I watch videos like this to see if there's anything I can add to my routine, to teach myself and learn from others and see how other more experienced technicians do things differently and I can honestly say you've given me a little more information to help build my knowlage. Thank you!

@jestonlott3213

3 күн бұрын

Facttttsssss. Been trying to find a video like this for a min

This is probably the best video I've ever seen on youtube. Thank you pal.

Inspection with a laptop is good but can also take to much time good for new mechanics . But is really good to just document issues to show or mail the customer. As a mechanic we are very busy. Dont want to waste to much time .cheees for you learning

You guys make me jealous. I haven’t found a single repair shop that goes this in depth in my area.

You hit it outta the park with this process / tutorial ! Thanks mate !

Thank you for sharing your knowledge. Greetings from Almere, the Netherlands.

im sure you guys run an hourly shop but this seems like so much worth for when you get an oil change that pay 24 mins.. take all these pictures get these samples its just so much extra. gotta remember most of us (i believe) are flat rate

The video was very helpful.

Wow really detailed, Thanks!

That's quality work!

This is definitely a good video for all vehicle inspections. The one thing I do that no one I’ve ever worked with does, is check the brake pads by pulling the brake caliper off. All the guys at the dealership I work for always wonder how I get brake jobs so easy. If the brake pads are cracked etc then I’ll recommend them. Coming from CA to PA, we have state inspections so it’s definitely an easy upsale without being deceitful as it is 100% legit.

Man that southern car is so clean underneath. And I say that still south of the Mason Dixon with admittedly one of my cars being from NM.

Outstanding!!

I am planning to buy a car in Toronto and wanted to see what they look into in a car safety check and come across this video, this gentleman is doing his job very well, I mean it is at a standard. If I could get his certificate on the car I am buying, will have no worries. I looked for in Toronto but couldn’t locate him in google map.

Very thorough. If every dealer did this on cars either purchased at auction or taken as trade ins and fixed issues before putting these cars up for sale, people would feel more confident in their decision to purchase and it might eliminate the need for an independent mechanic to do a PPI. Of course this also assumes dealers would be willing to share that information.

@tylerwilliams3868

2 ай бұрын

most dealerships do?

thank you

Great video. Wonder if you can show us how to troubleshoot a vehicle using a scanner, showing us how to look at Fuel, Transmission and Electrical data. Could this also be used when evaluating a vehicle before buying?

That a so good video. Wow

You should always start putting plugs back in by hand unless your that skilled

I am impressed, do you offer service in Knoxville TN? I can't find a shop that offer this much detailing inspection

what was that Milwaukee tool used on the spark plug inspection? great video!!

@theroyaltyautoservice

Жыл бұрын

It's a 3/8" fuel extended reach high speed ratchet Part # 2569-20

Wow...that was a pretty detailed inspection. Like your work - very professional!

Thx

inspect floor mats upon arrival of any vehicle, stack multiple mats on top of each other and can slide under pedals and lead to potential brake and accelerator interference claims. Also the floor mat anchors can get ripped out of carpet due to wear and tear from owner and also cause floor mat to slide around

Looking to make my own custom shop with basic service as well anything would be great for the information I need

First mistake... never touch the customers radio 😂. Only thing that I can say is when testing the coolant it may not be a good idea to check from reservoir. Only reason is if customer or some other shop has topped it off they may have not premixed it causing your readings to not be accurate. But it is hard on some cars when they come in and engine is hot and under pressure. Otherwise nice thorough inspection. Sometimes it is hard to do a complete full inspection though especially when its busy and customer is waiting. Also when the service writer comes out five minutes after you've pulled it in and asks if the inspection has been completed yet 😐. But I get that once you establish a routine that it usually goes quickly.. for most vehicles. Except for us northerners 😐. You southerners have it easy with your limited rust buckets 😂😂. Just one question... does your shop make you price tickets up to some degree. I've always worked at a shop that I've written up tickets and hand it in and advisor writes it up and and questions they have gets discussed before it gets presented to customer. The new shop I'm at wants us to do inspection and price tickets out for the most part. I've have struggled with this step and while I agree to some degree that the tech should have some responsibility for his own ticket, I find it difficult to do sometimes especially when its busy and there are multiple vehicles to inspect or work on. Anyways keep up the good work. You definitely would be a shop that I would take my vehicle to 👍

@theroyaltyautoservice

11 ай бұрын

Our techs dontnprice out anything on the ticket. Our SA's do that. If there are questions on labor or making sure a.part is correct they will.ask the tech. Hth

Lived in New Zealand for years, this type of inspection is a legal requirement for all road vehicles every 6 months and must be done within a month prior to the vehicle sale, all repairs must be done.

Is their an online course to teach all of that info for all kind of cars ?

What kind of fender covers are those?

Can I see the out print test report please

18:24 How would you do a fuel system clean on a vehicle equipped with both? For example a 2014 Scion FR-S/Subaru BRZ/Toyota AE86 has both a set of port injectors and direct injectors

I use mirrors for lights

Hello what computer pad and case are you using?

Aren't the hoist controls supposed to be on passenger side?

Great video, really important subject to be mindful of & very professionally explained👍 Where's Professor, just saw a glimpse of him in the background @24:02 😍 Stay Safe Guy's👍

@theroyaltyautoservice

Жыл бұрын

He’s actually out of town. That is a car wash guy at that time on video. Professor is teaching classes this week. He will be back next week for videos!

@isalmankhan1

Жыл бұрын

@@theroyaltyautoservice Oh Sorry my bad😉 Best wishes for Professor, looking forward to more awesome videos😍

I’m a auto technician and we do multi inspection but the customer always gets angry when we inspect their car smh

@theroyaltyautoservice

Жыл бұрын

It’s all the about the advisor up front building value in what you are doing and telling the client why it’s a good idea for them to have it done. Just be straight with them and typically they will get it. It’s just something we have to deal with. They think people are trying to screw them over. But most obviously aren’t.

@MostGenericUser

Жыл бұрын

Not the kind of customers you want anyways so let them be mad and go somewhere else

Do you check seat belts seat secuardy and check all doors open on your inspection

I check brakes with digital temp gauge. Takes 1 minutes Shows if any calipers or slides are hanging up or frozen.

I saw when you were putting back your spark plug you didn't start it first by hand You use the power ratchet to start dangerous!!! But overall good job thanks

Most tires have built in depth indicators..

QUICK-WITTED Royal Auto Service 👍 From Nick Ayivor from London England UK 🇬🇧 ⏰️ 00:08

How much you charge for dvi?

Nice we use Shop Ware as well. Our courtesy inspection is nowhere near as big. Im the youngest tech and the only one that writes detail inspections. I was surprised you guys do Fuel Injection service at 30k. I thought atleast 60k to do a FI Service again. What FI aervice are you guys using?

@theroyaltyautoservice

Жыл бұрын

We use Valvoline for all of that. In order to stay on their protection plan they do 30k. If it’s direct injection we use the ATS GDI machine or in some cases if it’s more cost effective we will recommend a walnut blasting.

Hi, is this digital check sheet available on the Web or is it your own?

@theroyaltyautoservice

3 ай бұрын

We built it.

When doing an inspection do you check seatbelts

@theroyaltyautoservice

Жыл бұрын

That’s actually not on our checklist but that’s a great suggestion! Thank you!

I could have 100 pictures and people at my shop just want the oil changed 😅

@Cetaneandpoontang

Жыл бұрын

Same. Most people don't get it.

@theroyaltyautoservice

Жыл бұрын

Are your advisors taking the time to go through it with the clients from the beginning when they drop off to the time they call them to go over it?

So I have only done paper write ups on the back of work order. How do you compensate a technician to be a little more in depth in their inspections by doing a DVI?

@theroyaltyautoservice

Жыл бұрын

As of right now we pay our guys .2 to perform a courtesy inspection. We also pay our flat rate techs a weekly commission just for being there and helping the other guys around the shop. Obviously the flat rate techs want to do these inspections and then fix the work found on them so they are more then willing just based off of that. Hope that helps!

@crasher88

Жыл бұрын

@@theroyaltyautoservice wish the shop I worked at had that mentality.

@theroyaltyautoservice

Жыл бұрын

@@crasher88 Sit down and talk to them about it. You never know. They may change their ways and see your points!

@sidneyhopley4780

Жыл бұрын

@@crasher88 just create it I am currently trying to implement this sort of detail inspection as my techs are real old school and try to cut corners

@adamweiss6698

8 ай бұрын

gotta love the .2 for 40 mins.. stated on the video. From personal experience it takes 30 mins to preform a DVI with integrity why not pay .6? if the customer ops in on a DVI you should be selling that not shafting your techs.@@theroyaltyautoservice

And what system for your dvi do use ?

@theroyaltyautoservice

Жыл бұрын

We use Shopware.

@jonny8813

Жыл бұрын

How do you guys like shop ware? Was looking at tekmetric or shop boss but hard to know what's really good. Thanks!

Is this completed free of charge to the customer? If so is there a minimum charge for the customer to bring there vehicle is? And is this same inspection completed for the smallest repairs such as a tire repair or oil change?

@KGauto_Diagnostics

Жыл бұрын

My shop we offer a almost identical DVI with pictures and write ups. We do it completely free with any service. (We do not offer tire repair we're across the street from a discount tire)

@theroyaltyautoservice

Жыл бұрын

Great questions! Yes it’s free. We do it with any oil services so I guess you could say that’s the minimum. But there may be a time when a client wants a tire patch but has interest in having vehicle looked over, so we would do it then. We do offer a safety inspection for times that the client may not have much interest in keeping vehicle long term or doesn’t really like maintaining vehicle like they should. It’s a much more basic inspection but it covers us so they don’t leave the shop with something extremely unsafe and they we could be liable. Hope that helps!

@ValleyCityAutoYT

Жыл бұрын

Definitely does. We provide them free of charge as well. Just curious on your approach.

good video very through about the same length of what I do at my job. I have to disagree with the pulling of spark plug step you did. I feel it opens up too much of a liability especially on a hot engine you just got done taking on a test driving.

There is more worry with timingchains then timingbelts.

how many pictures average on each dvi and time spent on each dvi ?

@theroyaltyautoservice

Жыл бұрын

Typically somewhere around 25-30 pictures on average. Sometimes it could be up to 40. We take pictures of good and bad items. Time spent can vary anywhere from 20-40 minutes depending on how much is going on with it. This one would have probably taken Andrew about 20 minutes without the camera there.

@Zachgregor422

Жыл бұрын

The shop/company I work for we do the same. We have tried cutting individual pictures back especially of good things and found using short videos in dvi help a-lot! to get point across especially of bad/faulty items. Another awesome video btw!!

@theroyaltyautoservice

Жыл бұрын

@@Zachgregor422 I think the video is a great idea! We’ve been thinking about this as well. We definitely think good pictures or pointing out the good needs to be done. It builds value in the vehicle to show the client it’s worth investing in (assuming it actually is). We appreciate the support!

@Zachgregor422

Жыл бұрын

I totally agree with showing the value of investing. And I highly recommend you try videos if it’s an option with shop ware… We currently use auto text me for our dvi

This is definitely more of a full inspection or like a pre purchase inspection rather than a free courtesy inspection. Some of the stuff shown is a bit excessive and goes beyond the scope of what should be a quick free look over. For example actually taking a spark plug out. I would just go by mileage normally or by symptom. What if you damage or break something? Then your fixing something the customer didnt even ask you to touch. Also with the transmission and checking the fluid from a drain plug if they dont have a dip stick. That is also a bad idea in my opinion because if you're just cracking it open to get a fluid sample and then tightening it back, now that you broke the seal and aren't changing the crush washer it may leak. Another added liability. I'd just go by mileage or drivability issues. Taking the wheels off to check the brakes seems excessive too unless you're doing a tire rotation or the wheels dont allow you to see the pads through them and you suspect they might be low. Then there's removing pannels you wouldnt otherwise need to remove just to look for a potential leak or other issue that may not be there. I also think prying at bushings that visually show no sign of wear is excessive unless they're in for a suspension concern. Every thing you touch there's a chance you break or damage something and that's really bad when it's something that didn't need to be messed with for the repair or service that the car came in for. Not as big of a deal for you in Georgia though with little to no rust on the cars. If you couple all this with taking a million pictures and writing notes then you have a very lengthy inspection that could have no pay off in the end or even end up costing you money. I'm guessing you guys have a decent labor charge given your quality of work and sometimes customers will just come to a place like yours for an oil change and the free inspection and then take that inspection and go to a cheaper shop and get your recommended work done there. I get if you have a lot of experience doing this and dont deal with rusty cars often you can get pretty quick at it but you really need to exert a lot of attention and energy to do an inspection this thoroughly in 20 minutes. In some cases you'd literally have to be working like a nascar pit crew to get that done. It takes time and energy away from work that is already sold and waiting to get done. This is especially an issue if your paid flatrate. Now don't get me wrong I really respect how thorough you are and the pride you take in your work and I think this is a great video but I think for most techs and shops some of these extra steps should be saved for more thorough inspections the client actually pays to have done. Or at least until your at the experience level where you can do this level of inspection really fast without breaking anything or burning yourself out on unpaid work. As a young tech who used to work strickly flatrate at a shop that was stingy with its labor estimates on jobs, and wanted a CVI done on every car despite the fact they couldnt sell work or get the right parts to save their life, this will kill your productivity and ability to make hours. It takes a certain kind of shop with the right clientele and a lot of years experience for this system to actually work in the shop's AND the technician's favor. Unless you're hourly then honestly it doesnt really matter from the tech's standpoint how long the inspection takes them.

@theroyaltyautoservice

11 ай бұрын

Definitely takes the right techs, Service Advisors and clients to make it work. We have a very high average ticket because we present everything we find to the client. We feel it is our responsibility as professionals to make sure the vehicle is safe and reliable. We don't pick and choose what we present and we don't high pressure sell. We just show the client our findings and give recommendations. We find that most people want thus BUT it has to be done a certain way. Maybe a video on how we interact with our clients would be helpful. We are always looking for ideas. Would that be something you would watch?

@brianbunch3577

10 ай бұрын

A video showing how your advisors interact with the customers would be very helpful.

This level inspections: You better sell min $250 service or you’ve wasted your time (from purely business perspective).

Never done a digital inspection. I just fix what’s on the ticket

@theroyaltyautoservice

Жыл бұрын

We look at it like if you go to the doctor with your shoulder hurting and they perform an x ray on your shoulder but find something cancerous on your elbow while doing so. Wouldn’t you want them to let you know? It’s the same thing if someone comes in for a transmission issue but we find a wheel bearing that has catastrophically failed. The client needs to know about it.

@bartscave

Жыл бұрын

You don’t do a computer scan? I would think you might find many potential issues that way as well.

How Long it takes this free inspections ?

@theroyaltyautoservice

Жыл бұрын

20-40 minutes depending on the vehicle and experience of tech.