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Incident management is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re-occurrence.
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✅About ITIL® 4 Foundation Certification Training Course
This ITIL certification introduces learners to ITIL V4 Certification, the newest version of the ITIL 4 exam, to understand and improve an IT-enabled enterprise. This ITIL V4 certification training will help you understand the concepts, languages, best practices, and processes utilized in the ITIL 4 lifecycle.
✅ITIL Certification Course Overview
This ITIL 4 foundation provides you with a firm understanding of the ITIL 4 framework, core concepts and terminologies of ITIL 4 service lifecycle. By the end of this ITIL certification, you will understand how ITIL 4 evolved to adopt modern technologies and operational processes as well as the necessary concepts in a service management framework.
✅ITIL Training Key Features
19 PDUs for self-paced learning
22 PDUs for online classroom flexi pass offered
30 chapter-end quizzes and 2 industry case studies
Four simulation exams
Exam voucher included
✅Benefits
The ITIL certification is a requirement for people who want to understand the concept of ITIL frameworks and enhance the quality of IT Service Management. ITIL certified professionals can earn up to 40-percent more than their non-certified peers.
✅Eligibility
This ITIL V4 certification training course is best suited for IT executives, IT architects, operations managers, IT audit managers, IT planners and consultants, database administrators, ITSM trainers, service delivery professionals, quality analysts, application management and development teams, and IT managers. Obtaining the ITIL V4 foundation certification is available to both seasoned IT professionals and those fresh in their IT career.
✅Pre-requisites
Learners need to possess an undergraduate degree or a high school diploma.
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