Do I have to wait for the heat exchanger to dry before replacing it? Takes a day for this!

Mine was acting up and I took out the heat exchanger, was totally full of dust etc. Washed it out in the shower, hopefully starts working well again now 🤞🏻

@GalaxyGamer-qn1mv

3 жыл бұрын

Did it work?😂

Thanks very much 👍

@HotpointCustomerServiceUK

2 жыл бұрын

Hi Steve Glad we could help!

Hi we have a new Hotpoint tumble condenser dryer and loved it for three weeks until it started flashing lights and FO4 through the cycle for some reason your website skips the F04 error code explanation and we are having a nightmare waiting for an exchange due to stock issues, can you tell me what FLASHING F04 Means? Many thanks

Does the front cover come off? Mine has two screws either side but when unscrewed I cannot pull the front off.

Hello there. My hotpoint dryer doesn't dry properly and I've dried to clean it all out but it still doesn't dry.. it takes about 30 mins on the cottons ready to wear when it shouldn't.. so we have to resort to using the timed programmes as they are the only programmes that dry the clothes properly

Is the condenser filter supposed to go back in when it's wet are wait till it dries

how do I prime my new condensor dryer?

Hello please help!! The heat exchanger is jammed stuck. It cannot move, what can i do?

Does the plug hole funnel on the resevoir come off? There is always some water left in the unit.

Just tried to remove condensing unit to clean as dryer is not heating up, only cold air - there is water coming out with the condensor unit! Hurriedly put it right back! Is this normal?? (Condensor unit at bottom of machine, LH side as per this video) thx

I'm currently having some trouble with my hotpoint 9kg inverter motor condenser dryer. The red box light came on for the condenser to he cleaned. I have thoroughly cleaned it and the surrounding areas however I still can't start the dryer. The red light still flashing. Only 9 weeks old. Any ideas? Thanks.

I can’t get the heat exchanger to fit back in again after a spot of regular maintenance/cleaning it. It seems to be a common problem with these and some customers cutting or trimming them if warped but they shouldn’t be this way to begin with. Also sure the warranty would then be voided by them so not something I plan to do even if it’s worked for others. Can you tell me hotpoint will an engineer look at this for me and fit it back in or replace the part if faulty under warranty?

Any tips on cleaning the fan area to the right of the condenser filter , I've got this model and the fan and surrounding has a build up of lint , but iys not accessible unless you unscrew and remove the outer casing , is there a way to do this without doing damage 🙉🤔

@djdawless

4 ай бұрын

I know, 2yrs later... Have you tried vacuuming it with vacuum hose? This is what I would do.

How to unstick a drum on dryer

Hello, do i need to let the filters dry after i wash them before i put them back ?

@HotpointCustomerServiceUK

4 жыл бұрын

Hi Claudia We do recommend they are fully dry before the next load, this is just so they are working efficiently. Regards Hotpoint Service Team

My heat pump dryer has a non removable heat exchanger, lint collects in spaces only an engineer can get to by dismantling the dryer. Absolutely insane design

@beccasyass5988

3 ай бұрын

Mine too, I bought it because I thought they had redesigned it so this was unnecessary. Instead it is unremoverable and you have to pay for a service engineer to clean it out! Such a con, will never buy whirlpool again.

Can I get a new filter my one has broken

I can't put it back. Can somebody help me? It doesn't make sense😢

Why the lights are flashing and it does not heat.

Had this few days and always water leaking onto floor, anyone have similar issues ? Does it matter where the hole is positioned in the water container maybe ? Any advise would be welcome, thanks

@MuhammadKhan-py7md

6 ай бұрын

If its the condenser, just put a rag where it leaks, just water still in it, wait for leak to stop and then pull it out to wash

F03 cod problem

My heat condenser is fixed. I can’t remove it but my tumblr dryer smells fusty. Hotpoint please advise on alternative cleaning options for models like mine where the heat condenser is fixed in

@HotpointCustomerServiceUK

3 жыл бұрын

Hi Lucy Do you have a vented tumble dryer? We have a couple of products that help keep your dryer and clothes smelling fresh watch out video on these products here kzread.info/dash/bejne/moGilayaZNyvgps.html&t kind regards Hotpoint Service

@martingadsden1617

3 жыл бұрын

@@HotpointCustomerServiceUK My heat condenser is also fixed, and it is not a vented dryer. There is a lot of fluff in the fixed unit - is there a way to clean this out beyond vacuuming periodically?

What if your condenser is not collecting water

Struggling to put the condenser heat exchanger back in! Any suggestions?! Thanks

@lajani123

Жыл бұрын

ME TOO

@cheekymonk

Жыл бұрын

@@lajani123 Mine had a small kink in it at the bottom end. Once that was gently manipulated out, it went in. Won't be taking it out again for a while! Good luck!

I'm new to condenser dryers. I'm finding putting the condenser back in after cleaning is very difficult 🤫🤫

@xxsimgurlxx1

2 жыл бұрын

Same, it's a bloody nightmare. Been trying for the past hour on and off

@cheekymonk

2 жыл бұрын

@@xxsimgurlxx1 same here! Did you manage it? I've almost given up!

@aliScot

2 жыл бұрын

@@cheekymonk help, help! I'm going to throw mine out the bloody window!!!

@cheekymonk

2 жыл бұрын

@@aliScot Don't throw it out just yet! Managed to slot mine back in after I noticed that part of the back end had become slightly bent. Manually bent the kink back in and it slotted back in all the way. Try that first. Good luck 🤞🤓

I mistakenly ran dryer without heat exchanger please tell me what to do

@David-jx4gw

9 ай бұрын

Put it back, without it the dryer is just an unvented dryer and will dump moist air in your house.

My elderly mum got a condenser dryer when she replaced her machine as part of the recall about 3-4 years ago. I have recently discovered she hardly uses it as the clothes get tangled up tight. She did contact Hotpoibt but was fobbed off. I only recently found this out 🤨 Is there anything I can do with the machine that will fix this issue?

Does anyone elses dryer make like a thudding sound when running?

@GalaxyGamer-qn1mv

3 жыл бұрын

Yes

My dryer has never worked properly it takes over 10 hours to dry a couple of towels not even worth using

The heat exchange wont go back in its home what am I doing wrong

@deckelpc

3 жыл бұрын

I know this is 3 months late but it will help in the future.....Look at the rear, you may find the plastic is warped, if so you can cut this off and push the unit back into the machine, it will work just the same!

@GalaxyGamer-qn1mv

3 жыл бұрын

@@deckelpc I was facing the same issue with my condensor thingy it would fit back in and I cut it off and it now works thank you so much does your help (tip for anyone reading for the corners use a nail clipper to cut them off)

The person who is presenting this video is just an actor and the reason I say that because you can find him advertising the dormeo bed mattress why don't they actually get real engineers here also has anyone got a tip I've got a slight problem with my dryer I've got a white Knight condensing dryer the problem I got is that water is forming underneath it or coming from it how do I look at the pump ought to see where the problem is or what could the problem be

@freddiehsmith

5 ай бұрын

What difference does it make if he’s an actor? He is still showing us what to do, your just trying to find something to complain about 😂

So I have to take care of THREE things? No way, I will go for a tumbler one where I only have to take care of ONE

My Hotpoint condesor gets cleaned after every cycle but the two red lights on the sensor still appear that they need cleaning? I've tried unplugging the socket but no luck?

@LS-bw7jt

2 жыл бұрын

I'm having the same problem

@nancyramirez7476

2 жыл бұрын

Have you sorted it? I have the same problem

@LS-bw7jt

2 жыл бұрын

@@nancyramirez7476 nope. It works fine but it's frustrating knowing the lights are red knowing I've cleaned it

@mkjim2884

2 жыл бұрын

@@LS-bw7jt I have the same issue on my 4 week old dryer!!! Have you found the fix! Obviously I have cleaned the filter and condenser….

Poor design, I found a twisted metal bar inside the dryer ripping off all clothes. So poor.

@HotpointCustomerServiceUK

3 жыл бұрын

Hi Ahmad The twisted metal bar is most likely a bra wire which is perhaps the most common causes for your appliance getting blocked/not spinning. Hotpoint Service

@jsy9116

3 жыл бұрын

Then which bra has a metal bar more than 15 cm in length. Come on.

@MatGarey

3 жыл бұрын

It's the drum sensor. It's the metal strip you see the guy cleaning inside the drum at 0'45". They get caught by clothing and ripped out. Not a great design. Happened to our Hotpoint dryer.

kzread.info/dash/bejne/h357rs-derDdg9o.html Link for ariston dryer

Just tried to remove condensing unit to clean as dryer is not heating up, only cold air - there is water coming out with the condensor unit! Hurriedly put it right back! Is this normal?? (Condensor unit at bottom of machine, LH side as per this video) thx

@djdawless

4 ай бұрын

I know this is a year later but for anyone else wondering about this, there will be some water between the individual metal sheets yes, try to keep it level while carrying to sink, it's normal. I've had a condenser dryer for over 10yrs, it's always been like this.

Hey there! I am getting the sign that my water container is full but it's not. I empty it but still it stops! What should I do? Thanks!

@HotpointCustomerServiceUK

3 жыл бұрын

Hi Thanasis K Sounds like your machine just needs a reset. When not in use can you unplug your machine from the mains leave it off for an hour (drains all the power) then turn it back on. Hotpoint Service

@TheLordofcod

3 жыл бұрын

@@HotpointCustomerServiceUK Hey there! I already called someone and it seems the drain pump wasn't working properly, so it wouldn't send water to the container, so we changed it and discarded the faulty one! Thanks for the answer, have a good one!