I have an even older Apple TV 4K and have never had this issue

@neonflash0033

2 ай бұрын

Same here

@Commander_CTD

2 ай бұрын

i have an older one with the mouse pad with where you can scroll but sometimes this would happen to me it wasn't the subtitles but i couldn't exit out of the movie i didn't have subs on

And I thought that remote issue was just me and some unresponsive apps, but I deal with that a lot and usually for me just closing the app and then reopen it makes it work

The static that you are experiencing is a TCL televisions issue, not Apple TV.I’ve had my tcl and Apple TV since like 2018 and it’s a glitch that occurs when the tv has to handshake with the Apple TV when switching between 2 different types of hdr content, I’ve been dealing with it for a while. Instead of having to unplug your hdmi, just try switching inputs on your tv back and forth. This usually works for me

@rickeybobby0530

2 ай бұрын

I’ve had a similar issue but not static, it’s just black. If i turn it off and back on it’s just fine or unplug the hdmi. It’s the newest one on a lg tv

@jaerg91

2 ай бұрын

Yes! I have some issues with my TV but I have a LG TV. The funny thing is that my apple tv actually fix the issue 😂 the tv is so unresponsive that I can’t turn it off with the tv controller but if I turn my apple tv off then it will turn off the tv and it will reset. It’s because the tv goes completely black and unresponsive. Can’t even go to settings.

@MorbidGod391

2 ай бұрын

I have the 1st Gen Amazon Omni 55 inch Tv same issue.

@MorbidGod391

2 ай бұрын

But they are made by TCL sooo maybe 😂

@szucs3860

2 ай бұрын

That’s weird, cause we have the same issue with the static, but it’s plugged into a Samsung monitor.

That’s weird. We’re on AppleTV HD with the old black remote. Everything works perfect.

@arturoehr

2 ай бұрын

My A10X with the new silver remote has no issues neither

@beni2cc

2 ай бұрын

You probably can't even tell when it glitches😂

You only receive FaceTime notifications on the Apple TV if your phone is currently connected to it. If you answered on the tv before having your phone connected the caller would just have a silent black screen for a while during the phone set up process. I use FaceTime on my tv all the time without issue.

The FaceTime on the TV is literally a huge feature on Servant (Apple TV+ show) and yet you say it basically doesn’t work in the real world is kind of hilarious 😅

@sadatnafis2032

2 ай бұрын

lmao yes, they use it to kidnap leanne greyson 😂

Use A15 apple tv and have not experienced a single problem you just reported.

What happens when you use your phone as a remote when the Apple Remote freezes?

@seanbarber3209

2 ай бұрын

Phone remote also freezes. It’s like the Home Screen needs to respring itself before you can navigate back to home, restore normal remote/phone remote function, close apps, resume activity.

@MorbidGod391

2 ай бұрын

It freezes. Because I don’t have the remote and have to use my phone.

Do you close your app windows? Idk if that helps. I would assume. Learned how to do that like a few months ago lol

Do you know you can change how you can type on the keyboard in settings on the Apple TV

Have you tried using a different TV (Brand)? I‘ve heard that certain Models/Brands don’t play too well with an ATV sometimes, sadly especially budget ones I got the same ATV, been using it with a Hisense TV and it’s working great

I’m still using the Apple TV HD from 2015 with the A8 chip and haven’t had any glitches. Even bought the new remote for it later on and the scroll wheel and trackpad still work perfect with it.

Had this same issue same model trackpad just goes crazy and scrolls in loops with lag. I have the newer model in the bedroom no issues. Had to restart the device to make it stop 3 weeks and no issues yet will keep updated

@MorbidGod391

2 ай бұрын

Same TV brand in each room and are they TCL?

@applealex100

Ай бұрын

@@MorbidGod391 one Samsung tv and one Vizio tv, both smart TVs but basic tvs

I have an A15 and can confirm that the trackpad lock happens to me too. Not often, but enough to be annoying. I have not had the static, but KZread will go to a blank screen for a second every time it goes to an ad or comes back from an ad. My last and most frustrating issue is with the audio. I have 2 HomePod mini speakers that connect to the Apple TV (I know, not the best audio system in the world). Very regularly, if I switch to a different HDMI on the TV (my Nintendo Switch for example), the audio pass through feature (or whatever it’s called) just won’t work. I have to go back to Apple TV, system, restart, and then I can go to my Switch and have audio work. I also very regularly get intermittent sound distortion when using my Switch.

@lepastresgentil9447

2 ай бұрын

Hello, For you problem try to (enable CEC and ARC mode) on your TV MENU, and verifiy if you HMDI PORT is in the right port (HMDI ARC) its written behind you tv. I have also two HomePod mini and They wont connect as DEFAULT SPEAKER to the Apple TV , i get an error message (airplay), i tried RESET Apple TV RESET HomePod (both) RESET all my wifi network, even my iPhone, and it didn’t fix the problem. I think there is a big bug after updating to OS 17.4, i hope apple will fix this with their next update.

@Shumittsu

2 ай бұрын

The blank screen happens whenever the tv switched between different modes (from HDR to SDR for example)

Have you tried turning it on and off?

Had the same problem you have to lower the video quality in settings and turn off hdr and just do standard. My tv which was a 4k roku would have static on KZread and other apps and just freeze till I lowered the settings

@PhoticsTV

2 ай бұрын

Ah, that might be why I haven't seen the problem. My TV is only 1080p, so it's at a lower resolution by default. 😄

I have a first gen 4k with no issues at all and a 3rd gen 4k again with no issues at all Could it be a gen 2 thing?

5:00💀💀aint no way

@Gabri3lRocha

2 ай бұрын

lol nice catch. Flew over me

I'm still using the 2017 apple tv 4k with the A10X

@ethanmenzel

2 ай бұрын

A10X gang

@arturoehr

2 ай бұрын

Me too, just sold the black remote and updated it to the new one and it’s working great

@jordycarlon6782

2 ай бұрын

@arturoehr I did the same too because the black remote was cracked cause of dropping it so much but the new remote only lasted me for about 6 months due to battery problem I would charge it and then the next day or 2 it would stop working unless I plugged it in using its usb c charger threw it away and now still use the old cracked remote 🙃 😅

@arturoehr

2 ай бұрын

@@jordycarlon6782 have the lighting model since 2021 with no issues

I have an older ATV 4K and, on a different TV the latest 4K (no ethernet version). I haven't noticed any problems except with the early 4K with an old TV that turned out to be a bad HDMI cable (it would occasionally show some minor video artifacts and especially drop the audio). First I would do a factory reset and see if that helps. Though it doesn't seem a logical source of your problem I would definitely try replacing the HDMI cable.

I have an A10X chip Apple TV and I haven’t had any problems other than one time where it recently wouldn’t turn on, I feared it might not turn on again but I unplugged the power cord and replugged it back in and it works smoothly after that.

I have the same Apple TV as you do, Drew. The trackpad locking happens every now & then. The workaround is you hit the Home button on the right to show what you have open & then go back to the app you were just on & it’s back to normal. As for your tv freezing, I think it may be the tv itself & not the HDMI cable. My bud had that issue back in ‘22 & after his wife upgraded the tv, it went away.

@MorbidGod391

2 ай бұрын

What TV do you have?

@bulgom182

2 ай бұрын

@@MorbidGod391 A 2014 Panasonic 50” LED

@MorbidGod391

2 ай бұрын

I just upgraded the 4K from 1st Gen to 3rd Gen. I haven’t installed it yet. I been wanting to so I can use the eARC on my TV and the Apple TV sound will work on everything. If I still have the same issue I’ll try resetting my TV again (I had to last year) and see what happens.

I experience the same thing as you, the atv works perfectly 30 consecutive times but on the 31st the screen doesn’t display anything and the “no input detected” message appears. In my case I do a powercycle and it fixes the issue. It only happens on my atv 4k 1st gen with the A10X chip, I have another atv 4k with the A12 on the living room and that one has been flawless, never experienced the no display issue.

I have the same ATV. With iOS 17, Apple Music crashes often. It doesn’t seem to like if I browse a lot of playlists and albums while listening to a song. I’m guessing a memory leak. I also notice the track pad on the remote getting sluggish once in a while. It’s especially noticeable in KZread.

I do have the very same issue with the static first of all when the Apple TV just goes black on my TV and then 3-5 secinds later the HDR appears up top and then the image comes back and I can proceed on watching the content. I changed the HDMI cable with a better one but still no difference. Usually the remote itself bugs out when I am inside youtube and I cannot press to go back on a previous window from youtube’s home screen for some reason but generally that is it.

@diegobarria9592

2 ай бұрын

Do you have a TCL tv?

@shockatie

2 ай бұрын

@@diegobarria9592 no, it’s an LG

Multi tasking doesn’t work well on mine but I think it’s cause the apps. It initially shows where I left off but then backs out to profile select. KZread does work though

What TV do you have

Try resetting to factory settings. It fixed mine by doing that.

I have a 2nd Gen 4K apple tv, and the only thing I'm noticing is that sometimes when I attempt to turn it on, the tv reboots (It's a 4K Roku TCL) possibly due to my aging TV, but similar enough to share.

FaceTime calls don’t pop up for me either, I also have a weird bug even on the A15 version, where the remote will constantly disconnect, not react or react slowly, not far away from the box at all. and also just like you it sort of acts like the ram is full and it’s lagging, and only a restart helps (temporarily mind you) …

I have 4K 1st gen and don’t have this issue. I force close apps sometimes but not very frequently.

Ok this was very confusing… Are this bugs with the A12 or the new A15…?

On the old remote, I have had to reboot the remote. Not sure if this would help with the new remote, though.

My 1st Gen 4K (A10X) is still operating perfectly. Didn’t notice any of these issues you’ve mentioned.

my apple tv 4k first gen the remote stops working like i connect the remote it says connected and few minuts random disconnects i have to use the iphone to work , im hoping if tvos 18 fixes it if dosnt ill wait till i get new one

I have the same issues while running KZread, my remote will freeze up; if I close the app and go back in it’ll work again but very annoying.

I have this exact same remote issue with my apple tv and i have latest model, i dont have the subtitle issue though

Is it supposed to show up on the TV even? I use it faithfully every day but I always get a prompt on my iPhone to switch it to TV. I feel like it would be a little too much to have it start ringing on the TV until they ship them with onboard cameras.

We have two Apple TV's with the A12. Both work great. The only bug we have is sometimes (about 4-5 times in two years) volume doesn't work which requires a reboot of the remote. This only happens on our LG, so I suspect it's a problem with LG as our Sony doesn't have that issue.

I have the A12 model and I love my Apple TV with my home pod minis dual paired.

update to the latest tvos

Not just a a12 issue, I got the latest version and the bug still happens but I notice it more on KZread and the Apple TV app

I’ve ran into the remote problem. My trackpad works but my arrow keys don’t, I’ve had it going on two years now but still. I just use my phone to control it now.

I dont have apple tv, but i have roku & a firestick. 2-3 times a month, its best to reset or restart your streaming device, cause your cache start to eat at the memory & also start messing with the remote & if the remote start acting crazy, its good to disconnect & reconnect the remote.

I use an A12 and A15 Apple TV (multiple rooms) and I haven’t had any issues but on the A10x Apple TV I def have had issues but that’s more of a performance thing. But my A15 Apple TV with 2 OG HomePods WITH eArc it’s 10/10

Gen 2 also has bugs. Sometimes it fast forwards .. idk why. I honestly prefer Roku Experience, even with a cheap feeling remote

It might be a tvOS bug… I had a similar issue navigating fitness plus of all apps earlier today. Had to quit it and re open.

I own an A15 for main room tv and an A12 for the backyard and have had no issues

No FaceTime issues, no static, but frozen controls however I use my phone and the remote app stops working even closing the app and reopening doesn’t fix it. I usually have my wife use her phone or find the physical remote when it happens. FYI this happens on every 4K Apple TV I have 6 Apple TVs from 4K gen 1 to gen 3 they all do it. But still worth the annoyance.

I’ve been experiencing the same issues. It’s only happens on KZread. It may be my own wifi connection, but I have noticed it.

I do have the same issues with the subtitles and the remote not being responsive. It drives me insane.

The one I have on my Apple TV 4K A10X is the voice over randomly turns on and I have to go into accessibility and turn it back off.

I have the A15 chip Apple TV and have also noticed the Touchpad not being responsive when in KZread almost once per day, particularly with the left side menu. Incredibly rare for it to occur in another app.

I have the Siri Remote 1 on my AppleTV HD from 2016 I think 🤔 From time to time I need to reboot it (the remote control), usually the volume buttons stop working.

I bought the newest one with the usb-c remote for A$140 refurbished and no issues so far

That must be a hardware issue because I have the first  4K with the A10X and have no problems

Same issue here. Thought it was just me. Happens random.

Like what u said it was a bug. Considering the cheep chips other TV boxes use it’s a software optimization issue.

I have an A12 Apple TV in my bedroom and an A15 TV in my living room. I’ve never had any bugs or problems with the new one, but sometimes on the old tv (the A12) the back button stops working while every other button on the remote works. The only way to fix it is by unplugging the TV box from its power source, plugging it back in and turning it on again.

I had the A10X version and now the A15 version. Not a single issue on both.

I’m still using the apple 4k first generation no issues too be honest

The HDMI not working on the Apple TV bug also happens on the new one and I use the HDMI from the PS5. Don’t know what’s going on there. The controller happened to me in that gen that I purchased the new remote separately and it just doesn’t work anymore had to go back to the old one.

I have had the same remote issue with the latest Apple TV. So I’m guessing it’s a software bug and not a hardware issue.

ive had the same issue with the remote a ton (im pretty sure i have an a15)

No issues on my A15 model. Maybe the A12 struggles with the latest update? Apple could also be doing this on purpose (would not be the first time).

I have the Apple TV 4th (aka the HD) and with its decade old A8 chip I’ve not had any problems with software and or hardware. I think Drew’s problems are with the Max and Disney+ apps in particular. I think they just need to be better optimized.

The issue with KZread and the remote/speak to type bug happens with the newer Apple TV too. Maybe it’s a software problem

Have tried updating the remote specifically? Might resolve the issue

@PhoticsTV

2 ай бұрын

I just checked to see the *_Firmware Version_* on my remote. It says… *_0x83_* 🤔

I have the same AppleTV as you. Definitely had the freezing D-pad problem, but only in KZread, so I was convinced it was a KZread bug. As for FaceTime, I didn’t think you were supposed to be able to answer it on the tv, I thought the feature was only available as a handoff from one of your other FaceTime devices.

I’ve had the remote issue quite a bit. And every other time I turn the Apple TV on, my television doesn’t detect any input, so I’ll have to restart them both. I’ve swapped HDMI cords but still get the issue. And it never happens with my PlayStation, so I have to think it’s the Apple TV. Oddly enough, I never get the static issue, but I did with my Roku.

I haven’t had this happen on mine, and I’m pretty sure it’s the a12 version, but I don’t use subtitles so maybe that’s part of it The big bug I’m dealing with is my Apple Watch not working right, the now playing doesn’t show up, phone calls don’t ring on my watch anymore, and texts are spotty. That being said, I’m still on watchOS 9 so that’s probably why

I upgraded to a third gen Apple TV 4K from my first gen one and went right back to my first gen one because of this issue and many others. First gen still going strong

Love my Apple TV but Roku is super under appreciated. They have a super cleanOS and they let you clean up the Home Screen really nicely where as Amazon fire stick and google chromecast your just over whelmed with ads everywhere. Looks like somebody through up on the Home Screen. The new Roku remotes also charge via usb c, backlit buttons, and have a speakers for lost remote finder via app, voice hands free. Got three of them for the fam in the house but I still stick with the Apple TV myself. Only pet peeve and not letting me delete default apps

I have the cheapest version of the newest apple tv and I haven't had issues, but to be fair I haven't used mine that much I mostly use my Macs, and my iPads. but I wouldn't have a clue, for I haven't had any issues

I don’t have any of these bugs…. On my Apple TV HD from 2015 😛. Think it has an A11 Chip and of course the old “slippy” remote but no issues… I don't watch a load of content on it but a good few hours a week with no issues.

So an update: I’m using the same Amazon Omni TV, the same HDMI cable (but not port - i switched to my eARC so all my tv sound comes from my HomePod) and the Apple TV 4K 3Rd Gen hasn’t had this problem yet. Maybe tvOS has some sort of glitch on the older hardware?

I’m on the newest Apple TV 4k, and have had zero issues like what you’re describing. Seems like an app issue maybe?

I have an issue where my IR blaster inside the ATV will stop working for a month and then come back out of the blue at some point. Also yeah the tracking and stuck apps is 💯 real.

I have the same Apple TV and lots of bug too… with the remote… with the virtual remote on my telephone… so many bug with the KZread app… very bad experience lately!

I have a 4k  TV and only use it for screen mirroring. I find the fire stick 4k better.

Apple sheep here but the chromecast with google tv is chef’s kiss fr

I’m not seeing those issues on any of mine. Probably should reset to new.

I have 2 apple tv 4k models in the house. Had them for about 2 years now. The A12 model and the new model both connected via ethernet. I don’t have any of those problems.

Sounds like a remote issue or a hardware issue in the box side. Ours is fine. Never had this issue.

I’m rocking the 3rd Gen 4K model with no issues. Can’t speak on the FaceTime issue though.

it’s fine on my one with A15

I've experienced this issue as well - the solution is to reset the remote so I doubt this is a silicon problem and more of a remote issue.

It is fine on my apple tv hd 4th gen. tv os is fine for me. I still have the old Siri Remote.

Could be the Apple TV OS. I have an early 2020 MacBook Pro and there was a bug with video playback from services like Disney plus. If I watched a movie or show for 30 minutes, the playback would stop because I would run out of ram. I watched that ram usage and over time as I was watching the show, my ram would slowly but consistently go up until it capped and closed the video player. Very weird but it later was fixed. Pretty sure it was from a Mac OS update

No issues here with A12 but I only use AppleTV+ and Amazon.

I really hope you see this, but try turning off ARC functionality. I think there's a tech-wide issue with how ARC data is communicated between HDMI connected devices.

I have ATV 4K gen 1 & 2. Got to say I’ve never encountered this issue. The ATV is probably the best piece of kit I’ve ever purchased.

It happens in my a15 tv too

lol I’m still using the Apple TV HD from 2015 with an A8 chip with the new silver remote and I’ve never had any issues or slowdown whatsoever.

I also have the static issue I thought it was my tv

I have a first gen 4K (A10X chip) and it runs flawlessly.

yes i have but if you reboot the apple tv before hand it will work fine the tv should be rebooted once every 2 weeks do not leave settings opr tv app open that will reproduce the bug I confirmed this

The bug you’re talking about happened to me on Netflix

It could be the HDMI cable or the TCL TV settings. My Apple TV has been great, especially since I installed Kodi on. 😁

Apple TV on my iPad Pro m1 always switches the sound to English if I start a show or a movie no matter how often I switch it to German. Even if I close the app while watching an episode and resume watching the same episode later I have to switch back to German.