This troubleshooting applies to Epson EcoTank L15160, L15180 and M15180 models.
Troubleshooting Timeline Tag :
0:03 Step 1 - Follow the instructions on the display screen monitor.
0:16 Step 2 - Open the second-layer panel with a handle ( depending paper jam location ).
0:30 Step 3 - Open the D-marked duplex cover ( depending paper jam location ).