How To Fix Wireless Keyboard and Mouse not working Windows

Ғылым және технология

How To Fix Wireless Keyboard and Mouse not working Windows
This video describes how to fix the most common Wireless Keyboard and Mouse issues encountered in Windows XP, Windows 8, or Windows 10, including including bad batteries, driver issues, receiver problems, and many other that can crop up at will.
This video also includes a money saving Tech Tip starting at the 6 minute mark that shows how to tell if those batteries in your drawer are any good without the use of any extra tools or even a tester. My "Epic" tip is at the 6:11 mark in this video.
I show most cases of why a wireless keyboard and mouse not working using a Logitech setup.
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DISCLAIMER: This video and description contains affiliate links, which means that if you click on one of the product links, I’ll receive a small commission (at no extra cost to you).
Affiliate Links:
Logitech MK735 Performance Wireless Keyboard & Mouse Combo
amzn.to/3rGFPLO
White Wireless Keyboard & Mouse Combo
amzn.to/3Ir5L3T
AA Energizer Batteries:
amzn.to/3LKxv5J
Try Amazon Prime 30-Day Free Trial Link:
amzn.to/3HVx7yD
Please be sure to give the video a like, and Subscribe to my channel.
About this item (as seen in this video)
This keyboard features Logitech Incurve keys and a cushioned palm rest. Concave keys position your fingers properly, and their softly rounded edges invite your fingertips to glide from key to key, hour after hour. Keys so comfortable, you’d think they were custom-made to fit your fingers.
An LCD dashboard gives you at-a-glance icon status of your battery, Caps Lock, Scroll Lock, and Num Lock, so you won’t skip a beat while typing.
Your hand can relax in comfort hour after hour with this ergonomically designed mouse. Its contoured shape with soft rubber grips, gently curved sides and broad palm area give you the support you need for effortless control all day long.
You’ve got the control to do more, faster. Flipping through photo albums and Web pages is a breeze, especially for right-handers-with three standard buttons plus Back; Forward buttons that you can also program to switch applications, go full screen and more.
The tiny, Logitech Unifying receiver stays in your laptop. There’s no need to unplug it when you move around, so there’s less worry of it being broken or lost. And you can easily add another compatible mouse, keyboard, or number pad to the same wireless receiver. (MK735 includes the MK710)
The Logitech Wireless Desktop MK735. Where comfort and productivity go hand-in-hand. This low-profile keyboard features concave Logitech Incurve keys that position your fingers properly, and their softly rounded edges invite your fingertips to glide from key to key.
Brand ‎Logitech
Series ‎MK735
Item model number ‎920-008526
Hardware Platform ‎PC
Operating System ‎Windows 10, 11 or later
Item Weight ‎3.64 pounds
Package Dimensions ‎19 x 10 x 3.5 inches
Batteries ‎4 AA batteries required. (included)
Manufacturer ‎Logitech
ASIN ‎B0843MSWR3
Country of Origin ‎China
#HowToFixWirelessKeyboardandMousenotworkingWindows
#wireless
#keyboard
#mouse
#windows11
#WirelessKeyboardandmousenotworking
#wirelessissues
#Logitech
#MK735
#WirelessKeyboard
#WirelessMouse
#AffiliateLinks

Пікірлер: 103

  • @FixMyBleep
    @FixMyBleep2 жыл бұрын

    Be sure to Subscribe! You may also like: kzread.info/dash/bejne/kX2qvLSFZdOxl5fK.html

  • @meaganlawsonsmith
    @meaganlawsonsmith3 жыл бұрын

    I'll definitely have to remember these tips. I seem to have issues with mine every so often.

  • @janetcote3107
    @janetcote31072 жыл бұрын

    Thank you for your video, great tips! One to add is to check your settings -> devices->Mouse ->Additional Mouse Options -> Hardware to make sure it is on ELAN input device for a wireless mouse (& keyboard in my case). This may save me from sending back a brand new keyboard/mouse that was working only intermittently.

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    You are very welcome, glad it helped! Thank you for the extra tip as well, and the comment.

  • @FixMyBleep
    @FixMyBleep2 жыл бұрын

    Affiliate Link for this particular wireless keyboard & Mouse combo: amzn.to/3rGFPLO

  • @charlielaskowski5496
    @charlielaskowski54962 жыл бұрын

    This tutorial has been tremendously helpful. Keyboard is now working, "we're back in buisness,baby!"

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Glad it was helpful, thank you for the comment! 👍

  • @jumbowumbo4276
    @jumbowumbo42762 жыл бұрын

    Thank you for this

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    You are so very welcome! Thank you for watching and commenting 🙂

  • @141yvonwest
    @141yvonwest11 ай бұрын

    Great tips! All I needed was a battery change on mouse. And I liked your dead vs full battery test! I

  • @FixMyBleep

    @FixMyBleep

    11 ай бұрын

    Thank you for the comments and I'm so glad the video was helpful and the battery test too! 🔋

  • @helenmann9100
    @helenmann91002 жыл бұрын

    A thousand thanks - I got as far as replacing the keyboard batteries, but - you guessed it - put them in the wrong way round...

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    I'm so glad the video was helpful, and your keyboard is working again! Be sure to subscribe if you haven't already, and thanks for the comment! 👋

  • @michaelc1042
    @michaelc1042 Жыл бұрын

    Thank you for your video, as you said, sometimes the most obvious problem it the culprit. I did not realize my keyboard had an on/off button on it and I must have accidently switched if off! I have been using a tethered usb keyboard for the past month, until I found your video. Thank you!

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    That's great it was just a button! Thank you for the comments, and watching. 👍

  • @sandrine0924
    @sandrine0924Ай бұрын

    Very helpfull! Thank you!

  • @FixMyBleep

    @FixMyBleep

    Ай бұрын

    You are so welcome! Thanks for the comment. ⌨

  • @asonimicogi4256
    @asonimicogi42568 ай бұрын

    very helpful video! Thanks Sir!

  • @FixMyBleep

    @FixMyBleep

    8 ай бұрын

    You are most welcome, and thank you for the comment! 👋

  • @avikau
    @avikau Жыл бұрын

    Thanks a lot !!

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Thanks for the comment!

  • @FixMyBleep
    @FixMyBleep3 жыл бұрын

    Super easy fixes for keyboard glitches...

  • @nbgaleriarusticourbana6226
    @nbgaleriarusticourbana62262 жыл бұрын

    Awesome content thank you. I did all the steps, the majority of the keys works just a few doesnt (number keys, enter and delete keys), been like that for over a motnh, do i need a new keyboard?"

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Hello there! Thanks for the kind comment, and it sounds like you tried everything I've recommended. If you have some keys working on your keyboard, but others are not, then yes time to replace the keyboard with a new one. Sorry, but thanks again for commenting 😉

  • @nbgaleriarusticourbana6226

    @nbgaleriarusticourbana6226

    2 жыл бұрын

    I thought so. Thank you! I just subscribed and thanks again! the battery tip "phenomenal"!!! 👍

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    @@nbgaleriarusticourbana6226 That's wonderful and thanks so much for subscribing 🎉 I'm trying to get to 1k subs so I can be more official on KZread!

  • @joannhernandez5107
    @joannhernandez51072 жыл бұрын

    Thank you I changed the battery on the mouse. I didn’t know that the mouse had batteries.

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    You are very welcome! 🖱 Thanks for the comment, be sure to subscribe!

  • @SR-pb6kq

    @SR-pb6kq

    Жыл бұрын

    😂

  • @karmakarma9459
    @karmakarma9459 Жыл бұрын

    Great vid... although the red light was showing on mouse as active.. I changed the battery and all was suddenly fine.. Cheers

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    That's great news! Glad the video was helpful and you were able to get the mouse back up and going. Thanks for the comment. 🖱

  • @harrysolas2802
    @harrysolas2802 Жыл бұрын

    If you want to save money, just buy extensions for a wired mouse. I have spent so much money trying to make wireless work. If you must have a wireless mouse or keyboard, buy them separately. Then you can focus on buying more expensive versions of the keyboard or mouse that doesn't work. Just remember, you will have to do this every two or three years.

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Honestly this Logitech set in this newer video: kzread.info/dash/bejne/nohts6mbg9Kekpc.html has been the best, or most reliable for the price and I've been doing computer work for a long time. You are right on the money as far as replacing these every 2-3 years they really don't last a long time no matter the brand. Thank you for the comments! 🖱⌨

  • @harrysolas2802

    @harrysolas2802

    Жыл бұрын

    @@FixMyBleep Thank you.

  • @Sayitaint_So
    @Sayitaint_So2 жыл бұрын

    cool trick with the battery... thumbs up on that ... i might however need to find a priest capable of exorcisms if this keyboard of mine fails to work like advertised ... been cursed lately

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Hi there, glad you like the battery trick I use it all the time and it works! Sorry to hear the keyboard is still giving you issues. Try another USB port with the dongle/receiver or check it on another computer to verify it's for sure the keyboard and not a port issue with the pc. Thanks for the comment!

  • @Sayitaint_So

    @Sayitaint_So

    2 жыл бұрын

    @@FixMyBleep got it working... i think my signal was weak - i moved the usb thingy to a front port and seem to have a good connection ...

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    @@Sayitaint_So Awesome! I'm glad to hear it's working now! 🥳

  • @dominantwarr10r22
    @dominantwarr10r222 жыл бұрын

    I’ve bought a surf onn keyboard and mouse for my Xbox and for two months is was great but now only the mouse connects and not the keyboard can anyone help??

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Hi there, this link may be helpful: www.nstec.com/how-to-pair-onn-bluetooth-keyboard/ That site talks about resetting the Onn Keyboard, and re-pairing it with your system along with troubleshooting. Also try all the usual things, move the receiver or dongle to another USB port on the Xbox unit, replace the batteries, verify no other Bluetooth devices are connected at the same time. Hope that helps.

  • @keithmares5417
    @keithmares5417 Жыл бұрын

    My alfabet keys don't work but number keys do. Have followed all your steps

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Hi there, sounds like you have something going on that's more than just a "numlock" or a switch that needs to be toggled on/off then. If you have tried moving the dongle to another USB port and that didn't work after rebooting the computer, then move the keyboard (with dongle) to another computer to test. If the problem follows to another computer, it's a bad keyboard. Hope that helps, and thanks for the comment.

  • @Grahmahshanz
    @Grahmahshanz10 ай бұрын

    OMG!!!!!THANK YOU !!!!

  • @FixMyBleep

    @FixMyBleep

    10 ай бұрын

    You are very welcome! I'm glad the video was helpful 👋

  • @davidfrey5654
    @davidfrey5654 Жыл бұрын

    This is great when you have a laptop that has a built in keyboard. But it doesn't work so well with the desktop with an external keyboard and mouse.

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Thanks for the comment, sorry if it wasn't helpful for you.

  • @algloriadawson7666
    @algloriadawson76662 жыл бұрын

    I updated my driver yesterday. all of your tips have been followed. my mouse works. my keyboard does not. any tips?

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Are they part of the same set? Using the same dongle/receiver? Re-Check the batteries, even if you already have, make sure they are new ones, installed properly, also check for a on/off switch on the keyboard. Try moving the dongle/receiver to another USB slot, check distance from keyboard to computer for signal, hopefully that helps. Sometimes the keyboards just go bad.

  • @algloriadawson7666

    @algloriadawson7666

    Жыл бұрын

    @@FixMyBleep that fixed it. I actually moved the dongle to another usb port and it did nothing, but then I tried it again in still a different port and it worked

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    @@algloriadawson7666 Hello, I'm glad to hear that you were able to get it working after trying another port! Thanks again for the comment! ⌨ Be sure to Subscribe 👍

  • @arobi39134
    @arobi39134 Жыл бұрын

    How do you get to the manufacturer website if you can't type on the keyboard?

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    That's a great question. Hopefully you have a spare computer, keyboard, or use a cellphone to pull up the manufacturer information. Thanks for the comment.

  • @Jeanne1125
    @Jeanne1125 Жыл бұрын

    Can a wireless keyboard/mouse mess up the sound? It sounds skippy and robotic. DRIVES ME CRAZY! Let me know. Thanks!

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Not normally, but you can verify by removing the wireless mouse/keyboard for a moment, hook up USB version (If you have an extra) and reboot to test. The only thing I can think of is maybe there is a frequency issue, or the speakers are picking up the dongle somehow. Check speaker placement, also try moving the dongle to another slot after testing. Hope that helps! 🖱

  • @lynn6808
    @lynn68082 жыл бұрын

    Why would my mouse light go off after installing new batteries and turning it over?

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Does the mouse work for a moment then stop? Make sure the battery is making a solid contact with the metal posts inside of the mouse, and see if the mouse has a on/off switch, you can try turning the switch off and back on. 🖱

  • @mindhoover
    @mindhoover2 жыл бұрын

    typing with my keyboard after finding out that it was out of battery XD. thanks

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Glad I could help!⌨ Thanks for the comment.

  • @yasserdrawerandgamer2076
    @yasserdrawerandgamer2076 Жыл бұрын

    What about me , mu mouse Light is on even when it's not plogged in , and when I plugue it in a devise it don't work at all 😢

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Check the mouse on another computer to verify that the mouse is working for starters. Sometimes the mouse is the problem. If it works on another device then move it back to the computer you are trying to get it to work with so you can narrow down the issue to the computer or the actual mouse. Also with wireless sometimes moving the dongle or receiver to another USB port will help. Also you may need to pair the device depending on if it's Bluetooth or wireless. 💻

  • @yasserdrawerandgamer2076

    @yasserdrawerandgamer2076

    Жыл бұрын

    @@FixMyBleep thank you so much for the help but I found the solution, the battery has been touched by the water so I bought an other and I fixed it

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    @@yasserdrawerandgamer2076 Awesome, glad you found the cause. Thank you for the comments! 🖱

  • @yasserdrawerandgamer2076

    @yasserdrawerandgamer2076

    Жыл бұрын

    @@FixMyBleep no! Thank you for been ready to help others thank you so much

  • @chriscullen5500
    @chriscullen550010 ай бұрын

    If the usb ports are not working, How do you do anything?

  • @FixMyBleep

    @FixMyBleep

    10 ай бұрын

    You may have something unplugged in your case if your USB ports aren't working at all, have you tried both the front ones, and rear ones (or top and back ones). Or if it's a laptop the board may have gone bad. The only other thing you can do is find an adapter/converter to another port so you can still use your mouse/keyboard. So if you have a USB-C port then a UBB to USB-C adapter, or something like that. Hope that helps.

  • @derekkamplain6447
    @derekkamplain64472 жыл бұрын

    Frustrated still. I just got a new mouse with a new battery did the set up for that. And the mouse is working but now my keyboard does not. I have dell products. I tried restarting my computer but it comes up asking for my pin and I cannot put that in as the keyboard is still not working and yes I replaced the batteries in my keyboard. It was working befor I got the new mouse as my old mouse did not work. And use I changed the USB port too. Now what? I have all wireless. Bluetooth is on. I do not know how to get a virtual keyboard on my desktop.

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Is the mouse and keyboard part of the same set? Re-Check the batteries, even if you already have, make sure they are new ones, installed properly, also check for a on/off switch on the keyboard. Also you may need to re-pair the keyboard with the computer if it's Bluetooth, and if all else fails, do you have a wired USB keyboard in the house you can use to enter the PIN code so that you can get this to pair with the new keyboard? I've had to do that a few times. Hope this helps. Good luck!👍

  • @derekkamplain6447

    @derekkamplain6447

    2 жыл бұрын

    @@FixMyBleep Thank you for the reply, so I ordered a new mouse and the receiver worked only for it and not the keyboard, so i put the old receiver in another usb port and my keyboard works.

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    @@derekkamplain6447 Glad you were able to get things up and running!

  • @shannongirard736
    @shannongirard736 Жыл бұрын

    Can someone tell me how to get the F Keys and regular keys to function :(

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    So the F keys at the top of your keyboard should always work just by tapping them. For example, just tap F5 key while you have the internet open and it will refresh your open webpages. The special function key is marked on Logitech keyboards in the lower right corner by with a yellow FN key label, hold that down, then hit the corresponding yellow function key (along top of keyboard) for its special function (volume increase, photos, hope page, etc).

  • @jm2450
    @jm2450 Жыл бұрын

    first step should be make sure device is on

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Good call! Is it on? Did you turn it off and back on as well? Thank you for the comment.

  • @LogitechXibanga
    @LogitechXibanga2 жыл бұрын

    useless video, i come here expecting for a video to solve my issue only to find out is a video showing everthing that people do before going online checking for a solution! checking my batterys how i didnt thought of that? AMAZING!

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Thanks for the comments, be sure to like and subscribe!

  • @ziyad.l252l

    @ziyad.l252l

    2 жыл бұрын

    @@FixMyBleep 😂😂 are u taking the piss

  • @joebagofdonuts1453
    @joebagofdonuts14532 жыл бұрын

    have the same problem except i cant type, everything is ok, mouse works ,but when i try to type,it goes to another web page

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Check for a stuck key, or a couple of keys that are being held down maybe. Also pull the batteries, place back in the keyboard, check the on/off switch, move the USB plug as well, when it jumps to another web page, that's usually some keys that are stuck, or not working. Hopefully this helps.

  • @joebagofdonuts1453

    @joebagofdonuts1453

    Жыл бұрын

    tks for the feedback, i found out the right side Shift key does stop you from typing,good to know on this issue

  • @jaquaylle3
    @jaquaylle3 Жыл бұрын

    Good video wireless board wont connect but mouse does

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Thanks for the comment. Have you tried moving the usb receiver, checking the switch on the keyboard, check the batteries to see if it will make a difference? Hope that helps. Also test the keyboard on another system to confirm it's ok.

  • @richardnaylor910

    @richardnaylor910

    Жыл бұрын

    @@FixMyBleep I have the same problem. Mouse works immediately keyboard doesn't. Its a settings issue.

  • @richardnaylor910

    @richardnaylor910

    Жыл бұрын

    did you fix this? I have the same problem and I don't need the battery / switch on / reboot device listed here LOL

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    @@richardnaylor910 Please test it on another computer to verify the keyboard and mouse set it good.

  • @Me-th3gj
    @Me-th3gj Жыл бұрын

    I may be crazy, but your face reminds me of Ryan Reynolds. As if you were a character he was playing.

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Thanks as long as it's not the face he had in Deadpool, but that bartender had some great one liners! 👍

  • @Me-th3gj

    @Me-th3gj

    Жыл бұрын

    @@FixMyBleep Ha ha! If you ever make a movie about your life, I'd go with him as the lead. Not the Deadpool look 🤣

  • @craigelectric5241
    @craigelectric5241 Жыл бұрын

    😁

  • @Roaddog420
    @Roaddog420 Жыл бұрын

    Move ports and change batteries? lame

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    If that didn't help with your issue, please check out my updated video here with a few more ways to troubleshoot this common problem: kzread.info/dash/bejne/i6yOt8qIpZbMZbw.html Thanks for the comment! ⌨🖱

  • @murdockbrake6116
    @murdockbrake61162 жыл бұрын

    96+96

  • @richardnaylor910
    @richardnaylor910 Жыл бұрын

    this video is TORTURE to watch - reboot, replace batteries, switch on.. how can that take minutes?? YOU HAVE TOTALLY MISSED that some keyboards have multiple connection settings like 2.4G, Bluetooth etc. Android, Windows, IOS and so on..

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Hi Richard, thank you for the comment. Sorry to Torture you, but with wireless keyboards 90 percent of the time the fixes I've mentioned in this video resolved the issue.

  • @richardnaylor910

    @richardnaylor910

    Жыл бұрын

    @@FixMyBleep and can’t these fixes be applied to any device ever? Switch on.. yep applies to everything, put batteries in.. yep applies to everything, try switching off and on again.. yep applies to everything. I was too harsh with my comment but I was looking for a real fix. My wireless keyboard isn’t working but my mouse is. They are the same set and share the same usb connector. Prince Philip, the Queens husband, would have loved this video when he was alive. He struggled with everything technology. Maybe you need “Basic” fixes in the title. Manage expectations. Good luck.

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    @@richardnaylor910 These fixes certainly can be applied to most things, I see your point. There are also different levels of users out there in the world whom I deal with daily. We have the high-end tech users, and we have the grandmas who struggle to get the batteries installed correctly. I do thank you for your comments.

  • @tizyrosso3844
    @tizyrosso384424 күн бұрын

    ma per favore. che fesserie

  • @FixMyBleep

    @FixMyBleep

    23 күн бұрын

    Molti hanno trovato utili questi passaggi per la risoluzione dei problemi. Ti ringrazio per i tuoi commenti!

  • @prodigalus
    @prodigalus Жыл бұрын

    i recommend watching at 2X speed. this was tolerable at 6 minutes.

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    Thanks for the comment. I'll try and speed some things up next time.

  • @richardnaylor910
    @richardnaylor910 Жыл бұрын

    YOU COULD APPLY THIS VIDEO TO ANYTHING... SWITCH YOUR DEVICE ON, PUT NEW BATTERIES IN, REBOOT YOUR PC - WHY IS THIS ADVICE THERE FOR KEYBOARD AND MOUSE?? HONESTLY ITS A WASTE OF TIME

  • @FixMyBleep

    @FixMyBleep

    Жыл бұрын

    I'm sorry you are having such a hard time my friend. This is called the process of elimination, when you troubleshoot an issue, we also need to verify your using a wireless mouse and keyboard that actually work. If they aren't working on one computer, take them to another computer and see if you can re-create the problem. If they are broken on both computers, buy a new keyboard and mouse set.

  • @murdockbrake6116
    @murdockbrake61162 жыл бұрын

    96+96

  • @FixMyBleep

    @FixMyBleep

    2 жыл бұрын

    Sounds like a mechanical keyboard reference.

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