App says go to website to purchase data plan. Website says download app to purchase data plan. I've had mine a month and am about to take it back. It was a gift. Cool paperweight.

@VanceOutdoors

7 ай бұрын

Sorry to hear that. Unfortunately we can’t fix an issue within their system. We recommend that you reach out to Tactacam to see if they can resolve the issue.

@bulldog7196

7 ай бұрын

@@VanceOutdoors I figured it out last night finally. The website is extremely cumbersome to navigate but I finally got some quite time and sat there and dug deep in the website. Hopefully the camera works better than the setup instructions! Lol

@cooperwoods5106

7 ай бұрын

@@bulldog7196please tell me how you did it, have the same problem and its so frustrating

@connorshannon2822

7 ай бұрын

@@bulldog7196 I’m having the same problem. What all did you click on to get the data plan?

@bulldog7196

7 ай бұрын

@@connorshannon2822 Unfortunately I can't remember exactly what I did. It wasn't easy that's for sure. Make sure you're logged into your account on the website and on the app. You'll find it. I had to get somewhere quite and look hard. Once I got it setup, the camera kept sending me blank pics. Had to reach out to customer support. They had me go through some crazy steps like putting camera in setup mode, pull SD card, pull SIM card, wipe both cards in case of "dust", place both back in, put camera in on position. Then I did the Hokey Pokey in the woods and tada!!! It started working. It's really a pain in the $&@".

Great video and great explination on this type of camera!

They must have changed the app because mine looks nothing like yours

I changed my sd card from 64 to 32 that was recommended is there something i need to do after changing card ?

@VanceOutdoors

10 ай бұрын

You should not need to do anything else beyond that.

Is there a bear proof case that fits this model? I got problems with bears eating my cameras and then later crapping out batteries and doughnut goo

@VanceOutdoors

10 ай бұрын

Not sure if this would be bear proof, but the Lockable Security Box would be our pick: www.vanceoutdoors.com/products2.cfm/ID/260739

Do you have to scan it and login in every time you turn the trail camera off and on?

@VanceOutdoors

10 ай бұрын

You do not. The scanning and login process is just for the initial setup part of it.

Just purchased one,does it automatically setup your time and date? Thanks

@dnhman

8 ай бұрын

same question as mine has same date and time and cant find out how to change it remote;ly

How do you know which one gets better service?

@VanceOutdoors

Жыл бұрын

Adam, there are service bars on this camera inside the main door. They will tell you how strong your signal is. You will need to be in the general area where the camera will be and test everything. Try one of the SIM cards and see what the signal strength is. If ATT isn't good, then try the Verizon card. Make sense?

need to show how to insert phone piece, can't tell what way to put it in let alone if it's in right. doesn't snap in

@VanceOutdoors

Жыл бұрын

To properly insert your SD card into the camera, ensure that the image side is facing toward you when looking at the front of the camera. You should feel a slight spring tension when you push the card in, and once it is depressed far enough, the camera should retain the SD card. If you experience issues with the card not staying in the camera, we suggest contacting TACTACAM Customer Service for assistance.

@ryannoel8978

Жыл бұрын

Same here not Going in proper

So sense I have t mobile as my carrier it won’t matter? Also if I pick Verizon I Just pay my monthly camera usage through the app? Or do I have to get ahold of Verizon and deal with them

@projekttactical2775

22 күн бұрын

1:22 - It doesn’t matter. You pay through the tactacam app. They have a deal set with both cell providers.

@kendallrush1868

20 күн бұрын

@@projekttactical2775 thank you

Do you have to pay for the AT@T service ?

@VanceOutdoors

8 ай бұрын

Yes.

Do I have to go to Verizon to set up the camera ?

@VanceOutdoors

2 ай бұрын

No. Setup in the tactacam app.