This is the second home in which kzread.infoUgkx0jZ_lGlDVJhDnmagEU8gn47cmfPNlLQU we've replaced our "regular" doorbell with a Ring video doorbell and we really enjoy it. It is very easy to install and it works very well, with a clear picture through the app and good in-home use (we added the chime, which is also easy to install and doesn't require another thought to use).

Thanks for making this video. I found it very helpful when I switched the lever.

Seriously?!? Ads on the official Schlage channel!!!!?! WTH?!?!

Very helpful for me. I am replacing Schlage for Schlage so I didn't have to do any drilling or hole making. The hardware was very easy to work with and your video helped to make sure I was placing everything right. Now I have a beautiful new and working like a dream front door handleset. Thank you sooo much.

@SchlageLocksOfficial

5 жыл бұрын

Happy to hear this, Phyllis!

What a great instructional video for installing a lock on a standard pre-cut door. Thank you!

Thanks for this video. I spent a lot of time staring at the instructions like a neanderthal, then watched this and was done 5 minutes later.

@bgmorrissey

Ай бұрын

Best comment on here! Totally relate!

Thank you 🙏🏾

Wasting time trying to change the back set. Watching this video hope it helps.

Very good instructional video. Thank you for providing

I think I installed my handle wrong. The inside lever turns up to open the door instead of turning down. I can't seem to figure out how to correct my mistake. Can you suggest anything to help me? Thanks so much

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. It sounds like you have the wrong handing for your door's swing. Did your lock come in blue packaging or a brown box. The brown box would only come with one lever and just turning it around would not make it work properly. The blue box comes with two levers, meaning you would have what you need to swap out the one you currently have installed. If you need assistance, please email us at consumerschlage@allegion.com or call us at 888-805-9837 and we can help you out. Thanks, Jenny.

@andresbrodie5086

3 жыл бұрын

Pro tip: you can watch series at flixzone. I've been using it for watching a lot of movies lately.

@axlnixon8955

3 жыл бұрын

@Andres Brodie Yea, have been watching on Flixzone for since december myself :D

@daxtonjohan3020

3 жыл бұрын

@Andres Brodie Definitely, have been using Flixzone for years myself =)

*starts **#TimeStamp** @ **3:08*

Locked my front door deadbolt last night and now it will not unlock. The inside lever moves but the door remains locked. how can i remedy this?

@biz4twobiz463

6 жыл бұрын

Kirsten Lee hi. Remove the lock. Try installing again.

Just bought a Schlage Latitude Keyed Entry Door Handle/Deadbolt Combo. The locks on both handle and deadbolt only lock with key in cylinder and then cannot remove key. Does not seem right at all.

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. If you need some assistance, please contact us at consumerschlage@allegion.com or 888-805-9837 and we can help you out. Thanks, Jenny

My latch would not turn far enough or release. Turns out I needed to pull the inside latch double "hole" horizontally (away from the latch itself).

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. If you need some assistance, please contact us at consumerschlage@allegion.com or 888-805-9837 and we can help you out. Thanks, Jenny

What do you do if when you press the outside thumb lever and it is hard to push because it is also moving the inside lever?

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. If you are having mechanical issues with one of our handlesets, please contact us at consumerschlage@allegion.com and we can reach out to assist you. Thanks, Jenny.

@JonnoPlays

4 жыл бұрын

Check out this video because the guy covers this problem nicely: kzread.info/dash/bejne/lXpomdeenq2aZs4.html

I dont have a hole at the bottom for my door handle. How do I do that?

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. We recommend having a local professional drill the hole that you need.

What about door knob install?

Install was easy but the inside door lever is loose, it wobbles. Is there any way to adjust it?

@SchlageLocksOfficial

3 жыл бұрын

Hi there. Thanks for reaching out. It depends on the item you purchased. Please reach out to us at consumerschlage@allegion.com (or 888-805-9837) and we can help you out. Thanks, Jenny

The video shows only a right swing door. My handle is a left. I tryed to reverse the handle for the swing of my door but no luck. I have to lift the handle for right swing door. this video was sent to me by Schlage does not cover this.

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. Did your lock come in blue packaging or a brown box. The brown box would only come with one lever and just turning it around would not make it work properly. The blue box comes with two levers, meaning you would have what you need. If you need assistance, please respond to the the Customer Care email/case you already have. If you don't have one, please email us at consumerschlage@allegion.com or call us at 888-805-9837 and we can help you out. Thanks, Jenny.

Is the 'SUPPORT PLATE' an optional part of the faceplate? The depth of the router for my faceplate is only 1/16" deep and I do not wish to chisel it out. (In other words, can I simply remove it as I would for the drive-in faceplate option, but then put the regular faceplate back on, minus the support plate?)

@SchlageLocksOfficial

4 жыл бұрын

Hi, Jonathan. Thanks for reaching out. Yes, that plate is optional, so you can leave it out if you'd like. Let us know if you have questions. Thanks.

5:00

I would like more details on her handing techniques.

@SchlageLocksOfficial

4 жыл бұрын

Hi there. Thanks for reaching out. If you need some assistance, please contact us at consumerschlage@allegion.com or 888-805-9837 and we can help you out. Thanks!

This is terrible. Sure it talks about the 'handing' of the lever on the inside of the door, but it doesn't show that you cannot depress the lever downward when using this setup. All of the handlesets are for left open doors, so you have to PULL UP on the lever. It also doesn't show that the lever moves when you depress the pull handle button. Thanks for nothing.

@SchlageLocksOfficial

Жыл бұрын

Thank you for your comment. We suggest checking the CAM of the interior lever to ensure it is inserted correctly to prevent from having to lift the lever upwards. The handelsets are not designed only for left handed doors but actually for both left and right handed doors so you can push the lever downwards as long as you have the correct handing. I have linked below a video tutorial that may help explain the installation better. kzread.info/dash/bejne/lXpomdeenq2aZs4.html

Omfg still doesn't show how to switch the backset

Wow! A nice, if superficial, video. It leaves out all the messy details that make installation problematic, however. But the big shock comes when calling the "Customer Service" number shown. I had a couple of simple questions, a couple of little problems. The number is for a SALES call center in India! I spent 10 minutes with someone I could barely understand, who explained I had won a $100 FREE coupon, but requiring I pay $3.95 in shipping. AND THEN, and only then, would they connect me to a technician who could help me. But after giving all my info and credit card #, then I had to speak to a SENIOR SUPERVISOR, who proceeded to try to confirm ALL my info via some bizarre computerized system. AND THEN I'd be connected to a tech. I gave up on the whole thing after wasting 15 minutes of my life. SHAME ON SCHLAGE!!!! I'll never buy any of their products again.

Wasted 7 mins never showed how to switch the backset

@SchlageLocksOfficial

2 ай бұрын

Hello, we apologize for the confusion and the issue you have experienced. The latch does not require any type of manual adjustment. The spindle would go through the center of the latch and depending on your backset it will either go in through the first or the second opening. If you have any other questions or require any further assistance, please call us at 888-805-9837 or email consumerschlage@allegion.com.

Waste of time. Never showed how the backseat is installed. This is a waste of money

@SchlageLocksOfficial

2 ай бұрын

Hello, We're sorry for your experience, if we can assist you with this model please contact us at consumerschlage@allegion.com or 888-805-9837.