How to write an email that will always be answered! | Guy Katz | TEDxZurich
Research shows that each of us gets up to 120 emails per day, but we only open 34% of them. By learning just a few basic methods, you can optimize your day and make sure your emails hit the spot, and maybe more importantly: even have fun while writing them.
Let’s spread the recipe of how to write awesome emails - Every character counts ;-) The Swiss would say I am Israeli, Israelis would say I am German; I guess I am a little bit of both, while also blended with a dash of Arab and a pint of American. First serving in the military as an officer, I have worked for governments, startups, non-profits, consulting companies, and giant companies.
Always on the lookout for the right bit of science mixed with practical tips, I now spend my days optimizing the magical recipe for being a father of two amazing boys, a Professor for International Management & Leadership, the owner of a business training company operating worldwide and teaching people how to fly airplanes. This talk was given at a TEDx event using the TED conference format but independently organized by a local community. Learn more at www.ted.com/tedx
Пікірлер: 172
Summary Five ingredients for making your email answerable 1 subject line : say what you want in the subject line 2 use emoji aka digital body language depending on situation 3 Be as brief as a tweet 4 Use the receiver's name 5 Don't misspell names thanks for sharing
@mobitelafonia6707
3 жыл бұрын
6. Use P.S. for the most important part of your email.
@lawlessandflawless7936
2 жыл бұрын
saved me 14 minutes thank you
@lordinquisitor6651
2 жыл бұрын
I even stuff emoji into work mails.
Thank you all for watching and your great feedback!
@ayushranjan1661
3 жыл бұрын
👍
Bear in mind for these golden rules prior to typing an email : 1. Subject line 2. Use ''digital body language!'' 3. Be as brief as a Tweet 4. Use receipt names in key moments 5. Use One more thing rule under the P.S. line
@Mohan-gf9nv
3 жыл бұрын
What's last point..? P.s. means?
@Mohan-gf9nv
3 жыл бұрын
Thanks for the summary by the way!😊
@Mohan-gf9nv
3 жыл бұрын
Under point 4.. Small addition... use any name relevant to the email...
@dcraexon134
3 жыл бұрын
Post or after script
@Mdlrtrombon
3 жыл бұрын
@@Mohan-gf9nv post scriptum
Companies that spam mails : *WRITE THAT DOWN WRITE THAT DOWN*
@mariavnicolas
3 жыл бұрын
😂😂😂
@TachyBunker
3 жыл бұрын
Ye right and then we'll just never open mail again 😅
This information is so needed in today’s society! The majority of emails I receive are terribly written. Thank you for informing us all how to do it properly. 👏🏼
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Ooo... excellent thoughts! 1. Say what you want in the subject line. 2. Digital body language = judicious use of emoji and gifs. 3. The Tweet principal = keep it to 140 or less... or call instead. 4. Use their name, spell it right. 5. Bake your email recipe (with above ingredients) to their tastes. 6. One more thing... put the most important thing in the PS and it will linger with the reader.
@070707SAM
3 жыл бұрын
Yes!
Third point too is to keep your email brief is basically saying people do not read books or write cursive anymore and are not as intelligent, curious or focused as they once were.
This one came when I really needed it...
@biedronPlayingGames
3 жыл бұрын
Same
@naphtalworesha
3 жыл бұрын
@@biedronPlayingGames whom are you trying to get a reply from? 😂😂
@asmrguidance8834
3 жыл бұрын
Same here!
@Biociety
3 жыл бұрын
Don't forget to personalized it based on their name and personality, don't copy paste the same email to all people
@naphtalworesha
3 жыл бұрын
@@Biociety Of course, I can't do that rookie mistake😂😂 But thank you for the reminder anyway.
Thank you, Guy, for honestly sharing your personal experiences. I agree with you, that there are personal situations that cannot be replaced my a mail. Your 5 key insights for better e-mail communication are very helpful. Thanks for this, and also for illustrating it practically with examples.
Very well done, Guy ! I ALWAYS get something out of your classes !
Although this is a necessity in the digital world out there, some people still do not put in efforts to learn the importance of it. Communication is key and in a work environment and especially during the pandemic, Emails play a vital role. Thank you, Guy. P.S - Good job :-)
Very interesting and helpful! Thank you Guy for this awesome talk ! 👏🏻👏🏻
OHHHH... THE SHADE TO HIS FORMER BOSS 🔥🔥🔥
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback - and yes, he made it all happen :)
Such an amazing talk full of truths! Thank you Guy for taking the time to share your experience
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Wonderful tips for those who want to build connection 🌱🌳
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Great. Thanks for giving me useful information and techniques 🤗
Great advice 😊 I like the PS tip. Until now I was always writing the most important things first, but this looks even more efficient! AND more friendly.
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks so much!
Looking forward to this!!!!
Hello Guy 🙂 Found your talk very helpful & will use this recipe now when I write my emails. Thank you!
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Interesting video....👍 Love it.❤️
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
I like the way you had the last say! 🥰
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Love it!
Wonderful
Thank you Guy and TED this was very valuable 👏 P.S. You rocked it 🌠
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
beautiful stage
awesome, thanks Guy!
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
I'll check this and let you know
@dcraexon134
3 жыл бұрын
Now we have the clues to communicate with the humans👽
Informative video
My goodness! I have been waiting for a response from my mail since this morning.
I prefer using the phone for some particular kind of tasks. To make appointments for example. People are flooded with e-mails nowadays. This way they have to act directly and it saves you a lot of time and ignorance.
Nice speech ☺️
Truth is when you know about real life experience and understanding you got answers
That was very useful. Thank you! :)
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Amazing video
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
thank you.
7. Read back your emails to yourself before sending, most of the time I pick up on bad grammar and typos. 8. Double check the recipiants email address before sending the email (especially from your address book) sometime I send my email to the wrong Mike.
Great advice🙂
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Best emails I recieved were from Elon during my time at Tesla. Short, straight to the point and ultra informative. No emojis, no trying to cause any emotional response, just useful information so that you understand where the company is going to head next.
Hmm... nice one, TED! I just noticed that you censor comments by deleting them. I wonder... what else?
OMG that is the most useful video that I watch👍👏
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Yes, spelling names is important. I always worry I will spell my student's or their parent's name wrong. I did get an email from a parent who in their angry spelled their OWN kids name wrong. Was hard to take that email as seriously.
Life is about creating and living experiences that are worth sharing. - Steve Jobs
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Can Someone be Nice enough to sum up the points of this great guy?
@nl1147
3 жыл бұрын
Watch from 11:20min
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Great Talk
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
The one thing I hate is when it takes 7 mails back and fourth to get an appointment or similar. Just imagine, how long and costly this would have been in the times of steamboats and riders... An email should be concise, but also anticipate potential issues. Also, I make important things bold (sparingly), so that those that skim through don't overlook a point of relevance.
Focus on small things and that make a big difference.
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
@captainjacksparrow5398
3 жыл бұрын
@@guykatz-theflyingprofessor865 it's my pleasure :)
Now a question, can we use these techniques when addressing someone senior to us?
@ishaangarg9288
3 жыл бұрын
Give it a go !
@guykatz-theflyingprofessor865
3 жыл бұрын
Absolutely!
@edi9892
3 жыл бұрын
Depends on the person. A good indicator is how he greats you and signs off his mails...
At work, I just CC their supervisor. Always get a response XD
@edi9892
3 жыл бұрын
That's a good one, but you really need to be careful with all the CC. A boss doesn't want 1000 CC where has nothing to do and you'll like even less writing something that the boss shouldn't know when replying to someone who has your boss in CC... Seriously, the latter can be a huge deal. I've seen it a few times that different departments play against each other!
His phone case and his trousers are the same shade. That’s all, goodbye.
@guykatz-theflyingprofessor865
3 жыл бұрын
EXACTLY!!! :-D
goood talk bro
So how can I apply these guidelines in my newsletter? Should I just drop it entirely because it's always longer than 140 characters? :(
@guykatz-theflyingprofessor865
3 жыл бұрын
No, put it as an attachment to an email instead ;)
What a nice dude
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
You forgot the most important point, the sender. If the sender”s email start with a junk name it usually ends up where it belongs 🙄
Thank u :)
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Good
*ty*
Even if the recipient has already passed away, always.
How do i get her to answer my dms?
what is the full form of PS?!
I forgot his name was Guy at one point and it just seemed strange he kept referring to people as Guy
@guykatz-theflyingprofessor865
3 жыл бұрын
It's good to be called "Guy" sometimes ;-)
hahahaha yes, when a teenager writes a full stop, they really are upset, can confirm
Şu altyazıları Türkçe olarak da çevirseniz keşke
@TheWorldReactsYT
2 жыл бұрын
But now I can
💚
💜💜💜💜
2 min gang yessir
Lets go ⛄⛄
👏🏽👏🏽👏🏽
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Hahah thé tedx that we will wait
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)
Wow
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching :)
اهلا
That feel when people need a ted talk by a man with a beard to tell them it's ok to use emojis
@GaasubaMeskhenet
3 жыл бұрын
I don't think I've ever seen a ted talk so clearly for boomers
@guykatz-theflyingprofessor865
3 жыл бұрын
@@GaasubaMeskhenet I am too young to be a boomer though...
Huh, so emails are still a thing i guess...
Hi
Forget the e-mail. What happened to that corporate guy!?
@guykatz-theflyingprofessor865
3 жыл бұрын
He died long ago MUHAHAHA
*Spam e-mail companies want to know your location*
1
For everyone who is reading this I hope you are happy and staying safe ❤️
Omg sick every 20 minutes for 20 hours. I thought I was dying. There really isn’t any comparison to an email.
@guykatz-theflyingprofessor865
3 жыл бұрын
Sorry you had to go through that, I was just making a point :)
I've stopped talking to my father because even his emails give me panic attacks
PS: you've got 14 days to pay up or I'll break your nico nico kneecaps (followed by the Kawaii anime girl gif)
💔💔❤❤❤❤❤❤❤❤❤❤❤❤
I will write an email to the Bill Gates using your methods. Wait, do I have his email address??
@collettlitchard7690
3 жыл бұрын
🤣
@marikaserasini2315
3 жыл бұрын
Lol
Actually People make mistaks
If you put a gif in an e-mail or a presentation I immediately think less of you. Don't.
@guykatz-theflyingprofessor865
3 жыл бұрын
I said it's extreme...
One more time proved that 90% Bosses are Ideot 🤣😀
Not a good start
IDF? way to go for the moral high ground.
@guykatz-theflyingprofessor865
3 жыл бұрын
Or sometimes you just have to serve your country and make the best out of it!
@BunderChowed
3 жыл бұрын
@@guykatz-theflyingprofessor865 …under a right wing government.
Could get to the point a lot faster.
i can't he sounds like kermit the frog
@guykatz-theflyingprofessor865
3 жыл бұрын
🐸
Number 1 tip: DO NOT FUCKIN WRITE COVID IN EMAIL
🐋
My ted talk just hit 10,000,000 views. Thank you all fr❤️❤️❤️❤️❤️❤️
@diegoborlini6840
3 жыл бұрын
Which one?
Nah. Email died years ago with the new multitasking needed in business.
“My Father is not having any job" “I want to do something for my Father". “But KZread is not giving me subscriber views". “Ya I am worse than others......😂😂😂"
You are telling with proud that you have trained the solider of israel. Do you not feeling shame?
He lost me when he said he trained Israeli soldiers. Idk man.... Something about a genocidal, colonialism, apartheid state is just off!
@guykatz-theflyingprofessor865
3 жыл бұрын
Or just having to serve. and making the best out of it :)
This is helpful. However, I can't help being concerned that this is yet another step in dumbing people down for the sake of capitalism.
These tedx talks are getting worse and worse lately.
Love it!
@guykatz-theflyingprofessor865
3 жыл бұрын
Thanks for watching and the beautiful feedback :)