How to Transfer a Call on an Avaya Phone
Ғылым және технология
Confused about your new Avaya phone? No worries, Converged Systems got you covered. Learn how to transfer calls on your Avaya phone with ease. For more information please visit www.convergedsystems.com/ or call us at 877-598-3999
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Пікірлер: 10
Thank you, this was very helpful in 2023!
Anyone have any trouble with the 'complete' button? Everything in this video works but the system doesn't respond when the 'complete' button is pressed. It disconnects the call if the phone that picked up the call hangs up (after dialing 9 and the external number). Thoughts?
how to transfer call from analog extension?
How to auto transfer all calls?
@convergedsystems
5 жыл бұрын
Hey Usamah - Thanks for the comment! Auto transfer is typically setup inside the IP Office Manager administrative application. There are a number of ways to redirect calls based on the way they came in. You can always go to the user profile and click on Forwarding tab and Forward Unconditional if you need to redirect user calls. Keep in mind this, may not impact Group calls.
@Osamah001
5 жыл бұрын
@@convergedsystems the one i have doesnt have forward option
@convergedsystems
5 жыл бұрын
@@Osamah001 Do you know the make and model of your phone?
@Osamah001
5 жыл бұрын
Avaya 1408
how do I off recording on the avaya
@convergedsystems
5 жыл бұрын
Call recording for IP Office can be set at the administration level. However, some releases require Preferred Edition (aka Voicemail Pro). From that point, you can turn on Call Recording through the administration tool by adding a button to the users profile, setting up the user to record always or a percentage of their call, at the trunk level or at the group level. You can set this up in IP Office Manager. The IP Office Manager help tools can easily assist.