How to calculate the patient liability for a medical bill? | From a Medical Billing Expert

Are you having difficulty understanding how to calculate patient liability? Are you confused by the real differences between coins, copay & deductibles? In this video, we break down a few examples to explain how to calculate the patient's liability.
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Who is Jasmine?
A natural-born leader, Jasmine believes in creating a work environment that is fulfilling to its team both personally and professionally. With over two decades working in the healthcare industry, she leverages her experience and passion for people to help guide the next generation of medical billers. By implementing new processes that have proven to be both efficient and effective, she’s able to help scale organizations to new levels.
Jasmine works as a healthcare advisor and speaker to ensure her core mission of alleviating the stress and confusion from the business side of healthcare improves the patient care process. She is a master at developing systems that position an organization to grow while delivering exceptional services to its clients and patients. Jasmine has been able to reach new heights with her business by living a life full of passion and purpose.

Пікірлер: 56

  • @indiaequalityesports4654
    @indiaequalityesports46542 жыл бұрын

    Thank you so much for your precious valuable time

  • @InleraU

    @InleraU

    2 жыл бұрын

    You are so very welcome! :) Thank you for your comment.

  • @sparham5205
    @sparham52052 жыл бұрын

    Thank you for taking the time to show us these examples of the calculation process. I am currently studying for my CPB exam and this really helps. This is the process where I seem to get lost. So again, thanks and I would love to see some more of these. I love your channel. Keep up the great work.

  • @InleraU

    @InleraU

    2 жыл бұрын

    Yay! You're very welcome! I truly appreciate the feedback.

  • @rhondastewart6149
    @rhondastewart61492 жыл бұрын

    Excellent video and explanations!

  • @InleraU

    @InleraU

    2 жыл бұрын

    Yay - Thank you for the feedback! :-))

  • @MegaMermaidgirl
    @MegaMermaidgirl2 жыл бұрын

    thank yu it makes sense and yu explained it so that a patient inquiring about bill would understand. im looking into taking course and get certified for medical biller and get back into what i loved doing and did 14 yrs of medical admin

  • @InleraU

    @InleraU

    2 жыл бұрын

    Yay! Welcome back :)) Thank you for your feedback!

  • @wannabenatural2012
    @wannabenatural20122 жыл бұрын

    Hi, new subscriber here. I have an interview at 4pm today for a charge entry specialist. I have no idea what to do or say. Thanks for explaining copay and co ins. I had this question asked in an interview two weeks ago.

  • @InleraU

    @InleraU

    2 жыл бұрын

    HIiWanna! How was your interview?

  • @melissasippy6629
    @melissasippy66295 ай бұрын

    I struggle to know when a payer is going to apply a copay versus coinsurance. Which can make it hard to give an accurate estimate. Running benefits on the payer will often show a copay and coinsurance but how do I know which applies to which CPT code? If they're going to only pay a copay for the visit or coinsurance for the allowed amount? I hope that makes sense..

  • @bertan8510
    @bertan851010 ай бұрын

    Thank you for these videos. It is so crazy that I have to wait to hope to get paid by insurance and then if the patient needs to pay then I have to wait for that too.

  • @InleraU

    @InleraU

    10 ай бұрын

    The process is nuts, isn't it? Thank you for watching!

  • @susankeen2216
    @susankeen22162 жыл бұрын

    Hi Jasmine! Have you come across situations where the visit was subject to both a copay and coinsurance?

  • @InleraU

    @InleraU

    2 жыл бұрын

    Yes, quite often especically in practices especially where two separate benefits could apply. For example, there may be a copay for the ortho exams (E&M) and a coinsurance for physical therapy. Does that help?

  • @Temachyotl33
    @Temachyotl335 ай бұрын

    Very grateful for this education. The insurance companies make this confusing who knows why?

  • @InleraU

    @InleraU

    4 ай бұрын

    You're welcome! Insurance can be really confusing, for both patients and billers alike. That's why we made a course to help people better understand US Health Insurance: ips-s-school-8c86.thinkific.com/courses/Intro-to-US-Health-Insurance

  • @meltdownman1
    @meltdownman1 Жыл бұрын

    I live in the State of Washington. It has Regence and Premera. Since they are both associated with Blue Cross Blue Shield what is the difference between the two? Any advantage of one over the other? Love these Vids!

  • @InleraU

    @InleraU

    Жыл бұрын

    Yay! So happy you are finding value! They are two separate companies that license BC/BS and each "own" different areas of Washington state. In addition to Washington St. Premera also services Alaska and Regence also services areas of Idahos. Other than that they are both BCBS carriers and will have competitive plans but they are not permitted to sell plan with Zips assigned to the other companies region. I hope that makes sense.

  • @aggie9067
    @aggie90672 жыл бұрын

    Can you also make a video about "Out-of-pocket-maximum". Thank you!

  • @InleraU

    @InleraU

    Жыл бұрын

    Great suggestion! I have added it to the list. Let me know if you have any other ideas of topics you would like addressed.

  • @Hsing9617
    @Hsing96172 жыл бұрын

    Thanks for solve my confusion please upload vedio of takback refund

  • @InleraU

    @InleraU

    Жыл бұрын

    Yes, sure. Were you looking for that information from the Patient side or the payer Perspective?

  • @pamelanichols5879
    @pamelanichols5879 Жыл бұрын

    Thank you for clarifying this up. I do have an additional issue when it comes to seeing a disputed amount. I'm not weather to bill the patient or write it off if no secondary insurance. I work in a chiropractic office now and I multitask all day and it has gotten me in trouble. Yes I had left me not being able to ask the same question beyond two.

  • @InleraU

    @InleraU

    Жыл бұрын

    I'd be very cautious with writing it off, if it is anything other than a CO45 (contractual adjustment), without prior approval from your boss. Any denial is going to come with a code on the EOB, and if your boss says you can write it off then you can go ahead and save it for reference in the future.

  • @dafnaahdoot934
    @dafnaahdoot93411 ай бұрын

    When do you check for a coinsurance responsibility? Before the patient gets the service (so they pay it at the beginning ?) or do you process the insurance and then charge the patient ?…if we don’t know what the allowed amount I’m he saying it’s after we get the EOB

  • @InleraU

    @InleraU

    8 ай бұрын

    Thank you for your comment! There’s not really a one size fits all when it comes to coinsurance calculations. It would depend upon the specialty of your practice, and how often, in advance of the patient going back for care, you know exactly what the provider is intending to do with the patient. If it is an unknown until after the patient has been care for then you may have to wait until check out.

  • @tigerbee0719
    @tigerbee07192 ай бұрын

    You are the nicest! Please continue making these videos. You are a great help❤❤

  • @InleraU

    @InleraU

    2 ай бұрын

    Thank you so much! We absolutely will ❤️

  • @syedarbaz5005
    @syedarbaz50052 жыл бұрын

    Hi I am Medical biller from India I have a specific questions "why Medicare does not pay to the out of network provider for Medically ER service ?

  • @InleraU

    @InleraU

    2 жыл бұрын

    Hello! Not sure I can answer that without knowing more claim detail.

  • @fuyit16
    @fuyit16 Жыл бұрын

    How will I know how much the co pay for a medicare part b insurance?

  • @InleraU

    @InleraU

    Жыл бұрын

    Medicare always has a 20% coins for Part B. Here is a resource that should help: www.medicare.gov/basics/costs/medicare-costs

  • @marlenahawkins7098
    @marlenahawkins70982 жыл бұрын

    I’m a medical billing and coding student, and I have 22 years in health care . I have seen so many medical centers have to take write off

  • @InleraU

    @InleraU

    2 жыл бұрын

    Yes, indeed, so many losses in healthcare caused by the complexity and confusion.

  • @chim559
    @chim5592 жыл бұрын

    Hai can you explain the responsibility and the role of Refund adjudication department ?

  • @InleraU

    @InleraU

    2 жыл бұрын

    Hello, can you clarify are you refereing to refunds for payments owed from the provider/practice to the insurance payer?

  • @panouleex
    @panouleex2 жыл бұрын

    i have some questions about your course but cannot seem to find an email to directly contact you.

  • @InleraU

    @InleraU

    2 жыл бұрын

    We have had the course on hold but we will be restarting in the coming weeks so stay tuned.

  • @Travelmynature
    @Travelmynature2 жыл бұрын

    maam it would be easier to understand if u can show the calculation on the side for both blue and green examples that u have shared. would wait for ur reply

  • @InleraU

    @InleraU

    2 жыл бұрын

    That is great feedback, Game Techie!! I will definently do that in my next video on this or similar topics. You rock! :)

  • @Travelmynature

    @Travelmynature

    2 жыл бұрын

    @@InleraU thanks!! Would be waiting for the next video

  • @pandurangbhat9615
    @pandurangbhat96152 жыл бұрын

    For example billed amount 500 allowed any 250 so provider only get 250 right. Where does the remaining 250 goes

  • @InleraU

    @InleraU

    2 жыл бұрын

    If the provider is in-network (contracted) with the insurance. It gets written off as a contractual adjustment. They cannot bill the patient. If they are not in-network the practice/provider can balance bill the patient for the remaining balance.

  • @joanng3009

    @joanng3009

    Жыл бұрын

    @@InleraU how does a new biller know if the company is in network or out of network?

  • @purplelover9633

    @purplelover9633

    8 ай бұрын

    @@joanng3009your company should let you know

  • @princessbejai3276
    @princessbejai32765 ай бұрын

    Thank you

  • @InleraU

    @InleraU

    5 ай бұрын

    You're welcome!

  • @tracydaprince
    @tracydaprince2 ай бұрын

    could someone have a deductible and a copay?

  • @janespitfire9884
    @janespitfire98847 ай бұрын

    Right now lots of billing fraud occurring mostly by hospitals will over bill same lab or increase OP visit to more than 75%. Thus the patient has to pay if not aware.

  • @InleraU

    @InleraU

    6 ай бұрын

    Thanks for your comment! Yes, it's quite unforntunate that patients do not always know when to question as the statements can lack detail or be confusing.

  • @robyngann1570
    @robyngann15705 ай бұрын

    So the provider has to write off the $250.00 that wasn’t allowed?

  • @InleraU

    @InleraU

    15 күн бұрын

    Hi Robyn! I am responding to this comment video video that will be up on the channel shortly, so please stay tuned!

  • @InleraU

    @InleraU

    15 күн бұрын

    What happens to the other $250 if the bill amount is 500?