I bought 5 phones to find out, is BackMarket a SCAM?
Ғылым және технология
Is BackMarket a scam?
I bought 5 phones to find out! (and they didn't all arrive…)
I order a seiries of phones from technology refurbishing marketplace, "Backmarket" to find out what its like...
This includes the s20 ultra an oppo phone, the s10 lite an accidental iphone 11 and more...
There are many options for refurbished tech, for smartphones, laptops macbooks and iphones... but who can you rely on? Back market or amazon renewed, or ebay certified refurbished?
Backmarket review... on trustpilot. Backmarket uk but backmarket is a french company originally:
Back Market or Jung SAS is a French e- commerce company , created in 2014, which acts as an intermediary between individuals and professionals in the reconditioning of electrical and electronic devices. It has offices in Paris , Bordeaux , New York , Berlin and has, in 2021, just over 600 employees
How was the experience, did I get scammed... you'll just have to watch to find out...
#tech #backmarket
Пікірлер: 347
Thanks for watching! I made a video on how to save money on BackMarket: kzread.info/dash/bejne/pmlomMOlqKuwacY.html
@harisshabir3064
Жыл бұрын
Do they deliver to Pakistan?
@whizzard
Жыл бұрын
@@harisshabir3064 sorry, don't know...
@chrishastings_32
11 ай бұрын
Would you recommend buying from back market @whizzard?
@chrishastings_32
11 ай бұрын
Please reply
@whizzard
11 ай бұрын
@@chrishastings_32 just by the way, if you want someone to answer comments on yt, its best to comment as a new comment, cause for some reason replies to comments don't show up in studio app. I almost missed this. Yeah, I do recommend buying from them, there's no guarantee of a geed experience, but for the most part i've been happy. Good idea to read the reviews of the individual seller you are buying from before purchasing....
I bought 11 pro max in fair condition few days ago. It came early and was absolutely pristine, what many people forget is that back market does not actually sell anything. They are a marketplace for other companies to sell their product on. When you find a phone / item you like check who is the refurbisher and check their reviews separately. If reviews are good there is no need to overpay for perfect condition.
@whizzard
Жыл бұрын
I'm glad to hear that, I hope you enjoy it! Well said, I tried to mention that in the vid, but didn't want to dwell on it too much because I didn't want to bore all the people who know exactly what backmarket is, already.
@terrramush5170
Жыл бұрын
Did yours show non genuine battery ???
@Cieniu-bd1ex
Жыл бұрын
@@terrramush5170 nope nothing, works perfectly fine
@akeemhyndman5562
Жыл бұрын
@@Cieniu-bd1ex which seller u bought it from?
@romeofisabilillah4397
Жыл бұрын
What was your battery health at when you got it?
I've had several transactions with Back Market. I've bought 4 phones and a couple of headsets. I've made 2 returns, 1 return simply because I didn't like the device, my fault for not doing the research ahead of time. Both returns went very smoothly. As for the other transactions, I've gotten some really nice devices at great prices! I regularly recommend them to people.
@whizzard
Жыл бұрын
Thanks for sharing... I'm glad to hear that, I'm curious, when you return, do you go direct to the refurbisher, or does it go through backmarket?
@21gshehan
Жыл бұрын
@@whizzard I set up the return through Back Market.
@whizzard
Жыл бұрын
@@21gshehan ahh, thanks, someone else was telling me they had a hard time with the refurbisher during a return...
@abdifatahyussuf555
11 ай бұрын
The problem is finding legit vendor
Have ordered from them 3 times all phones looked new came with chargers and they all are still working just fine. Never had any issues. Completely satisfied with their business
@whizzard
Жыл бұрын
Great!
@JoseCampos-wm6jl
Жыл бұрын
Which seller?
@vinny968
Жыл бұрын
Which seller
@JimboPro
2 ай бұрын
Which seller and any updates?
I think shops like Backmarket should allow you to check a box that asks you to whether you want a charging cable or not. Because while I know some people don't have the necessary cables for their phone/tablet/etc, many people have so many friggen cords. So maybe an "Opt-In" box would be nice
@whizzard
11 ай бұрын
That's a good idea, I feel an option for a charging adaptor, case and even usb/lightning to audio jack adaptor options wouldn't go amiss either. I know they are not exactly standard with higher end phones, but it's such a pleasure when you buy a phone and boom, you've also got a case.
If I could give minus five stars I would. Product came without the rubber feet on the laptop. A simple request to get fixed was lost in a broken email server, then the 7 days past and backmarket refused to help me. This is the second terrible experience that I've had. If you're considering buying asurion insurance don't, they will also take advantage of you not honor their terms and conditions that you read that are included for replacement repair or refund. This entire organization is not to be trusted.
@whizzard
11 ай бұрын
Sorry to hear, sound like a real pain. Which version (countries) backmarket is this?
@ObjectOfMercy
2 ай бұрын
Seems like you came with expectations…
Please am looking to buy a phone on back market and there's this section that reads "70% less vs new " can someone explain it for me please
Thank you so much for this, I needed this video. Almost no real information about Back market around here, and when you do it's always Iphones
@whizzard
Жыл бұрын
You are most welcome! I'm very glad to hear it was useful... I made another video more recently with tips to save when buying from them, you may find it of interest... And let me know how it goes, if you do buy from them.
I see you reply to lots of comments and it’s reassuring. You just gained a subscriber for that
@whizzard
Жыл бұрын
Can't ignore this comment can I? 😂😂 Thanks man, appreciate it!
I literally got a back market ad when I clicked on this lol.
@whizzard
Жыл бұрын
I can't say I'm surprised 😂, I swear they must have spent half their youtube ads spend on me alone.
I ordered a samsung z fold 3 from back market in March 2022 and my experience was great. Came is excellent condition and it's works great. I don't quite remember but I think it did come with a samsung charging cable but no charging brick. I actually ordered a couple things from back market never had a bad experience.
@whizzard
Жыл бұрын
Glad to hear that! Yeah they say they will come with just a cable, but even those have been a bit dodgy...
@yejoonstech5112
10 ай бұрын
Z fold 3 never actually came with a charging brick even brand new out of the box
@JimboPro
2 ай бұрын
updates? also what condition did you order in if you remember
Ive ordered a nintendo 3ds and still its been like 3d it was supposed to be delivered on 26th may and still hasn't, it's currently in "the netherlands" and not in sweden yet also the location tracking site used for the product is called "La Poste", it is being shipped from france, i put extra money for 2d delivery, what do you think about this?
@whizzard
Жыл бұрын
That's annoying, which version of backmarket are you buying from? And has it come yet? I wonder if there is some way to claim compensation from them for late delivery...
@dlovansl2
Жыл бұрын
@@whizzard I think it was the French version of back market, I found the site by searching for a 3ds I wanted to buy. Something finally happened to it and it says that it will come today finally after waiting for too long, the ship tracking takes me to a French tracking site but yeah I'm a bit happier that something happened now, I dunno if there will be some way to get a bit of the money back for this late delivery.
@whizzard
Жыл бұрын
I discovered that you couldn't ship from the US version out of the US so I had assumed the same was true of the European ones, guess I was wrong. Let me know if it arrives...
@dlovansl2
Жыл бұрын
@@whizzard yeah right and I'll let you know!
@dlovansl2
Жыл бұрын
Welp, I cancelled the order and decided to want my money back since I never received the order and never got an update to the delivery location, last update was from June 1st that I would get a notification about it as soon as possible and still nothing. So days later, I just ended up just not wanting my thing anymore and bought it off in a better site, which was even closer to Sweden and not somewhere from France, which took so long
I have purchased 2 refurbished MacBook Airs and both came in excellent condition and work perfectly.
@whizzard
Жыл бұрын
Oh, I'm glad to hear that... I've been looking at macbooks recently, do you think the air is powerful enough to edit on?
@gonzogalzo
Жыл бұрын
I don’t know about editing. I use mine as a second computer for usual daily tasks, surfing the web, listening to my saved music, Zoom meetings etc.
@whizzard
Жыл бұрын
Oh, fair enough... Thanks. I guess it is a little bit of a niche...
@joshuepico75
Жыл бұрын
@@whizzard The air is fine, it really depends on how you edit though, if you edit in full hd you'll have no problems, even 4k, it works fine as long as there's not too many effects
@sanjarahrorov8464
Жыл бұрын
Hey bro can you tell your 3months experience on using ur macbooks i want to order one but still thinking
hello there, i discovered backmarket a couple of days ago..and im really considering try this out but..im kind of ''afraid'' about any scam posibility or smth like this. I wanna move from my old iphone 6s to an iphone 11 pro just because i wanna get a more latest kind of iphone but with a small inches screen. could you give any tip/info if its worth ''take the risk'', because as i already checked dont have as payment option ''pay on delivery'' just by using card or paypal. thanks in advance!
@whizzard
Жыл бұрын
Hi, I don't think there is really any worry of scam, if you are not happy with the phone you can always return it for 30 days I believe. And if there is anything wrong with it, it is covered by their 1 yr. warranty. If small size is most important to you, have you considered the iPhone 12 mini? Probably less powerful than the 11 pro, but smaller and newer...
@whizzard
Жыл бұрын
You could also pay by credit card, I think many provide an extra safety net.
@vasilis5254
Жыл бұрын
@@whizzard well sorry if my question was miss understooding...but what i wanted to express is my thinkings about site and company scam without even exist..so using 1 year warranty isnt meaning much ..i dont maybe am far too suspicious..also i kind of pick iphone 10 pro instead of 12 mini just because of the battery like 1k+ mah difference
@whizzard
Жыл бұрын
Fair, but I think they are probably OK, as they have been around since 2014, and my experience with them was overall good. You can look them up on the website 'trustpilot' for others' reviews.
I’m so skeptical, I wanted to buy a 12 pro and my option was swappa becuase ik someone who bought from there but then I see ur video and checked black market out and they’re cheaper than I expected. I’m worried about 2 things, I pay and it comes in worse condition than I agreed or it takes too long or doesn’t arrive.
@whizzard
Жыл бұрын
Thanks for watching. I think you can rely on Backmarket to step in if either of those becomes a problem. I don't really know about swappa... I need to look it up.
Thank you for the video! You have 5 followers now! Considering buying some tech from them, since the quality of these phones was not bad at all, can you share the sellers from which you order please?
@whizzard
Жыл бұрын
Thanks for following! Yeah, the phones weren't too bad, I'd say my best experience (the s20 ultra) was from a seller called 'Uber Link Ltd.' Good luck, and let me know how it goes...
@youaregoingtolovethis
Жыл бұрын
You have a 12 month warranty so you should be able to have them fix or replaced.
You are literally underrated cant believe that u have 30 subs
@whizzard
Жыл бұрын
Thanks, hopefully more soon 🤷♂️
The ending. 😅😅. Thanks for reviewing this site
@whizzard
Жыл бұрын
No worries, I'm glad you enjoyed! Thanks for watching!
In 2021 or 2022, some kind person removed my iPod Shuffle from my coat pocket in the cloakroom at work. This distressed me a lot, but I was absolutely devastated when I went online in order to purchase a replacement, only to be informed that Apple had stopped making them and that therefore this would be impossible. This is what led me to place an order with Back Market for what purported to be the same device. What was delivered was not an iPod and was not even made by Apple, though it had had a small Apple logo somehow superimposed onto it. Further, the quality of reproduction it gave was so appalling that it could never be used. The nearest comparison I could make would be that it sounded like on old 78 record played on a wind-up gramophone, but with a stylus which is hopelessly worn. I was really too upset to complain, so I just put it away and have never used it.
@whizzard
11 ай бұрын
I'm sorry man, that's a real series of unfortunate events... Have you considered ebay? No warranties but you generally have pictures of the actual item you are ordering... I guess you probably don't need an ipod anymore in the era of smartphones 🤷♂️ but maybe just for nostalgia's sake...
@tooting_owl8543
11 ай бұрын
@@whizzard I have bought an alternative piece of tech now, but I usually wish that it was an Apple one. Thanks for your good wishes.
@askholland
7 ай бұрын
@@tooting_owl8543. Why don’t you just listen to your music through your iPhone? 🤷🏽♂️
@tooting_owl8543
7 ай бұрын
@@askholland Hi! This would seem to be a very good idea, but the situation was really a little more complex than this. The work that I did made the risk very high of smashing or losing a smartphone but at the same time people at the job had to be able to reach you when they might not actually know where you are. For this reason I only carried an old school Nokia about with me during work. Thanks for bothering to suggest though.
Its definitely based off the seller imo. I got a refurbished m1 ipad pro yesterday and it is way past my expectations and there are a few dents on the back and scratches on the edges but i aint complaining
@whizzard
Жыл бұрын
Yep for sure, but there do seem to be a decent number of good sellers...
Hey I bought an IPhone 11 from back market Germany. The battery is indicated as unknown and I can’t see the battery life, is this a major issue?
@whizzard
Жыл бұрын
Well, I'm no expert on Iphones, but my best guess is the original battery may have been replaced with a generic battery.... I don't know if this is problematic beyond the points you have mentioned... Hopefully someone else can weigh in...
@JimboPro
2 ай бұрын
afaik yeah the battery must've been replaced and they opted for a 3rd party component meaning apple may refuse repairs (not sure if all or just battery) But that's pretty disappointing since there website claims they use all genuine apple parts, now im more apprehensive..
Hi I need some help- I ordered a phone last week on back market and they emailed me saying my order was canceled or rejected. But they still got my money out of my account. I'm getting very concerned that they stole my money 😢
@whizzard
Жыл бұрын
Sorry, that sounds like a real headache... Any update, have they refunded yet?
who do backmarket ship thru if u don’t mind me asking?
@whizzard
11 ай бұрын
I think it was DPD here in the UK... But it may vary from seller to seller 🤷♂️
how will you know if the seller or product is legit? planning to order a macbook overseas
@whizzard
Жыл бұрын
The product you have to research elsewhere, but the seller you can click on their name and see their reviews and star ratings...
Hi I'm thinking about getting an iphone 11 pro max from backmarket here in uk.. so I'm thinking is it worth it? Cause I'm afraid lol.please let me know.
@whizzard
Жыл бұрын
That depends how much you want one 😂... My most recent video explains some tips for getting phones cheaper from backmarket, you may enjoy it...
@sameerbaloch2112
Жыл бұрын
No I mean my question is should I get one from backmarket are they legit?
@whizzard
Жыл бұрын
I think so, my orders were from their UK website, and for the most part they were fine.
Backmarket sent me a cracked phone with loose adhesive and when I tried sending it back for a return they sent it back saying it was not included in the warrenty.
@whizzard
11 ай бұрын
I'm sorry to hear that, that's a real pain. I dunno where you are based, but there are consumer protections to help with that kind of thing here in the UK, normally writing an email quoting relevant protections is enough to get things sorted pronto... If there is something wrong with a Product in the 1st 30 days, the onus is almost always on the seller to prove it wasn't present at purchase...
I am missing part of my order and get no response from anyone. I probably will never order from back market again since their help center sends you to the same place over and over.
@whizzard
11 ай бұрын
Sorry to hear that ☹️ Try making a stink on twitter... Sometimes that's the only way to get through to brands...
@rafalopes7812
11 ай бұрын
are you missing something major or just a cable?
Which seller did you buy the s20 ultra from
@whizzard
Жыл бұрын
I think they were called 'Uber Link ltd'
Was planning to get a Google pixel 6 Pro but wasn't sure. Maybe I'll choose the good grade for safe measures.
@whizzard
Жыл бұрын
If the price is similar could be worth it... Really just depends how much the aesthetic condition matters to you. All three phones I received were 'fair' and ranged from excellent to fine for the price...
@lookimstoopid
Жыл бұрын
DONT GET IT I HAVE IT I HATE IT GO FOR THE 7 PLEASE
@whizzard
Жыл бұрын
@@lookimstoopid why? what's wrong with it?
@lookimstoopid
Жыл бұрын
@@whizzard it overheats like it's going to explode straight out of the box and it glitched constantly it's touch is too sensitive so much so that I gave up playing games all together, it's a truly terrible phone I was surprised when I saw the 7pro get such good reviews compared to it and I really wanted to try to get it but the 6pro was so bad I am afraid to try the 7pro 😭
@whizzard
Жыл бұрын
@@lookimstoopid Wow, i hope you sent it back!
I think I got scammed by them. Bought an excellent Galaxy Note 20 Ultra 5g for 530. After only 2 weeks I noticed heavy brightness differences starting, then one morning, a stress crack going from the right on/off button towards the middle. no drop or bent or anything. they refused warrenty with the reason "cracked display" and offered me to sell it to them again. now, 2 months in, I have it back, the crack is now curving downwards, growing. and the display gets greener daily. I am now back on my note 8 and the "new" one is back in the box. I also tested the display: it is in fact not 120hz, but only 60. I also think the camera is a cheap fake since it has heavy problems with any focus. Any ideas?
@whizzard
Жыл бұрын
Sorry this got caught by KZreads filter for some reason. That's awful, I don't really have anything to say to help, maybe someone else can weigh in... You know what, if you can figure out if it is actually a non original display that should force backmarket to accept it... I don't know what consumer protections are like where you are, but if you have been sold something other than what was advertised there may well be something that can be done.
@youaregoingtolovethis
Жыл бұрын
Always buy the accidental drop and spill insurance they offer for $25 for 13 months or $35 for 24 months. So worth it . Yes you still have to pay like a $50 fee to repair your phone but at least you aren't' out hundreds or more and can relax knowing you are covered.
@maeyae
Жыл бұрын
@@youaregoingtolovethis which wouldnt have fixed the fake 60hz display, the discolouration nor the sketchy battery. I have an original Samsung display and battery now. Sidenote: In addition to all that: Phone turned out to be an american model, traded and repaired in France and then sold to Germany. So who knows what else is up here...and again...it was never dropped, banged nor was it bent. you can litterally feel the difference with the original glas now.
@CIELMERLIONXIII
9 ай бұрын
@@youaregoingtolovethisnot true, I'm here after my phone went black screen. I got the 13 month warranty and they said my LCD was damaged and refused to fix it. Never dropped or exposed to water
Were any of these any unlocked
@whizzard
Жыл бұрын
Yes, they all were. I probably should have mentioned. 😁
As a British person I can confirm that the weather wasn't that good today either (jokes aside, the weather was actually decent)
@whizzard
Жыл бұрын
😂 Yeah, been lovely recently...
@HappyHuman114
10 ай бұрын
@@whizzard lol i think I jinxed it
@whizzard
10 ай бұрын
@@HappyHuman114 Nope, last weeks been great too 🤣
So I bought a phone from Back Market and Decluttr. Back Market sent the wrong model. BUT it was a relatively easy process to return it. Decluttr, on the other hand was a NIGHTMARE! Still ongoing.
@whizzard
Жыл бұрын
Sorry to hear that, it's always a pain when they mess up, and you're the one who has to spend time fixing it... What went wrong with Decluttr? (I don't think we have them here in the UK so this is purely curiosity.)
that nice case will break your phone when you drop it it falls on front glass ,look for sellers that have been selling for a few years on backmarket,,back market sticks a $5 charge they also seem to charge seller $25 as i got 2 paypal charges,i have been happy with phones but dont order fair,i notice samsung have screen burn in so i just ordered new phone elsewhere,
Does anyone looks at the the percentage (%) less vs new to help determine its condition?
@NazarethWashington
Жыл бұрын
anything 84 and up is cool
@whizzard
Жыл бұрын
yes, as @Nazareth Washington said they guarantee a certain battery health, somewhere around 85% if i remember correctly.
Do they do trade, or buy old phones
@whizzard
2 ай бұрын
I think as part of a purchase they offer that now, possibly only in some countries...
My wife didn't know it was a reseller site and ordered me a phone . Let's just say it's an expensive paper weight. Backmarket is a scam or at minimum a mediator for scammers
@whizzard
9 ай бұрын
I'm sorry to hear that, what's wrong with it? And have you tried returning?
I bought the Google pixel 4a in excellent Condition. However the battery capacity is the 69 % and barely lasts for 6 hrs. I already email back market and the seller but no replies
@whizzard
5 ай бұрын
Whoops, missed this, that's a pain! Did you manage to get it sorted out in the end?
@mrdripz1095
5 ай бұрын
@whizzard I was able to send it back and receive a refund. I have now bought a Samsung a53 5g for £140 with very few cracks buts it's good.
@whizzard
5 ай бұрын
@@mrdripz1095 good to hear, i hope you mean scratches rather than cracks though 🤔🤣 yeah, i think the samsung a5x line is underrated. Enjoy!
Hi wizard I'm back With an update? The phone come through Galaxy cellular inc.. I had trouble with black market it took 3 weeks,, they explained the situation A $10 discount off the phone $5 discount off the store? the phone I purchase the note 10 + 5g It's excellent phone that's what I ordered, I'm really happy with the phone I must admit, I give them 3 and a 1/2 stars because they were late on the phone, it's in working perfect condition that's the end of the story,. anyway I'm happy with the phone thank you for your video I did receive it...
@whizzard
Жыл бұрын
I'm glad to hear it worked out for you in the end, and that they gave you a little off... I think their refurbishers failing to fulfil orders is probably their largest fault... but, at least they seem to follow up in the end.
@patrickelamm2890
Жыл бұрын
@@whizzard The phone is super nice they Text me several letters Really nice with there apologies I accepted that The phone worked out it is super nice I'm really happy with it thank you for your show keep up the good work thank youl...
@whizzard
Жыл бұрын
Use it in good health!
@patrickelamm2890
Жыл бұрын
@@whizzard ???☢️🤢----🖖
@whizzard
Жыл бұрын
@@patrickelamm2890 🤣
I love the way you talk - so lovely and cute :D
@WHIZZARD is it safe to sell console on
@whizzard
3 ай бұрын
I don't really think individuals can sell on there... I don't know what happens if you try... Unless of course you are a refurbishers...
@coolblue7385
3 ай бұрын
Well individual can sell on their@@whizzard
Thank you so much for this video! :) Was thinking of ordering Samsung S21 Ultra
@whizzard
Жыл бұрын
You're welcome, Thanks for watching! Let me know how it goes, if you do...
@Kreyt-nz6sq
Жыл бұрын
How did it go? I just ordered one
@bluecoffee8414
10 ай бұрын
Well? How did it go?
@hugsfordrugs9025
7 ай бұрын
same I want to buy excellent did your guys order come thru? any issues?
I'm very very carefull about third parties on backmarket. I bought two note 9s but gave up when 2 months later both their internal hardware failed and went into complete shutdown and became bricks.
@whizzard
Жыл бұрын
Sorry to hear, I have had that with an old s4 before (not from backmarket), have you been able to return under warranty?
@RackTheMilesWelding
Жыл бұрын
@@whizzard I got a full refund but a very bad customer service with the seller
@whizzard
Жыл бұрын
Good that you got a refund, but that's a shame. Thankfully I haven't had to return one, I imagine some of the refurbishers can be quite a pain to deal with, I'm a little surprised you had to go to them in the first place, i thought returns were through backmarket themselves?
@Mackov
Жыл бұрын
Same experience! The first time I bought from them the phone arrived with a battery problem and there was no way I could return the product. so I have never gone back there.
@lisaalony415
Жыл бұрын
I bought my first phone from Back Market and it is NOT the model I ordered! Now I'll see how the return process goes. Hopefully not too much of hassle but annoying since they didn't send me what I ordered. Ordered from Decluttr and they sent what I ordered. Don't think I'll be using Back Market again.
I'm really thinking of buying my dream phone on back market and these reviews seem promising please tell me if I should buy from there or not! I've seen a lot of reviews of people getting scammed out of ridiculous amounts of money and I've also seen a lot of positive reviews so please tell me if I should buy from the back Market!!
@whizzard
Жыл бұрын
I don't think you are likely to get scammed, though some people seem to have had hassle with their service...
@Cat_gato1
Жыл бұрын
@@whizzard okay, I just don’t understand why companies would scam people knowing they could get Into what I like to call headache problems ! Anyways thank you for the response!
@whizzard
Жыл бұрын
@@Cat_gato1 Yeah... Good luck and let me know how it goes if you do buy from them!
@Cat_gato1
Жыл бұрын
@@whizzard Thank you! & I will!
@Messup7654
10 ай бұрын
@@Cat_gato1what was the battery health
the weather wasn't so great today either 😂😂
@whizzard
Жыл бұрын
I was hoping someone would pick up on that! 🤣
@Gubsygaming
Жыл бұрын
@@whizzard it was indeed very British 😂😂
@whizzard
Жыл бұрын
😂
I love your manner you're so funny and succinct 😂
@whizzard
Жыл бұрын
thanks man, you're too kind!
@dmvmeu7140
Жыл бұрын
@@whizzard tysm! 🩷
Bought a s10 from backmarket but i have to return it becuase it was network carrier locked 😢
@whizzard
Жыл бұрын
That's a pain. Sorry to hear... Was it your first purchase from there?
@zzr2782
Жыл бұрын
@@whizzard yep 😞
@whizzard
Жыл бұрын
You gonna give them another shot, or has that put you off?
@zzr2782
Жыл бұрын
@@whizzard I guess I'll give them another shot but it's really annoying
@whizzard
Жыл бұрын
@@zzr2782 yeah, it is... let me know how that goes, if you do...
I want to buy iphone 12 pro max what did you prefer me Fair, good or excellent? I want a phone looks like a brand new phone
@whizzard
Ай бұрын
If looks are very important to you, then you really only have one choice, excellent. Especially with refurbished iphones (androids I've had good experiences buying lower tiers)
How are your prices so low for me s20 ultra is 350£
@whizzard
Жыл бұрын
I bought in early June, and I think prices in general have gone up (with the overall economy not doing so well more people are looking to buy refurbished...) That said, the prices often fluctuate significantly over a few days, so keep checking it and it'll probably come down a bit.
@whizzard
Жыл бұрын
Also search the model you want, and sort by 'lowest price first' they don't always show you the listing with the best prices first... I can see the s20 ultra for just under 310 currently. Which ain't great tbh, but is a little better.
@whizzard
Жыл бұрын
Hey man, I just made a video with my tips on how to get a better price on backmarket... You may enjoy...
i dont buy from websites because im scared if the websites legit or not to buy from because i dont want my information stolen
@whizzard
Жыл бұрын
There's got to be some way around that, maybe a pseudonym and using paypal, or even a prepaid card...
I bought a Lenovo x131e. It came with a hacked, buggy bios. I wouldn't buy anything like a laptop, or a desktop from them.
@whizzard
Жыл бұрын
That's a shame... I'm sorry to hear that, I've been debating buying a pc to review for a while... Could be interesting... whether t turns out to be problematic or not...
just made my first order. iphone 13mini 128gb in fair condition for $301 out the door. including $20 discount for using app. I will let you know how it goes.
@whizzard
6 ай бұрын
Good luck! Has it arrived yet?
@fernando651
6 ай бұрын
@@whizzard just came today. It's in perfect condition. All good so far. Somehow battery health is 100%
@whizzard
6 ай бұрын
Glad to hear, damn that's good! maybe it was replaced? Use it in good health!
So can i buy a ps4 from there i live in greece???
@whizzard
Жыл бұрын
I don't know if they are good value, but there does appear to be a Greek version of Backmarket...
@aggelos6768
Жыл бұрын
@@whizzard are they used?
@Vex22778
Жыл бұрын
@@aggelos6768 yes everything on black market besides the accessories are refurbished which means used but restored
@whizzard
Жыл бұрын
@@Vex22778 exactly as @Aggelos said.
My current iPhone 12 Pro is from Backmarket. It came in good condition and works fine. Just read the refurbisher reviews before buying.
@whizzard
Жыл бұрын
I'm glad to hear! Yes, this is important.
@Messup7654
10 ай бұрын
What was the battery health
@CactusBravo42
10 ай бұрын
@@Messup7654 88%
i bought 1 phone with back market just of curiosity only to find out the device was just like pre owned and pretty better condition than use
@whizzard
Жыл бұрын
That's good, Which model, and version of backmarket?
@o_o6869
Жыл бұрын
@@whizzard iphone 7 128gb jet black
@whizzard
Жыл бұрын
@@o_o6869 interesting choice... Thanks
@Messup7654
10 ай бұрын
@@o_o6869what was the battery health
Do you consider back market as the best site refurbished phones or you have other recommendations ?
@whizzard
11 ай бұрын
I don't know if I've really tried enough to answer this, but probably yes.
@VitorSilva-ez5up
10 ай бұрын
Can you do SE 2022 good conditon??
Is this safe if i buy iphone14
@whizzard
Жыл бұрын
Why not?
I just bought the s22 by theses reviews should I cancel my order 😭😂
@whizzard
7 ай бұрын
No, why?! 🤣 Let me know how it is when it arrives...
You’re lucky when I ordered the phone from them recently they literally just sent a charging cable in the middle of a consumer case against them now
@whizzard
Ай бұрын
That's really not good, which country is this in, if you don't mind me asking? And have you got anywhere with it yet?
I want to knock if selling or trading in is legit because they ask for bank info and social
@whizzard
Жыл бұрын
Sorry I don't know, I mean I think they are unlikely to scam you on just that as they appear to be a legitimate marketplace, but what the experience is like, idk...
I think from the review which was great and the written reviews, I'll pass on black market I'm too scared.
@whizzard
7 ай бұрын
Thanks, fair enough... Though I'm not sure what the safer option is at refurbished prices? Amazon renewed maybe?
Which is better back market or gazelle 😊
@whizzard
Жыл бұрын
I'm sorry, we don't have Gazelle here in the UK, and I have never bought from them... I'm sure there must be videos on it though?
@lisaalony415
Жыл бұрын
I decided to go with Back Market because of the warranty. They have 1 year. Gazelle is only 30 days as far as I can tell. Just ordered a phone. Will see how it goes. UPDATE in comment below.
@whizzard
Жыл бұрын
@@lisaalony415 good to know, thanks for your input!
@lisaalony415
Жыл бұрын
UPDATE: I needed two phones. I ordered one from Back Market. The other a couple days later from Decluttr. The Back Market phone is NOT the one I ordered. I specifically ordered a T-Mobile phone and they sent me a factory-unlocked one. Decluttr DID send the one I ordered. Now I'm pissed, because Decluttr HAD two, and now they don't have any more. I'll see how the return process goes with Back Market and hopefully Decluttr will get more in. I hope the return process goes smoothly. Probably will not use Back Market again if they don't send me what I ordered! I wasted time and lost out on a phone. Now I have to go through the rigamarole of the return process.
@whizzard
Жыл бұрын
@@lisaalony415 I am really sorry to hear that (and that i missed your update at first), I haven't really heard of Decluttr i dont think we have them in the UK either... TBH i dont really understand why an unlocked phone is worse... I am not defending them, i just really don't understand, could you possibly explain? Also please let me know how the return process is, i have heard mixed reports and am thinking of maybe doing a video on it...
I bought my 11 pro from their its was in pristine condition
@whizzard
Жыл бұрын
What was the condition listed?
@julianmendez4691
Жыл бұрын
@@whizzard fair lol
Joining a cult 💀😭 you’re hilarious 10/10 review
@whizzard
8 ай бұрын
🤣 Thanks for watching!
I'm in Portugal and considering using BackMarket to buy a Samsung Z Fold 2. I can't find better prices anywhere else. I'm very reluctant as this is a FOLDING device. So many things that can go wrong.
@whizzard
7 ай бұрын
i'm actually working on a video about a refurbished fold currently, which may reassure you a little... but as we both know, there is always the potential for something to go wrong. Personally i'd recommend a higher condition than i would for a non folding phone... either way let me know how it goes!
@tiagobaptista9792
7 ай бұрын
I ended up opting out of buying one as it's too much of a risk, unfortunately.@@whizzard Thank you very much for your concern, best of luck with the channel!
@whizzard
6 ай бұрын
Oh, that's understandable... Thanks I appreciate it!
I have already paid for the order but back market doesn't show any item bought. The got the money but i don't see any item bought
@whizzard
Жыл бұрын
(Sorry for the late reply) That's irritating, has it sorted itself out?
Is just phone sales trustable?
@whizzard
Жыл бұрын
In sorry, I don't understand what you are asking?
@MYBESTSHOTS
Жыл бұрын
@@whizzard “just phone sales” is a store that sells iPads and iphones, are they trustable?
@whizzard
Жыл бұрын
@@MYBESTSHOTS obviously not, if they sell more than just phones 🤣 No, sorry idk ive never bought from them... they on backmarket uk?
@MYBESTSHOTS
Жыл бұрын
@@whizzard i think so, they have a physical store too… in the netherlands
@whizzard
Жыл бұрын
@@MYBESTSHOTS oh, interesting...
They sent me two bad phones. The first I got a refund on. But the second, they blamed me and wouldn’t honor the return policy.
@whizzard
7 ай бұрын
I'm sorry to hear that, If you're in the UK, there are consumer rights which may well help you...
@whizzard
7 ай бұрын
What was wrong with them?
@robbery216
7 ай бұрын
@@whizzard United States
@whizzard
7 ай бұрын
ah, sorry... dunno what you can do there...@@robbery216
The phone was keep by plastic and prayer.😂
@whizzard
8 ай бұрын
Literally though! 🤣
1st experience with back market was bad to worst ,bought a mac book ,never worked ,sent it back several times always came back badly fixed . Honestly backmarket is a SCAM
@whizzard
Жыл бұрын
I'm sorry to hear that, can you not get them to give you a refund instead?
don't use backmarket unless you want to get ripped off, terrible service. You can't blame a customer if the item was sent that way and mind you I complained the very day I recieved it.
@whizzard
10 ай бұрын
Sorry to hear that, man. Did you ever manage to get it sorted out?
Back Market's web site doesn't tell you which version of windows you're going to get. I contacted help and they were no help. They told me to contact the seller. What good is a middleman who can't answer a basic question? I mean, imagine Best Buy telling you they don't know what version of windows is coming with the PC you just bought. THEN back Back Market wanted to know if I liked my experience with them. Imagine that! THEY want INFO from ME! Good grief -- how clueless they are.
@whizzard
3 ай бұрын
I hear what you're saying...I have not bought things a few times because the details were lacking... But, despite that (and the way they present themselves) I think one should think of them as more akin to an 'Ebay', a very light handed middleman who don't handle the goods themselves (I'm not even sure if returns go through them)... If their prices were much higher than other refurbishers then I would expect better service, but as they're not for the most part, I'm willing g to cut them some slack here...
@dancollins4425
3 ай бұрын
@@whizzard Back Market brags that they adhere to a "rigorous vetting process" and that they "work hand-in-hand with professional refurbishers"...but they can't tell me which version of windows comes with a machine? And let's get real here: I wrote code for 35 years -- it's a simple task to provide attributes in a database table, and they certainly could have allowed for a field that holds a value to indicate the OS version. My god, it's design & coding 101. Was there no user testing pre-implementation? It's pathetic. You're free to make excuses for them, but I won't do so.
2 out of 3 pf my purchases were defective. Customer service is poor. Pretty much a game of chance to be getting something decent.
@whizzard
3 ай бұрын
I'm sorry to hear that, did you manage to get your money back in the end? And which version of backmarket (which country) was it?
@dubey.ashwin
3 ай бұрын
@@whizzard This is US. I haven't returned the MacBook yet, but I don't think getting money back will be a problem. The problem is that they don't understand the inconvenience it causes.
@whizzard
3 ай бұрын
Ah, thanks. Yes, I agree, the inconvenience is often not accounted for, and I think some refurbishers take advantage and don't rest the devices thoroughly figuring it is cheaper to pay the return postage than do their job... I dunno what the solution is though...
@ashwindubey6582
3 ай бұрын
@@whizzard That makes a lot of sense. Not sure if it is a solution but I would have preferred if they hadn't made such tall claims about the quality of the products.
I had a very bad experience with this company and I don't trust them. They messed me about giving me wrong information. They then told me I need to send them a copy of my driving licence or passport before they would take payment from my card! Unbelievably bad customer service and I won't have anything more to do with them.
@whizzard
Жыл бұрын
Hmmm, sounds a little shady... What information did they mess up on?
@zambiangal1
Жыл бұрын
Omg me too! They took my money out of my account even though they said my order was canceled 😞 so I might have to file for fraud with my bank at this point cause seems they stole my money
@jalexworld4138
5 ай бұрын
@@zambiangal1did you get back your money
I bought 3 phones for a bargain and all of them works with no issues
@whizzard
Жыл бұрын
Glad to hear! In the UK? Or a different countries backmarket?
@julianmendez4691
Жыл бұрын
@@whizzard got it from uk 😅 told my sis to bring it to india lol
@whizzard
Жыл бұрын
@@julianmendez4691 😂 That's what sibling are for! They don't have backmarket there yet, do they?
@julianmendez4691
Жыл бұрын
@@whizzard as far as i know their are only in us and eu
@whizzard
Жыл бұрын
Sounds about right...
1:36 am i the only one that going to talk about that excellent is cheaper than good?
@whizzard
4 ай бұрын
Actually because of the way individual sellers set their own prices, this happens quite frequently...
it isnt a scam thats for sure but some of the phone prices are literally RIDICULOUS
@whizzard
4 ай бұрын
Yep, absolutely you've got to know what you're buying and how much it is worth first...
I watched this video twice?. So how is Back Market a scam????
@whizzard
Жыл бұрын
I appreciate you watching man, who said they're a scam? 😂
They may be a scam but their advert is brilliant. Only ad I'll even watch
@whizzard
Жыл бұрын
with the amount i've looked them up I get their ads constantly... i swear they've spent half their ad spend on me alone.
@joethelion6016
Жыл бұрын
@@whizzard great ads, we love 🐈⬛ 🐈 🐱
@whizzard
Жыл бұрын
@@joethelion6016 🤣
They stole my iphone 12, I have them the phone and never got paid.
@whizzard
Жыл бұрын
I don't understand, are you a seller?
@logical-perspectiveculture2695
Жыл бұрын
@@whizzard Yes I sold an iphone 12 mini. Still to this day never got paid. Sold the device 2/18/23.
@whizzard
Жыл бұрын
@@logical-perspectiveculture2695 sorry to hear... are you an individual seller, or do you sell many phones there?
Bro, you remind me of this emoji when you talk: 🤓
@whizzard
11 ай бұрын
Thanks for letting me know 🤣
I purchased a 14pro good condition 98%battery health Im honestly impressed. Like shes so pretty like New im like the phone is a year old who had it they took well care of it :) Backmarket 🎉
@whizzard
9 күн бұрын
Great, I'm glad to hear you had a good experience!
Can you buy iphone 7 for mé
@whizzard
Жыл бұрын
Sure man, just comment your card number. 😂
@MrBaba.
Жыл бұрын
@@whizzard me too iPhone X
back market is a real site and they ship your items to you but these items are replicated they don't use original parts. if you want extra proof get a real iphone vs a back market iphone and put the 2 phones on a regular call and look at the font sizes on the regular calls and compare the 2 phone. Not only that when you facetime someone they don't use the regular layout and these go for all phones sold on this site it's a scam for the iPhones to be this fake for this high of a person is ridiculous. even when its updated to the newest version its still the same replica layout !
thieves - I ordered a huawei p 50 pro - they never put it in the packaging (certified by dhl France and Greece) the mistake but they want my details - identity - RIB BANK ACCOUNT - copy of complaint to the police Only French banks have a RIB BANK ACCOUNT - I'm from Greece, so I don't have one!!! police copy - I have to pay extra money about 150+ for translation into French and for the drafting of the complaint by a lawyer - all this out of my own pocket and all this NOT TO GIVE MY MONEY BACK BUT TO START AN INVESTIGATION INTO WHAT HAPPENED For those who don't believe, I send them the evidence - if it was a serious company, they would sue me for defamation, but how dare they!!! they are frauds
Is Back Market legit? Can I trust them??? Someone who knows, please comment. Thank you!
@whizzard
2 ай бұрын
I think that was the topic of the video 😜, but I'll mention that I've bought from them several more times since, and they've always been decent
Mannnn the back market bots are hard at work in these comments, same with Reddit🤣😂😂💀💀💀
@whizzard
5 ай бұрын
What do you mean? Have you had a bad experience with them?
Your first hint that backmarket has nothing worthwhile to offer. Is that all of their videos on KZread? Have no opportunity for you to offer a comment.
zesty
@rs7_von
7 ай бұрын
ong bro is. lame ahh review
Calling back market a scam is funny
@whizzard
11 ай бұрын
who called them a scam? 🤣
@footagecatchers705
11 ай бұрын
@@whizzard The title of the video
@whizzard
11 ай бұрын
@@footagecatchers705 i asked the question, i didn't call them a scam...
w
*JOIN THE CULT*
@whizzard
7 ай бұрын
👽
yeah its a review video we dont wanna see those stuff ur doing, im saying this after first few seconds of the video, its cringe
Samsung galaxy s20 🤢🤢🤢 the galaxy s6 edge is... ahhh screw that all Samsung sucks! Exept the old Samsung galaxys
@whizzard
Жыл бұрын
😂 What do you dislike so much about them?
@thewiiguy
Жыл бұрын
@@whizzard the reason why I hate those Is because they don't have a physical home button, they suck with their stupid "fold" display and the selfie camera is in the top middle of the display which blows! Also I don't have anything memorable with 'em. Samsung also killed the galaxy note line-up!
@thewiiguy
Жыл бұрын
@@whizzard on the galaxy z fold when you had this phone for at lease a week, you already have the folding mark on the display!
@whizzard
Жыл бұрын
I think I'll kinda get used to the lack of home button... But I think folding displays are still in their infancy, I think I'll give them a miss till they are slightly more developed.
@thewiiguy
Жыл бұрын
@@whizzard not me... I want physical home button too 😢
I’ve bought 6 apple products from watch-MacBook pro. The site is thee shiznit!
@whizzard
Жыл бұрын
No problems at all?
@trizzymcnizzy12
Жыл бұрын
@@whizzard the speaker went out on one of my MacBooks and I also inquired about my battery both was replaced free of charge shipping included.
@whizzard
Жыл бұрын
Cool!