You have been given a room that has not been serviced from previous guests

@Neweratourismandevents

14 күн бұрын

Thanks for your Comments. Yes, it had not been cleaned. Unfortunately, when we arrive we start filming before we go into the room so did not notice until the camera was rolling. At that point, it is hard to take back our arrival and when we filmed the 2nd room aspects of the first room was mentioned in the video so could not separate that either.

It is Blackpool, this is exactly what to expect.

having had experience staying at the imperial i found it a depressing rooms that are cold old wooden draughty windows and rooms are not properly clean. hotel is credited to be 4 star but that must have been some years ago i think it would be hard to push 3 stars suggest try brittania grand in blackpool at least it is warm and clean .or a b&b.

@Neweratourismandevents

8 күн бұрын

Thanks for your Comments. Looking forward to trying the Grand

Anyone would just refuse this wouldn't bother looking at it

@Neweratourismandevents

13 күн бұрын

Thanks for your comment. Totally understand

We went there for years and saw a very steady decline. Massive turnover of staff , the standard of decor has also gone down. Food not always up to Hotel standard. Best person to contact is Alison who runs the whole place and gets things done. Im Charles DeVere from Ribble Valley.

@james76mancs98

15 күн бұрын

Alison is no longer there

@user-vw3yi9kh2b

15 күн бұрын

@@james76mancs98 Thankyou, its no surprise. She had a very hard job.

@Neweratourismandevents

14 күн бұрын

The Imperial has had a new manager. To be fair, the Management Company that manages the Imperial is great they also manage the Lyndene.

I like blackpool but that hotel doesnt look nice very old fashioned too l like the hotel sheraton its lovely

@Neweratourismandevents

9 күн бұрын

Yes we stayed at the Sheraton a very long time ago. It was nice

@juliepownall1063

9 күн бұрын

Even nicer now been renovated throughout its lovely

Avoid Blackpool it's all tat and scruffy why do people still go its a dump.

@Neweratourismandevents

13 күн бұрын

Thanks for comment yes some parts of Blackpool has a strong decline while other parts are doing well.