Identity theft: How criminals use a low-interest credit card scam to steal from you (Marketplace)

It starts with what sounds like a promising phone call: For a one-time fee, you can lower the interest rate on your credit card. But the person on the other end of the line isn't with your bank or credit card company - and what that person is really after is your identity.
We obtain a database of names of people who have had their identities stolen through this scam, and inform them about the breach. And we talk to experts and a former fraudster who tell us how you can protect your personal information, including testing whether Equifax and TransUnion are doing enough to protect you.
To read more: www.cbc.ca/1.4990040
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Пікірлер: 1 200

  • @CommandoMaster
    @CommandoMaster5 жыл бұрын

    The bigger scam is the $19.99 a month for credit monitoring.

  • @daniellereid7576

    @daniellereid7576

    5 жыл бұрын

    Ryte

  • @mcBaronGonzalez

    @mcBaronGonzalez

    5 жыл бұрын

    Sure

  • @manujohn99

    @manujohn99

    5 жыл бұрын

    Dude, the life we all live in is itself a scam.

  • @BigDawgCleveland

    @BigDawgCleveland

    5 жыл бұрын

    NO DOUBT!!! Credit companies and the banks should protect their clients!

  • @cheights13

    @cheights13

    5 жыл бұрын

    And charging fees for withdrawal of you own money.

  • @msoda8516
    @msoda85165 жыл бұрын

    Any time someone calls me saying they are from my bank I tell them I will call the bank back myself

  • @Canucks44219

    @Canucks44219

    5 жыл бұрын

    My mother tried the same thing and when she called bank the "hackers' were the ones on the line. They temporarily hacked her phone so that calls made went to them. I was shocked to hear this. She literally phoned the number on the back of her card and THAT is what got her account hacked cause she felt fine giving the "bank" her info. Be careful

  • @msoda8516

    @msoda8516

    5 жыл бұрын

    Shaygmire Canucks Thanks for the info. I’ll use a landline

  • @Canucks44219

    @Canucks44219

    5 жыл бұрын

    @@msoda8516 Thats what she used. DO NOT call immediately afterwards

  • @Canucks44219

    @Canucks44219

    5 жыл бұрын

    @@msoda8516 I'd recommend physically going into your bank if you feel you're accounts has been compromised

  • @wildandliving1925

    @wildandliving1925

    5 жыл бұрын

    I just say i dont trust the bank so i dont have one. If they were calling they would know

  • @eatprayyago
    @eatprayyago5 жыл бұрын

    Identity theft is not a joke, Millions of families suffer every year!

  • @dennisj715

    @dennisj715

    5 жыл бұрын

    Michael!!

  • @ynggrizzly2256

    @ynggrizzly2256

    4 жыл бұрын

    Fact, bears eat beats, bears beats, battlestar galactica

  • @StevenVillman

    @StevenVillman

    3 жыл бұрын

    @@rickybobby7276 Yes, it *_is_* identity theft if they use it for reasons/purposes without your permission and knowledge.

  • @danih8038
    @danih80385 жыл бұрын

    How the hell are people still falling for these scams??

  • @g00gleminus96

    @g00gleminus96

    5 жыл бұрын

    They are uninformed and gullible.

  • @Canucks44219

    @Canucks44219

    5 жыл бұрын

    Some are simply not aware of the hackers abilities. For example if you called up the number on the back of your card to talk to your "bank" You wouldnt think that would get your account hacked. Oh how wrong we can be. GO INTO your bank personally. DO NOT trust phones or internet.

  • @campkira

    @campkira

    5 жыл бұрын

    Low interest card sign me up. Hang on a min why you calling me. Normal they will be paperwork send to me.

  • @mattmax11

    @mattmax11

    5 жыл бұрын

    @@Canucks44219 I always trust the number on the back of my card and always do banking online.

  • @Canucks44219

    @Canucks44219

    5 жыл бұрын

    @@mattmax11 Thats clearly your choice, however you can be easily hacked the way my mother was. Lets put it this way if they did the same thing, You'd have no option but to fall for their scam. Cause since you always trust the number on the back of your card, You would hand over all your info to the wrong people because you thought you were talking to the bank. Not saying phones or internet are always unsafe and cant be used but if you use it blindly bad things will eventually happen.

  • @Ksklarge1
    @Ksklarge15 жыл бұрын

    I'm from the US and I just about fell out of my chair when I learned you guys cant freeze your credit....

  • @tijandrapsouangoloprixdegr5181

    @tijandrapsouangoloprixdegr5181

    4 жыл бұрын

    Stephanie Large hi

  • @danor6812

    @danor6812

    3 жыл бұрын

    I was surprised as well. I know we can do it here with just a single phone call to the credit card company.

  • @kennygee5958

    @kennygee5958

    3 жыл бұрын

    @@danor6812 I can freeze any of my many cards , immediately on their apps , without even calling the providers.

  • @evapadlock9573

    @evapadlock9573

    3 жыл бұрын

    Great thanks to hackermorphy on Instagram, I can't imagine getting back my account and receiving free money on my venmo weekly

  • @theoneofeight
    @theoneofeight5 жыл бұрын

    That politician's answers towards the end of the video is so aggravating.

  • @mard9802

    @mard9802

    5 жыл бұрын

    He gave the generic politician answer which, as you know, is no real answer.

  • @razdandeep

    @razdandeep

    5 жыл бұрын

    why are we so helpless on these issues with the politicians and authorities? Can we do something about it??

  • @mard9802

    @mard9802

    5 жыл бұрын

    I think the only way we can get them to move on this issue is to complain and complain loudly. And call out politicians that do nothing about it.

  • @flaviusfake271

    @flaviusfake271

    5 жыл бұрын

    I work for a major bank. A credit freeze wont help but make it harder on great regular clients. There will always been easier/lack lenders. Where there is a will there is a way that remains true for fraudster. They will simply remove the freeze or borrow debt around it. Best practice be conscious were you share your information. Fraud alerts can help avoid major issues. Credit monitering is reactive since it informs you when its happened so you know after an application. Alerts force full applications to check with you at your contact #. Makes me laugh they did not mention the effectiveness of the alerts. They also failed to mention if they were able to obtain any card. Does not sound like it since I am certain we would have heard it. My bank requires a person to visit in person with picture ID plus declines if the applications is not similar to the recent information.

  • @shawndadickerson9206

    @shawndadickerson9206

    5 жыл бұрын

    Things going to change sokn about this type as many as others

  • @ClickLikeAndSubscribe
    @ClickLikeAndSubscribe5 жыл бұрын

    First time that Canadians on CBC find that American government is doing something better.

  • @danhard8440
    @danhard84405 жыл бұрын

    sorry but the first clue its a scam is their INDIA accent

  • @michelelanni9205

    @michelelanni9205

    5 жыл бұрын

    😂😂for real tho

  • @lalithagorantla8591

    @lalithagorantla8591

    5 жыл бұрын

    They try to speak a canadian accent. But I can't believe that these people fell for it.

  • @tranquilomiamigo8298

    @tranquilomiamigo8298

    5 жыл бұрын

    Bro, most call centres are in Asia even the legit ones

  • @danhard8440

    @danhard8440

    5 жыл бұрын

    its easy to tell the difference between india and asian accent but i ment any inbound calls

  • @sweetp7320

    @sweetp7320

    5 жыл бұрын

    Dan Hard 👌🏼😂😂

  • @DavidGarcia-uz3ox
    @DavidGarcia-uz3ox5 жыл бұрын

    Honestly, how easy is it for these people to just give their info away to anyone who calls them.

  • @Canucks44219

    @Canucks44219

    5 жыл бұрын

    What about giving it away to the people you call? What I mean is you picked up the phone, dialed the number to your bank from the back of your bank card. Thinking of course that you are talking to the bank. When in fact you are not and the scammer who just contacted you has temporarily frozen your phone line and your call to your bank is actually another scammer from the same building in India. But because you dialed the number yourself you are simply unaware of their abilities. Never trust a phone line or internet. If you have an issue go into your bank physically.

  • @Slodin

    @Slodin

    5 жыл бұрын

    ​@@Canucks44219 lol, they tell you to have to call the number on the back because the branches don't deal with it which happened to me a few times.

  • @DavidGarcia-uz3ox

    @DavidGarcia-uz3ox

    5 жыл бұрын

    @@Canucks44219 okay that is really specific, what I mean is when people are careless with their info especially SS, credit card number, things that can ruin your life. If someone can take over control of your phone or hack your info then thats out of your control. Educating yourself and being more cautious about critical info is under your control.

  • @LycanWitch

    @LycanWitch

    5 жыл бұрын

    @@Canucks44219 Unfortunately you cannot visit a bank to deal with credit card issue, even though the physical bank signed you up for and issued the card in the first place. If you attempt to go in person with an issue with your card (other than needing a replacement), they will tell you that you need to dial the number on the back of your card or sign up and log in to your online account to manage it and contact online support.

  • @LycanWitch

    @LycanWitch

    5 жыл бұрын

    @@jomo4435 That's what I said, try readign next time: "they will tell you that you need to dial the number on the back of your card or sign up and log in to your online account to manage it and contact online support."

  • @MsSKim1
    @MsSKim15 жыл бұрын

    i value marketplace's investigative journaling on the ground . they cover topics that are important to Canadians. Thank you CBC Marketplace

  • @liamwelsh5565
    @liamwelsh55653 жыл бұрын

    Here's a very useful tip to completley avoid scams over the phone. Unless YOU are the one making the call, do not give out your information and make sure you're in a private area when doing so.

  • @markunavail8510

    @markunavail8510

    2 жыл бұрын

    The phone can be a way to steal from you too... here's just one way they do it.... your phone rings you answer it the caller say's is this Mr. or Mrs so and so you reply yes the caller hang's up you've been scammed and here's how it works the caller record's the call but they only want one small tiny part of that recording you saying yes they set things up that only need to hear you say yes like do you agree to be charged this amount for this your recorded answer played for them and the company then start's to bill you if you say I didn't sign up for that they will play back their recording of you agreeing to be charged and pay sounds crazy but it work's the scammer will do stuff like make very costly long distance phone call's to who ever they want anywhere in the world and you will be charged on your phone bill just because of that one 3 second phone call so needless to say never say yes on a phone call if your asked that question say anything but the word yes.

  • @markunavail8510

    @markunavail8510

    2 жыл бұрын

    @Cantaloupe What do you mean? when did it happen? how much money was lost? LMFAO

  • @aderinolamiju
    @aderinolamiju5 жыл бұрын

    How tf are credit freezes not available in Canada. Canada wtf 🤦🏽‍♂️

  • @artman7780

    @artman7780

    5 жыл бұрын

    @banana aya playa True. The worst are Canadian airline passenger rights.

  • @randybowen4675

    @randybowen4675

    5 жыл бұрын

    Velvet Thunder A lot of Canadian Law is outdated Jokes.

  • @30kenton

    @30kenton

    5 жыл бұрын

    Becuase the government want control of your credit history, so they can find out what u spend your money on..

  • @singingirand7925

    @singingirand7925

    5 жыл бұрын

    Question - If they have your info, can't they pose as you and just lift that credit freeze? I don't understand how it would help if they have your information already. How do they know if you are the real you?

  • @flaviusfake271

    @flaviusfake271

    5 жыл бұрын

    @banana aya playa US has the burden of proof on the consumer instead of the bank. They offer no protection. They have no chips or unsecured chips on their cards. Only time I has fraud happened when visiting the US.

  • @ligbzd837
    @ligbzd8373 жыл бұрын

    That's why you never ever answer calls from anyone that is not your family or friend. Period.

  • @johngrisum
    @johngrisum5 жыл бұрын

    Who answers their phone anymore? Lol

  • @HAs-kb4yg

    @HAs-kb4yg

    5 жыл бұрын

    old ppl

  • @Paco1337

    @Paco1337

    5 жыл бұрын

    Dude u got my avatar :D

  • @BriannaKrystal

    @BriannaKrystal

    5 жыл бұрын

    jman Ikr

  • @sonohrina2012

    @sonohrina2012

    5 жыл бұрын

    jman unless I’m expecting a call from a new number most of the time my phone says scam Likey it makes my life super simple

  • @maegary5777

    @maegary5777

    4 жыл бұрын

    I sure don't, if your not in my call log I don't answer

  • @eternaldarkness3139
    @eternaldarkness31393 жыл бұрын

    6:05 "Does it really work?" "Hahaha! I'm sure it does." Sign me up!!!

  • @TheYamakasiize
    @TheYamakasiize4 жыл бұрын

    I got several call from so called the bank. I just said. Ok give me your name. And i come down to meet you at the bank today. Its have been a year and i’m at the bank waiting for him

  • @showthyselfapproved1st

    @showthyselfapproved1st

    4 жыл бұрын

    😆

  • @jofx4051

    @jofx4051

    3 жыл бұрын

    Nice

  • @NFiltr8Red
    @NFiltr8Red4 жыл бұрын

    I love wasting their time, they call me every day....... I talk to them for 30-1 hour. It’s fun.

  • @maegary5777

    @maegary5777

    4 жыл бұрын

    yes it is and here in AMERICA I'm soon that will be come illegal, they do tend to protect the criminal

  • @mrsbond9743

    @mrsbond9743

    4 жыл бұрын

    Me too, and I love to keep calling them back to the point where they won't answer the phone or the line is now busy

  • @goyuninfo

    @goyuninfo

    3 жыл бұрын

    Free English conversation classes?

  • @bobaballslushie2169

    @bobaballslushie2169

    3 жыл бұрын

    There's a KZreadr named Kitboga that does just that, he makes these scammer think he's going along with their schemes but in reality he just becomes more and more obnoxious until the scammer gets so angry and gives up lol

  • @willianjohn6460

    @willianjohn6460

    3 жыл бұрын

    @Darkteckh on telegram is a real vendor I can’t believe my eyes that man too real Go on his telegram He sell credit card with high balance💯💯💯💯💯

  • @orlenecharles6590
    @orlenecharles65905 жыл бұрын

    I knew it was a scam when it called me because my credit cards were all maxed out.

  • @deliaalonso1768

    @deliaalonso1768

    3 жыл бұрын

    lol u got lucky

  • @gustavoaragon4194
    @gustavoaragon41943 жыл бұрын

    This is why i hate this credit system. Too many entities in possession of your info. Any thing can go wrong.

  • @Sarah-eh7bw
    @Sarah-eh7bw5 жыл бұрын

    I get calls like these every other day! Glad to see awareness being raised for these scams. Vulnerable people are at real risk here.

  • @dennisj715
    @dennisj7155 жыл бұрын

    Come on, bring the goddamn credit freezes to Canadians already.

  • @shawndadickerson9206

    @shawndadickerson9206

    5 жыл бұрын

    I fell you on that lol the way you txt this lol

  • @MisterBinx
    @MisterBinx5 жыл бұрын

    All times someone used my card I reported the fraud and the charge is removed. It's the companies that should care not the consumer.

  • @gethighonlife11
    @gethighonlife115 жыл бұрын

    I was wondering if credit freezes were available in Canada. They need to be. I'm a American and I have a credit freeze for all 3 credit bureaus, and it is an invaluable tool. It really does work, and I think that everyone should be able to get one.

  • @michaeltowler2632
    @michaeltowler26325 жыл бұрын

    I can't believe the one time fee. Even if I got as far as that, that Fee would be a no no ! I know it is easy to be fooled at sometime or other .so the best way to avoid all this is what I do and that never answer an unknown number, if they really want me they'll leave a voice mail message identifying themselves and their reason for calling, also gives you time to check it out if suspicious

  • @LycanWitch
    @LycanWitch5 жыл бұрын

    As someone in the United States, I find it stupid that Equifax nor Transunion don't offer credit freezes to canadians regardless if it's not a law in Canada, especially when you consider that Equifax and Transunion are 2 of the main credit bureaus in the United States too. So rather than only asking the politician, you should have also asked Equifax and Transunion why they don't offer that type of service to Canadians when they do for Americans.

  • @roxcyn

    @roxcyn

    5 жыл бұрын

    They won't do it unless forced, too.

  • @ChristopherJay

    @ChristopherJay

    5 жыл бұрын

    They make more money not having to offer the service.

  • @LycanWitch

    @LycanWitch

    5 жыл бұрын

    @@ChristopherJay I doubt that really, because the money they make from these services they offer, is no way more profitable than the sheer number of losses they take from the chargebacks and disputes that they must cover when unauthorized charges and disputes occur..

  • @ChristopherJay

    @ChristopherJay

    5 жыл бұрын

    @@LycanWitch I think the majority of the profit Equifax ect make are from fees they charge creditors. When a potential creditor (banks ect) runs your credit, they have to pay the credit agency a fee. I suspect that if the credit is frozen, the creditor does not have to pay a fee. Frozen credit certainly disrupts the credit business so the credit agencies don't like it. Equifax actually lobbies the Canadian govt to not have to freeze credit. I dont think they would do that if they could make more money freezing it.

  • @shewhoisaudacious

    @shewhoisaudacious

    4 жыл бұрын

    Raven Because they make a profit off Canadians signing up for these monthly services. If credit freezes are in place and it’s FREE, they aren’t making any money. It ALWAYS come down to the money. Greed.

  • @raymondcheung409
    @raymondcheung4095 жыл бұрын

    Has anyone gotten that phone call for taxes ?

  • @amymk3314

    @amymk3314

    5 жыл бұрын

    IRS will NEVER call you. It will send u a letter.

  • @shic9892

    @shic9892

    5 жыл бұрын

    Be careful that's a scam.

  • @gerryattrik4410

    @gerryattrik4410

    5 жыл бұрын

    I’ve been threatened with legal action and prison time, by a very rude automated voice 😕

  • @amymk3314

    @amymk3314

    5 жыл бұрын

    @@gerryattrik4410 horrible....these crooks need to be reported. I would immediately call back and inform that this call is recorded and will be reported to both IRS and FBI. And also most likely they are from overseas and don't give a damn or don't have much knowledge of how US system for tax reporting and compliance works. Moral of the story: IRS and other government agencies DON'T call, they send written record of communication, period.

  • @suncam57

    @suncam57

    5 жыл бұрын

    Yes, but that's a scam. The IRS communicates by letter, not phone.

  • @user-qd8lf1ql1v
    @user-qd8lf1ql1v5 жыл бұрын

    Me:hello Pakistan sounding man: yes I give free life time credit for 499 all I need is credit card- Me: sir I don't own a credit card I'm 102 I don't even know what the Internet is hangs up

  • @shacni5813

    @shacni5813

    5 жыл бұрын

    lpsrocksbutmlpareawesome Hindu

  • @AritroVlogs

    @AritroVlogs

    5 жыл бұрын

    @@shacni5813 ???

  • @beeemm2578

    @beeemm2578

    2 жыл бұрын

    👍👍😄😄

  • @wargod2000
    @wargod20005 жыл бұрын

    This is a serious issue with several call centers.

  • @jdawg9481
    @jdawg94814 жыл бұрын

    Credit Karma, free, and it works. Notifies me everytime I submit a credit inquiry, even a soft check

  • @ddavis8988

    @ddavis8988

    2 жыл бұрын

    Very true. I get updates from them literally minutes after my credit is run.

  • @KingTriton1837
    @KingTriton18375 жыл бұрын

    I'm American and I love watching videos from the CBC. Y'all had some good videos on fuel efficiency on cars, car buying and dealerships lying to customers about their vehicles. Only news sources that comes close to this here in America are NBC and ABC.

  • @darkness3058
    @darkness30584 жыл бұрын

    IF AN INDIAN GYY CALLS YOU HANG UP ITS DEFINATELY A SCAM

  • @decdoesminecraft1
    @decdoesminecraft15 жыл бұрын

    never heard of marketplace until a few months back as im from the UK but glad i found it some of these videos are really interesting

  • @maestrovso
    @maestrovso3 жыл бұрын

    "he sounds like he is calling from a bank or credit card company", really? he sounds like he is calling from a Bangladesh slum. No bank will ever call you to lower your skyhigh CC interest rate, people. That is against their corporate ethics, and everything they stand for, LOL.

  • @mansoryO
    @mansoryO5 жыл бұрын

    when the victim is not tech savvy, they make the perfect target unfortunately its our elders and moms and dads.

  • @GS-cl4qg
    @GS-cl4qg5 жыл бұрын

    Sounds like the bank lobbyist has lined the pockets of some politicians. Credit freeze should be here too

  • @hodldogecoin
    @hodldogecoin3 жыл бұрын

    Thank you for posting this!!

  • @d.v.t
    @d.v.t5 жыл бұрын

    I sent CBC an article regarding the schemes of business Equifax has been operating on and they never continued the investigation. Equifax and Transunion don't care about consumers, they care to sell your information! In Canada, there is no FCRA (Fair Credit Reporting Act) the way it is in the United States. Credit Report freeze is a thing in the US and creditors would have to ask consumers to unblock or to give the access code. Just a quick comparison, even though the US uses their Social Security Number as a de facto national ID (not the case in Canada) their protection against these schemes are on much higher level of security than what being offered in Canada. Some further details: 1. credit/consumer reporting agency (including US Experian and CHEX) will be held liable for anything like this and/or fraudulent activities. 2. creditors who obtained consumer reports have to notify of any decision and/or info being used against customer. 3. Please look above, Canadians aren't being protected and the government does not enforce such an act.

  • @almy75

    @almy75

    5 жыл бұрын

    Declan V. Tran .....equivalent and transunion don't even have their call centre in Canada. They are in philipine

  • @singingirand7925

    @singingirand7925

    5 жыл бұрын

    I think in Canada credit reporting laws are a provincial thing, not federal.

  • @flaviusfake271

    @flaviusfake271

    5 жыл бұрын

    Not mention in Canada banks have the burden of proof. In the US, you are responsible to prove your innocence. There is a reason why US cards have no chips and/or unsecured chips on their cards. Aint no paradise. People worry a lot about their credit and fraud in the US.

  • @ChristopherJay

    @ChristopherJay

    5 жыл бұрын

    People should worry a lot about their credit and fraud too. Canadian banks don't just roll over when someone makes a claim. It's very comparable to insurance claims.

  • @lopsidedtyranny8854
    @lopsidedtyranny88545 жыл бұрын

    When you hear a funny accent (indian/pakistani/bangladeshi/asian) on the other side and they claim to have a western name and ask for your personal information, HANG UP IMMEDIATELY

  • @StinkyFlyfart
    @StinkyFlyfart5 жыл бұрын

    When I lived in Mexico, the bank I dealt with always sent a text message onto my phone every time I made any type of a transaction indicating the amounts being moved too. It was set up automatically. This way I could have found out right away if anyone ever got a hold of my debit card's pin number or anything about it at all. I loved it. This type of service would be just as effective if businesses would send a text to our phones asking if any of us just agreed to open this and that or refinance a mortgage, about to buy a car, whatever. The text would have to be confirmed with a yes or a no before the business would proceed with the whatever transaction.

  • @jamesherry7347

    @jamesherry7347

    3 жыл бұрын

    Thanks for the help from *Dumpscott* on telegram for the pin dumps that I bought from you at a good rate and delivered me at the right time, thanks so much 💯✅👍

  • @ddavis8988

    @ddavis8988

    2 жыл бұрын

    Just so you know, all of this can be faked be a decent/average level hacker.

  • @roselee4445

    @roselee4445

    2 жыл бұрын

    @@ddavis8988 exactly

  • @isagall8773

    @isagall8773

    2 жыл бұрын

    I have the same thing . the bank send me a text message just a second after every transition, although I check mi banks account every single day, and I pay cash most of the transition, especially an little places that I do not trust,

  • @mtm00
    @mtm005 жыл бұрын

    Be wary of anyone contacting you who speaks with a heavy Indian accent!

  • @WallStreetWolf2024

    @WallStreetWolf2024

    4 жыл бұрын

    So you are okay with other accents?

  • @infinitecanadian
    @infinitecanadian4 жыл бұрын

    I wouldn't trust anyone with a South Asian accent with any banking business.

  • @laurieculp5793
    @laurieculp57935 жыл бұрын

    Excellent reporting, here in the US I get a lot of calls for "your car warranty is about to run out", I know its scammers because I am married to a mechanic, we haven't bought a car with a warranty for over 20 years. Sure would like to see someone check into it.

  • @PhyllisGlassup2TheBrim

    @PhyllisGlassup2TheBrim

    2 жыл бұрын

    So if they call you from 'Amazon', you'd believe them because you have an Amazon account?

  • @IronIsKing

    @IronIsKing

    2 жыл бұрын

    @@PhyllisGlassup2TheBrim Leap in logic, SMH fools

  • @markjake1515
    @markjake15155 жыл бұрын

    I'm sorry I can't take a Indian accent seriously 😂😂

  • @tubetop123
    @tubetop1235 жыл бұрын

    Anytime you hear someone with an Indian accent, hangup. Yes it's not PC to say this , but we all know it's true. If you wanna change that, the tell all your South Asians friends to stop working for such scam places.

  • @maegary5777

    @maegary5777

    4 жыл бұрын

    look out for the one that ask you if you can hear them,Simply saying yes is enough,I hang up

  • @ayewhosthat2083

    @ayewhosthat2083

    4 жыл бұрын

    @@maegary5777 yeah they're trying to get voice signatures right?

  • @paul-sr8qk

    @paul-sr8qk

    3 жыл бұрын

    Try been on the phone to 3 mobile they sound exactly like scammers and try to pressure sell new contracts to you, they totally divert away from the reason you phoned them.

  • @StevenVillman

    @StevenVillman

    3 жыл бұрын

    @tubetop ...or large corporations need to start setting up call centres in more parts of the world other than South Asia (or even The Philipines).

  • @A.G445
    @A.G4455 жыл бұрын

    Great job as always 👍 real jornalisim

  • @mickymouse2222
    @mickymouse22225 жыл бұрын

    Good topic but the details presented are really underwelming

  • @josephlafrance334
    @josephlafrance3343 жыл бұрын

    Thank you CBC from your friends here in the US I just locked my credit report didn't even know about that. thanks again

  • @phetsavangvethsouvanh869
    @phetsavangvethsouvanh8695 жыл бұрын

    The biggest scam is that you're a slave to the credit company. I don't care about trying to keep up or my credit scores. I don't care if my credit scores is zero.

  • @williamhaynes7089
    @williamhaynes70895 жыл бұрын

    11:20 victim 4 times? wow.. easy target I guess

  • @sulakay3305
    @sulakay33053 жыл бұрын

    This is an insider operation between staffs working in the banks and financial institutions and the fraudsters. The first step to put a stop to this is to thoroughly investigate the background of the people they hire. Second is to minimize the or secure certain information of customers to some of these suspicious staffs.

  • @PhyllisGlassup2TheBrim

    @PhyllisGlassup2TheBrim

    2 жыл бұрын

    And once again, you are demonstrating ignorance. It has nothing to do with insider operations. It's this cluelessness which enables people to be scammed. Just have a look on KZread for Kitboga, Scammer Payback , or Jim Browning and watch their videos to learn about the scams, who is doing the scams, how to avoid being scammed. Ignorance is self inflicted in a digital age.

  • @SPLPuroOne
    @SPLPuroOne5 жыл бұрын

    Better add on my playlist! Awesome

  • @unuchi-ja1987
    @unuchi-ja19875 жыл бұрын

    Never give your information to any foreign call center. Ever!!!

  • @kylereese4542
    @kylereese45424 жыл бұрын

    I get alerts everytime an inquiry of my credit is made, everytime I open a new line of credit, whenever my score increases or decreases, etc. I get all this for free, from credit karma and credit sessme.

  • @michelelanni9205
    @michelelanni92055 жыл бұрын

    Thank god my credit is bad 😂😂😂😂

  • @mrsbond9743

    @mrsbond9743

    4 жыл бұрын

    Mine too lol

  • @tabitharosefreeman1793

    @tabitharosefreeman1793

    4 жыл бұрын

    Same

  • @melissacampbell-carbajal9932
    @melissacampbell-carbajal99325 жыл бұрын

    I love marketplace!! it's such a good series.

  • @MaryJane-qq9mm
    @MaryJane-qq9mm3 жыл бұрын

    Fraud alert sounds exactly like the scammers 🤦🏽‍♀️

  • @cancelled_user

    @cancelled_user

    3 жыл бұрын

    Perhaps scammers will next try to sell you scam alert service :]

  • @IAmHellsFallenAngel
    @IAmHellsFallenAngel5 жыл бұрын

    Any calls I don't know I let it go to voicemail

  • @chickeabiddy
    @chickeabiddy5 жыл бұрын

    Watched all the cbc marketplace episodes.. feel very sorry for Canadian consumers.. what is the government doing exactly.. like nothing at all?

  • @goldwinger5434
    @goldwinger54344 жыл бұрын

    The first time that I got one of those phone calls was about fifteen or twenty years ago. At the time I assumed that it was from my bank until they asked for my card number. I asked, "If you're from my bank, shouldn't you have my card number?" The crook hung up. Now I play with them, giving false information to screw with them.

  • @lookdonttouchx
    @lookdonttouchx4 жыл бұрын

    I live in the US got this same call last week as I'm driving home from work. As soon as they said they can lower the rate on my credit card and asked my debt that I do not have I continued to waste 30 mins of there time as I sat in traffic.

  • @cheights13
    @cheights135 жыл бұрын

    I've gotten the credit card calls and student loans. I haven't use or had credit cards in years & never owed student loans. I think they dial numbers at random .

  • @Nobodyrocked
    @Nobodyrocked5 жыл бұрын

    I live in the US, I don't even know about credit freeze. Guess I'll do it since I'm not planning on taking out any loans for a long time.

  • @kevindao1103

    @kevindao1103

    3 жыл бұрын

    Credit Freezes has been around since I assume the 90s. It used to cost a small fee to freeze at each bureau. However, the recent Equifax leak pushed Congress to amend the FCRA and make Credit Freezes free. Well worth the hassle.

  • @akashaofthenile6077
    @akashaofthenile60774 жыл бұрын

    I really need to say something,,,,I admire how you go after real journalism,,, thank goodness some good guys out there, Thank you for your courage with these government systems, peoples, companies, and countries

  • @njay7246
    @njay72465 жыл бұрын

    Scam calls are getting more rampant than ever

  • @latitamontoya
    @latitamontoya5 жыл бұрын

    If every single Canadian send a Fax to the minister Walker asking for this right credit freeze I think we will have some results.

  • @kaiser4173
    @kaiser41734 жыл бұрын

    this makes me use cash from now on.. ty

  • @megashani91
    @megashani915 жыл бұрын

    i pray my grandmother in Canada doesnt get scammed as well. This is just cruel

  • @daviddesorcy
    @daviddesorcy4 жыл бұрын

    Excellent Show

  • @fredriknakale1638
    @fredriknakale16384 жыл бұрын

    What do you do for a living? Me: i watch scamming videos

  • @edwinjrpinney4651
    @edwinjrpinney46513 жыл бұрын

    That Asian ladies face dropped to the floor when she looked at that Ipad My own heart dropped to the floor also at the same time. I myself experience EXACTLY what these people are going through. So I can understand. It's very Scary.

  • @ohiosbestpeach770
    @ohiosbestpeach7702 жыл бұрын

    I never fall for scams because I never answer my phone.

  • @theonlybuster
    @theonlybuster5 жыл бұрын

    I get similar scam calls from time to time. The second I pick up and the caller begins their script, I interrupt them and ask them for the company name and a call back number (in case we get disconnected). Before I even complete my question, they've hung up. They call with general department names (card services, member customer services, , not company names and they don't want to provide a name either. Ask for a company name, ask how they got your information, then ask for their information. 9 times out of 10, if it's a scam, they'll hang up.

  • @Canucks44219
    @Canucks442195 жыл бұрын

    They even have the ability to temporarily hack your phone line. My mother got a call and didnt believe the person so she then called the bank herself using the number on the back of her card. She then felt fine giving the info to a different person on the phone cause she actually dialed the number. When in fact it was still the hackers and boom she was hacked.

  • @mattroy3154

    @mattroy3154

    5 жыл бұрын

    I'm a senior technician in an incumbent telephone company and what your are describing can not happen. It is much more likely your mother lied to you because she was embarrassed.

  • @danielBAC
    @danielBAC5 жыл бұрын

    2 factor authentication is essential. Like a OTP

  • @CBF_BOLD
    @CBF_BOLD3 жыл бұрын

    Thx for teaching me

  • @Mayacatnapped
    @Mayacatnapped4 жыл бұрын

    Okay, I would not give my credit info to a stranger on the phone. I would call the bank first.

  • @g00gleminus96
    @g00gleminus965 жыл бұрын

    Hey CBC haters, what now? Still think the CBC should be privatised? Because you won't see this level of journalism on CTV or any of the privately owned media.

  • @davestianson518

    @davestianson518

    5 жыл бұрын

    Even a blind squirrel finds the occasional nut

  • @Lawliet734

    @Lawliet734

    5 жыл бұрын

    @blues brother "...in -there- their brains" One can say the same about liberals, or anyone. The evidence is that you have stupidity hardwired in your brain; I am confident you cannot write their/there/they're correctly no matter how hard you try. This is not for lack of education. The part of your brain responsible for grammar is underdeveloped, and homonyms are beyond your limits. How's that for hardwired stupidity?

  • @davestianson518

    @davestianson518

    5 жыл бұрын

    @blues brother meanwhile, you'll be one of the ones who foolishly believes the budget will balance itself, right?

  • @nikitagloukhovtchenko6857

    @nikitagloukhovtchenko6857

    5 жыл бұрын

    Still think that the government should control the information that it's people see rather than having independent media outlets? Because governments are extremely corrupt, and with political power thrown in the mix you want this entity to control the information that you see? And have higher taxes for the brainwashing of the population?

  • @jeremyb456

    @jeremyb456

    5 жыл бұрын

    good for you your tax dollars at work for the CBC if people would be smart and not give info to anyone on the phone.

  • @scattysigue3604
    @scattysigue36045 жыл бұрын

    If it sounds indian i dont entertain them because a lot of them are scams 😂😂

  • @brandonjablasone7544

    @brandonjablasone7544

    4 жыл бұрын

    Lloyd Sigue thank you, I just hang up

  • @davonmorales8371

    @davonmorales8371

    4 жыл бұрын

    One REFERED. To As American VICTIM Fool WHEN I Called To SET Up My WESTERN UNION Card = CALL CENTER In INDIA 🇮🇳

  • @WallStreetWolf2024

    @WallStreetWolf2024

    4 жыл бұрын

    I'm sure your employer H&R Block Canada would love to see your comment.

  • @semco72057
    @semco720573 жыл бұрын

    This is great information to know and let the public know what they need to avoid being ripped off by such companies. I have been affected by such ripoffs and now don't give out any information to anyone over the telephone or the internet. The information can hurt you if left in the open at home or away from home. That is sad that the Canadians can't freeze their credit so they don't have their information stolen by thieves on the Dark Web. After having my accounts hacked I froze my accounts and that stopped the thefts and I am glad of that option.

  • @dscottboris5132
    @dscottboris51323 жыл бұрын

    I am in ny an this is been going on for years, they take over your internet an home phones. If your on a list your helpless.

  • @RePlayBoy101
    @RePlayBoy1015 жыл бұрын

    thats why i have a safe and only put 5000€ max in my bank

  • @xWood4000

    @xWood4000

    4 жыл бұрын

    Safes lose value because of inflation though.

  • @xWood4000

    @xWood4000

    4 жыл бұрын

    @@jbird4478 Not if you have enough interest theoretically, but of course it's very little nowadays. Still a lot more interest than on cash.

  • @MnMnBahr.
    @MnMnBahr.5 жыл бұрын

    iam not Canadian (middle eastern), but iam so into these videos/investigations Waiting impatiently every week for the new ep.

  • @mchild1983
    @mchild19834 жыл бұрын

    I got 1 of these calls like a week ago...luckily I was able too spot it when that same voice was hesitant too give me the company's name ...scary stuff..

  • @yellowbird5411
    @yellowbird54115 жыл бұрын

    I have changed my debit card twice, my credit card four times, and my passwords accordingly. I think that if you use these, you are vulnerable, and to change them regularly is just common sense. When Target had their data base of credit card customers hacked, I was in the group for the dates they cited at risk. I immediately went to my bank and requested a new debit card, with new number. They asked me why. I told them that Target had been hacked, and my debit card was among the information stolen. They asked if anyone had used it. I told them no, and I wasn't going to wait until it was. They (Wells Fargo) acted like I was being neurotic, but they humored me. I got caught in two credit card scams, and changed my number four times, along with the password. Crooks are very smart, and they have the technology to steal your stuff. I do not answer the phone to solicitors, and I cannot tell you how many calls I have received offering to reduce my credit card interest. Scams are everywhere, and there is good reason to use cash at every opportunity.

  • @owenmclain3327

    @owenmclain3327

    2 жыл бұрын

    I use my debit card inside my bank. I never use it anywhere else . No ATM withdrawals or purchases with my debit card so no one is getting hold of any information. I use one credit card or cash, and I can check up on my credit card transactions anytime at my convenience .

  • @ozahmed4523
    @ozahmed45235 жыл бұрын

    Those are Indian accents on the phone...

  • @explorerfoxy

    @explorerfoxy

    5 жыл бұрын

    What is a Pakistani accent? Allah O Akbar and BOOMMM

  • @xtremeownage2

    @xtremeownage2

    5 жыл бұрын

    They look like Indians pretending to be Pakistanis. Never trust these Indian liars.

  • @nutlover3609

    @nutlover3609

    5 жыл бұрын

    Pakistanis have indian accents too lmao

  • @xtremeownage2

    @xtremeownage2

    5 жыл бұрын

    @@nutlover3609, No way. I can tell a Pakistani accent from an Indian one. The guy speaking speaks like an Indian, not a Pakistani. We know our language.

  • @feelmyice
    @feelmyice5 жыл бұрын

    That beat at 11:00

  • @aaz1992

    @aaz1992

    4 жыл бұрын

    Lit!

  • @2tar84

    @2tar84

    2 жыл бұрын

    A true connoisseur of the arts

  • @wowwee0
    @wowwee05 жыл бұрын

    I love CBC Marketplace

  • @ntag411
    @ntag4114 жыл бұрын

    In this day and age I'm surprised anyone at home picks up the phone on a non familiar number.

  • @Wireless_Gadgets
    @Wireless_Gadgets5 жыл бұрын

    Why can't Canadians have CREDIT FREEZE!?!? IT'S 2019!

  • @332sdfsd

    @332sdfsd

    5 жыл бұрын

    And the answer is money. Money that credit agencies making as you need to pay them 500cad a year to have a chance to be alerted after the fact. As that politician said, gouvernement is looking for a balance. Balance between Canadians being scammed with little to no way to protect themselves and credit agencies making millions.

  • @tny6151
    @tny61514 жыл бұрын

    9:37 💀💀😂😂

  • @Mhel2023

    @Mhel2023

    4 жыл бұрын

    Lmaooo those close ups

  • @Xenon-4300
    @Xenon-43003 жыл бұрын

    How can people fall for this! Lower your interest for a fee?? Lower interest for LIFE??

  • @krobinson8627
    @krobinson86273 жыл бұрын

    Fraud alert only works if the credit follows the proper procedures. You are supposed to contact the individual using the phone number they provided on the alert. The person must confirm they applied for the credit prior to approving the application. It only works if the creditor follows the procedure for clearing fraud alerts. There is nothing preventing them from just approving the application without calling you first.

  • @davidhynes
    @davidhynes5 жыл бұрын

    Please do not allow Hauwei in our beautiful country.

  • @dmcl9847
    @dmcl98475 жыл бұрын

    The politician’s answers are hollow and evasive. Why does it take so long for people to do their jobs. This law makes perfect sense, but no, let’s stalled and stall and stall some more. I would be furious and scared if my info is stolen. FML. So this law should be passed now or honestly as much as I would not want to happen to me but, microchips in the hand. Other countries do it.

  • @Mavic3_Classic
    @Mavic3_Classic5 жыл бұрын

    great info, Market Place does a good job. ID theft: 4 times - Online shopping is bad, but guess it is unavoidable ?!?

  • @livelovelie18
    @livelovelie185 жыл бұрын

    Got the call too but being that I work at as financial advisor I just hung up and I have no debt so no need for lower interest. I feel sorry for people who was hooked.

  • @a099258
    @a0992585 жыл бұрын

    Nigerians and Pakistani's. !!! Doing the world such a great service ?

  • @dennisp8520

    @dennisp8520

    5 жыл бұрын

    Don't forget the Chinese. The are the ones behind many security breaches.

  • @lold4519

    @lold4519

    5 жыл бұрын

    @Vocal walls My Nigerian prince is a scammer

  • @markhassan6203

    @markhassan6203

    4 жыл бұрын

    Vocal walls Because they’re criminals.

  • @markhassan6203

    @markhassan6203

    4 жыл бұрын

    Vocal walls Are you going to argue that your nation is well and truly over represented for fraud, drugs and violence?

  • @jacklondon8845

    @jacklondon8845

    4 жыл бұрын

    @Vocal walls I love Nigerians peace brother from the States and I love when other brothers take BACK money from our colonist oppressors descendants great job one love Mama Afrika!!!

  • @shudafa
    @shudafa5 жыл бұрын

    We’ve got Nigerians who scam us here In Abu Dhabi

  • @timly1165
    @timly11655 жыл бұрын

    The BEST protection is ONESELF! We should take more care in revealing our ID, educate yourself, take actions such as occasional checks with the credit bureaus. ID theft is just another scam. If one doesn't care and do anything, he 'll be frauded in other ways. No laws, gov't, police, credit companies can do all for him. Thank Market Place for warning us

  • @jeffsamiei
    @jeffsamiei3 жыл бұрын

    Scammers hate these simple words: Let me call you back!