How to Take an Order at Burger King | Learn How to use BK POS System
This is the menu for February 2021.
Features promotional items like the “2 for $5” which is not currently available since it is limited time only.
Every menu item is genuinely the same regardless when you watch this video, the only things that change are promotional items.
Promotional items can change seasonally to within a certain amount of months. To figure out what your location’s promotional items are, consult with a manager or a coworker.
Пікірлер: 210
Note: This was a video made for a friend that was a new hire so I apologize for the language haha. This is good information to know when you start working at the establishment so I figured it would be helpful to share it with you all as well. If you have any questions that I haven’t seemed to respond on here, you can message my instagram at @angeliiiian :) I’ll try to answer it to the best of my ability. To those of you who are new hires and ended up on this video, good luck and you’ll do great! This is a really fun job if you allow it to be so. I’d also like to highlight a few things that I did not communicate very clearly in the video: For starters, we do have a lot of menu items that we do not offer however still remain on the menu. For example, the spicy chicken nuggets are on the menu but as of today are not sold. The spicy chicken nuggets are seasonal however are brought back so often they are kept on the digital ordering menu. As for the Crispy Chicken Sandwich, we do not offer that anymore. Burger King has switched and currently offers the “Ch’king” which is a hand breaded chicken sandwich. Typically these sandwiches do not change often so I would expect the Ch’king to stay for a while. In this video I discuss a 2 for $5 promotion. Since it is a PROMOTION it is not permanent. We currently (as of today) are offering a 2 for $6 instead. This changes periodically and your location will always notify you so in advance. For these discounts, after a manager sets a system update, they will automatically be placed on the menu. Nuggets do not come in 10 pieces anymore and we only offer 8 pieces. I also did not discuss the breakfast menu, eventually I will post another video about our breakfast items.
@jaqui11
Жыл бұрын
Could you please do the breakfast menunnnn
I think I'm getting a job at Burger King this weekend so thank you so much for uploading this!! because it's my first job
@roofis2348
2 жыл бұрын
I’m 1 week in and they made me take orders on my 2nd day without training me😂
@thenorthstar777
2 жыл бұрын
@@roofis2348 Oh no, I feel so bad for you, I hope they don't do that to me if I get the job
@thenorthstar777
2 жыл бұрын
Update: I went to see her little she said to on the phone, and She left early and wasn't there
@doggowilson
2 жыл бұрын
Bruh same reason why I'm watching too. I got a interview tomorrow.
@deandredean2050
2 жыл бұрын
Same reason I’m watching 😭to
I just had my first day today and it was okay but once I got home I had time to think and there are a lot of menu items and it’s so hard to navigate. Im gonna try to stick to this job because I don’t wanna quit on the first couple of days…. everyone wish me good luck and give me motivation to keep pushing. I really need it ❤️
@starrsearch6733
Жыл бұрын
You got this . I believe in you 🥺🥺
@ChoppedBananas
Жыл бұрын
"Im gonna try to stick to this job because I don’t wanna quit on the first couple of days" What?! Why is that even an option?
@uniqueplayz7979
Жыл бұрын
Are you still working there?
@jljdje
8 ай бұрын
Are u still working there
@jayb.8460
8 ай бұрын
Are you ceo yet?
bruh. the manager or somebody needs to give us newbies a copy of how the menu looks in the touch screen. or at least tell us during the orientation to take pics and memorize them at home 😑 how’d they expect me to take orders quickly when i can’t memorize where everything is in four days
@leviticus6896
2 жыл бұрын
It definitely takes a minute to learn it. It's all about repetition
@cazedit8439
Жыл бұрын
And I never eat at burger King so it was hard for me because I didn't really know the menu. McDonald's cash register was easier for me.
@LazyReturns
9 ай бұрын
@@cazedit8439bro thats the same with me McDonalds UI system was much more neat and organized
Looks very simple and easy, I’ll be sure to keep re watching tho because I literally just applied today and now waiting for a call back, thank you for the info!🙌🏼
@thephilosopher5799
2 жыл бұрын
Same
"Here we have the Whopper and shit like that." lol.
anyone else here cause no one trained you? just letting you know, ur not alone. edit: i just quit, can’t have people yelling at me, expecting me to know everything despite me only being there for 4 days and not being trained.
@jazzykimm3002
2 жыл бұрын
I kind of was trained but they think I understand it it’s only been 2 days idk what im doing
@spritecranberry3261
2 жыл бұрын
Awe, I’m so sorry :( When i first started it was the same. I had no training videos and no one trained me, I was thrown in and forced to learn hands on. It was really scary but I learned to get the hang of it by trial an error. I made a lot of mistakes haha. But yea, my location didn’t constantly yell at me but I can easily understand how the pressure of service can cause the one that you worked at to be super crabby. Not saying that that is okay, but it shows that store most likely has a lack of management and system.
@redautumn5441
2 жыл бұрын
@@spritecranberry3261 for sure. and it does vary on each franchise but i personally happened to get a shitty one haha. good luck to you though, this video was super helpful when i needed it.
@redautumn5441
2 жыл бұрын
@@roofis2348 you’re not alone man, don’t do what i did and blame yourself for being “dumb” lol. they’re neglecting to train you, that’s on them. try to stick it out though and ask for help and you can also refer back to videos like this. good luck dude :)
@pamelamcgee2916
2 жыл бұрын
I feel u I just started today I m not playing that either
Thank you for the video! Starting my job here today and wanted to have a idea of what i'll be looking at.
Today was my first day and I got the hang of it but my problem is I'm learning to find the items but this video is helping me so far.
Mcdonalds POS has actual images of the food. But I don't mind this once I saw how it looks to modify the ingredients like no pickles, ketchup, and add bacon set up. We have only 1 burger king here, though it is a tourism city, but it is what it is.
i go for my interview tmrw and i’m absolutely terrified. i have horrible social anxiety. but i need the money lol
@spritecranberry3261
2 жыл бұрын
I used to have really bad social anxiety until I started working here. Being good at what you do plus having a great manager behind your back truly makes a significant difference. It’s nerve racking at first but it truly is fun once you get everything down. Good luck !!
@lnxa7441
2 жыл бұрын
How are u doing?
@sky8860
2 жыл бұрын
@@lnxa7441 i ended up moving to a different state and now i work at sheetz loll
@Velvettyy_
Жыл бұрын
i feel you; i got a job at macys and i’m super nervous bc of my anxiety but ik i’m gonna do well
The “XL” sauce (also known as stacker sauce) is one key ingredient of the Big King burger similar to the McDonalds Big Mac.
I started my first day yesterday and he needed me to work the front asap. So this helped me a lot! Thank you. ^_^
@jaqui11
Жыл бұрын
Do u still work there
Please share more videos. Its really helpful. I am thinking to work in BK.
Thank you for you for sharing this video. I'm thinking about working BK.
Thank youuuuu so much for this video
Thanks, I didnt do so well today And I need this so I am not screwing up so much anymore.
This system looks a lot better than the one we have here in Arg.
Thank you, As a neurodivergent person I thought the ordering tablet was hell but the color coded and numbers are actually really convenient wow
After seeing how complicated running cashier is I ain’t going to my interview 😭😭💀 I’ll stick to little Caesar’s, less menu items, a lot of buttons but it’s easier to use.
i start in a few days and i’m kinda scared of the kitchen cause how do you know the recipes for every burger? great video btw😁😁
GIRL THANKS SO MUCH I HOPE YOU WIN THE LOTTERY i got hired at Burger King they are so unprofessional no one has trained me on this and now i know 😘😘😘😘bless your heart
@juliantorres5138
11 күн бұрын
deadass they just showed me all the buttons and that was that smh
This is funny because at my location it’s totally different setup for the terminals with the orders lol
I’m gonna start my second day tomorrow, how long do you think will an average person take to get all of that figured out because I was SO confused on my first day😅 I’m so nervous😭😭
@zzniegelzz2547
2 жыл бұрын
Or like how long did it take you to get used to it when you first started because I want to know if I’m doing alright for now😭🤣
@spritecranberry3261
2 жыл бұрын
To be honest, it only took me four days to get used to the job. It seems like a lot at once but just remember that it is repetitive so you have plenty of opportunities to get all the information down. Burger King is a system. You have someone taking orders, someone bagging the orders and someone charging/handing out food. Remember this system and apply the menu to it and that will primarily be what you practice every shift.
@spritecranberry3261
2 жыл бұрын
Don’t worry. When I first started I was terrified. It takes practice honestly. You’ll get the hang of it I promise haha
@zzniegelzz2547
2 жыл бұрын
@@spritecranberry3261 I’m here right now and I clock in in 5 minutes. I’m so scared haha
@zzniegelzz2547
2 жыл бұрын
@@spritecranberry3261 Thanks so much!! I really needed it!!
thank you
I'm still confused I messed up Hella orders smh
Any tips on learning how to do the mix & match? And what are all the special deals, how to do half/half drinks , my first week I’m messing up so much and the abbreviations can be hard to figure out sometimes. Also how do you ring up 2 for $5 or 2 for $10
@nasjajohnson2630
2 жыл бұрын
Talk to your manager. Dont be scared. They asked more questions than you ever will
@idollface
2 жыл бұрын
It’s been two weeks since i started it’s really not hard it’s just that sometimes ppl want the deals and if you don’t ring it up right you have to delete it . The 2 for 6 is only for sandwiches while 2 for 10 is the meals for the sandwiches.
Starting work here tomorrow, I’m excited to not be a neet anymore and have money
Navigating these menus is partly why I always choose ordering on the app first.
@r.1.336
6 ай бұрын
This isn’t how it looks for customers
Im struggling like a bitch on the two for six deal lmao. It takes me like 40 seconds to find it and try to read and understand what the abbreviations for the sandwiches are for the deal
I just got hired yesterday 🏅
theres a new system guys
Bruh it’s my 2nd day at the job and lady came and wanna this and that I’m like dammmn and the I kept asking her to make sure everything is correct
Thank youu
Good shit to know thanks
I got hired on the spot yesterday
@iheartjcole1636
11 ай бұрын
what do they ask ?
TY
That "What if I don't send it to him?" was wild LMAOOOOO
@alexis.555
Жыл бұрын
huh😭
How do u get the answer to the thaw time and 5 day holding time for the Burger King university
Nice video i work for bk i love my job 👍
Nice video upload more helps a lot , where is the triple whopper
@spritecranberry3261
2 жыл бұрын
Thank you so much! To find the Triple Whopper, you must first go on the whopper tab. There is a “page down” button located on the bottom right slightly above the clock in button. This will show you a second page of whoppers and includes the triple whopper. You can also find items like a triple texas whopper on that page and so on.
@RichoffDogsBillionaireBoysclub
2 жыл бұрын
@@spritecranberry3261 Thank you very much needed this video !!!!
What does oldest paid means
So that’s how it feels to be a worker at Burger King
Did you have to watch the E-Learning videos?
idk why i'm watching this idk why i'm watching it. i hate my job so much 🤭🤭
I’m a manager at BK and May will make a 1yr
Does anyone know how to select the two for twelve? Meal
Why is so many things you don't have still there
I will take long time if I work there 😂😂 that looks easy but at the moment customers talk to you is a different history😢😢.
How do i void it Aka delete it or Like erasing the order like fixing it without charging it! ??🤷🏻??
@spritecranberry3261
2 жыл бұрын
If it’s a single item, you have to get manager’s approval and then they can issue a “guest recovery”. if it is an entire order than you must have a manager over-ring it.
I’m getting anxiety I really don’t wanna work.. imma fuck up
@spritecranberry3261
2 жыл бұрын
I know it’s a lot of information at once but just remember that it’s EXTREMELY repetitive. Once you learn it once you’ve already got it down. I promise you’ll be a pro within a matter of days.
@staticmaneuver
2 жыл бұрын
I need to know. Did you fuck up?
@jaeden_T0pia
2 жыл бұрын
@@staticmaneuver i did you make mistakes but you get used too it but i don’t work the cashier
@sky8860
2 жыл бұрын
@@jaeden_T0pia tomorrows my interview, and i’m mortified 😭
@jaeden_T0pia
2 жыл бұрын
@@sky8860 hey bro don’t worry they didn’t really ask me questions they just asked for my availability and i started in like 2 days my staff is great it just depends if your comfortable with your staff but don’t be scared you’ll get through it trust me i was 2 it’s not bad at all
It seems a lot easier now to work the register system compared to the 90's. Just pretend its a new tablet and you are figuring out this new fast food simulator game you just got.😅
I’m scared what happens if someone is asking you and you don’t know where it is located, what do you do. Edit: also are u allowed to choose the position you want to do
@spritecranberry3261
2 жыл бұрын
Usually your manager will choose your position. However, you can request switching but it must be a good reason. If you do not know where an item is located, always ask!!
@spritecranberry3261
2 жыл бұрын
The only instance I’ve had someone switch was due to her adhd, she could not listen to the customer and understand what is going on in the drive through as a cashier and needed to be a cook instead.
@blinkengenes9789
2 жыл бұрын
@@spritecranberry3261 what if u suck at calculating money? Lol sorry for asking
@spritecranberry3261
2 жыл бұрын
@@blinkengenes9789 when you click total the computer calculates it for you! it tells you what the total is and how much change we owe the customer
@blinkengenes9789
2 жыл бұрын
@@spritecranberry3261 omg thank the lords!
Today is my 3rd day and this stuff confusing af 😩😩😩😩
@nooyee6051
2 жыл бұрын
Next week is my first day and I’m already confused 😭
@slosheryt9367
2 жыл бұрын
@@nooyee6051 today was my first day can i get an update??
@lnxa7441
2 жыл бұрын
@@slosheryt9367 how is it going?
They showed me how to use it and I completely forgot everything
I work at Burger King for almost 6 years
What's an S.L.O?
How do the cooks see the orders
@lea-sl1rh
2 жыл бұрын
pretty sure they transfer over onto big screen looking tvs so they look off that
Please answer as quickly? Let say you purchased a 2 whoppers do I click the 2,. number for 2 whoppers.
@spritecranberry3261
2 жыл бұрын
Yes! if it’s only two whoppers as just the sandwich (no meal) you would select “2” then select “whopper”. Hope that helps!
@peekboo7537
2 жыл бұрын
@@spritecranberry3261 Thank you for your reply. One more question? I total an order meal order and while now at the drive Thru window ready to pay,. and they now want to for me to add on something else on top of the order" such as a kids meals,. how will add that final order the kids meals .
I just got hired at BK and the computer is so confusing I get so irritated and anxious I just wanna quit
Yo you got gloves on your front line
"what if i just send this to somebody else?" AKA THE ENTIRE FUCKING WORLD ON KZread! LOL
This too much 😂😂😂
So I have a money problem. Say a lady comes in and her order is $8.67, she hands me a $9.50. Do I give her the .50 back or what?
@spritecranberry3261
2 жыл бұрын
You enter $9.50 into the register and it will tell you what change you owe back. It doesn’t really make sense for them to give you over $9 but some customers are picky and like a specific amount of change back so I just enter it in anyways.
@djfuntimefoxy4263
2 жыл бұрын
@@spritecranberry3261 you're a lifesaver thank you 😅
@lewdix
11 ай бұрын
@@djfuntimefoxy4263do you put 950? Or 9500
Didnt learn what i came for how to input their money
I doubt BK hires full time but does anyone know how many hours maximum BK is willing to give you per week?
@DEO_Joey
9 ай бұрын
I was accepted and I start next week. I’m only a highschooler and they gave me at max 28 hours a week. But I could be wrong but I think an adult works 40 hours a week? It’s a 9 to 5 job so I could be wrong
@916nene
4 ай бұрын
I got hired a week ago I don’t get 8 hrs only 4 or 5 it suck’s and I wanna quit already
I’m trying to apply at bk but don’t understand the system well the money part if the price is $20.35 and they hand you a $50 how do you do the math to give them their change back? Sorry I’m just not good with the pos system
@arielgomez12
Жыл бұрын
Don’t worry it’s easy in the computer you just put the amount of money they gave you and it will calculate it and tell you how much change to give back
@JoseMaldonado-nu8kw
Жыл бұрын
@@arielgomez12 omg thank you for responding. But I get it now that you’ve explained it thank you so much god bless 🙏
@lewdix
11 ай бұрын
@@JoseMaldonado-nu8kwhow do you enter it ? Would you put 5000? Or 500? Or am I completely off ?
@JoseMaldonado-nu8kw
7 ай бұрын
@@lewdix50.00 but it doesn’t have the “.” So basically on the system it’s 5000
I don't have a lot of stuff just telling you should have made this video an inventory came in
@spritecranberry3261
2 жыл бұрын
We don’t have them because they were limited time offers, not because of lack of inventory. They’re just kept on the menu because they return often.
How do I add the exact amount of money the customer gives? I can't find it.
@mattiefaith6535
2 жыл бұрын
Just type it into the numbers on the right side of the terminal, and press total.
@lewdix
11 ай бұрын
@@mattiefaith6535sometimes when i try that it gives me the wrong change, do i need to add 0’s after i put an amount, for example if the total is $38.76 and they give me $40 would i put 4000 or 400? Or is it something different
Ts is blurry
How do you find out the change you gotta give back
@baekesa7838
2 жыл бұрын
It’ll tell you once you press total ! :)
@eclipze7255
2 жыл бұрын
I just found out there was a button for it😅
Bruh I didn't read the title and thought it was McDonalds for a whole minute
@spritecranberry3261
2 жыл бұрын
i wish it was 😔💔
@thephilosopher5799
2 жыл бұрын
It’s kinda the same process tho
How do you correct an order if you send out the wrong thing....lol I start start tomorrow
@spritecranberry3261
2 жыл бұрын
Great question! If you send up an order there is a “delete” button option. Please keep in mind though that most stores count how many “deletes” they accumulate over time so please be cautious with your deletes. However, let’s say a customer ordered a cheese burger then came to the window and asked if you can change it to a chicken jr. for this type of scenario, it’s highly likely you already clicked the “total” button. If I did not explain in the video, the total button is the FINAL button you click to add every item up plus tax. Please be cautious with this button as well. When you total the tab, you CANNOT remove an item. You MUST get a manager’s approval in order to remove an item from the tab. You are able to add more items as you please though. So back to our situation. You would add the chicken jr to the tab and ask a manager if you can get a “guest recovery” (don’t stress about memorizing this term) to remove the cheese burger. It will still show the cheese burger on the receipt, however it will only say $0.00. You can just ignore it and proceed with charging the customer. Good luck tomorrow! i hope this video helps you :)
@rachaelo8518
2 жыл бұрын
@@spritecranberry3261 thank you so much!!! This will really help
@carolinagarza8908
2 жыл бұрын
i started today also lol
@rachaelo8518
2 жыл бұрын
@@carolinagarza8908 how was it girl
@carolinagarza8908
2 жыл бұрын
@@rachaelo8518 it went good and yours? i was kinda nervous i don’t really know how to work the machine but i’m getting the hang of it.
This vid is funny ! BK is out of half of the menu!!
@spritecranberry3261
2 жыл бұрын
You mean like the seasonal promotions or sold out of products? lol.
I definitely prefer being a cook.
@916nene
4 ай бұрын
Me too but I got hired as cashier and I don’t like it it’s been only 2 days and I wanna quit already, I hate drive thru too
Hi
Hi 🥺
Make a new one please!
Please stop saying like
Who is going to take a sh1t ?😂😂😂
This gives me ptsd thanks
must have been really bored at work to make a whole tutorial 😂
damn they dont have shit lol
looks like a broad game BK sucks not a good job to work for
Chavos de 8 no ablar muy sordo
jus got my first job at burger king i’m scared i won’t get the hang of this it looks complicated 😭💔
@arielgomez12
Жыл бұрын
How is it now?
@yeontop
Жыл бұрын
@@arielgomez12 well im still working there now. Its not as complicated as i first thought, just took some time to get use to