I have used your app for a few years now and really like it. My mum died last year and I now have all her family albums, which I am going to be scanning in and sharing with the rest of the family. This tutorial has made the job a lot easier, so many thanks and keep up the great work.

@NicoleFromPhotomyne

11 ай бұрын

That is amazing to hear- thank you so much for your kind comment! We are so happy you chose our app for your scanning journey :)

I love that it crops and colour corrects, what a time saver. I can't wait to check the app out.

Thank you. I’m new to the app and appreciate you sharing what it can do - which is more than I realised!

@BeautifulEssentialsApps-kj9ns

27 күн бұрын

Thank you for your comment!

Great advice. I work in a museum with many photos pasted on old album pages. This was a challenge for me to digitally archive them all.

@Photomyne

24 күн бұрын

Thank you so much for letting us know! We would love to hear about your scanning journey. Please contact us at support@photomyne.com

I have just finished snapshots from 6 albumS - more than 1500 pics. My primary challenge was the fact that my pics were fixed in the albums in plastic sleeves which caused my scan device (iphone) to be reflected when I scanned. If your pics are glue mounted in albums then there will less reflection in you scanning tool. This app is very convenient as it adjusts focus and offers auto adjustment of color and clarity of your pics after scanning, I have ordered a clicker so I can activate my scanner without pressing the "shoot" button on my iphone.

@Photomyne

Ай бұрын

Thank you for your comment. We are so glad you chose Photomyne for your scanning journey. Feel free to reach out to us at support@photomyne.com and we will gladly assist in getting the best scanning results.

What happens if my album has 6 or more photos per page. You said we can only do 3 at a time. How do I achieve having 3, without removing the other 3 from that album page?

@Photomyne

Жыл бұрын

Hi there, you can scan more photos at once. However, the more photos you scanned at once, the lower the resolution is. When you scan 3 photos at a time you can expect 2-3MP, and up to 9MP when you scan one photos a a time. You may see all the details here: shorturl.at/ozFIX

Don't forget to link your products ;)

I love your product. However, I have one problem that I hope you can help me with. My father was in the British paratroops during WWII and therefore all his photographs are in black and white. He wore the famous red beret, which was actually maroon. On some photographs I colourise the beret comes out correctly, that is maroon and on others it comes out a grey/blue colour which is incorrect. The same applies in some full uniform photographs where his unform is actually brown but comes out as blue, which is the colour of an R.A.F. uniform. Is there anything that can be done to correct this?

@NicoleFromPhotomyne

Жыл бұрын

Hi, we are so sorry to hear that! Please note that this is not a person, but a computer algorithm trained on millions of b&w photos. To colorize a photo, the algorithm breaks the scene down into familiar elements(sky, plants, people, etc), and assigns each element with appropriate colors. Obviously, more complex scenes increase the chance to get at least some of the elements wrong.

Do all of the notes you make on the photos transfer with the photos to Google photos? Or when they are downloaded to my computer to save on an external hard drive.

@abeare9616

Ай бұрын

To my frustration I found that when you send to Google photos it ignores the albums and sticks all the photos in one "Photomyne" album. Not sure about the captions.

Can you correct a photo once it is scanned, i.e. a flash bulb in the photo, flaws in the photo? thx, Jane

@Photomyne

6 ай бұрын

Photomyne is designed to sharpen, colorize and enhance your photos. It does not remove objects or flaws in the photo- it can perhaps minimize it.

What does the Photomye app do if you have to purchase Colorize and slidescan separately?

@Photomyne

Жыл бұрын

Hi, Now you can scan all your images - photos, slides, negatives - with Photomyne :) You just need to change the scanning mode. Feel free to reach out to support@photomyne.com if you have questions.

Does the quality of the scan depend on the camera on your phone? thx, Jane

@Photomyne

6 ай бұрын

The final resolution of the photos you scan with Photomyne’s photo scanner app depends on two main factors: #1 The number of photos you take in a single shot (the distance of the phone camera from photos at the time of scanning). #2 The camera quality (megapixel specs) of the device you are using. Feel free to get in touch with support@photomyne.com so we can assist you to get the best photo resolution possible. You can get more information on our website - www.photomyne.com

For highest resolution, I'm scanning one photo at a time and getting as close as possible so the photo fills the entire frame. The downside is when scanning glossy prints, the final image has a reflection of the phone in it (more so on photos with dark areas). Suggestions for eliminating this issue? Glare removal does not remove the reflection.

@wendymoore3698

10 ай бұрын

I have same issue. Using Samsung phone. Solutions?

@Photomyne

6 ай бұрын

Here are some tips to avoid glare: Light angles - Try changing the lighting angles, and possibly the location where you work. Have light sources to the left and/or right. Avoid having the light source behind or front of you, or above the photographs. ​ Time of day - Most of our users report that natural morning light works best for them. Avoid having direct sunlight on the photos you’re scanning. ​ Avoid artificial lighting if possible - bright lamp lights usually cause glare. Try using either natural light from a nearby window, or use a lamp with softer light - again, not directly projecting onto the photos you’re scanning. ​ Use a photo tent to diffuse light sources, soften shadows and reduce glares. The scanning process takes a bit of trial and error, but with a little bit of patience you’ll find the right combination that works best for you.

I've tried the app and was initially happy and excited since it's really quick and I did a load of photos in minutes. However, as soon as I looked at the images I was disappointed with the quality. The sharpening is awful and some of the images made the people in them look terrible. Plus, where ever I tried I found it really difficult to avoid reflections from the phone. The results were awful next to using my old Epson printer/scanner. I am wondering. Can Photomyne be attached to a proper scanner? and can I reduce the sharpening?

@Photomyne

Ай бұрын

We are so sorry to hear about your experience! Please reach out to us at support@photomyne.com and we will gladly assist you in getting the best scanning results!

What if you want to print the photo you've scanned and frame it? How do you do that? thx, jane

@Photomyne

6 ай бұрын

You can save it to your PC and then print it :)

Honest question: is the quality as best as professional scanners ?

@Photomyne

6 ай бұрын

Yes it is :) If scanned properly, the resolution quality would be about 2 MP. And with the external macro lens, the resulting scans should be about 6 megapixels per slide. The final resolution of the photos you scan with Photomyne’s photo scanner app depends on two main factors: #1 The number of photos you take in a single shot (the distance of the phone camera from photos at the time of scanning). #2 The camera quality (megapixel specs) of the device you are using. Feel free to get in touch with support@photomyne.com so we can assist you to get the best photo resolution possible. You can get more information on our website - www.photomyne.com

I have a Photomyne membership and have used it for a couple of years. However, it doesn't have all the features you show on this video. Is the voice, slide mode, negatives.... etc only available for iphone. I have Samsung.

@sandramckinzie3293

Жыл бұрын

Me neither. Photomyne, how can we get those features?

@Photomyne

Жыл бұрын

Currently these features are only for iOS, however stay tuned! Scanning for slides and negatives (and more) will be coming to Android very soon.

@wendymoore3698

10 ай бұрын

Any update on when these features will be available for Android?@@Photomyne

If we don't have good natural lighting is there a daylight simulating lamp you recommend?

@Photomyne

6 ай бұрын

We offer a light pad for scanning slides and negative son our Amazon store :) or you could use our free backlight on our website Photomyne.com

can you store the pictures on a thumb drive?

@Photomyne

5 ай бұрын

Yes you can! You can save your scans to your PC and camera roll :)

How do I login on to my account on my desk top computer? I am logged in on my phone but, I do not see a place to login on your website from my computer.

@Photomyne

6 ай бұрын

Please reach out from within the app - 3 bars > help & support > - contact us so we can assist.

My home burnt to the ground lost most of my photos but a couple of them were partially burned. Is there any way to fix them?

@Photomyne

6 күн бұрын

Thank you for reaching out to us. Photomyne sharpens, enhances and colorizes your scans- it does not fix burns and tears.

Was hoping video would address setting up a family tree and then how to share or print it.

@Photomyne

Жыл бұрын

Hi there, you can check out our FAQ page - photomyne.com/faq -, or reach out to support@photomyne.com. We'll be glad to assist.

After creating slideshow, how can the "Memories I scanned " be removed ?

@Photomyne

4 ай бұрын

Please reach out to us at support@photomyne.com and we will gladly assist

Can the pictures be saved to iPhoto?

@Photomyne

6 ай бұрын

Yes they can :) Please reach out to us at support@photomyne.com and we will gladly assist.

Can you label the photos

@Photomyne

Жыл бұрын

Hey, Yes, you can add details to the photos, and albums, face tag, and much more.

Scans three documents. Tried to mail them to a second party. The quality of the documents were very blurry and unacceptable for intended purpose. Cancelled the trial. If the scans were clear and sharp i would have subscribed to the service.

I cannot get the phone holder get close enough to slide

@Photomyne

Ай бұрын

Please reach out to us at support@photomyne.com and we will gladly assist!

can i get photomyne on my desktop

@Photomyne

22 күн бұрын

Thank you for your comment! We offer a portal web access for our subscribers! :) Feel free to reach out to us at support@photomyne.com and we will gladly assist.

How about storage limits on app

@Photomyne

3 ай бұрын

You can use Photomyne to store all your scan :)

You didn't say how to send them to my computer.

@Photomyne

4 ай бұрын

Please reach out to us at support@photomyne.com and we will gladly assist.

so a fancy google photos but paid

@Photomyne

Жыл бұрын

Hi, The app automatically crops, rotates, and enhances the photos. You can also digitize your negatives and slides.

@S_67F

10 ай бұрын

@@Photomyne I'm worried about filling up my phone's memory with pics. How does the app hold pictures to avoid that?

Your video has nothing about focusing.

@Photomyne

Ай бұрын

Please reach out to us at support@photomyne.com and we will gladly assist!

No thank you $40.00 a year, lol

@Photomyne

Ай бұрын

Thank you for reaching out to us. We offer different plans and we are sure you will find a plan that will fit your needs. You can also use the app for free while watching ads. Feel free to reach out to us at support@photomyne.com and we will gladly assist.

Can someone I shared an album. reshare. to someone else. thanks

@Photomyne

17 күн бұрын

Please reach out to us at support@photomyne.com and we will gladly assist!