How To: Update Smart Car 453 TomTom Media System

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In This Video We Explain From Start To Finish How To Update The Smart 453 TomTom Media-System To The Latest Version.
So over on the Smart 453 Forum, in the link below it came up time and time again about how to update the system from start to finish.
Forum: / smart453forum
In the latest version at time of upload (V11.343) it has cured an annoying bug with the Bluetooth Media. Previously when you had been listening to an app such as Spotify and got out the car, when you got back in it would revert to FM or USB and not the original source of Bluetooth Media!!!
Here is the link to the TomTom Smart Media Connect App:
www.tomtom.com/en_gb/in-dash-...
NB*
I did notice when updating the firmware and the maps that I was getting "No Map Found" on the screen. I resolved this issue by re-installing the maps onto the SD card (Through the Smart Media Connect) and choosing a reduced map size!
NB**
Please follow this guide at your own risk. It's just to show you the process from Start to Finish. We cannot be held responsible or liable if anything goes wrong. If you don't feel confident in doing this, you should contact your dealer.

Пікірлер: 70

  • @misterg3874
    @misterg38745 жыл бұрын

    OMG... I didn't know you can update the system yourself! I bought a second hand 453 cabriolet last summer and screamed, yelled and cursed at the Smart Media System the past 6 months - sometimes really intimidating my passengers - because of the freaking radio bug. With your guide I updated the system last night and now BT reconnects itself after restarting the engine as it should be. Thanks a lot!!! I'm now waiting for a OBD2 II device to make the switch to Android Auto completely, as you've shown in another Video. I really appreciate your efforts!

  • @handers17
    @handers174 жыл бұрын

    Absolute top draw, bought a 2016 Smart for Two yesterday from Marshalls of Bolton, seems like the update was missed from the check list before handover, anyways thanks to you sorted myself.

  • @marciorocha1009
    @marciorocha10094 жыл бұрын

    Thanks for this excellent tuto. It solved (as well) the problem with the clock. Before I was unable to set up the hour as it was 2 hours late. I had 11.341 version (background blue) now I have 11.346 version (backgroun green). Keep up the good work. Cheers (from Paris)👍👍

  • @marciorocha1009

    @marciorocha1009

    4 жыл бұрын

    My car is a Smart ForTwo Orange twinamic 1.0 71 automatic 2015

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    4 жыл бұрын

    Great - Glad it helped you out!

  • @ffhjvbuydb78eb

    @ffhjvbuydb78eb

    3 жыл бұрын

    So you have to update to get the clock to work? I currently can't set my clock and it is an hour off

  • @classe1ainfermieristicamos490
    @classe1ainfermieristicamos4906 жыл бұрын

    the following message appears on the screen: connect the device directly to the computer using the supplied USB cable. but if I have the sd card which cable and which device should I connect?

  • @kazuya14
    @kazuya146 жыл бұрын

    thank you very much. very helpful !

  • @automobilesmonaco6884
    @automobilesmonaco68845 жыл бұрын

    Hi guys, does the Speed camera function still work on your system. I updated my maps last week via Smart media to fix the GPS problem and the speed camera's vanished. I mentioned this to Mercedes during my 453 service a few days later and they say TOMTOM removed the option due to some new EU law making it illegal to show speed cameras. I passed this on to TOMTOM and they said Mercedes are basically talking shyte and that it was Merc who asked for it to be removed. Have you heard anything on this? Cheers

  • @netzwerk675
    @netzwerk6756 жыл бұрын

    Nice HowTo! Thank you!! Bye the way, I noticed that in the Home Screen settings, you have 4 selection options(1,3,4,5) but mine has only 2 (1,4). Can I create new ones or install them on mine as well?

  • @vincenzocacciapuoti7990
    @vincenzocacciapuoti79906 жыл бұрын

    there is a bit of problem, the system tell that i need the tomtom device mobile, but i have a SD card how i can connect it?

  • @richardjones6805
    @richardjones68055 жыл бұрын

    Great easy to follow video, but after having to reboot my Smart media system my sat nav says no maps found as it appears to have wiped SD card? Is it ruined now so I have to buy another?? Thanks for any advise.

  • @joeyhilliard3037
    @joeyhilliard30373 жыл бұрын

    I can see on your's the SD card doesn't have enough space (3:29) for the size of the updates you put on it. I assume this isnt an issue as the update just removes the old version form the card? My SD card has a similiar amount of free space as yours. Thanks

  • @SpockyFidodido
    @SpockyFidodido3 жыл бұрын

    For anyone that didn't see the SD card, perhaps the smart car is used from car2go, it was cover by a plastic plate on top of the USB/ AUX port.

  • @ebonybennion8782
    @ebonybennion87825 жыл бұрын

    how do i add the smart car device to the smart media connect?

  • @stephmorris5808
    @stephmorris58083 жыл бұрын

    Do you have to scribe to tomtom to be able to get updates for your smart tomtom? And I noticed that your screen on your tomtom has a camera and some others things. Is that apart of an upgrade? Thanks

  • @GoodmanFactory
    @GoodmanFactory2 жыл бұрын

    Thank you sir

  • @gambo47
    @gambo474 жыл бұрын

    Watched the video having just bought a used fortwo (2017), no SD card...but cannot find on Smart site or TomTom site how to find the serial number OR to register the smart media device...not had the car 1 day and already hacked off

  • @classe1ainfermieristicamos490
    @classe1ainfermieristicamos4906 жыл бұрын

    why when I connect the sd card tells me that I have to connect the device? How can I solve?

  • @gianlucagiobbi5200
    @gianlucagiobbi52004 жыл бұрын

    Hi anyone knows how to install glo speed cameras on SMART 453 cars with the tools? I have it but I can't transfer them to the sd card with the smart tools. Regards

  • @4wh3lz
    @4wh3lz3 жыл бұрын

    Nice useful guide. I have a question if anyone is able to answer it. I recently purchased a former Car2Go rental and have no idea how to remove the Car2Go software. It locks half the applications and it's annoying. Any help would be appreciated. Thank you.

  • @ar0nis
    @ar0nis4 жыл бұрын

    bro after updated mine status is still disconnected...what can i do to make it connected again

  • @protokulture
    @protokulture6 жыл бұрын

    Nice. Thank you, does Apple Carplay work with this model?

  • @juliepaget-chapman820
    @juliepaget-chapman8204 жыл бұрын

    Hi has anyone been able to change the clock/time? My button is greyed out

  • @kelvinchan2430
    @kelvinchan24305 жыл бұрын

    My smart with the Smart Media System somehow didn't come with the SD card. Is that a special card? Or will any SD card do it?

  • @charlottecoles2413

    @charlottecoles2413

    2 жыл бұрын

    Does anyone know the answer to this?

  • @armany163
    @armany1634 жыл бұрын

    Hello I have a problem the original SD card is full, may I use another one with higher capaticity? Thanks

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    4 жыл бұрын

    I would suggest you get in touch with your Smart Dealer

  • @user-ij3po6ey1f
    @user-ij3po6ey1f9 ай бұрын

    for some reason its asking me to pay for smart media system?

  • @MTW2012
    @MTW20125 жыл бұрын

    what does the last version V11.344 have??? Apple Carplay ?

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    5 жыл бұрын

    Nobody has mentioned anything about CarPlay as of yet so we'll have to see. We've not done the update as of yet.

  • @MTW2012

    @MTW2012

    5 жыл бұрын

    Thanks for your fast reply! Please let us know once done, and what the news are ;)

  • @adambennouri6402
    @adambennouri64026 жыл бұрын

    mmm good video but when i connect my SD card there is a problem, the system tells me "add a device" but i have only sd card 😅

  • @nainai1984jf

    @nainai1984jf

    3 жыл бұрын

    Same here did you find away around it ?

  • @bluejeans98
    @bluejeans984 жыл бұрын

    The link to Smart no longer works. They are pushing the EQ so no idea how to update it now.

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    4 жыл бұрын

    Yes you're totally right. All of the previous links have died which isn't great from a website perspective. They've also removed the Info on how to resolve the GPS Time Issue that pretty much every Smart has suffered with.

  • @bluejeans98

    @bluejeans98

    4 жыл бұрын

    @@AdvancedInCarTechnologies The answer to the problem is in your video. The URL that you are taken too with the actual software on it. Type that in and the page still works. Did it yesterday.

  • @subscriberswithoutavideo-tm4gd
    @subscriberswithoutavideo-tm4gd6 жыл бұрын

    the system tells me that i need to connect the tomtom mobile device -.- what is possible?

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    6 жыл бұрын

    So do what I mentioned in the video. Eject your SD Card and pop it in your PC, the system will then see your device.

  • @subscriberswithoutavideo-tm4gd

    @subscriberswithoutavideo-tm4gd

    6 жыл бұрын

    Advanced In-Car Technologies i connect the SD but he said "add a device"

  • @carolweir522
    @carolweir5226 жыл бұрын

    I just purchased a 2016 Smart ForTwo with the TomTom media system. in the system settings it shows the clock and the safety settings are locked. Does anyone know why this is and how I can unlock them? Thank you

  • @elaref7225

    @elaref7225

    5 жыл бұрын

    Did you get this solved? Wife's has the same problem

  • @marciorocha1009

    @marciorocha1009

    4 жыл бұрын

    Hi, I am in Paris and I have the same problem. Unable to set up the hour. The clock is late 2 hours... I’ve donne de update to the card and I will check tomorrow.

  • @elaref7225

    @elaref7225

    4 жыл бұрын

    @@marciorocha1009 What version is your SmamrtMedia system? If it hasn't been updated since April, it could be that Doing the update sorted mine - The was a GPS clock problem similar to the Millenium bug that needed to be caught up with. See www.evilution.co.uk/index.php?menu=info&mod=1370 for a file - Need an SD card

  • @marciorocha1009

    @marciorocha1009

    4 жыл бұрын

    @elaR eF and @Carol Weir I did the update as show in the video and it solved the problem with the clock. I can now set up the hour, but I have to unchek « set the hour automatically » otherwise it will be 2 hours late. Iwas on 11.341 version now is 11.346.

  • @elaref7225

    @elaref7225

    4 жыл бұрын

    @@marciorocha1009 Noticed a couple of days ago that my clock is a couple of mins out now (It was July I did the reset) My subscriptions to TomTom etc. expired end August No idea if that is the cause

  • @honestreview9019
    @honestreview90192 жыл бұрын

    can andrioid auto and carplay work on the 453?

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    2 жыл бұрын

    Depends on the 453. On some of the models from 2017 you could activate Android Auto. If you have one of the newer 453 EQs then it comes as part of the car.

  • @oliveiracanada

    @oliveiracanada

    2 жыл бұрын

    @@AdvancedInCarTechnologies How do we activate Android Auto? Mine is a 453 in Portugal, manufactured Oct 2017

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    2 жыл бұрын

    Check out the video on our channel on how to do it.

  • @cos55ap
    @cos55ap5 жыл бұрын

    Can not "Add a device" because there is no cable? Easy solution ( Elmeche wrote bellow the trick) after you install the Smart Media Connect app on the PC (make an account), take the SD Card from the car and add it to the PC. The Smart Media Connect will open and let you add automatically the car to you're account. You do not need any cable for this. Also notice that TomTom is full with bugs, sometimes creating a new account will go into an stupid error. Try to contact them and will help you (for Good sake). P.S. thanks Elmeche. I searched for that cable for months :) that happens when you buy unprofessional products like TomTom with bugs and wrong informations paying a lot of money to TomTom partners (Daimler)

  • @Beta496

    @Beta496

    2 жыл бұрын

    I don't have cable.. but when I put my sd card into the laptop.. nothing happens, I cant install noting.. HELP :)

  • @sportlol
    @sportlol4 жыл бұрын

    unfortunately doesn't work anymore since it forces me to connect my computer via cable to the gps. I don't have a laptop!

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    4 жыл бұрын

    Well it will still work, it's just you don't have a laptop? Other people with computers and laptops it will still work. For this update you have to remove the SD Card from your Smart 453 and insert into the computer / laptop, no cable needed.

  • @sportlol

    @sportlol

    4 жыл бұрын

    @@AdvancedInCarTechnologies I can find a laptop, but my car is on the street, so no access to wifi! Would have to find a workaround. I will try the SD card thing. I recently changed the Clock mode from manual to Automatic and suddenly the time disappeard on the screen of the navigator and on the car it will display 1h less. Absolutely impossible to change the time again to manual. Do you have an idea of what can be done to solve this problem? thanks

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    4 жыл бұрын

    @@sportlol Yes this is a known issue due to a GPS Rollover in April. Search on Google "Smart 453 GPS Fix"

  • @sportlol

    @sportlol

    4 жыл бұрын

    @@AdvancedInCarTechnologies thank you i will check it

  • @jasonscicluna494
    @jasonscicluna4943 жыл бұрын

    My laptop is asking me to add a device

  • @ffhjvbuydb78eb

    @ffhjvbuydb78eb

    3 жыл бұрын

    Same for me. Mine says you need a usb double end to do the update which didn't come with my smart

  • @m.f.4167
    @m.f.41674 ай бұрын

    The service has become paid, isn't there a way to update the maps for free?

  • @redacted493
    @redacted4936 ай бұрын

    This is all well and nice, or it would be if my sd card was not stuck on ADDING YOUR DEVICE!!! Seriously what a stupid system. On my mother's škoda I just downloaded a zip file, extracted it and moved it to sd card.

  • @richardbonnet2713
    @richardbonnet27133 жыл бұрын

    Well as for now so march 2021 the smart connect media and tomtom having some serious issue. As soon to start up the smart media connect app on your pc and want to update your sd card or bought extra live services, or map packs the message "our servers are very busy at the moment" pops up and this is an issue that is going on for two months now. Tomtom is aware of it but doesnt give a shit it seems as smart owners worldwide complaining about it and writing emails to tomtom. Even more annoying is the fact that tomtom customer service is non excisting no number to call and the live chat is a joke. Replies are as it seems computer generated. Worse ever service tomtom should be ashamed really!

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    3 жыл бұрын

    I'll be honest - When I filmed this video all those years back it was quite a process to go through. Because of how difficult it was (And we're quite techy) I never bothered doing it again. I just wanted to get the fix for the Bluetooth. If memory serves me right, the main URL from Smart is now not active but if you access the update from TomTom it still works.

  • @richardbonnet2713

    @richardbonnet2713

    3 жыл бұрын

    @@AdvancedInCarTechnologies hi thnx for the reply. The problem is you need to download the new smart connection program from tomtom. Even if you go directly on the tomtom site for the update the issue is the servers there. As soon you start up the smart connection application and log in you get the by now famous message "Our severs are very busy right now". Worse is tomtom is aware of this issue for over 2 months now and smart owners world wide complain and did send emails to the tomtom customef service...well i woudnt even call it that!! In my eyes and alot of other smart owners who even bought live services and map updates cant update because of this! Worst service ever i tell you!

  • @AdvancedInCarTechnologies

    @AdvancedInCarTechnologies

    3 жыл бұрын

    You’re right, I’ve just updated my TomTom system on the PC and get the busy server error message. Seems strange why they are doing this. I guess worst case of the car is under warranty then a Mercedes Dealer should be able to do it?

  • @richardbonnet2713

    @richardbonnet2713

    3 жыл бұрын

    @@AdvancedInCarTechnologies true, but if you read thru the tomtom forum and the posts at the "Busy servers fault" you can read about smart owners who recently bought an map update or renew their tomtom live services are not been able to apply those updates because of that busy servers issue. And to be honest i own a smart fortwo from 2015 and im sure its out off it warranty. Besides i read in the forums at tomtom someone went to Mercedes Benz dealer and asked if they could do a map update and installed a new sd card charged him 400 euro! As turned out it was still an old version! Honest if tomtom no longer supports the Smart connection media then they should inform people and not put map updates ect online and let people pay for it only to find out they cant use their bought products because that busy servers problem.

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