Send your device in for repair 👉 www.joesge.com/pages/repair-service-bose
Steps to fix your device.
1. Make sure the earbuds are charged.
2. Open the lid of the charging case.
3. With both earbuds in the case, hold the button down on the back.
4. After a few seconds a blue light will flash.
5. The light will then change to white, then back to blue.
6. Keep holding the button until the light turns off for a few seconds.
7. Release the button and the white pairing light should begin flashing.
8. You will need to remove the old connection from your Bluetooth settings or Bose Music app to connect the ear buds again.
9. Get back to jamming out 🎵
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