting for an attendant's attention at Madison's and Lincoln Rd's stores. It was only when I had selected a few jackets that someone came to me... Better buy online! And for my body type (tall, narrow waist with broad shoulders), alterations on suits are mandatory.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Appreciate the comment!

  • @kmcmichael
    @kmcmichael4 жыл бұрын

    I appreciate this review and was cautious of these negatives. I went to the Suitsupply in Plano, Texas. I experienced none of these attitudes. I dealt with a young man, Mr Pullman. I was fortunate that I am a freakishly perfect fit for their 44L Lazio. I only needed the pants hemmed. I could have worn some of the slimmer versions but being 60 I wanted a more classic fit.

  • @SteamHunterKostas
    @SteamHunterKostas4 жыл бұрын

    Hi Brian, I ended up rewatching this. I want to say that at 3:30, I am the one being pinned and the tailor is Ted from Suitsupply Stockholm. We shot that picture for a review in 2018. Imagine my surprise to see it here!

  • @troytroyus
    @troytroyus4 жыл бұрын

    Great Review! Been to a dozen SuitSupply's around the world. The only great store experiences I found were in Amsterdam, NL, and Scottsdale, AZ.

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Thanks for sharing that and for the support.

  • @pedroaguiar3029
    @pedroaguiar30295 жыл бұрын

    Very good review especially on the last Con...I have exactly the same feeling sometimes! Once I find the guy with the right attitude I tend to go back to that store and only talk to him...

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Sorry to hear that. But appreciate the comment.

  • @pedroaguiar3029

    @pedroaguiar3029

    5 жыл бұрын

    @@hespokestyle For me this is indeed their major flaw... Cost Quality wise I do think they are an exceptional option. Congrats on your review!

  • @roderickjennings2553
    @roderickjennings25534 жыл бұрын

    You are Spot on, 100% I went to the one in Tysons in McLean Va. I don't know who the staff think they are, that was my 3rd time in the store, nobody acknowledge me at all. If I didn't need to unload a gift card my wife gave me, I would never step foot in that store.

  • @daddyV88
    @daddyV885 жыл бұрын

    I have to agree with most of your comments especially the fit recs. Fortunately for me, the pants fit just fine and have never had the issues you mention. Additionally, my showroom experience has been hit or miss..I was treated wonderfully well in SF and Dallas, while your comment about the staff being pretentious and aloof resonated all too well in both the NYC stores. All in all, I think they make great suits at that price point and I usually get them altered with my regular tailor Have you had any experience with Knot Standard? I accidentally wandered into their store and was blown away by the experience...considering getting a custom blazer from them

  • @soundersiren07
    @soundersiren074 жыл бұрын

    I have four Suit Supply suits, really impressed for getting what I got for €270-320. The Lazio style fit me impressively well (I‘m 180cm/80kg). The trousers are silly long though, reminded me of being in the 90‘s! I bought everything online and their suits generally run true to size. I wear a 48 (not sure what that is in American sizes). For some reason one suit fits snugger than the others despite being the same size and cut as the others.

  • @reaceness
    @reaceness3 жыл бұрын

    I had a really good experience in Suitsupply this weekend, though extra costs aren't really a problem for me. I was on Saville Row so was expecting so spend a lot of money, and in that context, Suitsupply was really "affordable". I went in on a whim but am glad I did.

  • @johntocho8954
    @johntocho89544 жыл бұрын

    Excellent review, I just scratched SuitSupply off my list.

  • @SekouGREAZY
    @SekouGREAZY5 жыл бұрын

    Your review was very accurate, esspecially about the cons on them

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Many thanks. Appreciate the comment.

  • @chrisv.s.3403
    @chrisv.s.34035 жыл бұрын

    straight up review. good stuff. thank you

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Many thanks, Chris. Appreciate the comment.

  • @1nickynoodles
    @1nickynoodles3 жыл бұрын

    Great channel! Hey, would love to know where you get your jumpers from - the one you're wearing in this vid and the similar grey one on other videos?

  • @Tailorandbarber
    @Tailorandbarber5 жыл бұрын

    Thanks, Brian! Great video! I really appreciate the honest opinions. What are your thoughts on SS’s construction quality? Who do you prefer in that price range if not SS?

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You got it. It's really hard to think of something comparable. The jacket construction is quite good, IMO. Even my linen blazer has held up extremely well over the years and a solid amount of travel.

  • @RyanZNO
    @RyanZNO5 жыл бұрын

    As a recent Suit Supply customer I can tell you that you nailed the pros and cons. I ended up finding my size in store and ordering everything online because I simply didn't like the experience in store. They didn't talk down to me, but they definitely weren't listening to what I said I was looking for. They kept showing me extra slim fit, and super tapered pants. Way too uncomfortable for what I want. They do have great fabrics in the price point though, and I ended up with quite a few new linen shirts.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Appreciate the comment.

  • @benjager8062
    @benjager80625 жыл бұрын

    Last con* in my view; I loved my first experience in Milan showroom, boys over there were super helpful and very kind. They were even willing to organise the appointment via Instagram message. Once I arrived to the showroom they knew straight away who I was and they served me with very well English spoken man. After being there for 3 hours, purchasing my suit they even gave me the gift, free silk pocket square.

  • @EllLeslie
    @EllLeslie5 жыл бұрын

    Totally agree about the tapered leg push

  • @grupa2119
    @grupa21195 жыл бұрын

    Totally worth it. My first decent looking suit (DB Havana Traveller) I bought because it was affordable

  • @yankchef4067
    @yankchef40674 жыл бұрын

    I went to a brick and mortar and the stylist recommended the custom order which includes all alterations, I was happy with the experience. Will be a month or 2 until I actually get the suit but my experience in the store was positive and the stylist was helpful and not pretentious

  • @hespokestyle

    @hespokestyle

    4 жыл бұрын

    Great to hear. Thanks for chiming in.

  • @nikhilsrl
    @nikhilsrl5 жыл бұрын

    Totally agree with your assessment, especially the show room experience. They can be a bit "I know what you need" sorta Steve Jobsey.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Seems to be a common thread.

  • @wadebolderman3250
    @wadebolderman32504 жыл бұрын

    Yes, I just own one navy or Teal blazer from SS. It fits me perfectly with no alterations required. You’re right, one must be extremely careful when going to the store however. You must let them know from the beginning that if you like the way something fits, then leave it alone and don’t touch it. Number one, nobody can tell me how something is supposed to fit. I’ve been doing this long before most of these guys were even born!

  • @mohamedmaklad2233
    @mohamedmaklad22335 жыл бұрын

    It’s actually crazy how accurate this video is. I went into suit supply thinking I’d spend about $500. When all was said and done, I ended up spending about $1000. I like the suit and the fabric but I couldn’t get the pants to fit me nicely. Even here in Canada, the showroom experience is still poor. The person that helped me felt pretentious and when we finally decided on a suit they didn’t have in store, she ordered the wrong size for me online and I had to return it a couple of times because I didn’t remember my size. Like you said thought, the return process was very pleasant and the customer service reps were very nice.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Seems to be a common experience all around. Many other commenters seem to feel validated as well for having that opinion.

  • @zewill87

    @zewill87

    5 жыл бұрын

    My experience in Canada was the complete opposite. Went several times and every time was amazing (the store was always so empty). Only had trousers hemmed and opened (trousers was much too small for me and they didn't do mix and match, that is a bummer I admit). I was asked if I wanted the trousers tapered but decided not to do it until I was sure of what I wanted, the sales man agreed never pushed it on me.

  • @benjaminkhosravi4063
    @benjaminkhosravi40635 жыл бұрын

    I totally agree on the pants not fitting right issue and the stylists being obsessed with tapering the pant leg. I know part of the issue has to do with my having really long legs (I'm 6'2") and narrow waist (30"). I also like to wear my lucchese cowboy boots (I live in Texas) with my suits so I have to have room in the pant leg to put over the tall shaft of the boot. The stylist ended up tapering my pant leg so much that it looked extremely unflattering when I tried to pull them over my boot shaft. Suit Supply did end up fixing them somewhat, but the process took alot longer with all the extra alterations. That being said, I absolutely love the linen sport jacket I bought from them. The havana cut fit me perfectly and the quarter lining and lack of shoulder pads makes it really comfortable to wear in the hot Texas weather.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Thanks for the comment, Benjamin! I wonder what the employee/stylist training looks like. Like, are they taught to promote a certain Suitsupply "look" or are they trained to address the needs/wants of the client?

  • @edwardwiot6265
    @edwardwiot62655 жыл бұрын

    Brian, very informative. My experiences at Suitupply, in San Francisco, had to beg for someone in order to make a purchase; in San Jose, was fine, but the styilist and I had very different taste I was wanted to look at shirts and ties for a party (which I mentioned), but was presented with looks more appropriate for applying for a mortgage. I went elsewhere for a shirt and tie.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    It's too bad when they try to force their preferences on you rather than assess what YOU are looking for.

  • @ShaulGold
    @ShaulGold5 жыл бұрын

    This review is spot on!

  • @WheelsMissing
    @WheelsMissing4 жыл бұрын

    good honest review, thanks!

  • @PetterKrWiik
    @PetterKrWiik5 жыл бұрын

    Haha you're the guy who pops up when you do an image search for outfit inspirations with words like "blazer" and "men". Cool to see that you have a KZread channel too

  • @ronnievanderlinden
    @ronnievanderlinden5 жыл бұрын

    Good video! Personally have a different experience with Suitsupply, but that may be because it is a Dutch company, I am from The Netherlands, and I can imagine sales reps having a different attitude due to that! Pants do have a difficult fit die me too, probably because I have big thights from squats lol. Otherwise it is my go to shop, actually transitioned from casual shopper to hanging out there for coffee and just chill with Some of the guys there every once in a while!

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Really interesting contrast between the Euro showrooms and American!

  • @SATULAL

    @SATULAL

    5 жыл бұрын

    @@hespokestyle I have to agree here. My experience in a German Suitsupply store was great but perhaps that is because the majority of the people working there weren't German (Here customer service (CS) is pretty bad). And while I'm not super tall (171 cm or 5 ft 7 in) with semi big thighs, the fit of their pants after alterations was/still is quite nice. Now granted that is just my own personal experience. Granted I am just 1 data apoint my experience was better than average German CS and perhaps yours was worse than average American CS ?

  • @dcae72
    @dcae725 жыл бұрын

    Absolutely concise and insightful commentary on Suit Supply. The pretentious nature of their rather young staff is the biggest turn-off to purchasing in-store.

  • @ee.es00

    @ee.es00

    4 жыл бұрын

    Yep; i guess they hire the same type everywhere.

  • @rustcohle3803

    @rustcohle3803

    4 жыл бұрын

    Not too bad, I guess I'm 24 so I shouldn't be talking but the guy at men's warehouse offered a lot of interesting ideas, great sense of color contrast. I'm new to fashion but a lot of stuff he told is practically the same as most youtubers

  • @totalplayer999
    @totalplayer9992 жыл бұрын

    I have the same experience and opinion about Suit Supply. I so totally agreed with you.

  • @rgv2237
    @rgv22375 жыл бұрын

    Brian , I had been waiting for your review ... I have same issues with trousers made by them . Have to do a lot alteration to look right for me . I’m same size and height that you but yes there is something with the pants , Bought a dark burgundy corduroy from online outlet some months ago .. And fit perfect for first time

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    I don't even try with the pants anymore. Not worth the hassle or frustration.

  • @stefansago
    @stefansago5 жыл бұрын

    My biggest con with Suitsupply is not being able to mix and match with more of their suits offering. The pants are always big for me. Great video Brian!

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    You got it. Thanks for the comment!

  • @omarrobreid
    @omarrobreid2 жыл бұрын

    This was a great review. Thanks.

  • @hespokestyle

    @hespokestyle

    2 жыл бұрын

    You got it!

  • @ryandelong5593
    @ryandelong55935 жыл бұрын

    I 100% agree with you I’ve been to the DC store twice and have had the same poor experience there. I prefer oliver wicks I’ve left and went online to OW twice and purchased suits there and they always take care of me. It takes some time to get measurements perfect but they do offer $125 in alterations my fist alteration was $150 and they still gave me the extra $25 even though they didn’t have to. OW also is “custom” picking lapels and side tabs among other things. To me it’s a no brainer OW has all the same fabrics and is right in the middle price range 499-699ish.

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    Thanks for chiming in, Ryan.

  • @gushinets
    @gushinets5 жыл бұрын

    I`ve been to Suit Supply Milan store and the experience was great!

  • @hespokestyle

    @hespokestyle

    5 жыл бұрын

    That's great to hear. Thanks for the comment.

  • @edgaraurelius

    @edgaraurelius

    4 жыл бұрын

    Yeah I've had positive experiences in both Milan and Madrid (Madrid was particularly excellent) but my store experience in Seattle was a bit lacking

  • @TheVoltaire1

    @TheVoltaire1

    4 жыл бұрын

    Europeans are kings of suit making. I think the suit supply staff know their place over there.

  • @westfield90
    @westfield904 жыл бұрын

    Thank you for the honest review

  • @pyotrtchaikovsky9097
    @pyotrtchaikovsky90975 жыл бұрын

    The last part of the cons, showroom experience, spot on mate... every upmarket retailer is just like that, their attendants are somewhat snobbish at times it’s a huge turn off

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