How to upgrade your ez-link card for SimplyGo’s platform

UPDATE: On Jan 22, the Land Transport Authority said it will be extending the existing card-based ticketing (CBT) system beyond June 1, to operate on the SimplyGo platform. It means adult commuters will still have the option of using their ez-link and Nets FlashPay cards on public transport. READ MORE: str.sg/E2Gi
If they wish, commuters who have bought SimplyGo cards or converted their ez-link cards to SimplyGo from Jan 9 can exchange their cards to a CBT ez-link card for free.
From June 1, passengers will not be able to use older ez-link cards that are not on the SimplyGo platform or Nets FlashPay cards to pay for their fares on public buses and trains. READ MORE: str.sg/6QmP
The phasing out of the 2 types of payment modes will not affect passengers using concession cards, including seniors and students.
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Пікірлер: 101

  • @straitstimesonline
    @straitstimesonline5 ай бұрын

    UPDATE: On Jan 22, the Land Transport Authority said it will be extending the existing card-based ticketing (CBT) system beyond June 1, to operate on the SimplyGo platform. It means adult commuters will still have the option of using their ez-link and Nets FlashPay cards on public transport. READ MORE: str.sg/E2Gi If they wish, commuters who have bought SimplyGo cards or converted their ez-link cards to SimplyGo from Jan 9 can exchange their cards to a CBT ez-link card free of charge.

  • @mangkali08
    @mangkali085 ай бұрын

    This is not Upgrade. Just the authorities forcing blindfolds onto commuters so they will not know that they had been overcharged.

  • @moonlifeonearth

    @moonlifeonearth

    5 ай бұрын

    Government bad created problems, to rob savings, spoilt our eyes snd gave us stressful life.

  • @SleepyOx2023

    @SleepyOx2023

    5 ай бұрын

    I once ate at Newton hawker center and was overcharged for food because they didn't display the price on the menu. They said I can't prove it and it is too expensive to pursue the matter. I doubt the system designers were trying to be touting ah longs, but the result is the same. But that's not the only issue. When you try to cancel a trip the service employees at the counters cannot reverse a simplygo or credit card charge. You have to call your bank. And it is impossible to deal with since banks will put you on hold for hours and their "service policies" make it impossible to reverse a trip that you did not make. Have you tried to call a call center lately??? And for pursuing a dollar, which to me is worth a lot, but maybe not to the system designers, must be more frustrating to those who has less income. The system features do not fit the requirement and does not allow the required use case features of its predecessor. Visa/Mastercard is shortchanged the public this way, don't allow them to take advantage.

  • @NazriBuang-w9v

    @NazriBuang-w9v

    Күн бұрын

    Lies again? Earn Cash Ezlink Card

  • @ltll612
    @ltll6125 ай бұрын

    Why change something that is useful and lets you see the fare in a clear and timely manner whenever you tap to another that doesn't readily shows the fare? I thought user convenience, timeliness and transparency of fare charged could be viewed as fairness to both parties. Shouldn't the first considerations when designing the new system be from the average commuter's perspective? Who wouldn't prefer to clearly and immediately see how much the transport fare is on the machine we are tapping?

  • @katong1953

    @katong1953

    5 ай бұрын

    @ltll. I totally agree with you. Previously, I could see the balance with my old card each time I exited. So if the balance was too low, I would top up. After I changed to Simply Go, I couĺdn't see the balance with my card when I exited. I have been caught with balance too low several times The "progress" with the Simply Go card is no progress at at! SMRT may say we could download their app and checkbusing our phone. Why take so many steps to check when we could automatically be informed each time we exited? This is making us use our phone unnecessarily. SMRT's IT people have a "proper channel" mentality. If you want to know anything, the "proper channel" is the app. Otherwise, no service. This is stupid. The "proper channel" mentality causes us not to maximize opportunities. Everything "proper channel".

  • @katong1953

    @katong1953

    5 ай бұрын

    I regret changing to Simpky Go. SMRT should allow us to change back to the old EZ link card.

  • @moonlifeonearth

    @moonlifeonearth

    5 ай бұрын

    Government bad created problems, to rob savings, spoilt our eyes snd gave us stress.

  • @SleepyOx2023

    @SleepyOx2023

    5 ай бұрын

    The problem with credit card charges is they do not give the freedom for the service counters to cancel your trip either. This feature is very important for people who entered the wrong gates, have emergencies, etc, otherwise you'll be forced to pay visa/mastercard/bank the entrance fee you did not use EZlink enables the freedom of human interaction and having the people on the ground makenpeople decisions, instead of forcing everyone to enrich visa/Mastercard further. Say no to monopolies who force an impersonal, poorly-featured, non-human controllable system for public transport. Allow human to human decision-making to shine and cover missed use cases that are ignored by the system designers. Allow more decentralised control of the system, especially refunds for simplygo, the way ezlink allows refunds and trip cancellations for reasons outside the expectations of the decision makers who are far from the situation on the ground.

  • @NazriB

    @NazriB

    4 ай бұрын

    Lies again? Different Countries Every Location

  • @bugsy007
    @bugsy0075 ай бұрын

    Before using a top up machine, do note that it will take about 8 mins for the EZcard to be converted to SimplyGo.

  • @agymayachelonia8381

    @agymayachelonia8381

    5 ай бұрын

    I tried 3 times but it didn't work😢

  • @naramoon2745

    @naramoon2745

    5 ай бұрын

    Yes. Not 1 minute as indicated.

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    They can simply go fkthemselves.

  • @wumao6797
    @wumao67975 ай бұрын

    Heard from staff if change to the new system cannot see the remainder value from the card unlike the current card can see the value everytime you tap out/in.

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    This is why they want the new system. That tells you everything about these scumbags.

  • @Tony.L9793

    @Tony.L9793

    5 ай бұрын

    If you are in a hurry then when taking bus suddenly see the value not enough will be so frustrating

  • @yanggongzi

    @yanggongzi

    5 ай бұрын

    Problematic to the user!

  • @SleepyOx2023

    @SleepyOx2023

    5 ай бұрын

    And worse you cannot reverse your trip if you entered the wrong gate.

  • @sleepy_dobe
    @sleepy_dobe5 ай бұрын

    1.5million is still a lot. Forcing these commuters to transition to the SimplyGo cards may not be that simple nor straightforward for some of them. Why the current system remain the way it is? Everything needed is already there. There's no more new infrastructure costs, and sunk-in costs should have already been recouped by now.

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    Because they can earn more with this system.

  • @keffinsg

    @keffinsg

    5 ай бұрын

    Exactly. They should just allow the existing system to expire naturally. Afterall, all EZ Link cards have stated expiry dates. I find the coercive attitude quite off-putting.

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    @@keffinsg Dictators force their ideas on the people.

  • @hockchweeong9883

    @hockchweeong9883

    5 ай бұрын

    ​@keffinsg I Am A Senior Citizen Holding A Senior Card Which Expired. Approached Transit Link Ticketing Office At Yishun MRT And Was Asked To Either Go To Ang Mio Kio Bus Interchange Office For Assistance Or Their Braddell Road Office. I Walk With A Limp. Why Cannot They Just Mail US The New Card To Activate At Any Ticketing Station ??

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    @@keffinsg Actions of dictators.

  • @androidaccount7743
    @androidaccount77435 ай бұрын

    What shite is this, forcing the people to adopt a system that doesn't display fee deduction to commuters on the spot, deducts more than it should and charges fees for top ups. This is why they want this system.

  • @wc2671
    @wc26715 ай бұрын

    😂no fare display on tap out. Very hard to know fare got increased or decreased anot leh.

  • @Tony.L9793

    @Tony.L9793

    5 ай бұрын

    Their main target is not to let us know the fare trips, if overcharged we also dont know

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    @@Tony.L9793 Ya because they know people won't have the time or find it too troublesome to check and claim for refunds. Very evil and greedy.

  • @brendanontrainslol
    @brendanontrainslol6 ай бұрын

    why? just why?...

  • @EeustaceE
    @EeustaceE5 ай бұрын

    The person who suggested this got promoted 😅

  • @Wk98asP23

    @Wk98asP23

    2 ай бұрын

    The person who suggested takes public transport ???

  • @evilcicada
    @evilcicada5 ай бұрын

    Thank you for bring Singapore back to Stone Age

  • @kelvfox5415
    @kelvfox54155 ай бұрын

    Likely, A good way for the government to track your daily transportation activities and learn morw about your whereabouts. 😂 These days all is about tracing people. Soon the erp systems also tracing. Thats my personal intake.

  • @BlueMilkTea443
    @BlueMilkTea4436 ай бұрын

    Making life hard.. the list goes on..

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    That should be PAP's motto, Making Life Hard. People should all remember this.

  • @SpeechLess-mz8gj
    @SpeechLess-mz8gj5 ай бұрын

    What exactly are you trying to do with Simply go? Where do you want the aging population to go. What with the people happy they don't comment? Who is going to go door to door to teach the elders who live alone? The minister? This isn't worse than an upgrade. Why would you change something elderly friendly to this The elderly were there to support the nation when Singapore was still developing

  • @Buttercookies0
    @Buttercookies06 ай бұрын

    So the seniors are exempted from this upgrading?

  • @matreen427

    @matreen427

    5 ай бұрын

    only those using concession cards

  • @melcrz7962
    @melcrz79626 ай бұрын

    another forced system. Not able to see the value after tapping the card. Why need to download app? Why are it harder. With other cards once you tap at the fare gate you can see the value. But with simply go need to have app???? Nonsense

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    It's what they want, to earn more. Don't forget that this system seems to "wrongly" charge commuters more too.

  • @wc2671

    @wc2671

    5 ай бұрын

    Won't see won't angry if fare up la.

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    @@wc2671 They want commuters to practice out of sight out of mind so they can keep increasing fares and their profits. One of the many greedy reasons for forcing this change.

  • @David-dq4xn

    @David-dq4xn

    5 ай бұрын

    A very big stupid nonsense and why everything's have to be APP control????

  • @projacques07

    @projacques07

    5 ай бұрын

    Forcing the population to use the app just to check balance. The real question is, what is the app real secret motives?

  • @jackyow80
    @jackyow805 ай бұрын

    always try to act smart, things can be done easily, don want . good job man in white

  • @Tony.L9793
    @Tony.L97935 ай бұрын

    so ma fun, have to download app to phone to see fares whether overcharged, i rather check the fare trip how much i pay on buses, as taking buses love to overcharge the trips

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    Seems like that's their intention, to make it hard for you to know if and when you've been overcharged. They will in turn earn more.

  • @Tony.L9793

    @Tony.L9793

    5 ай бұрын

    @@androidaccount7743 they love to cheat us but we cannot cheat them, how despicable they are

  • @yanggongzi

    @yanggongzi

    5 ай бұрын

    A downgrade system!

  • @paparoti4006
    @paparoti40066 ай бұрын

    Gonna be like touch n go card. All the stored value cannot take out.

  • @moonlifeonearth
    @moonlifeonearth5 ай бұрын

    Singapore created complicated systems. Got a transport cards can travel any things, Bus, train, taxi, boat?

  • @muhammadkhir3130
    @muhammadkhir31305 ай бұрын

    We pay more, we do the checking, we do the topping up, we get compact more like sardines. Technology is advancing, but the implementation is going backwards.

  • @projacques07

    @projacques07

    5 ай бұрын

    SimplyBackwards

  • @user-nt6fn9zw6f
    @user-nt6fn9zw6f6 ай бұрын

    The people said they choose the pap party but only getting more and more sufferings and problems.

  • @lovetoact
    @lovetoact5 ай бұрын

    Basically also to force you to download whatever creepy app/s they want you to. If you want a bit of fake convenience (i.e know how much you have left quickly) you will do so 🤷‍♂️

  • @onglayyan9996
    @onglayyan99965 ай бұрын

    Yap...Just several days ago, got announcement for the public transportation's fare card must have the simply go logo, just exceptional from those who have the concession card with photos. However, Singapore wants to upgrade the digitalization towards the public transportation fare card also has its con: simply go card when tapping, doesn't shown any balance remaining, hence should need to be do some analysis in this system before make announcement to the commuters.😮😔

  • @marinermaster7834
    @marinermaster78345 ай бұрын

    The new issuevis ,can the simplyGo card be used as vehicles IU to usevin ERP toll and ERP parkings ? If cannot then our system is really 3rd world compare to My TNG & HK one card for all. My so messy ?

  • @elizabethlau5152
    @elizabethlau51525 ай бұрын

    As a tourist, i bought 2 ezlink cards. Thought it will be convenient for future visits. Still have balances in them. Is there an expiry date? Can i still get my money back when i next visit Singapore?

  • @AbdElHmyd
    @AbdElHmyd5 ай бұрын

    It's 1.5mil, not 15k users

  • @user-lh6cp7oi7f
    @user-lh6cp7oi7f5 ай бұрын

    I want to convert my Senior Card out of SimplyGo which came with SimplyGo programming, I didn't opt for upgrade or whatsoever.

  • @sktan784
    @sktan7845 ай бұрын

    An upgrade means an improvement. What's up with the card reader display showing Simply Go rather than the amount available left. Why so secretive?

  • @mirkostoll5234
    @mirkostoll52345 ай бұрын

    yeah thanks, giving us an 'upgrade' that doesn't let you know how much credit is left on your card or what the journey cost. who thought of this 'upgrade"? a pencil pusher?

  • @martinmisty866
    @martinmisty8666 ай бұрын

    The breaking news yesterday has to be S. Iswaran, the Transport Minister who is currently assisting the investigation by the Corrupt Practices Investigation Bureau (CPIB) and “has been instructed to take a leave of absence by PM Lee”.

  • @sgfuture7114

    @sgfuture7114

    6 ай бұрын

    This news is long long time ago... You dreaming or what? 😅

  • @Tony.L9793

    @Tony.L9793

    5 ай бұрын

    That fellow gone case, now then you know it😂

  • @kevinchoy5385

    @kevinchoy5385

    5 ай бұрын

    I thought the question should be if he should still be fully paid when he is under investigation for the period forward.

  • @lollipolli73
    @lollipolli735 ай бұрын

    The worst thing to do. This Simply GO is an idea by some SOBs. You can’t see the balance and that this card has a minimum balance. Seriously it SOBs who got this idea.

  • @sunggao6848

    @sunggao6848

    5 ай бұрын

    SimplyGo bang the wall

  • @androidaccount7743

    @androidaccount7743

    5 ай бұрын

    It is by design, they don't want commuters to see the fee deduction and balance.

  • @edmwftw3930
    @edmwftw39305 ай бұрын

    How about my Passion Card with Ezlink function? Can no longer be used and also cannot upgrade since there is not such thing as Passion Card with SimplyGo platform, LOL. WTF is happening? Can pls sack those JiakLiaoBees at LTA for screwing all this nonsense big time?

  • @Wk98asP23
    @Wk98asP232 ай бұрын

    This is such a waste of tax payers money for “upgrade”, and making lives so much more complicated ! My primary school kid card is faulty , I can’t check the available amount online ! He has no idea of how much is in his card , until he is stuck at the gantry ! BRING BACK THE OLD SYSTEM !

  • @AxelRaffasya
    @AxelRaffasya6 ай бұрын

    Ok

  • @user-nt6fn9zw6f
    @user-nt6fn9zw6f6 ай бұрын

    important is singapore had changed to a multi-nation country (multi-nation-singapore)so even with the saf soldiers also no use, it's the pap party mistakes and there's no way to u-turn back.

  • @martinmisty866
    @martinmisty8666 ай бұрын

    Should PM Lee blame the bad advice given to him by his pool of advisers on the use of money politics to entice mediocre to join his 4G PAP, or should he blame himself for his own failure?

  • @boyah5316
    @boyah53165 ай бұрын

    Upgrade to downgrade. A system that cannot meet the minimum expectation of the vast commuters. Failed to listen

  • @EricScorpion65
    @EricScorpion655 ай бұрын

    App for this, App for that... App for every damn thing. How much phone memory does future phones need for all these crap Apps. This so call 'upgrade' not affecting concession cards which means they are still under the Ez-link system & will show card balances. So the question... isn't the old system still concealed in the 'upgraded' system?

  • @tonykwok9763
    @tonykwok97635 ай бұрын

    SCAMMERS WILL HAVE COFFEE WITH CPIB

  • @jasonlai1892
    @jasonlai18925 ай бұрын

    Simply Go also want to fight after news released for one day. Singapore really so kiasu ???

  • @tonykwok9763
    @tonykwok97635 ай бұрын

    JUST INCREASE MRT FARES.....BUS FARES.....DAMN💩💩💩💩💩

  • @martinmisty866
    @martinmisty8666 ай бұрын

    Is this the beginning of the end for the PAP? What if we are to include all the extramarital affairs of the PAP parliamentarians and the perceived corruption and emerging scandals at the institutional level of our public institutions, agencies and statutory boards?

  • @megadisc1982
    @megadisc19825 ай бұрын

    thanks government

  • @naramoon2745

    @naramoon2745

    5 ай бұрын

    For what? Sucking citizens blood😢?

  • @dachee
    @dachee5 ай бұрын

    In my opinion, a team of incompetent people with poor performance delivering an incomplete task that do not care about customers' need.