Use a Q-tip and dip it into rubbing alcohol. Rub it against the bitter coating, make sure it’s dried, and it should work perfectly!

@saravananbnb

Жыл бұрын

Thank u this worked lol… saved me 12 bucks

@SO4JTV

Жыл бұрын

Saved us $10 as well .. thanks to all you who posted that info about that here ..! We did the rubbing alcohol .. but it didn’t work - until we took the next suggestion down in the comments about scrapping it lightly .. and we did so with a knife . Be great if the Payette Forward Guys could make a quick video addition on this .. what a helpful video that it would be for so many .!! 😊

@ldnzz

Жыл бұрын

Thanks. It’s working.

@gamemaker416

Жыл бұрын

If I didn't find an Energizer battery, I would be eternally grateful. Either way, tons of money saved for me.

@richardmorgan1588

Жыл бұрын

That is the solution! Saved me money! Thank you for sharing this and thanks to the Payette Forward guys for discovering the issue! It was driving me nuts!

The “official” KZread Apple video on Airtag battery replacement says, “batteries with bitter taste coatings may not work.”

Give the battery a good rub down with nail polish remover, or rubbing alcohol. That gets rid of the childproof/bitter coating. That’s what’s causing the poor connection. Make sure to focus on the sides of the battery. Works like a charm!

@gfmceastvalley

Жыл бұрын

Thank you

@gfmceastvalley

Жыл бұрын

Worked perfect

@TheChester33

Жыл бұрын

Yes you are correct - remove the coating and your good to go.

@jacquiewpb1932

Жыл бұрын

Hey, it worked! Thanks

@Boss81ish

11 ай бұрын

So true.

Thank you for this video. I was going crazy thinking I didn’t know how to replace the battery 🤣

Thanks for this discovery. I found that a gentle application of a small rasp around the negative edges of the Duracell battery solved the issue.

It's actually the bitter coating causing the problem. I used some alcohol and a mildly abrasive sponge to remove the coating and it started working. Thanks for the video though, I had no idea the battery was the culprit until I saw this!

@123aldoaldo

Жыл бұрын

Thank you. 🎉

Came across this problem this morning, tried to put in an energizer battery and could not figure out why my AirTag was not responding in the way that it should saw your video was super helpful!

Thanks for the info. Do you plan on notifying Apple of the defect?

had my first low battery warning, got 4 duracells to get ready for the rest of them to go, and my set (custom engraved Black Friday 2021) STILL have this issue. Certainly frustrated with Apple that this is a problem, but thank you for a solid breakdown as to why exactly my batteries are not working.

Bought the same Duracell batteries with the non-toxic bitter coating. I removed the coating with alcohol wipes and it works fine. Thanks for posting.

All Apple has to do is supply a compatible battery list and problem worked-around. The real challenge is preventing the consumer from having a bad experience. That’s where Apple has the opportunity to do magic. I’d love a feature where Apple anticipates the tag’s battery is low and provides compatible battery info in a notification or gives you the option to have a supplier ship you batteries as needed.

@PayetteForward

3 жыл бұрын

It's a good idea - but not a great look if they say, "Make sure you buy the batteries that aren't safe for children."

@haifutter4166

2 жыл бұрын

One can easily make it work with batteries from every manufacturer, but it surely is not the users job to fix a bad design. I can also make the magic mouse work, while charging, but I would assume it's their job to design a proper product, when they expect me to pay for it. XD

@JPTulo

Жыл бұрын

@@haifutter4166 That mouse gets 8 hours worth of charge in 60 seconds. You can’t take a one minute break once a day?

@StreamerTV

Жыл бұрын

@@PayetteForward Buy the Panasonic CR2032 they work completely fine buy on amazon & they are the same as default apple 👍

So good to know-Thank you very much for saying this before I went to Costco to get a crap ton of Duracell!

Thanks for the video! I use the nail file to scrape off the coating from the bottom side and the edge that seem to work

Perfect fix! I was close to dumping my only Airtag in frustration until I found your video. Sincere thanks for your vigilance and sharing. Chris @ Galway, Ireland.

Use a fine grit sandpaper and lightly sand the negative side of the battery then it will work fine. It's the bitter coating causing the problem on the negative side of the battery.

@gzo313

Жыл бұрын

Clean the battery with rubbing alcohol and it removes the bitter coating and it works fine.

@_mccandless_

Жыл бұрын

that’s the east fix..,

@12345howarth

Жыл бұрын

Wow thx for the suggestion. Was literally beside myself on what to do. Used a alcoholic sanitizing wipe and that did the trick. Thx so much for the suggestion! Saved me a trip to the Apple Store.

@Sammy0003

Жыл бұрын

@@gzo313 what a GOD!!!!! thanks man this worked magic 🪄

@gabibbo_007

Жыл бұрын

Like magic. It works!!!!

Energizer worked no problem

Thank you for this video! I was changing out the batteries for my dogs and wondered why they weren't being picked up. I got the 'baby formula' Duracells from Costco, so this video should be helpful to many!

@claudiacanales2662

2 жыл бұрын

Yup I got the multipack duracells on sale from Costco. This is such a hassle because I wasted 45 minutes trying to make it connect. Not cool! Now I have to return the batteries because I have no need for them 😡

Just swapped the Duracell replacement battery for a Energizer one. Works perfectly. Thanks for the video.

Thank you. As a 70 yr old with 82 yr old husband who misplaced his wallet this am, I relied on th air tag to locate it, but was notified the battery was low. Immediately tried to replace batteries on 4 AirTags Thai I purchased at the same time. Not easy to replace if you have arthritis, so having to do this multiple times was a pain. Also, for some reason the AirTags would not immediately reconnect using my iPhone. I had to use shut down everything, turn Bluetooth off and on and then was finally successful reconnecting/pairing using my iPad instead of my iPhone. These devices are important for Seniors. Apple needs to make this process easier.

Thanks guys. This was driving me mad trying to use Duracells.

Thank you for the great info! Had to order the Panasonic online, nowhere to be found in our small town.

Thank You! I used a scotch brite (yellow and green) sponge to clean the coating off the negative side. Perfect!

Thank you, I thought I was going crazy because I knew the battery was new!

@PayetteForward

2 жыл бұрын

Sometimes I think I'm going crazy too! 🤣

Heads up, just tried an older model Duracell CR2032 and it worked straight out of the pack, it’s these new 2022. A fix I found was to lightly sand the base of the new battery to remove the coating, works fine!

I lightly rubbed the bitter coating side against concrete, worked ok.

I know a lot of people have said this already but to clean off the bitter coating, which is the thing screwing up the connection between these batteries and your airtag (I actually had a similar issue with a Logitech Bluetooth keyboard, where my duracells were not working) is to just use some rubbing alcohol, and to scrub the battery clean with either a q tip or an old cloth, just clean it 2 or 3 times and it should work perfectly fine after, please do not use a knife to get it off, it is not a good idea at all

THANK YOU! I just had to replace my battery and it’s a Duracell I’m using and it isn’t working and I’ve been googling and trying all day to figure out what it was. Thanks

@PayetteForward

Жыл бұрын

Glad we could help! - Maceo

I have the same issue with gutalkali cr2032 batteries which have no childproof coating

IT DOES!!! Thank you

Years ago I had a Psion PDA and the AA Duracell batteries were always a really tight fit compared to the others

@PayetteForward

3 жыл бұрын

Interesting. They'd be a REALLY tight fit in an AirTag. :)

THANK YOU GUYS I had exactly this issue and spend at least one hour unscrewing and playing around with settings, while my sodium was increasingly boiling. The battery I bought had the correct specifications, but it just lose power when I screwed on the back, turns out it was thinner than the one the airtag came with.

@Omgylfr

2 жыл бұрын

Did you find the correct batteries?

@Omgylfr

2 жыл бұрын

*proper

Good catch! Maybe put folded tape on the other side of the battery to tighten the fit on the connection

@karens7339

3 жыл бұрын

Thanks for the tip! I had the same problem with an Energizer battery. Placed a bit of folded paper under the battery (opposite side of the pins) so as to ‘tip’ it at a slight angle down so it connected with the three pins. Now works!

Great video tried the Duracell wasn’t working so I searched it up and as soon as I put it on at a angle it worked but still going to have to switch batteries from Duracell

Thanks for info - been scratching my head for two days

Very helpful, pliss tell us which brand batteries fits

@cristibaluta

3 жыл бұрын

All

Thankfully this was fixed and Duracell now works I just changed mine didn’t work watched your video. I had to do the angled trick you showed and then I could close it up and works perfectly!

I have the same problem with the Galaxy Smart Tags with the Duracell battery... My solution was to fold a small piece of my receipt as a shim to push the battery down and it worked.

You are right. I just bought Duracell batteries trying to fix an issue I had where all my AirTags just disconnected for no reason; I was trouble shooting it with apple who suggested I replace the battery and they don’t work at all! I think this is a huge problem

I’m sure Apple didn’t know about this mini, tiny battery detail. 😆

I thought I was going nuts so I removed the tag from my phone and found your video. When I switched to a Panasonic battery I found I was unable to re-pair the tag to my phone but the answer was to do the resetting of the tag, maybe you can do a video on that. :) For anyone reading this comment. Once you have acquired a good non-coated small o-ring battery you simply remove the cover and insert and remove the battery 5 X in a row and on the 5th time the chirp sound is different indicating the full reset was successful. Then you can resynch the tag with your device. Good Luck and Thank you.

Thanks. ALL my tags had stopped working/low battery. I bought Duracell for all of them - and had the issue. Found this video - will now replace them all again with cheaper batteries

Good job guys! Thanks for letting us know.

Found your video very interesting can honestly say 100% that Duracell batteries do not work I was hacked off thinking that my air tag was broken tried all sorts and came across this video fantastic now I know it’s not broken

thanks for this video. I thought I was losing my mind on why my new batteries weren't working. great tips here.

Yeh I thought I was going nutz! Thank you , I tried the Duracell. Gotta go get the Panasonic ones.

So glad I found this video. I have the Duracell batteries and they’re not working at mine at all. I thought I was crazy.

I've already had one battery die on an AirTag for my dog. I had the same problem of it not working when I replaced it with a Duracell 2032. I used a small piece of aluminum foil, folded several times, and it gave it just enough thickness to make a connection. It's been working just fine since.

So are the Panasonic batteries not available in stores?

@mitchellquartero

2 жыл бұрын

They are selling in stores

Omg🙏🧐🙌🏼🙌🏼u giys nailed the loophole

@chongraxesh1

3 жыл бұрын

No they didnt they r doing slip of hand for youtube views, these bastards are trying to connect registered tag

@PayetteForward

3 жыл бұрын

No sleight of hand here! We're talking about the battery not connecting - if the AirTag won't turn on, it doesn't matter if it's registered - because it won't work! Thanks for watching, though!

Have you taken off the plastic coating on the edge of the Duracell battery? Doesn’t look like it from the video. Yay, looks like you found the extremely thin coating. Comes off easily with your nail BTW 😉

@hpekristiansen

3 жыл бұрын

It is clearly visible at 1:47. I do not know if they are stupid or if they will simply tell anything for views.

@TheythinkimNinja

3 жыл бұрын

@@hpekristiansen probably both

@pault477

3 жыл бұрын

I noticed the plastic also.

@PayetteForward

3 жыл бұрын

It may be plastic, but it's the childproof coating and we were only able to get it off with a sharf knife - it isn't supposed to be removed. We're not geniuses, but we know that much!

@pault477

3 жыл бұрын

@@PayetteForward and? Did it work them. It looks more like the packaging it came in.

Wow! Thanks so much. My Airtag came with a Duracell and would not connect. I used a Rayovac CR2032. Connected on first try.

Thank you!

Duracell doesn’t work energized I just tried worked no issues. Thanks it was driving me mad why I couldn’t get it to read w my Duracell this video was a huge help

@PayetteForward

2 жыл бұрын

Yay Jessica! That's why we made it a year ago - I'm glad you found it!

I found that the battery cover also doesn't sit flush with Duracell batteries. I can close the case, kind of, but I can see the case is definitely not sitting correctly. So I was thinking the Duracell battery may be thicker?

Wow you rock!! Had the SAME issue with my Duracell... Thx so much

You are of course right boys! I now have 12 spare Duracell 2032 batteries. Off to find some Panasonic 2032's

So we basically gotta get panasonic batteries. Cool tip!

I just bought the energizer 2032 batteries and they work flawlessly

So glad I found this video cause I was going nuts! Confirmed Duracell will not work with Apple tags

Thank goodness I found this video...I couldn't figure it out. Amazon Basics 2032 Battery worked.

I had same issue just figured my Duracell's were bad. Both 2 pack of Energizer and they worked.

Hey this applies to car remote keys too! I have the same problem with my remote key for my Toyota Camry.

I have exactly this issue with Duracell in the UK. My Duracell powered AirTags simply do not work (I tested the batteries with a multimeter though). Thanks for the tip.

Thanks for posting this. I was so frustrated...I even threw away one of my AirTags in the past because I was sure it was broken. Then I read through some of the comments and I saw "clean the battery with rubbing alcohol". BOOM! I knew the batteries were NOT the problem. I ended up fixing 2 AirTags...they connected quickly and easily and all I did was put a little Isopropyl alcohol on a rag and rub both batteries. DONE. WORKS FINE!

@ChrisButcher0990

10 ай бұрын

And both batteries were Duracell!

I had the same issue with Duracells from Costco. The Energizers I got off Amazon worked first try.

Thanks so much for this information! I’m one of those that went to Walgreens…. And spent a day or two going crazy!

THANK YOU!! This is exactly what happened to me. I read all the Apple Support comments, tried 4 different batteries (Duracell) from the pack and nothing worked. This video answered all my questions. Much appreciated!

Brilliant job gentlemen! I put a Duracell CR2032 in my Apple Air Tag and it would not work. After searching the web for solutions and finding lots of irrelevant info you guys gave me the answer. I am surprised this issue is not more visible given batteries like Duracell are popular. I'll go purchase some Panasonic batteries. Thank you.

@MrEcted

Жыл бұрын

Just wipe the bitter coating off, it worked for me. I used alcohol to clean it off and it started working perfectly after that.

I got to this vid because I was having the same problem. I alcohol swabbed the bitter coating off the Duracell and the battery worked.

@PayetteForward

2 жыл бұрын

Awesome!

Thank you because I tried Duracell and it didn’t work but Energizer does.

What to do if it’s obviously connected and drawing power from the battery, but no sound? Is there any solution besides taking it in for repair/buying a new one?

Design flaw? Apple: "You're holding it wrong!"

Managed to do it! It’s taken me absolutely 🤬 ages!!!

Hand sanitiser rubbed around a Duracell battery vigorously with paper towel worked a treat for me.

There is stipulation that the Bittercoating ones might not work- not ideal obviously but lined up with what you found.

It happened to me, i thought Duracell battery was bad, I returned the battery. Thanks for sharing.

Thank you for this! I was going crazy the past few days trying to figure out why my wife's Air Tag for her IDs wasn't connecting. I figured it was my iPhone upgrade, but the AirTag is tied to your Apple ID - NOT the device. I had used - Duracells - the Child Secure with Bitter Coating - and like these two gentlemen said - the battery only worked briefly when angled in. I've ordered Panasonics from Amazon....

@RonDevito

2 жыл бұрын

Follow-up to this: the Panasonic Lithiums I bought worked perfectly. No having to angle it in, then losing electrical contact anyway. My AirTag is working normally now.

@ReggieT

2 жыл бұрын

Just experienced the same thing. Got a refund for the Duracell's and ordered the Panasonic.

@PayetteForward

2 жыл бұрын

Yay!

@PayetteForward

2 жыл бұрын

So glad this video helped you. We made it a year ago and everyone's batteries are just now running out. :)

Funny, I just had the same issue and jump on KZread to see what I did wrong or if other people had the same problem. Bingo you video popped up and you explained the problem. I brought 1 battery from CVS. I was about to take it back and tell them this battery was bad. Guess that’s not the case. I put the old one back and it chirp like it was suppose to. I am going to try what someone on the comments mentioned and use a Q-top with the rubbing alcohol.

great info thanks

When my Duracell’s with the bitter coating wouldn’t work I tried the emery board solution and it worked perfectly. Simply hold the bottom side of the battery on a 45 degree angle and you can see where the bitter coating is. A few back and forth strokes all around the circumference with the emery board and your coated Duracell will work.

thank you, i thought i was going crazy for the last few days 😂

Yep! My Duracel’s didn’t work either! I thought the supplier sent fakes. Thank you for this vid.

@PayetteForward

2 жыл бұрын

I wonder if now that people's batteries are starting to run out, this video might actually get some traction. 🤣 Thanks for your comment, ByrdRun!

I worked around this issue by putting a small thin metal washer/spacer between the pin and the Duracell battery. Once the battery is in, and you hear the chime, put the cover back on without significantly moving the battery (so the connection is still good). It might take a little extra to turn the cover counterclockwise to lock, but it’s doable. Now my cat’s AirTag is working with the Duracell battery. :)

@aarrontaylor1222

Жыл бұрын

Tin foil disc would work as well

@dashtesla

Жыл бұрын

You can also chemically remove the coating with nail polish remover.

I am so glad I found this video! Had to install my first battery and my roomie gave me his extra Duracells. Nope. They didn't work. I then purchased Amazon Basic brand that did not work. I ordered the Panasonic batteries from Amazon today. Ugh.

The CR2032 Varta brand works with my airtag

“ …thanks guys - very helpful as always!” 👍🏻 - Tony [Anthony Aaron]

I tried surgical spirit thinking that's the same as rubbing alcohol. It didn't work. So I then tried a bit of spit in a cloth. 😮‍💨 That worked nicely on all 3 Airtags! Thanks guys for posting the video though, much appreciated.

I purchased an airtag to follow my pet. I have had the airtag for a month or so and have only just received the container. But I couldnt get a connection. I opened up the airtag and I had the panasonic battery. I thought it a bit off that it had run out so soon but I went and got a replacement - ironically enough it was a Duracell - and that did not work either. Then I found your website and found what you said about the Duracell. Then i went back and tried again with the Panasonic and eventually got it to make a noise when inserting it. To be honest i am dubious as to whether it will continue to work.

Its Duracell’s battery design flaw, not Apple 😇.

Thanks.

Thanks guys at least I know the tag is ok

This is why I subscribed to you! Thanks. :)

@PayetteForward

3 жыл бұрын

Wow, thanks!

Best Buy sells the Air Tags and they also sell batteries to go along with them - Insignia brand. So perhaps it’s not that you can only use Panasonic batteries with them but that you cannot use Duracells. And altho that’s still a major design flaw, at least it doesn’t restrict you as much. You just have to know that if you buy a brand other than Panasonic and they don’t work, that’s why. What I find annoying - and I think it’s a major design flaw - is the lack of a hole or a loop or something to use a keychain. Maybe you can stick them on things? I haven’t looked into that. But if you need to buy an expensive holder to make them functioning, that’s annoying. (There are cheap ones on Amazon, but still....) I’m still waiting for something really small that I can put on my husband‘s glasses because he loses them all the time. He takes them off to read and then he forgets where he left them.

Yep I got Duracell’s from Costco. Glad I found this video, annoyed AirTags don’t work with them

You guys are on top of things! Good job! This is one of my favorite channels!

@PayetteForward

2 жыл бұрын

You're one of our favorite people!

I found this out the hard way. Luckily, I found an Energizer CR 2032 and it worked. I almost considered dumping this AirTag out and replacing it with a Tile. I saved $28 for now.

Omg thank you!!! I bought two packs of Duracells I though I got a bad batch of Duracell batteries! I almost threw out my AirTag and my husband gave me his and I figured hey put a fresh battery

Hey ye it’s that ring that you can see on the negative side that coating that looks like a ring and should work

Bought the four pack of the bittrex Duracell cr2032s and mine worked right out the gate.

Looks to be the Duracell battery only due to the bitter ant coating. As stated, Panasonic works as well as Energizer.