This was very helpful. I could not figure out how to delete the cleaned emails and following your instructions worked. Thank you so much.

@TheemailtemplateSupport

2 жыл бұрын

Glad to know that Anita, have a nice day!

Very helpful and straight to the point. Thanks.

@TheemailtemplateSupport

2 жыл бұрын

Very please to know that, thank you!

Brilliant. Just what I needed to know !! Thank you

@TheemailtemplateSupport

Жыл бұрын

Glad to know it helped. Thanks

THANKS. This was the easiest explanation.

@TheemailtemplateSupport

Жыл бұрын

Glad to now it helped. Thank you!

Thank you for this KZread, it was great help!

@TheemailtemplateSupport

2 жыл бұрын

You're most welcome!

This was very helpful. Thank you so much.

@TheemailtemplateSupport

2 жыл бұрын

Glad to know it helped. Thanks

Very helpful. For some reason I don't have the permanently delete option. Is there a way around this? I have over 1,000 people to delete and really don't want to manually do it one by one.

@TheemailtemplateSupport

3 жыл бұрын

Hi, sure, did you try using the 'data management tool" and still don't see it? That's unfortunate, can you please record a screencast and share it with me here so I can see if there's anything is missing. Thanks

Appreciate it... here's a comment for your SEO standing.

@TheemailtemplateSupport

Жыл бұрын

Thank you so much!

Thank you from Brazil!

@TheemailtemplateSupport

2 жыл бұрын

Love from Bangladesh

Thank you. Very Helpful.

@TheemailtemplateSupport

2 жыл бұрын

Glad to know it helped. Thanks

VERY HELPFUL, THANKS

@TheemailtemplateSupport

6 ай бұрын

Glad to know it helped. Thanks

THANKS SO MUCH, I'VE BEEN SEARCHING HOW TO DO THIS FOR A WHILE!!!

@TheemailtemplateSupport

2 жыл бұрын

Glad to know it helped, thanks for watching our videos...

Thanks 😀 Very helpful.

@TheemailtemplateSupport

Жыл бұрын

You're welcome! Glad to know it helped. Regards

Thank you, very helpful

@TheemailtemplateSupport

11 ай бұрын

Glad to know it helped, thanks!

Obrigado. Thanks.

Thank you sooo much!

@TheemailtemplateSupport

2 жыл бұрын

You're welcome!

Hi, we had a problem with our mails platform an some of them when to hard bounce. How can I bring them back?

@TheemailtemplateSupport

2 жыл бұрын

Hard bounces are not good for campaigns, it happens if the recipient email address does not exist or recipient email server has completely blocked delivery. You should remove/clean them and continue.

So MailChimp also checks email is valid or not. And should I send a soft bounce email or not.

@TheemailtemplateSupport

2 жыл бұрын

Hi, for soft bounces, you should wait for a day or two before sending to them again, as soft bounces are a temporary delivery problem, it can get resolved soon on the receiver's end. But be informed that, with most email clients, re-sending is automatic, with 72 hours being the standard time cap for trying to resend the email.

Hi! Can't seem to fix my problem. It keeps saying that the email has bounced, and cannot be resubscribed.

@TheemailtemplateSupport

2 жыл бұрын

HI, this tutorial is for deleting the unsubscribed and bounced emails, not resubscribing them back to the list. Thanks

Hey is this applicable to emails imported emails that have syntax errors

@TheemailtemplateSupport

2 жыл бұрын

Yes, that is also filtered, for error mails, it will trigger the bounce category. Thanks

Didn't touch on Bounced emails. Just cleaned and unsubscribed. I need to know about Soft Bounced emails.

@TheemailtemplateSupport

2 жыл бұрын

HI, Soft bounces typically indicate a temporary delivery issue, you can ignore it for some campaigns, hard bounces and unsubscribing are the real issues, do you want to remove them too?

I want to add some of those deleted emails. How l can do it?

@TheemailtemplateSupport

2 жыл бұрын

Hi, you cannot add a deleted contact back to your audience. The only way to add that contact back is if they re-join through a Mailchimp signup form. Archiving contacts, on the other hand, is reversible. If you have outdated or inactive contacts that don't interact with your campaigns, you should choose to archive them.

that permanantly delete option is not appearing , what to do

@TheemailtemplateSupport

2 жыл бұрын

Hi, can you please record a loom / screencast video and share the link here so I can check and inform you what's wrong?

Same issue but can't resolve mu issues

@TheemailtemplateSupport

2 жыл бұрын

HI, can you record a loom video or screen record so we check what's wrong? Thanks

How can i solve this issue problem, please help me

@TheemailtemplateSupport

Жыл бұрын

What issue you are facing now?

@hokerawaj3188

Жыл бұрын

@@TheemailtemplateSupport "Your account has one or more issues that need to be resolved. View issues." Can you help me please ??

@TheemailtemplateSupport

Жыл бұрын

@@hokerawaj3188 I need to check the issues inside Mailchimp to make sure what it is, can you please email us the access? Touch@theemailtemplate.com

Your account has one or more issues that need to be resolved. how to remove this???????

@TheemailtemplateSupport

Жыл бұрын

Please find out the causes, click on the message link to see what's wrong there, chat with support team to pinpoint and remove the causes...

@blackqueen519

Жыл бұрын

@@TheemailtemplateSupport you have this problem too so plz make a video on this issues

@TheemailtemplateSupport

Жыл бұрын

@@blackqueen519 I don't have this issue on my account but might have it on my client's one, I'll make a video if I get one next time. Thanks

Yesterday I sent a campaign which resulted in 71 bounces. Today I created a segment of cleaned contacts. It produced zero results. These instructions do not match my experience.

@TheemailtemplateSupport

8 ай бұрын

Did you send the mail to the cleaned contacts today? Sending to the cleaned contacts is not the purpose of my video, but to remove them from the list is the fact here. Thanks

we have a probleme with mail

@TheemailtemplateSupport

2 жыл бұрын

Can you please elaborate on the issue?

does not work for me

@TheemailtemplateSupport

2 жыл бұрын

Hi, can you please send any screenshots of the issue you are experiencing?

Why mailchimp suspended account?

@TheemailtemplateSupport

Жыл бұрын

Suspension occurs when Mailchimp disables certain features, which can include sending and import capabilities, on your account while you're under review with their Compliance Team.

@govindlohar3904

Жыл бұрын

@@TheemailtemplateSupport reason??

@TheemailtemplateSupport

Жыл бұрын

@@govindlohar3904 It is not possible to tell the exact reason without checking, you can email mailchimp's support, they can help. Regards

Permanently delete is not an option. :(

@TheemailtemplateSupport

2 жыл бұрын

HI, if you don't see the option, please make sure if you clicked "data management tool", it should appear, if not, please send a screencast/loom video to check. Thank you!