How to reset any Microsoft Surface via USB (Bare Metal Recovery)
Ғылым және технология
In this video we look at factory resetting any Microsoft Surface device via USB using the Bare Metal Recovery Tool.
0:00 What is Bare Metal Recovery an when to use
1:38 How to download the BMR image
3:04 Creating your BRM bootable USB
5:42 Loading the BRM image onto your Surface
A Bare Metal Recovery tool allows you to completely factory reset your Surface device to its original state when it first came out of the box and is a great tool for troubleshooting any issues your having with your device as it allows you to bypass Windows and reinstall the OS from scratch.
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You can access the Surface Recovery Images below:
support.microsoft.com/en-ca/s...
As of publishing, the following Surface recovery images are available:
Microsoft Surface Pro
Microsoft Surface Pro 2
Microsoft Surface Pro 3
Microsoft Surface Pro 4
Microsoft Surface Pro 5
Microsoft Surface Pro 6
Microsoft Surface Pro 7
Microsoft Surface Pro 7+
Microsoft Surface Pro 8
Microsoft Surface Go
Microsoft Surface Go 2
Microsoft Surface Go 3
Microsoft Surface RT
Microsoft Surface 2
Microsoft Surface 3
Microsoft Surface Studio
Microsoft Surface Studio 2
Microsoft Surface headphones
Microsoft Surface Hub 2S
Microsoft Surface Duo
Microsoft Surface Duo 2
Microsoft Surface Book
Microsoft Surface Book 2
Microsoft Surface Book 3
Microsoft Surface Laptop
Microsoft Surface Laptop 2
Microsoft Surface Laptop 3
Microsoft Surface Laptop 4
Microsoft Surface Laptop Studio
Microsoft Surface Laptop Go
Microsoft Surface Laptop SE
#Microsoft #Surface #Recovery
Пікірлер: 558
This was the most comprehensive but simple video that helped me to fix my daughter’s pc. Thank you so much.
@AldoJames
Жыл бұрын
You're welcome!!
Oh my gosh. I have a Surface RT 2 that I got for Christmas and it all of a sudden just stopped working, I was so sad for weeks, and you really helped me fix my issue. Thank you sooo much!
@AldoJames
Жыл бұрын
Ohh glad it helped!!
You are awesome, the instruction is simply by far the best one and easy to follow. Got my S4 up and running within a few hours. Thank you Sir!
@AldoJames
11 ай бұрын
Great to hear!
Microsoft has this content on their support page but you did a better job of illustrating the steps and the process. Thanks so much.
@AldoJames
2 ай бұрын
Aww thank you!!
Wow! This video really helped out alot!! I was trying to restore my SP7 for hours until I came upon your video. Straight to the point and easy to follow. THANK YOU!!
Thanks for the detailed step by step instructions. Was very helpful to me.
@AldoJames
Жыл бұрын
Glad it was helpful!
Thank you so much for this! It's been a minute since I'd done a factory reset on my Surface Pro 3, and I don't know if something changed in the recovery menu options or something, but I couldn't for the life of me figure out why I wasn't able to get my machine to use the USB recovery drive I'd created. But your walkthrough helped sort it all out! Successfully doing the bare metal recovery -- as opposed to relying on the cloud recovery I had done in defeat, but that made me itchy because I'd never done it and prefer the recovery drive creation and booting into it method. THANK YOU!
@AldoJames
11 ай бұрын
It did change from Pro 3 to Pro 4 :)really glad it helped!
Thank you for this video! It just saved me a great deal of trouble.
Thank you for this easy to follow video. It worked perfectly for replacing the SSD on my Surface Pro 9.
That video was very helpful as all the other videos on the net were pointing out to the same options repeatedly.
@AldoJames
4 ай бұрын
Glad it was helpful!
Unbelievably simple and accurate. Thanks for sharing this video.
@AldoJames
Жыл бұрын
Welcome!
thank you!! this saved the day! Appreciate you taking the time to create this video.
@AldoJames
Жыл бұрын
Yayyy, I’m happy it helped
Thank you man. Seriously, my surface didnt work for 2 and a half year. Thanks to you I got it working.
This has been very useful in getting my SB3 up and running again… Thank you 🙌🏽
@AldoJames
Ай бұрын
Great to hear!
Thank you so much! Very easy & clear steps 🙏🏻💖
@AldoJames
2 жыл бұрын
Glad it helped :)
Really helpful. To me, I'm troubling to recover my one user personal laptop OS , That Time seen your video it's work, thank you so much sir
@AldoJames
2 жыл бұрын
Glad it helped!
I messed up my Surface Pro 7 and found your video very helpful. Worked like a charm! thank you!!! and subb!
@AldoJames
Жыл бұрын
Happy it helped! How’s the pro going?
I tried so many things and you are the only one with the right solution for my Surface.. Thank you..
@AldoJames
Жыл бұрын
You’re welcome!! Happy it helped! Which Surface do you have?
@ericrobidoux365
Жыл бұрын
@@AldoJames Surface Pro 7
been attempting to recover a microsoft go tablet for a couple years and this video walked me through the process in minutes thank you it sucks owning a several hundred dollar brick lol
@AldoJames
Жыл бұрын
Really glad to hear this vid helped!
This works, used it to sort out an old Asda laptop that was unusable, thanks so much
Awesome how you explained this process. Thank you.
@AldoJames
Жыл бұрын
Thank you!
Excellent. Some steps bight be different depends on your OS but most of the steps worked. thanks a lot for your help!
@AldoJames
9 ай бұрын
Glad it helped!
Great video.Very easy.Thank you so much.👍
@AldoJames
Жыл бұрын
Thank you!
After not having my type cover working for a week, you help bring it back...Thank you! I hope you don't mind, but the many forums I searched had people with the same unresolved issue. I will send the here.
@AldoJames
Жыл бұрын
So happy it’s working for you now
Thank you. Just what I was looking for.
@AldoJames
11 ай бұрын
You are welcome!
On this Surface book 2, the soft restart/reboot always came up in the UEFI screen. Had to choose "Boot Configuration" button on left. Then drag USB STORAGE option to top of list. Plug in USB drive into the Surface. Click "Exit" to restart computer. IT WORKED. I OWE YOU HUNDREDS!!! THANK YOU
@AldoJames
5 ай бұрын
Glad it helped!!
Wow! After 3 years of searching and trying everything! I have finally been able to clean my table with the help of your tutorial.
Super helpful was able to factory reset my surface pro 7+ within a few minutes
Fantabulous video. It took some time but this worked on my Surface Pro 7
@AldoJames
8 ай бұрын
Great to hear!
Great video - thanks for creating!
@AldoJames
Жыл бұрын
You're welcome :)
Thank you for the tutorial video, really helped me reinstalling my surface pro 8. And, unless your device is bricked, you can use recovery options then advanced startup option in w11, so you don't have to press volume and power button👍
@AldoJames
3 ай бұрын
You're welcome!
Thank you so much for such a useful video! It really helped me fix my surface pro 7. Thank you so much. May you be bless with many thumbs up!
@AldoJames
Жыл бұрын
:)
One of the best videos on this issue on this site. Thank you so much.
@AldoJames
2 жыл бұрын
Thank you!!
yooooooo you saved my expensive surface laptop 3. I am forever grateful!
@AldoJames
Жыл бұрын
Aww you’re welcome!!
Very well explained!! And worked perfectly> Thanks
@AldoJames
Жыл бұрын
Aww thank you for the kind words!
you are a lifesaver!! very detailed instructions
@AldoJames
Жыл бұрын
Glad it helped!
Excellent video. Thanks for your help!
@AldoJames
Жыл бұрын
Glad it helped!
Wow. Thankyou Very Much. I was so scared even though I read the official sites. 🙏🏻💖
@AldoJames
8 ай бұрын
You're welcome 😊
Thank you so much! My surface pro 8 decided to get stuck in a UEFI loop and I panicked so hard. You made a daunting process manageable and now I can study for my university exams
@AldoJames
Ай бұрын
Awesome!! good luck!
That was so helpful! Thank you!
@AldoJames
Жыл бұрын
You're welcome!!
Gracias my friend. excelente video y mi surface volvio a la vida.
Thank you! My Surface Laptop 3 battery is draining so fast around 2-4 hours running on windows 11, so i need to do this.. thanks once again!
@AldoJames
Жыл бұрын
You're welcome! I've also got a video on how to improve battery life on Windows 11, some of these tips might help too :D kzread.info/dash/bejne/iqJ3zcyKadbUp9o.html
Brilliant!!! Thank you so much. I've lost the pin for my surface so no downloading. You're a life ..uh..PC saver :-)
@AldoJames
5 ай бұрын
Glad I could help!
Thank you for your help, i was able to fix my surface go 3 , thanks a lot 😊🎉
@AldoJames
3 ай бұрын
Really happy that it helped!
I couldn't get into recovery mode by pressing and holding volume down and power button. Rather, I used the volume up and power button to get into a area where I could change the boot sequence and selected USB and instructed it to boot immediately (note I had my recovery USB drive plugged in). From there, I got to the "blue screen" and all went perfectly from there. Anyways, many thanks to this video for getting my Surface Pro 7+ up and running again!!!
@marcg.7850
Жыл бұрын
PS - Guess I'll turn updates off since that's supposedly what caused mine to tank!
@AldoJames
Жыл бұрын
Yayyy! Glad it helped fix it!
Thank you so much! Very easy🙏
@AldoJames
2 жыл бұрын
Glad it helped!
Excellent... cheers mate!
@AldoJames
2 жыл бұрын
Thank you!
Thank you so much! you saved me a world of hurt. it works for a bios locked surface too!
@AldoJames
8 ай бұрын
You are welcome!
I thought I'd pitch in for some additional support (As Microsoft did not cover this in their guide). For anyone who might be getting the issue. "There was a problem resetting your PC. No changes were made." Please make sure that in your BIOS that you have the correct settings. it should look like this: Internal Storage - (active) USB Storage - (active) PXE Network - (active) ((Advanced options)) Enable alternative boot sequence - (on) Enable IPv6 from PXE Network boot option - (on) Enable Boot from USB devices - (on) Enable Boot Configuration Lock - (OFF) = Having this on is the reason most are getting this issue, so turning this off should work Automatic power-on after power loss - (off) Also thank you @AldoJames for the very informative video!
@AldoJames
5 ай бұрын
Thank you!
Brilliant!, Nice video, working!
@AldoJames
4 ай бұрын
Many thanks!
thank you so much, my surface pro 4 is still fighting thanks to you
Great 👍 Thank you for sharing this video.
@AldoJames
Жыл бұрын
You’re welcome!!
You are awesome! You saved me man! God bless you!
@AldoJames
10 ай бұрын
Thanks, you too!
Thank you. Very very helpful.
@AldoJames
Жыл бұрын
Welcome!
Perfect. Thank You!
@AldoJames
Жыл бұрын
You're welcome!
Thank you for thoroughly explaining the this process . I am eager to try this process however my sp7 screen is messed up and i am not able to see anything, prior to me wanting to reset I was using my tv as a monitor via HDMI. I was planning to fix screen Once I could afford to replace screen. Unfortunately, for whatever reason my sp7 won't project to my tv until windows has loaded and right know my sp7 will not get passed blue screen hence why I am wanting to reset my sp7. Do you know a work around that will enable to cast blue screen to an external monitor? Please advise..
Thanks a lot for the great video .
Thank you mate, all the best
@AldoJames
Жыл бұрын
You’re welcome!!
Your a life saver bro.
@AldoJames
Жыл бұрын
Happy it helped!
Thank you very much exelent work/video!
@AldoJames
2 жыл бұрын
Many thanks!
Thanks! I had not idea how to deal with this old surface go. perfect instruction
@AldoJames
2 жыл бұрын
Welcome :)
merci, grace à vous j'ai pu sauver mon pc surface, encore merci 💯
@AldoJames
Жыл бұрын
Welcome :)
The best video, thank you ❤
@AldoJames
4 ай бұрын
Glad you liked it!
Saved me thanks bro
thanks man works for me
@AldoJames
Ай бұрын
Awesome
Greatly explained too.
@AldoJames
8 ай бұрын
Glad it was helpful!
So if I have the box "back up system files to recovery drive" checked will that save everything from my computer for the recovery drive? Or will I need to use another means to back my files up. I just want to be sure before I potentially delete everything. Very helpful video, I am just new to this. Thank you!
your a legend bro thank you ill like and sub
@AldoJames
8 ай бұрын
Aww thank you!
Thank you, you made my day❤
@AldoJames
11 ай бұрын
My pleasure 😊
This worked for me! If you plug in the USB and the recovery isnt popping up, make sure USB is in FAT32. I had to reformat my USB for this to work.
@AldoJames
Жыл бұрын
Yayyy thanks for the comment Olga
@Sm5-9-6
16 сағат бұрын
Hey man, how do u check if it is in fat32? (NVM found it. its in troubleshoot)
you are Legend :)... many thanks
Well done. I had a problem with BitLocker.😡 I watch so many movies and nothing.😡 This video made my surface pro 4 and surface pro 7+ come back to life.😀😂😗👌👍💪 Thank you and greetings from Poland🙏
@AldoJames
11 ай бұрын
Awwww you’re welcome!! Thank you for the comment :)
great work
Thanks it was very useful
@AldoJames
Жыл бұрын
Glad it helped!!
It works…thank you so much 😊
@AldoJames
11 ай бұрын
You're welcome!
amazing...still valid solution today...
@AldoJames
Жыл бұрын
Thank you
ty this helped me alot
@AldoJames
Жыл бұрын
:D
thanks for you video. 👍
@AldoJames
Жыл бұрын
Welcome Johnny!
this tutorial is much better than offical's shit one, help me a lot and thank you for your good work!!!
Your a badass man! Many Thanks!
@AldoJames
Жыл бұрын
Welcome!
Thanks Aldo just got an old Surface 3 working that I didn't have the password for. At end of process got a message about deleting preferred ?? using F12 key or use ESC. Used ESC Key that took me back to start of process. Just switched off the Surface removed usb key and restarted and all good to go. Thanks
@AldoJames
Жыл бұрын
Glad it helped you Stephen! How’s the Surface 3 running in 2023??
Thank you bro!
@AldoJames
Жыл бұрын
Welcome!
thank you very much!
@AldoJames
9 ай бұрын
You're welcome!
Your legend bro thanks for helping
@AldoJames
Жыл бұрын
Happy to help
❤❤❤ its workink , thanks you Evry much bro,😊
Please confirm if the Surface that is manually rebooted in the last third of the video ( 5:58) is running Windows 10 or Windows 11. Thanks,
Thank you Very much👍
@AldoJames
Жыл бұрын
Welcome!
Thanks ❤
Thanks a lot u saved my life
@AldoJames
10 ай бұрын
Glad to hear that!
Thanks man :)
@AldoJames
2 жыл бұрын
Welcome :)
Thank you very much.
@AldoJames
Жыл бұрын
Welcome :)
really nice, what about ARM devices? I don't have another one and when I create the recovery drive and I launch and copy the image over the USB. Inserting the USB it's telling me that my PC is not running a 64bit architecture so I am not able to proceed. MS doesn't seem to release ARM images for devices. I was able to download one from the Surface recovery website but still the recovery drive creating from a 64b won't work on ARM. Any idea would be really much appreciated
Thank you! Does this revert faulty firmware updates as well? :)
@AldoJames
2 жыл бұрын
Yes it will
Hello hope all is well, I have a Surface pro 7+ that has a uefi lock on it and I can't get in, I bought it used and I didn't know. is there anything that can be done about this?
Thanks so much! I was locked out of a used surface pro 7 I bought after I tried to make some changes to bios settings. I kept being asked for a bitlocker key which I didn't have.
@AldoJames
Жыл бұрын
So glad it helped!!
Thank you so much
@AldoJames
11 ай бұрын
You're most welcome
Hello, I’m looking to buy a used SP4 that the owner is saying the UEFI password is locked. Will I be able to use this method to do a clean install and gain back control of the device? Thank you.
Thank you.
@AldoJames
Жыл бұрын
Welcome!
I stuck on pressing holding power and volume down button, so I cannot goes into recovery mode, my surface only show windows logo and it turns to black screen again, and it keeps repeating like that. Is there any idea how to solve it?
Thanks!
@AldoJames
Жыл бұрын
Welcome!!